I had a battery issue with my GMC and Iβm so happy I decided to go to Auto Zone in fair lawn. Everyone was so helpful and attentive. Most importantly Daniel. In these hard times is so hard to find good hardworking people like him. He literally changed my battery with one broken arm (yes with a cast on) now thatβs what I call amazing customer service. Thank you from the bottom of my heart for helping me out. Hope your manager recognizes you. π
The guys at autozone are very helpful and considerate, but the women that work there on the other hand is a different story not as helpful.
Anthony (manager from Little Ferry) was helping out in the Fair Lawn store and helped us put the ball joint to the mirror back in. My boyfriend and I tried for days to get them back in. He did it in 2 mins and was so awesome. Great service and so helpful. Highly recommend!!!
I got my headlight and was back on the road in about 10 minutes. The staff were very helpful.
I had a bad battery and Iliana told me on the phone they could test it and my alternator for me. When I got there she promptly did it and helped me change my battery she was amazing and so helpful! I would recommend this place to anybody
I have been going to the Broadway store since it opened, this store has been great so far, and I buy a lot of parts, Easy to return no hassle, all the Managers are helpful, store is clean with plenty of parking
I had a tail light go out suddenly and needed it changed ASAP, and no mechanic in the area could see me short notice. I took a shot in the dark and showed up at Auto Zone, and Daniel was more than helpful, and changed it for me on the spot. He was super nice and helpful, and it was a life saver. Thank you Daniel!
I needed new windshield wipers and Daniel went above and beyond to help me. Excellent service, I will be back!
I always have the best luck here They will go out of their way to make sure you get what you need. Ill call another store if you need it and come back and work with you in the aisle even if youre just a knucklehead dad with a car like me.
Daniele was great, installed the battery I just bought. Quick and efficient trip. Recommend to anyone.
The guys here are very rude and unprofessional.
They said what exactly we needed to fix and even told us where and good workers they have I would definitely recommend them.
Pretty empty, found what I needed, had to request a bag, otherwise service was good.
In and out quick. Helpful staff. Got .e what I needed.
Great auto zone workers very helpful and informative
Nice and neat store great personnel
Great very polite and helpful π
Friendly and good place to shop for auto supplies.
One of the worst auto parts store i ever dealt with inexperienced staff and management i ordered parts i was suppose to get it that day never got it then they said it is coming the next they i never got it again i believe they are lying from the get go because they forgot to order the parts from the beginning this store needs to be look into
What a great service! Management is on point!
Conner was full of knowledge... a new clean store. Great Job!!
The manager who I dealt with today was knowledgeable and very efficient in dealing with a defective part from one of Autozones suppliers. It is obvious that Autozone is buying parts from manufacturers and remanufacturers where there is essentially zero quality control or inspections. At any rate, the performance of the employee was exemplary but the performance of Autozone the corporation (that is executive level management) is atrocious. Autozone needs to read the Riot Act to their vendors to reduce the defect rate in parts and also improve standards such that aftermarket parts at least come reasonably close to OEM insofar as materials, fit, function and service life. I almost never buy aftermarket parts anymore because they are invariably worse than junk compared to OEM dealer supplied parts and sure enough yet again (today) I encountered an egregiously defective part in this one exception I made because I had to perform an emergency repair 600 miles from my shop at home. My other gripe with Autozone is management and the owners are stealing from the workforce. The pay the WORKERS behind the counter receive is an absolute joke and is so low it is frankly INSULTING and nobody can survive on the breadcrumbs that the workers are given. Meanwhile others at Autozone get hundreds of thousands of dollars, if not millions simply because they are skilled at, and desirous of, EXPLOITING other people who actually do the work in the enterprise. At any rate, the manager fixed the problem but Autozone the CORPORATION is an exploitative entity and CONSEQUENTLY people should open their mouths for once to COMPLAIN AND GET THE EXPLOITATION STOPPED. Its as simple as that (I wasnt born yesterday...LOL).
Fast and good service
Just ran in to buy wipers for my car. Awesome service by the reps. Told them what I needed they looked it up took me over to where they were picked them out paid and out the door...Welcome to Fair Lawn
Always good service at this location
Its an organized Auto parts store
Good
Personal was very helpful, part was in when they said and fit was perfect. Will be going back
Bad services
Bought this in case my tires need air.
Guys at AutoZone a great guys
Good service
I purchased a car battery here a week ago and I had to go to my dealership today to have my car looked at , apparently the battery sold to me for 175$ is not fully charged and doesnt work dont go here unless you want to be ripped off , Ill be going back to resolve this issue in person very unprofessional
Nice staff the are helpful
Wery efficient and professional.
Nice staff
Great service!
Fast, competent and friendly service
Sell fair prices
Very helpful
Store is now open!
Incredible!!
Very good cerbisium
Very good
As Auto parts are not very efficient they give you a piece for oysters.
Well
Excellent service very professional