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Arrow Exterminators
4092 Business Park Ct, Evans, GA 30809, United States
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Ph
Review №1

These are the professionals, I have utilized their services in the past and present and certainly the future. Stick with the best ignore the rest.

Ai
Review №2

Easy to schedule over the phone and they were very accommodating to a last minute schedule change. Eric was perfectly on time, fast, friendly and informative. He quickly helped with a cost question on site. Great service, would use again and definitely recommend Arrow!

Mi
Review №3

Great service. 4 years with Randy our technician. And he is always on time, professional and thorough. Very neat clean appearance. Take time to explain every detail. When building a home in a newly developed area, critters tend to want to move in with you since their homes were disrupted. This is why you need consistency. A clear diagnosis and treatment if you will. Arrow respond to questions and concerns without delay. Above satisfied with service and price. Best critter terminators in the business. Super holding glue traps. See what 😳 I mean in the photo? Right at my back door.😵😟🐭🐁🐀🦨🦎🐛🕷🦂🦟🐜🐍Last house call for the critters, thanks to arrow pest control.👏👏👏👏👏👏 1 million 👍to Randy.

JS
Review №4

Everyone is extremely nice, everyone that Ive dealt with. The only reason I didnt give 5 stars is because IMO when I pay an exterminating company to rid my property of whatever shouldnt be there, thats what I expect. Call backs are free, thats cool, but Id rather pay you to physically do nothing instead of making multiple appts to get it done. 1 trip, seems more logical, and cost efficient for everyone.

Id
Review №5

I guess this might be an anomaly since I looked up reviews before I called Arrow Exterminators. But I had an appointment between 3-5pm, I checked with them at 3:30pm and I was told they technician was on his way to my location. Waited till after 5pm, no one showed up and no one called me. 2 days has passed since my appointment, no one has called or given me a reason why the technician did not show up. Especially when I was told that he was on his way.

Jo
Review №6

We moved to the area 7 to 8 months ago, we had not ventured into the crawl space & had some dropping outside we were not sure what it was from. Randy & TJ came out, answered all of our questions. Ventured into the crawl space, did termite inspection & pest. We set up regular service for quarterly treatment very reasonable prices. We even recently reached back out to set up mosquito treatment plan as well, quick response & appointment set up directly with TJ.

Re
Review №7

The staff is always very friendly and knowledgeable. I recommend Arrow to all of my clients for all of their pest control needs!

Ja
Review №8

I dont have to babysit your service technicians. They know what they came to do and they don t try to skimp on product or shorten their job time to stay on a time schedule. Your technicians make your business because the personal attention they give to their customers put your business ahead of the competitors. The service technicians take the time to answer any questions a customer may have and they offer suggestions and advice for potential issues. I have used Arrow Exterminators for more than 10 years, Ive had only one misunderstanding which was addressed quickly. Unless the customer service deteriorates, I will not be using any other company any time soon.Post My Review on Google

Bi
Review №9

The technicians that service my home arent just show up, spray and leave. They take the time to see what issues we may be having and ensure that they deal with them the first time! They never have to do more than just treat the home perimeter and inside of our garage to remain pest free inside and out! Very professional and thorough!

Su
Review №10

Prompt, professional service. No bug problems since I have been using Arrow. Would highly recommend.

Ch
Review №11

Blake is my Arrow Guy and he is great. If I have a bug problem he makes sure he provides extra care

Ty
Review №12

Wonderful company!! Took care of all of our issues!

To
Review №13

Wonderful technician came.out and thoroughly searched our house and the perimeter for mice after we saw 3 mice and a snake in our house. He was awesome! On time, quick but thorough and told us exactly what we needed to do and made me feel at ease by reassuring me we didnt have a full infestation

Bo
Review №14

Everyone made this an easy choice for me to choose this company to do business with. Service people were on time for appointments. Quotes were were provided quickly. Rates were more than reasonable. Nobody tried to sell me a bridge........

