Great customer service didnt have to wait long all because of the guy inside the office

If you need to rent equipment this is definitely the place.

I called for a drywall lift and Daniel assured me there would be one ready for me . I was running late and it was close to closing time instead of them turning me away they welcomed me helped me load it and Rafael was excellent in showing me how to operate it Daniel gave me receipt and informed me on the agreement and I was on my way thank big time I will be back.

Great place to rent equipment. Everything Ive rented was like new and worked perfectly. They make it easy to rent and if they dont have it in stock, they will try to get it from one of their other stores for you. Great service!

Needed Elect drain pressure jet. Guys at SBR Escondido worked hard to fix an issue but worked with me and I was extremely satisfied. Great crew. Customer for life.

The people are amazing here; kudos to the GM and his team. They really know what to recommend based off the job you need to get done.

Over pricing there customers..

Have new employees. All customer service reps , except one, kept blaming mistakes (3 in total) on new employees. Only one new employee took responsibility for his one mistake and did what he could to correct it. I have had no other problems with other sunbelts. If you hate excuses then this may not be the place to go. (Edit. Theres another place down the street that knows what cs is). They claim satisfaction guaranteed on their hold message. Just note it is only partial customer satisfaction guaranteed. (Edit. Dont let the beautiful showroom fool you.)1 Star for New yard worker,1 star for veteran truck driver,

Very helpful staff. I believe the guy that helped me was John. Just cant say enough about the super service on the phone and in the shop. The best

They had what I needed that no one else in the area had, and I was able to take care of my business.

Easy to do business with.