user
Dry Master of Erie , Crawford And Chautauqua Counties
1266 W 21st St, Erie, PA 16502, United States
Appearance
Dry Master of Erie , Crawford And Chautauqua Counties

Comments
Ma
Review №1

We are very pleased with how clean the carpets and tile are after Drymaster completed cleaning! The house smells fresh and we are very happy with their services! We would definitely use them again and we highly recommend them to clean your home!

Ta
Review №2

Very professional, worked hard to remove stains, excellent results! I am very happy that my 13-yr-old carpeting looks like new! I will definitely use this service again!

Re
Review №3

Soon after putting new carpet in our upstairs we decided to get a puppy, like a bunch of idiots. We cleaned up after her ourselves but it still left a stain. Now full house trained, I decided to have them professionally cleaned and I am so happy I did!! My upstairs looks brand new again! Erik was on time, very friendly and very efficient. I would recommend Dry Master to anyone.

Ja
Review №4

One of the nicest guys I’ve ever met. Explain the whole process and got my 20+ some years carpeting looking fabulous. And I have used everybody in Erie nothing as good as drymaster!!!! I recommend 100%

Ka
Review №5

I recommended this company to my elderly father after utilizing them. They cancelled the first appointment and rescheduled. They were to arrive today at 1:00. My Dad never heard from them yesterday anticipating a confirmation of the appointment for today. They never called. Dad called them yesterday leaving a message confirming the appointment for today.No call! No show! No excuse! Extremely unprofessional business practices. They don’t deserve the one star! Do yourself a favor, choose another company!

Ar
Review №6

He never showed up! I called him and he never returned my phone call or text. RUDE!

St
Review №7

This business was definitely the cheapest option, which is why I originally scheduled with them. Then they cancelled my appointment the day of, twice. Kinda put me in a spot, ended up going with another company.

Ju
Review №8

Great work at a reasonable price! Highly recommended!!

Me
Review №9

I highly recommend! Professional, prompt , and friendly service. Eric knows his stuff. I will definitely be using his services again 😊

Ho
Review №10

Great service! Erik came and had the job done in less time then expected. My sectional looks great! And it felt amazing! After 5 years of dog and baby stains, it looked brand new after the cleaning. I highly recommend his services!

Pa
Review №11

Erik was professional and knowledgeable.. he was very quick and very efficient I am very particular about my home and I would recommend him highly to anyone

Mi
Review №12

We have used them a few time for our carpets and our furniture. Very professional and easy to set up a schedule and have never been late. They have done an awesome job and at a great plus. I highly recommend. A+ from me.

Sh
Review №13

Very professional great price! Very pleased carpet looked super ...will definitely use again

Be
Review №14

My son got into fingernail polish and did a number in the new carpet. I called Dry Master and he came out right away and took care of it! All the finger nail polish was gone and the price was very reasonable!

Pa
Review №15

Eric is amazing! Not only did he clean the carpets in our entire Erie home for an unbeatable price, but he also educated us on best practices for keeping the trouble areas around the base boards clean and fresh! Hands down, Dry Master of Erie is the best in town!

fr
Review №16

Awesome job cleaning my two couches and chair. Look like new. Also the carpet came out great! Eric knows his business!!

Ro
Review №17

Great service and great price! Erik arrived on time and finished our carpets very quickly despite some scary weather and ugly stains from the previous tenants! Carpets look good as new.

Sa
Review №18

These guys are the real deal. Best prices, most experience, the best results and the most honest and reliable.I was considering new carpet and a sofa intill these guys got down. All I can say is wow.....Everything smells great by the way. You must try these guys. The owner doesnt practice high pressure sales and is very honest and explains the end result. Gotta try em.....