Ri
Review №15

Always appreciate the conscientious manner in which the technician does his job. He asks questions and treats as needed.

Li
Review №16

We made the switch from traditional termite bait traps to the Sentricon active termite systems that Arrow Exterminators offers. We were given a fair price and great service. Installation was quick and easy. The holes they made were a lot thinner than the old ones which I liked as well. It is absolutely worth it for the peace of mind!

Ta
Review №17

Pest Control was the most thorough Ive ever had. There was not a surface that was not covered, explain to me everything as they were doing it to get my approval and were very friendly and professional. I would recommend this company for all pest control services

Ja
Review №18

Ive never left a review on a business before, but its really frustrating for a place with almost five stars to not even acknowledge a request for service. Id called originally around July 25th to have a wasp nest in the ground removed. The woman I spoke to was very nice and polite and said that she would pass my info on to a technician who would get in contact to schedule the removal. We waited and received no call. After five more days, I posted a question in the online portal requesting service again, which no shows resolved, but no action has been taken and no calls placed. We arent able to mow at the moment after already being stung before.

Be
Review №19

It over a week to come out to bring me the sticky flat traps. I had to call them 3 times before receiving them

Br
Review №20

We have been serviced by Eric and Arrow for several years. We have always been treated special. The company has always been responsive if additional services were necessary. Eric is fabulous!

Ma
Review №21

Two different agent came to the house. David to do spider application and Eric to do mosquitoes application. Both of them were on time, professional, got the job done and were very personable.Also I would like to add that since I hired them to control mosquitoes and spiders that their measures have worked very well.We also use their termite control which has also worked well.

Mo
Review №22

Great job done by Tae!

Re
Review №23

I love the friendly service that comes from the people at the office and the man who comes to my house. Everyone is very friendly and I love it! Their product is super good! Went from having a house with bugs, and a yard with fire ants to having almost nothing!

Ab
Review №24

They come quarterly for pest control and yearly for termite treatment

Mo
Review №25

So far, I am satisfied and pleased with Arrow Exterminators service. They are punctual and keep bugs out of my house. I wish them good luck.

Pa
Review №26

Always friendly, understanding and flexible with your schedules when the come do service. Phone staff and technicians are always very helpful.

Ju
Review №27

Always so friendly and on time.

Ai
Review №28

Our assigned exterminator, Eric, is really informative and very personable. He lets us know what is going on outside by telling us, and even going as far as showing us himself. He gives us updated information about what the wildlife is doing this year/season. I am the type to appreciate such customer service that goes into in depth information distribution vs just coming, doing the job, and leaving without a word. Thank you, Arrow, for hiring such wonderful employees!

Li
Review №29

The technician was very informative and stated clearly what they would be doing every time they would be coming out. Best price around as well. Ease of scheduling is nice too.

Ro
Review №30

Great job.

Da
Review №31

Eric has been great to work with! We are 100% satisfied with the service weve received.

Je
Review №32

Customer service is so important to me, and Eric who has been servicing our home for 3 years is always polite and very professional. I like that I know who is coming into my home and I respect his suggestions. He is definitely an asset to the company.Though it has been a few years since this I left this review, I wanted to update that Tae has now been to my home twice and he is very kind, professional and easy to talk to. I felt a little uneasy having someone I didn’t know come into my home since I had my daughter but he made it very easy and made me feel comfortable. I appreciate him, he is doing a great job!

Am
Review №33

Just the professionalism alone. I am a first time homeowner and reached out to Arrowhead because thats what I found in the paperwork of who did the preliminary inspection. I am completely satisfied!! Josh has been a tremendous help and a joy to work with, congratulations on his promotion!! The new young man who comes to treat our house is pleasant and nice as well. You have the best employees!! I appreciate the follow up and have recommended you all! Thanks again for being superb.

