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Rainbow International of San Diego County
1309 Simpson Way suite l, Escondido, CA 92026, United States
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Am
Review №1

Kellie and her team at Rainbow Restoration are so amazing! We were referred to them by a friend of ours. We are a military family that just purchased a home and are new to the area. Unfortunately, the previous owner smoked excessively inside the home. I called Kellie, who was understanding, kind and compassionate. She made me feel like I was a family member and she took care of me as such. She sent out her team the very next day and they showed up on time. Tyler and Brian were super professional, friendly and I felt like they genuinely cared about how worried and upset I was about the smell and condition of the air quality. They set up their equipment and kept in touch throughout the entire 5 day process. The smoke smell is gone and we are so glad we contacted them. Genuinely a good, honest company that will take care of you like youre family. 10 out of 10.

We
Review №2

James did an excellent job. He was responsive and professional. We ended up not needing their services and yet he was VERY helpful. Great follow up as well. I highly recommend Rainbow. Ask for James. !!

Ri
Review №3

I called James from Rainbow and he promptly set up a tech to go out to my Dads place to check for mold. Turned out it wasnt mold and the issue was addressed. Thank you for taking care of the call so quickly James. True professionals. I know who to call when I need to get the job done.

Ev
Review №4

I was so thankful that my neighbor recommended Rainbow to fix the water damage in my house! All of the guys were professional and safe and they finished the job in record time! Gary followed up to make sure everything was going smoothly and Manny did a great job with the electrical. Definitely will recommend to others!

da
Review №5

Tyler and Ian were professional and kept the work site clean. I would highly recommend them for flood remediation.

Ke
Review №6

Tyler and his team were very efficient and a pleasure to work with.

na
Review №7

A grateful shout-out to John, Sean, Oscar, and Tyler for their above-and-beyond help in providing restoration prep services to us at our residence following a roof leak which caused extensive ceiling, drywall, carpet, roman drape and skylight damage during the last several weeks. They were always on-time, professional, and asked how else they could help us on every visit. We strongly recommend Rainbow for all the restoration services they provide.

Ca
Review №8

This was the first time I had a huge project that I needed a lot of help to bring our fire damaged duplex back to new. I was a little nervous having to deal with an unknown general contractor and with such a huge project. We had to rebuild and remediate a lot of square footage. I interviewed three companies that were highly recommended. Rainbow Restoration was the only company that took the time to give an accurate and complete estimate of the work. They brought in experts to look at fire damaged beams and other issues even before they got the job. Their dedication to my quote was amazing. I could tell these were good people from the very start. After hiring Rainbow Restoration they stepped me through the project from beginning to end. Each time there was an issue or a delay they communicated that to me promptly and directly. They also worked very well with my insurance company when there were changes or previously unknown problems that required additional money. At every point in the project I felt like it was under control and moving forward as well as possible. This was a year long project and we encountered an unusually wet spring and Covid-19 but we still moved forward. In the end, my duplex was beautifully restored with excellent craftmanship, quality construction, and no issues. They even worked with a subcontractor that I added to put in an HVAC system. Another great thing about Rainbow is that they worked with me in a total gender blind manner. As a woman, I often encounter contractors that brush me off or do not work with me very well or do not listen to my requirements. This was absolutely not the case with Rainbow. I felt respected, I felt listened to, and I felt that at any time I could call and have my questions answered or my concerns understood. I would use Rainbow again for another project large or small. I urge you to try Rainbow and see what it is like to work with a family-oriented company full of really great people.

Jo
Review №9

Rainbow San Diego just finished the reconstruction of our guest bathroom. I am delighted with the results. Gary Edwards was truly amazing. Absolutely one of the most outstanding customer service experiences due to this one man. As homeowners it is a daunting task to deal with water damage. We feel Rainbow truly cared about the job at hand. From the mitigation crew down through to the guidance of the reconstruction crew of our guest bathroom, I can say that as a whole the experience was extremely positive. Dave who accomplished all of the repairs was a pleasure to work with. He made us feel important not to mention his excellent craftsmanship. Many thanks Dave. Both Gary and Dave should be commended for their professionalism.Gary, we honestly can’t thank you enough and wanted Rainbow to know how fortunate they are to have you represent them.

