I was in a jam and Dana and the staff at Micro Loans NW were amazing! Melina helped me personally and could not have been more professional, kind, and pleasant to deal with. I highly recommend them to anyone. They are good people here.

I have been a part of pay day loans for a while now, yet never have I had a team of people so caring than the Micro Loan team of Everett. Veronica, as an example, was so nurturing and went above and beyond what was expected. I couldnt be more pleased with the experience. Keep up the great work.

I love love love love all of the employees! I have never had a bad experience and they are always able to help me with everything I need! I highly recommend the Everett location!

Shout out to microloans nw team kent for there flawless professionalism in customer satisfaction,service,proficiency, and for taking that extra step to make u feel welcome and well informed in all matters. I would also like to take the time to give a special thanks to jess for always having a smile and bein on top of things with answering questions and giving the best advice in option..She a 5 star deserving of a 10 star raise 🌟💸↗️

Changed my mind this place is run by high school girls so rude attacking verbally I will never go back ever and if word of mouth makes a difference Ill do my best to see No one will go there Always friendly. Mostly quick a couple guys gab but not the ladies.

First off, Laurens review is fake. ONE review, and right at the time they knew they were about to receive yet another negative review. If Im wrong, Lauren, please say so.Theyre HORRIBLE. And I dont say that often.First, theyre not open about the fees they charge, even when directly asked. Then when asked why they didnt disclose the added fee when I called, their response was, well, Im telling you now.The store is a mess, clustered with items that looked like they were taken from a yard sale. They moved in March, its now mid-October.Theyre no cheaper than a MoneyTree or any other check cashing facility so I see no reason to ever use this company for anything.

Went to cash a check that no banks wanted to cash. The issuing bank was quite difficult, but Juan was extremely patient, helpful and friendly throughout the ordeal. Great check cashing store, I would definitely return.

Juan and the staff were streamline and very thorough! If your ducks are in a row, along with your is dotted and ts crossed. You will be serviced quickly and efficiently. Thanks tremendously for the professionalism! Will return and recommend!👍👍

I was helped by Martha she did a phenomenal job getting me taken care of in a timely fashion and was Ultra polite not believe the customer experience satisfaction that I have had going to micro loans I will recommend it to everybody I know and encourage everyone to try out micro loans for their financial needs

Fast service when fred Meyers and Wal-Mart (certigy) wouldnt cash my payroll check they did no problem

Extremely rude on the phone. Such an inconvenience to ask questions. All I wanted to know is if I could get another loan. It was not a big deal if I could or I couldnt but no reason to be that rude on the phone. Need a class in Customer Service. I work in customer service and should never talk to people with attitude. Ridiculous!!!

I was asking questions but the teller was counting her coins while she is talking to me and repeat herself for the same question because she was focused on counting her coins its is not even busy or the end of the shift.

So far havent met the high school girl these reviewers are talking about. Either than a small wait, these people are professional and will attend to your need

I would not recommend going there. I called twice. The first time, I’m not sure if it was a man or woman. Anyway, they answered and said I change my loan amount based on my $8.00 increase in pay. I didn’t believe them. I’ve taken out loans before. So, I waited a few hours and called back. I spoke with a lady. She said we would be able to increase the amount. I would need to come in and reapply. I drove from Marysville to everett and was told once she pulled up my account that I wasn’t able too. This was my first loan from this company and the maximum for this was $500.00. No matter how much you make. I said thanks and wished she would tell her future customers that. This and another one are the only two places I’m washimgton. The other.. is way down south. She apologized and I said I understood but to let her future customers know so they’re not wasting their time and gas to come down for less than two minutes.You walk in here and there is stuff always for sale too. It’s welrd and cool. They even sell electronics, cell phones, and household items.Good luck dealing with them!!!!!

Went to cash some giftcards at a kiosk in a safeway and it wasnt working so they referred us to you guys. I called to double check that you could cash my specific giftcards in. Drove to you from bothell after being told yes but then once I got there was told no because the pin number had been scratched off due to me trying to use the kiosk at safeway. So thanks for wasting my gas on a 30 minute pointless drive. Maybe if someone calls to ask you should clarify first. And definitely change attitudes or the way they talk to people, came across as rude and an inconvenience to be helping people.

Great people who go above and beyond to help a person!

They dont work with people who actually need help. The inside of the store is a total mess - stuff everywhere, disorganized, and filthy. Do not do business with companies who cant even keep up their facilities .

I want to right a great review for Martha my co-worker at Micro Loans North West. She is always the most patient when it come to difficult transactions and always helps when customers dont understand our loaning process or have difficult questions.

3% to cash a paycheck......most expensive Ive been to so far.

Very professional and friendly.Will be return customers

Woman who answered the phone was very rude

They rude