Te
Review №34

I must say I was a little skeptical at first about going with this company for my pest control needs seeing as how they werent the cheapest but after meeting with Eric, I felt more at ease about my pest problem. Eric was very professional, patient, and thorough in explaining the services and info on the different pest. I would definitely recommend this company. Great customer service, as the old saying goes, You get what u pay for.

Ma
Review №35

Excellent customers service and they wont leave until they make sure you are satisfied. The perfect thing I found with this company is that, they will always take care of their customers.

Ri
Review №36

Arrow has always provided excellent, informative, and timely, service to myself, and my clients. Arrow technicians know their stuff, and are responsive to my clients, and my own, needs. Their products work! I would recommend them highly to anyone looking for a pest control service.

Je
Review №37

Eric is great! He is always on time and friendly. They will come back if you have any issues between your regular visits.

Zu
Review №38

After trying multiple and different commercial & private pest control companies, we decided to try Arrow Exterminators. From the very first visit, we noticed results and my biggest headache has been resolved. Our Technician, Danny, is amazing. We always know when hes en route to the property and is super professional. Thank you Danny!

Th
Review №39

Since we moved into our home about two years ago, we have used Arrow and they have done a wonderful job. Eric has always listens to any concerns we may have and addresses those immediately. Customer service is great and service is on time.

Pe
Review №40

Professional company that offers easy scheduling via emails. Tech is always on time and we have been with this company for nearly 10 years. Highly recommend!

An
Review №41

Every employee I interacted with was courteous, polite, and helpful. The technician explained everything exceptionally well and made me feel very comfortable with the entire process.

Lo
Review №42

Great company, quick to respond and fix any issue that you may have. my previous tech forgot to do a few things but quickly came back and address the issue

Pa
Review №43

Ive been an Arrow customer for more than 25 years( two different cities) and throughout that period I have seen a number of different companies come and go. ARROW has always arrived when they said they would, their staff( Blake and Kevin) are true professionals and most courteous to us, and should I need to change the schedule, Tracy( in the office) is most understanding and helpful to get us a new appointment. In 25 years there is NO ONE in this industry who does it better than ARROW. Period

El
Review №44

Courteous employees and professional service. I get a call ahead of time to set up my appointment. Our technician, Dave is amazing. He makes sure everything is taken care of without overselling services.

jk
Review №45

Excellent service. Professional, polite, thorough. They try to be here when we are here so they can ask questions and do any followups. You cant go wrong with Arrow Exterminators.

Sa
Review №46

Great service! We had started with Arrow when we moved into our new house. Arrow offers great bug, termites and mosquitos treatment services. If you need them to come back again, it is never a problem.

aj
Review №47

The best staff and services I have ever experienced with a pest control company. I am glad I was referred to Arrow Exterminators and wouldn’t change it for anything!

De
Review №48

Overall experience is above what I requested and I am more than pleased. Great work ethic and friendly service workers. Thank you Arrow.

Dj
Review №49

Been doing business with Arrows Pest service for three years now, Best Pest service hand Down!!!!

La
Review №50

I can always count on them to be there ASAP if there is a problem.

I
Review №51

Blake is always on time, knowledgable, and super friendly. They are 1/3 the cost of what another company wanted to charge me. After they spray for mosquitos...the skeeters are gone and stay gone for about 3 to 4 weeks. Ive been using them about a year now.

Ma
Review №52

Arrow Exterminators always provide excellent customer service and I have never had any problems with them. They are always willing to come back out and do what they gotta do to keep their customers happy and satisfied. I would recommend Arrows any day, thanks!!!

Mi
Review №53

The staff was very attentive to my prior review. They acted immediately to rectify the issue. It is evident that customer service and satisfaction is their number one priority. Thank you!

Za
Review №54

Guys arrived on time and were extremely helpful with all of my questions. 100% recommend.

