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Tech Defense Phone Repair
272 E Via Rancho Pkwy, Escondido, CA 92025, United States
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Tech Defense Phone Repair

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Ar
Review №1

Recently took my IPhone XS Max complete destroyed from the front and back. 2 hours later my phone is fixed like brand new the quality felt and looked great. They have good prices for their work and products. Definitely will go back and recommend.

Ma
Review №2

The best cases I have ever seen I bought a graphic cases and they are so unique I want them all😍z.

Mi
Review №3

Brought my iphone in with cracked up screen for repair. She replaced it in less than 20 minutes. Nice store, and it inspires confidence. Conveniently located right across from Target. When I need such a service again Ill go back.

So
Review №4

Knowledgeable tech, good variety in cases, tempered glass and accessories. Definitely my go to for any electronic assistance.

Ha
Review №5

They are REALLY good at fixing phones! My sister and I took our phones there and they fixed them in 20 minutes! And they give good price!

Ju
Review №6

Left my phone looking completely brand new after a terrible drop! Thank you, Highly recommend great price.

Gr
Review №7

This is a super awesome store, they have a lot of different options here for every phone! Come in and they will hook you up with the best prices!

Di
Review №8

This place is very professional and amazing!!!I had an awesome experience with my iPhone 11. I felt like I was in great hands from begging to end. Do not look any further, this is the place to visit 👍🏼

Au
Review №9

Fastest easiest repairs ever! Fantastic and friendly. So glad to have them in our North County Fair Mall. Thanks Oktay. You’re the best

il
Review №10

Very friendly service. Lots of options. Fun designes. They have several name brands to choose from. The technician seem very knowledgeable with fast service.

Da
Review №11

Walked in needing a screen protector replacement and it was the best experience ever. Super fast and easy. Highly recommend Oktay Mitzvah for your phone and computer needs.

Jo
Review №12

Great graphic phone cases coupled by great service. People are kind and I was able to get my phone case repaired within a few hours

Mi
Review №13

Great quality service and very quick. Left my broken phone looking brand new! Thanks, best in town.🤟🏽

Be
Review №14

Great help and super friendly. Came in needing some help with a drone and was out within 15 minutes!!! Amazing service, highly recommended.

Ma
Review №15

Oktay was super helpful and finished the work in 30 minutes, very reasonable price. Would definitely come here again.

Ma
Review №16

I just want to say thank you Irma!! Service was incredibly fast.Will recommend and go back when needed!!!

AN
Review №17

Always such a reliable spot and reasonable prices! Oktay does amazing and gives great service, I highly recommend this spot I always get my electronics fixed here!

Do
Review №18

Totally friendly and helpful I’m a big fan of the store.Great prices too!

Oa
Review №19

The owner was professional. Great customer service! Very convenient and fast! Glad I came in!

Am
Review №20

Love my new case and new screen! Great work! Will be coming back

Ca
Review №21

Very friendly staff & clean shop.Irma was very fast & knowledgeable with compatabile products.Great shop of phone case selections, earbud caseholders, & screen protectors.They even do some phone repairs!One-stop-shop! Thank you!

me
Review №22

My phone was totally shattered and I couldn’t access anything, this place was suggested by someone else and I’m glad I came. Thank you for you great service

Ja
Review №23

Best customer service!! Oktay is Very attentive and really takes care of his customers! He is awesome!

Mi
Review №24

Tech Defense in Esco is the best place to get your phone repaired. So fast and the employees are the nicest ever!

Ca
Review №25

Oktay was very helpful with picking a case, ring, and screen protector. He installed all items and was very professional!

Je
Review №26

Oktai at Tech Defense is a true professional. I got my Iphone 7 Plus Screen repaired right away! I recommend Tech Defense for any of your cellphone repair needs!!

Ad
Review №27

Tech defense is a great store with great products for your phone! I got a brand new phone case for my XR and I love it!! Highly recommend if you’re at the Westfield mall for all your phone products or repairs! Oktay is the man!

Lu
Review №28

The vibes were solid. They did a good job and it’s cheaper then most places.

Ra
Review №29

Thank for help me iPhone 7 got fix 100% good

Em
Review №30

Peter was really helpful and nice! I would recommend going here for a phone cover/case etc.

Da
Review №31

The man was very quick with his work and doesn’t do a bad job is does a perfect job when putting on a new screen protector.

