I have worked with Suzanne over the past few years and she has always been friendly, courteous and extremely helpful. Her attitude has always been wonderful to work with during difficult times. I will certainly miss working with her. I can not express enough how wonderful she has been, always polite and positive. Suzanne is truly an asset to metro storage.

Very friendly and helpful! Storage was clean and well kept exactly what we needed

Informative, quick, with a splash of great hospitality. Thanks for the great service

I have been a Tenant@ the Euless location For a very long time and the staff has always been awesome to me.However, Suzanne’ service is exceptional... be it on the telephone or in person.Her assistance and knowledge Today was super when She suggested moving me from one storage to another and I was so happy as the process was flawless and will definitely save some money with this move.Thank you My friend and stay blessed!!

They are very polite and it’s very clean... thank you Susan

I have been renting a storage unit for over 10 years and the customer service is always friendly and welcoming. Suzanne is amazing and really cares about helping her tenants. This is a safe and reliable location for anyone’s storage needs.

I reserved my unit online, went in same day later in the afternoon. Susan had all my paperwork waiting, unit number ready and all I had to do was show my ID sign off on a few things and we were done! Price is where I wanted it to be, we drove down to my unit, it’s clean and plenty of space! Customer service was fast, no hassle and very friendly!

This storage is well kept. Suzanne is very friendly and helps in anyway she can.Ive used this storage in the past .Im very pleased .

Friendly and professional staff! Very easy process. Highly recommend!!

The team at this location are AWESOME. ESPECIALLY SUSANNE.l Love it here because the Site is always Neat, Clean and always Address any of my Issues that need attending. Thank You very much. 👍👍

You cant beat Susanne! (Manager) It just proves that PEOPLE make the company. Get the right people into the right positions and its magic! We have been in this facility for many, many years, with mostly their largest sized units. Any issue is resolved quickly, but for the most part, she anticipates repairs and needs, before you even notice them. Thanks!!!

Susan was amazing and very helpful. Glad we picked this storage facility!

Been a customer for almost 3 years ... great and very reasonable....I am so grateful for them....

We use Metro Self Storage, and we love Suzanne . She is very polite, fun, and keeps that place so clean. We enjoy her. 🌸

Ive rented a lot of Self Storage places before, but Metro is the best. The customer service is amazing, Suzanne is great. I had movers on site and accidentally rented a unit too small, Suzanne set me up with a bigger one in less than 10 minutes no questions asked and I was able to get my movers in and out quickly. I wont rent anywhere else.

2nd time storing my items between moves. Staff is very personable & professional. Management made accommodations for me when I leased a unit too small. Great rates, clean, safe & open until 9pm everyday.

Suzanne is so sweet! I had a hard time finding a storage facility that met my needs. When I found Metro Storage, I called on the phone and she answered my questions, then invited me for a tour. I found the perfect unit, she made me feel so comfortable and explained everything to me. We shared a few laughs while filling out the paperwork. She is very down to earth and she will work with you. I left that day with a great unit and a new friend! Thank you Suzanne for your infectious smile and awesome customer service. I would choose this place all over again! A MUST SEE!!! RENT WITH THEM, GOOD PEOPLE, GREAT RESULTS!!!

What do you say about a self storage business? They take good care of the property. They actually care that your possessions are kept safe from theft and damages while on property. They immediately address your concerns, and are quite accommodating when you need assistance. Anytime I need a storage unit, I will use Metro Self Storage.

The staff is friendly and helpful

Suzanne was very helpful. Before business hours today I couldn’t get in the gate because my code wasn’t working, the answering service got ahold of her and she got back to me ASAP and solved the issue. I was very impressed and that validated my being a customer here.

Have been using Metro Storage for over a year. Have had good results. I usually talk to Suzanne. She is always sweet and helpful. Always call me by my name. That is personable and i like that! The property is always clean and well maintained. Keep up the good work!Kerry

Susanne is the main manager and she is awesome. Always willing to help a bit if needed. Facility is very secure.

She’s always so sweet! Love Susan!

I am so accustom to people and businesses in this area being more community, sincere with Texas hospitality, especially being 3rd of 4 generations here. So my experience is still very raw and surreal and was an eye opening wake up call to the harsh reality of how they choose to operate. And it makes my skin crawl and pity them for what was done. (Public Storage even operated on relatable, personal level as to foster a positive customer experience)When approaching manager many weeks in advance about a possible issue and ways to prevent the worst case scenario, I wasnt just discouraged to reach out, I was flat out told to not bother because I wouldnt be heard. I was told that things would happen exactly one way and I could call a number with a specific identification number. However, both were incorrect. When I realized this, I called and left two messages hours before store open and when I hadnt received a call an hour after open, I made several more calls that were not answered but sent to voicemail through out the day. When she finally answered near close, she gave an even, dry reply saying my unit was sold just five minutes prior to her picking up my call.And now I have to console my daughter everyday, not just for her entire family that we lost in just a few short years but for the memories, photos and moments that were all she had left of them.They are just as predatory and disconnected as the towtruck drivers that lurk to profit in questionable ways that few hold in high regard.

Great customer service, great prices. Great Suzanne !!

I love hese guys. They are always so helpful

These people are super nice and the place is well lit.

Store smells and they do not take any unused moving supplies. I tried to return boxes back an hour after purchase and store clerk would not process the cash return. And he did not tell me all sales are final when I purchased the boxes.

I had the best experience in using Metro Self Storage while in Texas. I would use them again!

Nice people, easy acces for users.

Very clean. The staff is exceptionally helpful.

Experience so far is wonderful.

Great Experience..

Very clean but pricy

Very good storage prices

Terrific customer service!!

Great customer service

The worst storage

Excellent management