Ni
Review №55

I had Arrow inspect my house for the whole of insects a few months back while buying a house and the gentleman claimed I have a black widow infestation I was living in a house with black widows before this one and I was taking care of them myself. I checked the entirety of the attic he claimed to be infested and there was not a single spider of ANY species. I have been in that attic hundreds of times since them and still, nothing. I also have termites in my yard that they did not indicate but they are not in the house due to my own preventative maintenance. I would highly suggests using your own products to protect your house and using someone else for an inspection when purchasing a house. Wasting peoples money when they are making the biggest purchase of their life is not okay.

Ro
Review №56

Billed me when they didnt come out. They then want to come out again a month later so they can bill me again. They only care about their schedule and billing, not their customers! Extremely dissatisfied by their level of professionalism and their computer being right even though their technician never came.

Ra
Review №57

Friendly. Knowledgeable. Courteous. Efficient. On-time.

Ja
Review №58

Great technicians. On time, courteous and knowledgeable. Always top notch service from Arrow.

Od
Review №59

Communication was a concern. Called multiple times to get scheduled. Scheduled appointment missed.Then had to call to get the details of the service

Be
Review №60

Professional and friendly

Be
Review №61

Charleen and Randy are the best. They take really good care of the clients

Ca
Review №62

They saved our house from termites! No more “water bugs” in the kitchen or the rest of the house! They’re friendly,knowledgeable, professionals! I would highly recommend them!❤️

La
Review №63

Your services Work! Your team is professional and courteous! Nick comes when he is scheduled to come and performs the work he is scheduled to perform with excellence!

Bl
Review №64

. Great customer service. Technician was polite and did a good job.

Ti
Review №65

Not only was the service good, but the individuals working there were generally just nice people. I would highly recommend Arrow to anyone.

Ya
Review №66

Randy came by for initial coverage, and so far so good with not seeing bugs or any pests.

Pa
Review №67

We just moved in and your technician was working next door. We went out and talked to him. He explained everything, signed us up and sprayed that day. It was great!

Hu
Review №68

They are very courteous and careful of my dogs.

As
Review №69

If I could give zero stars I would. Beware. Make sure you are explained absolutely everything upfront and read every single line of what they have you sign. I used a coupon for my service which was suppose to be for three months. They came out once. Then said if we needed more help in that three months I paid for to call and they would come out. I called and they came on more time in that three months. so twice in three months. After that I didnt need any service so I never called them for help. That was in April. Here it is september and I get an email that I owe them $85 for service. I call to see why or how. They tell me I signed a year contract for service. I tell them NO I would never do that and thats not what I was told. They tell me because I used the coupon it was a yearly contract, not just that initial three months. Go to the website and read the coupon. So I tell them no one ever told me If I used the coupon I had to use the company for an entire year. So I argue with the lady what sense does that make and how would I owe if no one ever came to my house. She tells me someone did come out! WITHOUT MY PERMISSION OR KNOWLEDGE. She says he only sprayed outside. I live in an apartment. He would have only had access to the front door only. So I owe $85 for a guy that came out without my permission and only sprayed my door. Because I used a coupon for $50 off. Had I known all of this I wouldve never used this company! I asked was I suppose to call and cancel my service after my initial three months and they said no. Then told me its not a contract its an agreement. THIS MAKES NO SENSE!! I asked to speak to a supervisor but was just transferred to another woman who some how remembers our conversation in MARCH and that she told me there was nothing they could do and I am going to be sent to collections! FOR $85! For service I never asked for or even used after the three months I thought I paid for! I called their phone number, made the appt. the guy came out, sprayed around took my coupon and money and told me if I needed anything else to call and they would come out for free. Bogus. Advice: dont use the coupon. Not worth it. Dont use this company AND the coupon if you just need a month or two of service. You will be locked in for a year. Beware

An
Review №70

They call before they come and have excellent customer service.

ti
Review №71

Technician was early polite, friendly and thorough.