SH
Review №32

Fantastic experience- friendly, efficient and knowledgeable. Highly recommend.

Fr
Review №33

Had a great experience at Tech Defense North County. Highly recommend if phone need repairs!

ju
Review №34

New management was very professional they repaired my water damaged phone, after no one was able to. Highly recommend this place good customer service, reliable.

L
Review №35

Don’t waste your money here. Def crooks. Don’t even know how they are in the mall. Wished I read these reviews first!

21
Review №36

Repairs were quick and easy and everything worked perfectly! Highly recommended

jo
Review №37

Super efficient great service in a timely + professional way

Ma
Review №38

It was a sweet surprise to find a great customer service that I needed!

jo
Review №39

Theyre super helpful and I found what I needed right away.

Ra
Review №40

After buying several of the wrong size cases I decided to go in store. Irma was such a great help!

Ma
Review №41

Super fast and my phone is good as new! Thank you

No
Review №42

Great customer service. Very friendly and knowledgeable.

Za
Review №43

Oktay was awesome! Excellent service!

Sa
Review №44

Fast and friendly service. Fixed the firmware update on my phone in one day.

Ra
Review №45

Excellent service. Irma was grea!p

Gi
Review №46

Amazing service and great prices

Le
Review №47

Came in for a screen protector super great prices and really professional

Br
Review №48

Amazing prices amazing place amazing people ! Best cases ever !

Ch
Review №49

Great quality service and prices.

Om
Review №50

Good service tech defense Irma Rodrigez

Jo
Review №51

Very friendly staff, quick on repairs and fantastic parts.

Ar
Review №52

Great customer service (: and very friendly

Ja
Review №53

The tech who helped me was John and he was wonderful. He replaced a tempered glass and phone case replaced. He even helped save my phone ring that I had on the back of my car that I really like and didnt want to lose. Thanks for being so nice. I really appreciated your friendliness and attention.

Fe
Review №54

Okay provided great customer service.

Ma
Review №55

Never going to go back to this place. I took 3 phones with broken screen to this place. They fixed the screen terribly. All of my phone dont work properly. Touch screen either is not working or it glitches by itself. They also promised to charge us 220 for each phone but he charged me 240 for the first phone without me knowing. Such unprofessional place. Not satisfied at all

Mi
Review №56

Low price, Fast and easy process

Al
Review №57

Super fast and affordable!

Ka
Review №58

Super helpful and amazing service

Je
Review №59

It was really fast service

Ci
Review №60

Just got my sons iPhone 6s+ phone screen here. It literary too 10 minutes! The technician did a great job, the screen looks amazing plus he used all original part on this phone! Love it! I highly recommend it. Very professional! Im happy we happened to stop by. :)

Ed
Review №61

My screen was really messed up and need a place to repair it for a decent price. I came to Tech Defense and the worker told me it’d take about 40 minutes or so. I was in no rush so I walked around the mall and came back. The phone still wasn’t ready but I was completely okay with it because I was in absolutely no rush and was just glad they were doing it for me. When I went in for my phone they apologized for the wait and gave me a free charging cable. Excellent customer service, I’ll definitely come again next time I destroy my screen. :)If you’re going here to get your screen repaired, do it as soon as you get to the mall. Then you can walk around while they get to work. I’m really happy with my new screen, my phone looks good as new!

Tu
Review №62

Nice solid service

Tr
Review №63

Went in for a simple screen repair for my iPhone XR had a crack and partial black screen- now screen is fixed aside from the major glitching that wasn’t happening before I took it to him. Went in to get that part fixed and the new tempered glass is broken and after he “tried” to fix it on the second visit. He didn’t tell me he broke it while attempting to fix his first mistake or even just replace the tempered glass. Got 3 items 2 tempered glass screens and my phone screen replacement I was told 109 for the glass which turned 116 plus 21 each for the tempered glass and another 25$ charge for who knows what. He told me on Saturday to come back Monday to possibly try a new screen, came in today (Monday) and they were closed through Thursday. I called The store to ask him what was going on and he blocked my number since the store phone is his personal. At this point I’m asking for a refund so I can take my business to a place that will make sure my phone is done properly

Pr
Review №64

Solid pricing thats more cost effective than apple and/or nearby stores. Once youre in youll get good pricing for the lifetime of your products as long as Tech Defense is a brand. Its been a company for about 10 years so it doesnt look like its going anywhere soon. 👌

Da
Review №65

Very good service!!!