du
Review №19

SCAMMER! look at the related 1 star reviews before using this service. Everything seemed good, although he was an hour late for the appointment. He cleaned the 3 rooms in my new apartment. He estimated 3 hours until dry...what a joke, it took 12 hours! 2 days later when it was completely dry, I vaccumed the rooms and got FULL BUCKETS OF DIRT AND FUZZ! ! clearly the carpets had NOT BEEN CLEANED PROPERLY! I called Eric (its a one man business) and I was extremely kind, and calmly explained that the carpets were still filled with dirt. He agreed to do the job again and told me he would be there at 9am Tuesday. I got up earlier than usual and MOVED EVERYTHING only for Eric to NEVER SHOW UP! I have a bad back so it was a huge hassle to move all my furniture twice. I tried calling and left polite messages asking when he could come. HE BLOCKED MY NUMBER! I called 2 of his competitors who told me they were getting complaints about him all the time!! Now Im out $100 including the generous $17 tip I gave before I realized he had scammed me. Just goes to show, you should ALWAYS CHECK THE 1 STAR REVIEWS before hiring someone. UNBELIEVABLE!

ma
Review №20

Showed up on time. Did a very thorough job. Very reasonable on prices. Carpets looked and smelled great when he was finished

Ja
Review №21

Erik did an excellent job cleaning my carpets. He was very professional and has great prices! Will definitely be calling him again. Thank you!

Pa
Review №22

Erik Keith of Drymaster is amazing! Our carpets look better than ever and he offers the best pricing in town! If you have not contracted Erik for your carpet and furniture cleaning needs, don’t wait, call him today! He will transform the look of your home and leave you very satisfied!We will definitely be calling him in the future!

Ka
Review №23

Great cleaning company. We have used them for 3 yrs now. They are great carpets are never sticky as they used to be with past companies. Awesome job guys.

Je
Review №24

Erik cleaned my carpets today and did an exceptional job, they look like new! I have 2 drooling dogs, a husband who is a contractor and a preteen with lots of friends that come in and out, I thought my only option was to buy new carpet. To my surprise, every stain was lifted, even in high traffic areas! I certainly recommend Dry Master to anyone who doesnt want to spend thousands on new carpeting.

Je
Review №25

Always does a great job. Has a pet urine remover that can remove any smell. After trying 7 different products to remove a bad pet Urine area, Drymasters treatment got after it in no time. Affordable great service.

Sh
Review №26

Eric did a excellent job, I really appreciate that he returned to my home because I wasnt there when he first came by. Hes a very out going, I would recommend his service to EVERYONE who needs carpet or furniture cleaned.

ST
Review №27

We had the carpets in a rental unit cleaned after tenants with several dogs moved out. Drum aster was able to get the smell out, latex paint, and yes worth of grime, dirt, and animal urine out. The look almost brand new and smell amazing.

Et
Review №28

My mother was looking to have her carpet cleaned in her guest and master bedrooms and gave Dry Master a try. She was very pleased with not only the results but also the prices. Our family likes to support local and newer companies and we were glad we took a chance. Great service, prompt and courteous. I will have my own sofa and chair cleaned next.

ai
Review №29

Erik was very professional, yet easy to talk with. He was able to get slime and goo out of my sons rooms, and lighten red stains to barely noticable pale pink. The floors dried very quickly, and looked amazing when done. No funny smells or stale smells from drying. He worked around my kids and pets, without complaining they were in the way. Thank you Erik.

Kr
Review №30

They scheduled us in quickly and did an amazing job! We were very impressed on the great job and how quickly the carpets dried. We will definitely refer your services and call again soon!

ja
Review №31

Very professional, did an amazing job!! My carpets are back to life an look brand new!!!

CJ
Review №32

Excellent experience! Erik communicated well, was easy to work with, and provided a perfect service. We will definitely use his company again!

Br
Review №33

Dry Master was not only super flexible with my hectic schedule he had great communication through out. He showed up a few minutes early, was diligent to the task at hand but was also considerate of the short window and patient with the pop in guest and not so patient puppy. My carpets were thoroughly cleaned and the older of the two looked nearly new after it dried! I plan to use this service again in the near future. Thank you!

La
Review №34

Very professional did an amazing job highly recommended will definitely be referring to friends and family my new carpet cleaning company thank you!!!

Ka
Review №35

Great service love the clean carpets i now have. i was impressed with the dry time. other people in the past promised quick drys but never turned out to be as dry

Ro
Review №36

These guys do really good work at a fair price. I would highly recommend. Five stars all the way

Jo
Review №37

I called them and luckily got an appointment in 2 days. (I wanted it done before I left out of town). They were in and out quickly and I am very happy with the results. And fresh smell. Ill be calling them to do the rest of the house.😊

Al
Review №38

By far the best company ever! Very fast, and professional! Very informative when asking about the products and services offered! Highly recommend to anyone and everyone!!!