Me
Review №72

We just bought a new home and decided to go with Arrow for termite control based an their Google ratings and company description of their work. Robert came out and was extremely courteous for the initial inspection and made me feel positive about my choice. After seeing a few bugs in the first few weeks I was concerned our new home may have a German cockroach issue and felt basically devastated so I made an appointment for treatment. Nick, the technician arrived and we discussed my concerns. He did an inspection and even though he had all opportunity to take our money and complete a service he had the integrity to tell me we definitely do not have a German cockroach problem at all and educated me on a couple of other creatures that look extremely similar but have distinctly different behaviors. This lead me to do my own research and education. I appreciate this so much and I will definitely recommend them to anyone at every opportunity!

Je
Review №73

Setup an appointment and no one never showed...called and they never had an appointment scheduled. I guess the 6 min phone conversation I had with them never really happened.They did call back to apologise and offer a discount.

Sh
Review №74

Eric, from the initial visit, has been so Friendly, as if we have known each other for years. He explains everything and answers any questions you have. Thank you

St
Review №75

Your serviceman was very professional and informative.

Gr
Review №76

Excellent service; very good value

Mi
Review №77

Great service. Field and office personnel very courteous and professional. Have been a client for a number of years.

Ro
Review №78

So far so good! Honest, fairly priced, and quick to respond to calls and texts.

A
Review №79

Knowledgeable courteous and professional. My experience has been very positive with this company

Ja
Review №80

Arrow has been attentive to my frustrating battle with fire ants. They have been professional and compassionate and more than willing to make repeat visits when necessary. I look forward to working with Arrow for all my future pest control needs.

Ja
Review №81

Professional office and technicians. Always willing to help with any questions or concerns I have.

Dm
Review №82

The professionalism and the honesty given from our rep. Eric did a great job.

Ka
Review №83

Arrow was great during installation, but since has done absolutely nothing but charge me annually. Over the phone they assure me they have monitored all my sentricon posts, but I have several in my backyard (at a townhouse) that are 100% unaccessible without my allowing the technician through my house. Not once have they set an appointment to come check them, nor have they ever tried to reach me to access them--mind you, the back of the house is where I have had termites in the past. However, Arrow assures me they have been checked and my house is good. Im not sure how they know this without seeing anything in 3 years...for all they know the posts have degraded or molded and may be completely ineffective. Nonetheless, Im happy to have severed any ties with them at this point.

Je
Review №84

Eric our service technician awesome! Always does a thorough job.

Ju
Review №85

Good company. Employees are courteous and quick when they come to the house to perform services.

A.
Review №86

Great company, quality work and customer service I definitely recommend, no issues very clear with price and quality is above and beyond, thank you!

Ch
Review №87

Prompt, efficient staff and friendly! I appreciate the email reminders that its time to schedule!

Se
Review №88

Guys are friendly and professional , while also being very knowledgeable .

Ch
Review №89

Great service

Re
Review №90

Reasonable, no contract required and very nice to work within your schedule

Ch
Review №91

We have seen excellent reresults so far! They arrive on time and as scheduled.

Co
Review №92

Total success in ridding bugs

Ro
Review №93

Courteous and informative staff - no pushy sales calls.

Mi
Review №94

Eric is a knowledgeable, friendly & responsive service rep.

Ro
Review №95

If I am not home when they work on the outside they will come back for the inside of the house.

Ki
Review №96

Triple A quality Company. 2nd largest family owned pest control business in the United States. Their service goes beyond the call.#arrowstrong

Ti
Review №97

Eric Keller is the best bug guy in the business.

Sa
Review №98

Always kind and courteous, no hidden fees, and our house is termite free!

Je
Review №99

Always great service from Daniel with Arrow Exterminators.

Le
Review №100

Friendly staff, prompt service, timely communication...we have been pleased with Arrow Exterminators and our assigned technician, Van Wagner.

Information
5 Photos
100 Comments
4.9 Rating
  • Address:4092 Business Park Ct, Evans, GA 30809, United States
  • Site:http://www.arrowexterminators.com/georgia/augusta-service-center
  • Phone:+1 706-863-5404
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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