Ci
Review №66

This place was great i had a completely shattered phone and they made it like new thank you :)

Da
Review №67

Andrew was great. He fixed my daughters iPhone 5S broken touch screen and identified issues that came about from the last repair not being done correctly and causing the screen to break prematurely. I will definitely be bringing business back to Andrew. Price was reasonable and service was quick. Thanks again Tech Defense for getting my daughter back on her phone and my phone back in my pocket.More to add on this. We brought the phone back to Andrew to have the battery replaced and he really took care of us. I highly recommend this place for phone repairs. He is honest, hardworking, and takes the extra time to make sure the job is done right and the service is above and beyond.

Br
Review №68

I came in, was helped by NATHAN the manager, and left extremely satisfied with the customer service and expeditious work. It was my second time back and they honored my warranty which was extremely helpful. My phone didnt operate well before and now its perfect. Highly recommend.

ra
Review №69

They sold me a case for $27 that I found on amazon for $9 and when I was skeptical the man kept on pushing it and I am younger and tricked/lured me into wasting my money where I could’ve bought another shirt or clothing item. It was a rip off and my father who has studied marketing and buisness in university even thought so. The guy pulled the phone case out of packaging and put it on my phone even before I could say anything. There are no refunds or exchanges. I can not express how angry I am. My friend was with me and noticed that the guy next to him, who was an employee, was smirking but looking down as if this was a scheme.

LU
Review №70

I went to tech Defense this las Saturday to replace a screen for an iPhone 6plus for my wife and a i phone 5 crystal for my daughter and I was amazed how good affordable and how quick they did it , I will definitely recommend tach defense to my friends and family. 😃👍

Mr
Review №71

Great Service with great people. I had taken my iPhone to 3 other places getting quotes for My charging issue. All quoting $100 or up. I stopped at Tech Defense at the Mall and showed Michael my Phone. After taking a quick look at it he determined the only thing wrong was some dust stuck in the charging slot. A few seconds later he had it cleaned out and it was charging as good as before. He didnt even charge me. Not only did Michael save me a bunch of money he also explained everything very clearly and never made me feel dumb. Ive already referred people to this shop and will be using them for all future repair needs. Keep up the good work!

Ed
Review №72

So I was more concerned with a high quality repair instead of just a cheap job . What happen was I got both a quality repair and a great price . Jacob was very helpful and a fast tech . Thanks guys

べり
Review №73

Fixed my iphone faster than I thought! Thanks

Ra
Review №74

I came to Tech Defense to replace my LG G2s broken display/screen replacement and Nate helped me to choose the right part and was amazing in his technical expertise and was quickly able to fix the broken screen. His technical workman ship was fantastic and his behavior towards customers was very cordial and kind.I would recommend all who has to have their cell phones repair to be done by Nate at Tech Defense at Escondido mall near Starbucks.I would go back to Nate for any future cell phone repairs.

Lu
Review №75

I brought my iPhone 5 beachside it had a broken screen and some water damage and David did a great job of replacing the screen and making it look and work like nothing ever happened to it. Then a few days later the home button did not work. Check the warranty on the labor before you get anything done here because you might need to come back.

Ma
Review №76

My brothers iPhone 5S was completely destroyed (shattered screen and back, with the top and bottom coming off of the phone, completely bent out pg shape, imagine the worst case scenario and that was my brothers phone), Nate switched out the frame and screen and also put in a new camera and antenna and left the phone looking like new! Everything worked perfectly and its awesome knowing that we have a 6 month warranty on the phone. Tech Defense is A++!

Br
Review №77

Took my I-phone 6 here to get the screen replaced so I could trade it in at AT&T to upgrade to an I-Phone 7. Super friendly, super quick service! (phone was repaired in about 30 min!) Definitely recommend this spot if you live in the North County/ Escondido area and ask for Andrew!

Al
Review №78

I broke my iPhone while I was in Escondido, then found this little kiosk that fixed repair my cracked screen and I bought a new case for my phone too. Great customer service, they were pretty knowledgeable about the repair also which was satisfying. If you need your mobile phone repair near Escondido, I recommend these guys.

Mi
Review №79

I had a broken laptop screen that needed to be replaced ASAP. I took my laptop in, and once they received the new part, Nathan replaced the screen in only ten minutes. It was very quick, and the lowest price I found after calling a few places. I will be coming back here if I have future repairs, and definitely recommend it to all.

Pr
Review №80

Nate the manager for Tech Defense helped me out, I brought my iPad 4th gen in for repair, and he had it done in about 45 minutes. It looks brand new again! I love it! Very friendly and knowledgeable. I will most certainly return in the future when I am in need of a repair. I will also recommend tech defense to friends and family.

Mo
Review №81

I didnt think a kiosk in the mall would be able to repair my phone as fast as they did but Ive been wrong before. They fixed my screen I cracked sometime ago and i bought a protector while I was there. Awesome service!

Gr
Review №82

Nate and Michael both helped me in fixing my iPhone in no time. They gave me a great deal and fixed everything that was wrong with my screen in 20 minutes. Definitely recommend this place. It also came with a warranty.

Pr
Review №83

To whom it may concern,I would like to take this time to say special thanks to Nate Scheuerlein who is the manger of Tech Defense in Escondido, California. I was very stressed about my phone not working and Nate was able to take a look at it and solve the problem within minutes. This was something the previous Verizon technicians were unable to do at the two previous locations I visited before my encounter with Nate. I am very thankful for the customer service I received today and I plan on coming back to Nate and referring new customers to him because of his ability to solve problems and the passion he has for his career.Mr. Preston Hill

Zi
Review №84

Thank you Nathan for a quick fix on my iphone and reasonable price. I will definitely be coming back fort any future repairs on my phone that I may need.

Al
Review №85

Michael was amazing he helped fix my phone and he helped me understand what was wrong with it so I wasnt left in the dark. overall outstanding service 10 out of 10

Se
Review №86

Nate took care of my phone screen in a timely fashion. They were great!

Ca
Review №87

Nate the manager did a awesome job changing my glass and finding out my battery also was swollen and needed to be replaced all in under a hour highly recommended

Br
Review №88

Michael was a huge help fixing my iphone charging port. Thanks for the honest diagnostic Michael!

Mi
Review №89

My wife dropped her galaxy s3 and shatterd screen,i looked on craigslist and found add for Tech Defense Escondido,left phone with David at Tech Defense who was very polite and helpful.we walked through mall,had lunch,we returned about an hour later and phone was fixed.he did terrific job at a great price and made my wife very happy. thanks David and Tech Defense MIKE & DEBBIE D.

Ca
Review №90

This is a pretty awesome little cell phone kiosk. They fix and repair cell phones including iPhones. I bought this custom wrap for my iPad designed in San Diego Charger colors that will protect my iPad. Ill come back if I need any accessories.

bl
Review №91

In the past ive had bad experiences with tech defense, theyve always had great prices, but when i first came in, one of the managers screwed me over/now that theyre under new management, theyve really stepped up their game!Nate at the shop hooked me up after i cracked my screen and even suggested a wood grain finish on my iPhone 6!now i would absolutely recommend them!

Ch
Review №92

WAS HELPED BY NATE AT NORTH COUNTY, VERY PROFESSIONAL, CLEAR AND NICE SERVICE. WILL DEFINETELY RECCOMEND.

Vo
Review №93

Michael had a really good service ! He was very helpful !

Ro
Review №94

I cracked my iphone 5 screen and took it to cell phone repair shop near Westfield North County Mall. They fixed my phone gave me a warranty on the repair and I even bought a new iphone case and screen protector.

Ja
Review №95

Great work, Michael was great. Great service and great work

Vi
Review №96

Nate fix the broken glass on my phone and straighten my frame my phone was destroyed and now it is better than when it was new because Nate worked on it my phone is Excalibar I would suggest everyone with the damage phone to come tonight and get it fixed the rite way !!!!!!

Ra
Review №97

Screens are unreasonably priced and cheap!They eventually start cracking open!

St
Review №98

They open at 10AM along with the mall.. and it says they open at 10AM not 9... smh

Co
Review №99

Great work at a low rate

Am
Review №100

Nate helped me out and got both the front and back of my phone fixed in under an hour! Looks brand new!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:272 E Via Rancho Pkwy, Escondido, CA 92025, United States
  • Phone:+1 760-483-4897
Categories
  • Computer repair service
  • Mobile phone repair shop
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:11am–7pm
  • Sunday:11am–7pm
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