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Eugene Power Tool Repair
101 N Seneca Rd, Eugene, OR 97402, United States
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Ra
Review №1

This place does power tool repair on a lot of popular models and have a quick turn around. This is definitely the cheapest option when it comes to tool repair. They also do air tool repair. Fast and friendly service with a small town feel. They carry just about any size socket sae and metric.

da
Review №2

As is often the case, I heard about them via word of mouth. On my first visit I was greeted by Lisa who right off the bat made me feel that I came to the right place for some much-needed tlc on my Honda generator. Not only was she personable, but also quite knowledgeable and very informative about the care and feeding of my generator.When I picked the generator up today, Bill (I assume it was he) was likewise friendly, informative and helpful - 2 very nice people that run a very professional repair service...and the price is honest and more than fair.

Pe
Review №3

Fantastic customer service and my new place to go to have my small engine repairs done! They even provided a loaner lawnmower for my overgrown grass and made my wife and me very happy

Br
Review №4

If I could give a minus 10 rating I would. Called and tried to find out about a warranty on a Briggs n Stratton motor that’s defaulted. Asked “Lisa” some questions and was answered in a very condescending tone. She kept talking over me then unprofessionally said “your done” and hung up. Called another place that covers my warranty and they answered all my questions and will be fixing the issue today, same day! Lisa has been reported to the BBB and the issue will be brought up at my next Chamber Of Commerce Meeting.

Ka
Review №5

Fantastic service. They have serviced my zero-turn mower- including hydraulics, my DR brush hog, and edger. Each time I received great service, honest pricing, and was very happy with their delivery service.I highly recommend Eugene Power Tool Repair! Great family-owned business. Thank you, guys!

Sc
Review №6

Recently moved back to Eugene and had to have the seasonal tune up on our commercial walk behind. They provided me a loaner for the 2 weeks it took to get the service completed. Very reasonable price for the repair, and even sharpened the blade. Great local option, and would suggest them to anyone. Remember it is a small shop, so they can get a bit busy...which to me means that they are trusted and popular.

Bo
Review №7

Ive been dealing with Bill and Lisa for as long as I can remember. Im 69, so you can judge my memory for yourself, but its not too bad......... took my Stihl BR600 leafblower in a few days ago and got it back today..........HOLY COW, this thing blows into next week..........Thank you for a GREAT job, as always. Its a privilege to know your family and do business with you.

Bi
Review №8

This place is awesome. Great services at reasonable prices, knowledgeable and friendly staff that stand by their work.

Co
Review №9

Took our table saw in for warranty repair work. They fixed the problem, but we still had another issue with the blade properly retracting after the initial repair. We called. They said bring it in and well repair it while you wait (We are 2 hours away from them.) We were very pleased they took the time to correct the problem right away. The saw is humming perfectly!

Mo
Review №10

Bait and switch on lawn mower repair! They will try to charge you for what they clearly state is included in their repair tune-up package!

Ca
Review №11

Ive brought a few things to them after my failed attempts at mechanicing. They are always friendly, have fair pricing, and do excellent work. Theyll give you solid advice on how to keep your small engine running properly so you dont have to bring it back. I highly recommend.

To
Review №12

Been there twice. They dont understand customer friendly to start. I got the feeling it was an inconvenience for them to help me. Plus sweeping or doing other minor tasks seem to be more important than the customer waiting. Second it is small engine repair shop yet they dont work on leaf blowers or weed eater motors.

Li
Review №13

The kids are working with us this summer! Harry is in High School! And learning to drive. Mandy is managing our parts for the summer. Metabo is our newest authorization. Think of us when you need tool or mower service.

We
Review №14

Bill and the gang do a great job for our needs. Everything is taken care of in a timely way. They are always willing to take on extra work loads as well as getting things fixed and working quickly. I know they work hard and extra hours to make sure their customers needs are filled.We have even brought stuff in and needed it in the next day or two and they got it done. And they deliver!!!Awesome place to bring things!Thanks guys, see you soonWes HedlundMcKenzie Commercial.

Ge
Review №15

If i could give 0 stars I would. Called hoping to get a vacuum/pressure test on a 461 stihl. Lady said she owns the place, and that that was too much work for them. Said they could do it uf they could do the entire repair. They want to rip you off for parts and labor. I am very polite and a business owner. The owner is not nice, and does not wish to serve customers, but rather her pocket. Stay away from Eugene Power Tool.

Ke
Review №16

The best tool repair in the area

Ja
Review №17

Professional and friendly. This is not only a great repair shop but has an assortment of quality tools with great customer service to boot! You wont be sorry.

Gr
Review №18

He sharpened the lawn mower blades without me asking. I have been to 2 other places in Springfield in the past 3 years and that wasnt done. Also, since my mower was working, but needed some repairs he made a reservation for me to bring it in when he could actually work on it...instead of letting it sit for a week before looking at it. I like that. It s things like this that will make me come back in future years if I need repairs.

Ed
Review №19

$5 blade sharpening, done in 3 minutes.

Ja
Review №20

Rude

Information
46 Photos
20 Comments
4.1 Rating
  • Address:101 N Seneca Rd, Eugene, OR 97402, United States
  • Site:https://www.eugenepowertool.com/
  • Phone:+1 541-232-5081
Categories
  • Repair service
  • Air compressor repair service
  • Electrician
  • Gas shop
  • Hydraulic equipment supplier
  • Lawn mower repair service
  • Saw sharpening service
  • Small engine repair service
  • Tool repair shop
  • Tool store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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