Im
Review №10

Tyler and his team did an amazing job taking care of our home. He is professional, very polite and extremely responsive. Thank you Rainbow International!

En
Review №11

Ive gotten the pleasure to work Henry and his crew on multiple projects providing environmental testing. Upon receiving the heads up on his testing needs, Henry also provided site contacts for easy access. Every time I have arrived to the site, I was able get in and out with ease due to his strategic planning and great communication. Henrys professionalism and amazing system has allowed me to provide fast results on every visit. Working with someone like Henry makes it easy to put your best foot forward and leave a great impression with anyone involved on the project. I believe that teamwork and great game planning are essential for successful projects and Henry is the epitome of that. I would recommend him for any mold remediation or restoration job that you want done right the first time. If you want to sleep easier at night and schedule a job never having to worry about babysitting the project, Henry is your guy!!!

Ch
Review №12

Rainbow International fixed my hallway after water damage caused by an overflowing washing machine. They were very efficient and completed the job in just three days: fixing the drywall, reinstalling new baseboards, and painting the hallway and staircase. Excellent job at a reasonable price. They also provided me with a very detailed estimate so that I could decide whether to include portions of the repair work.

Su
Review №13

I have used Rainbow personally many times and referred them to my clients for remediation service when they had an insurance loss. Henry and his team are responsive, professional and excellent at what they do. I have complete confidence in their work. While I hope not to have to use them again for a water damage claim, I am glad to know who to trust and call in an emergency.

Ma
Review №14

Fortunately, to date I have not personally needed Rainbows services. I have met and listened to Kellie (owner) speak on multiple occasions about their services. I am very impressed with Kellies professionalism and extensive knowledge about the restoration process. She is an honest and caring person, which goes a long way when dealing with a calamity. I will continue to confidently refer Rainbow International to anyone I know.

Je
Review №15

Rainbow International of San Diego, and in particular Henry the owner, went above and beyond in providing services following a fire at my moms home. The fire took place less than 2 weeks after we suffered a death in the family, so this was an especially difficult time for us. Henry is incredibly responsive, honest and trustworthy. He and his crew are professional as well as understanding and compassionate. We absolutely recommend Rainbow International of San Diego.

Ka
Review №16

Rainbow International held true to their code of values. Excellent customer service is what every homeowner needs during an emergency. Workers are not only professional, courteous , and knowledgeable but also every employee was happy which speaks volumes about this company and how they manage.

Do
Review №17

We hired Rainbow International to repair our living room ceiling after a pipe leaked. They did a tremendous job! They were very easy to work with and made scheduling the repair work very convenient for us. The workers were very professinal, cleaned up after themselves, and did excellent work quickly. I would definitely use them again and would highly recommend them to others!

Su
Review №18

Thank you to Rainbow for a professional and high quality job at my home!Your prompt response, unusually good communication and excellent team of subcontractors made this nightmare more bearable and the results a happy ending.We especially appreciated Gary Edwards, who was by our side throughout, always responsive, professional and reassuring!Susan Adams and Jerry Snow

To
Review №19

I needed Rainbow here in 20 min. They were here in 15..This is an honest company . A flood is stressful. So, having someone to explain whats happening is invaluable.Kellie ,Henry and Gary all showed great integrity. Thanks ,Rainbow...

St
Review №20

Rainbow International San Diego was a life saver for us when we had a slab leak! They were prompt, professional, clean, helpful and caring. I cannot recommend this company enough. They are the type of company you call at a bad time in your life when you might not be in the best mood, yet dealing with their excellent customer service brought a smile back to my face!

**
Review №21

The team at rainbow where very helpful & courteous.Henry, Shauna, Lou & Tyler were responsive & explained all the details of what should be expected.They answered the phone every time!Thank you immensely for a job well done.

Li
Review №22

Rainbow International of San Diego did an excellent job of restoring and remodeling my house after a flood. Special thank you to Gary Edwards, the construction project manager, for being very helpful, efficient, knowledgeable, responsive, and professional. I would definitely use Rainbow again and would recommend them to others!Liya Boyer

I
Review №23

When we discovered water damage in our kitchen I wasnt sure what to do. Thankfully my insurance company dispatched Rainbow International and we were so grateful. They showed up as quickly as possible and began the cleanup. It turned out to be a big project because the damage was extensive, but with the help of Gary Edwards to walk us through every step, and make many suggestions, we have a brand new beautiful kitchen and we couldnt be happier. Gary is a qualified expert remodeler with a great work ethic, always professional and putting the client first. Many thanks to Gary and the entire workforce at Rainbow International.

Ja
Review №24

Rainbow and David were punctual, responsive, and professional in restoring my bathroom after a drain pipe leak.

Au
Review №25

Had a leak. They fixed it and interfaced with insurance and vendors. Would use again.

Ci
Review №26

To Rainbow Restoration,Thank you for the Great Service provided to us in our time of disaster. Oscar and Tyler were fabulous in everything through out the whole process. They kept us update on the procedures and time frame during each step of the way. They understood our situation and worked around our schedule too!Oscar my BFF and Tyler– Thank You!Cindy & Daniel Astorga

Sh
Review №27

Shawna and her crew were great! They kept me in the loop through every step of the process! They were timely, efficient and thorough! Thx for the great work!

Do
Review №28

Our built-in refrigerator had a leak, and we had no idea of the extent of the problem. Rainbow identified and removed the affected flooring, cabinetry, etc., and dried the room out completely. They were very responsive and professional.Gary Edwards, their Construction Project Manager, was a true standout, doing a great job of getting everything rebuilt and the kitchen back together. Not only was he extremely competent, he was helpful, friendly, efficient, effective, and responsive. Insurance didnt cover all of the repairs, and we found his pricing to be very fair. He was able to organize sub-contractors who were all extremely good, and do so on a very timely schedule (a feat more impressive than herding cats, in my opinion). There is no doubt well be calling Gary again for future projects (hopefully ones of our choice next time rather than the aftermath of water damage :)

an
Review №29

Thank you Shauna and your crew for a job well done. I would highly recommend your company and your services again thank you for your professionalism

Th
Review №30

Shaunna is the sure handed leader you need when your world has dissolved into the flood waters leaking out of your bathroom. A no-nonsense get it done woman, she helped find ways to handle all the hurdles. She and her team were rofesdional & compassionate in a stressful time.

Su
Review №31

Tyler Mann responded immediately to address an AC leak in our condo a that also damaged our neighbors condo below. He professionally mitigated the water damage over a period of 4 to 5 days. We then called again when a second AC leaked in a second AC unit. We immediately called him again. We could not be happier with the work that he did.

Je
Review №32

You guys are truly amazing! Thank you for your expertise, hard labor, knowledge and kindness throughout the entire process- and a special shout out for Gary and Kelly: you guys rock!

C
Review №33

Shauna and her team were easy to work with, honest, professional and prompt. Thanks!

To
Review №34

Awesome company to work with especially during a stressful time

Information
33 Photos
34 Comments
5 Rating
  • Address:1309 Simpson Way suite l, Escondido, CA 92026, United States
  • Site:http://rainbowintl.com/san-diego-county?utm_source=gmb&utm_medium=organic&utm_campaign=local
  • Phone:+1 877-490-7269
Categories
  • Fire damage restoration service
  • Building restoration service
  • General contractor
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Women-led:Yes
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