Po
Review №39

Wonderful,honest and just great service. Loved the cleaning awesome. Would for sure use them again . no problems at all

El
Review №40

Great job! You made my old carpet look new!!

Er
Review №41

Drymaster did a good job on cleaning for me. Not much of a person to do reviews but felt like I should. Everything looks nice.

Fo
Review №42

No problems with anything here! Great service and carpets look fantastic! Highly recommended!

Ja
Review №43

Excellent job, very good customer service. We have used their service multiple times and are very satisfied with the work.

Za
Review №44

Did a fantastic job. Increadibly happy with the results. Fast service. Fast dry time, even with the house closed up in the winter.

Re
Review №45

Fantastic job!!! Very flexible and accommodating! Quick reply, fast appointment, very professional and courteous, and my carpets are as good as new!!!

ka
Review №46

Really happy with how my rugs turned out thank you.

Ta
Review №47

Called and scheduled an appointment and was scheduled within 2 business days. Erik was on time and very professional. I even asked him to add a room while he was here and he did without a problem. The carpets look brand new!!! Looking forward to working with him again.

Kr
Review №48

Best carpet and upholstery cleaning in town! Locally owned and no middle man!

Ja
Review №49

Good people to deal with . Enjoyed the cleaning services and customer service. They were good and they made the wife happy

De
Review №50

Fantastic job they did. Every thing is looking good

Me
Review №51

He does a great and thorough job! Will be using him from now on

Ra
Review №52

SCAM!!!!! DO NOT USE THIS COMPANY. HE COMMITTED FRAUD, IS REFUSING TO ANSWER ME AND THREATENING ME WITH HARASSMENT IF I CALL AGAIN. DO NOT USE HIM!!!!!! HIM AND HIS WIFE ARE BOTH THREATENING ME WITH FURTHER ACTION FOR TELLING THE TRUTH. I WONT LET ANOTHER PERSON GET AFFECTED BY THEM!!! HE STILL HAS NOT REFUNDED ALL MY MONEY!! HORRIBLE COMPANY!

Da
Review №53

Fast and friendly service with great prices as well.

Lo
Review №54

Always great on price and quality thank you again for the experience.

Li
Review №55

Thoroughly cleaned 4 rooms and the deodorizing was amazing. Thank you Eric and Drymaster.. Linda Stablein.

Ke
Review №56

Do not use him! We have contacted the State Police after trying for 3 weeks to get a refund for charges he put on our credit card!Dont get me wrong, the carpet cleaning part of this was great! Its the business end we are not happy about. Yes, a refund was issued in the form of a check only after state police got involved. We shouldnt have to chase someone for money that is ours. Now we are being threatened with a lawsuit and stop payment on the check if we dont remove this comment!

Mo
Review №57

Carpets smell great and Erik was friendly. Thanks for the clean carpets :)

He
Review №58

Good cleaning, better than the last company. They used less water than the steam people before

Jo
Review №59

Good reviews...nice facebook giveaway.

Da
Review №60

Do not use drymaster of erie county!!! After getting carpets cleaned, months later our card was charged twice with over 600 in charges!!!! We tried getting the money back, was threaten with harassment. Part of the money was refunded, still waiting on the rest. They are now threatening us with slander and court. I dont want this to happen to anyone else!!!!

Da
Review №61

Waste of time dont even bother with this clown. Never showed up for his appointment we made 2 TIMES!!!! I missed an entire day of work because of this moron. As far as Im concerned he owes me!!! DO NOT HIRE THESE PEOPLE!!!

Am
Review №62

Best service ever.

Sh
Review №63

Simply the best!!!! Extremely thorough!

Mi
Review №64

Easy to work with! Good pricing!

As
Review №65

Called and confirmed appointment the day prior, but never showed up for the actual appointment.

Ju
Review №66

Great

Information
74 Photos
66 Comments
4.6 Rating
  • Address:1266 W 21st St, Erie, PA 16502, United States
  • Phone:+1 814-969-9200
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations