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Jeremy Borrero - State Farm Insurance Agent
952 W 38th St, Erie, PA 16508, United States
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Review №1

State Farm is by far the best insurance company for home and auto. My local agency, Jeremy Borrero is like family. Theyre always there for me and more than willing to help me out in any situation. Angela, who works at this particular location is helpful, compassionate, friendly and prompt when it comes to addressing my needs. She is like a sister or mom as far as dealing with the customer/clients needs one on one. I depend on Angela and look forward to speaking with her when addressing my insurance needs, even when just paying my monthly premium. I dont know what I would do without her or if she were to ever leave. Thanks for being there and being a friend...Angela. Have a great day!

Ch
Review №2

I really loved working with Alyssa F! She was extremely professional and looked out for me and my needs as a customer. Saved money and got a great rate so thank you, Alyssa! Wouldnt want to work with anyone else!

Ho
Review №3

Angela saved me money and was very honest about everything. It’s nice to know that someone is out there with your best interests and not just to take your money. We’ve changed every type of account over to them and I couldn’t be happier! Would highly recommend to anyone looking for insurance.

Pa
Review №4

We have had State Farm Insurance for many years now and would recommend them to anyone. Tim is very professional and personable and the first smiling face when you walk in the office, he is always very helpful and willing to go the extra mile. He has helped us bundle and save money, and has also noticed and brought to our attention a cost savings that we had overlooked. We can’t say enough about Tim and our State Farm family. There are other offices close to our home but this office is worth the short drive when we need to meet in person, but can usually get business done over the phone. If your shopping for a bee insurance family do yourself a favor and stop in or call Tim for a visit, you’ll be glad you did.

Co
Review №5

Very helpful, good rates, and are always there to assist with any questions. They offer plans to suit your need and they dont ever push anything on you. Such a wonderful atmosphere. I would recommend this office for quality and great service.

Ja
Review №6

I recently talked with one of the agents there, I think her name was Alyssa, and she was extremely helpful in helping me find a car insurance quote that best fit my financial situation. She is definitely someone who does this job for the customers and not the money! excellent service and best customer service Ive ever had.

Ta
Review №7

A great insurance office! The staff here is wonderful to work with. Alyssa was extremely helpful. She was able to help with all of my questions, and she made everything so pleasant and efficient. I was really happy with my experience!

Da
Review №8

Ive been a customer of Jeremy Borrero State farm for about 6 years now. Not only is the coverage high quality (Ive had a few claims and they were painless) but the customer service is top notch.Not only is the entire staff super responsive and helpful but Angela specifically always kills it. She is knowledgeable and friendly and always makes sure that my customer needs are being taken care of in a quick and friendly manner. Highly ercommend.

b
Review №9

Initially I had issues trying to do a simple address change and then I called today, frustrated and was lucky enough to get Angela. She was able to change my address and make the modifications necessary without any difficulty! She was professional respectful and understood my frustration with one of her co-workers not being able to achieve the goal of an address change and submit a policy. If I need something I will ONLY speak with Angela!!!

Kr
Review №10

We had a house fire and were extremely stressed out. I was very impressed with the professionalism and responsiveness of Clint at this office. He answered all of our questions. He even made helped us with beginning our initial claim and other important phone calls to start the process. He brought in brought in Jermey who showed great compassion to our situation. The team there is always friendly and go the extra mile for their clients.

Wi
Review №11

Researching switching insurance companies, spoke with Alyssa on the phone. She was very helpful and patiently answered all my questions. Definitely put state farm at the top of the list.

La
Review №12

State Farm Insurance is the most reliable insurance company. The entire faculty at Jermey Borrero is outstanding, however I personally work with Clint Chatt. Clint has helped me save so much money with the great rates State Farm offers. He is extremely passionate about his work and provides incredible service for me. I will continue to use Jeremy Borrero- State Farm Insurance for a long time to come!

Ki
Review №13

Very knowledgeable & responsive team! I called in with a ton of questions and Alyssa was extremely helpful and patient. Looking forward to continuing working with her and the whole team!

Ei
Review №14

Excellent customer service provided by Alyssa. She is very knowledgeable. I would highly recommend her and this office for all your insurance needs.

Ro
Review №15

Tim was very helpful. He also helped answer lots of questions and made the process smooth as possible. Best of all he saved us lots on coverage!!

Ti
Review №16

I had the opportunity to interact with Alyssa.... She was genuinely concerned about my needs and extremely professional. She made me feel like the most important client ever....

Ca
Review №17

Jeremy Borrero State Farm is a great agency, the entire team genuinely cares about their clients. Clint Chatt is extremely knowledgeable, helpful, and will find the perfect policy for you to fit your insurance and financial needs. I highly recommend them!!

Li
Review №18

This is a great office. I worked with Tim and he took the time to answer all my questions and helped save me a ton with getting me better coverage. I would suggest himTo anyone looking!

Be
Review №19

Timothy Hatkevich works hard every day to help get a lower rate on life insurance, car insurance, and homeowners.He has also showed me his dedication in helping out when needed. Any questions he is the man to answer and deliver. Keep up the great work! I definitely recommend him.Beverly Siegfried

Am
Review №20

I recommend working with Alyssa for all your insurance needs. She really took the time to understand what we needed and get us squared away. Thanks Alyssa!

au
Review №21

My longtime State Farm agent recently retired, so I started going here this week! I had 2 different occasions to stop in this week and Mike G helped me both times! He was helpful, friendly, and quick to get me what I needed! I think this is going to be another wonderful State Farm office!

Da
Review №22

Everyone at this location has been amazing in the year we have worked with them! Today we stopped in for a our beacon on our new car and Mike G was a great help! Thanks again everyone!

Er
Review №23

Great insurance company! Alyssa was very helpful and thorough with all questions I had. Great experience, thanks Alyssa!

Li
Review №24

State Farm is wonderful! Alyssa Fratto was wonderful when helping me decide on the type of life insurance I needed. If you are in need, please see Alyssa.

Ma
Review №25

We recently had to file a claim. Clint Chatt helped me get through all the difficulties of filing the claim and made the process very easy. Highly recommend using State Farm and the Borrero agency.

Ji
Review №26

Switched to this office with the help of Tim who was awesome! He knew everything we asked him and was extremely helpful. Highly recommend Tim and this office.

Ni
Review №27

Mike G. Provided professional customer service in regards to missed insurance premiums. Also assisted with adding more protection on renters insurance. Great job 👍👍

Ma
Review №28

Angela saved me over $1200 on car insurance and I got better coverage. She was also friendly and very fast. Easy experience.

Lu
Review №29

Cant recommend this team enough. They reply quickly, are friendly, and have all the answers you could ask. Mike G has been a massive help in saving me money on my car insurance. I had USAA and made the swap after Mike himself reached out to me and provided me a quote. Not only am I saving money, but I also have renters insurance on top of it. Jeremy Borreros agency is one you dont want to pass up on.

Ja
Review №30

Clint Chatt has been in the insurance business for many years and makes the process of switching insurance very easy. I would recommend giving him a call for a quote!

Me
Review №31

Working with Angela Hess of State Farm has been a smooth and very professional experience. Has helped us to save a ton of money , would highly recommend!

Sa
Review №32

Really great experience with Jeremy Borrero’s insurance. Helpful and really great service! Shout out to Alyssa Fratto for helping with all my insurance needs.!

As
Review №33

Alyssa was wonderful and got me all squared away with my life insurance. 10/10 recommend!

Du
Review №34

I recently discussed car/life insurance options with Alyssa and she was very knowledgeable and helpful! Highly recommend!

Ju
Review №35

Switched to State Farm with the assistance of Angie Hess, she got me my auto policy with renters and added life insurance for the same amount I was paying for just my Auto coverage with another company. She was helpful and answered all my questions quickly and thoroughly.

ka
Review №36

Alyssa Fratto was very helpful with car insurance information. She has guided me through a difficult process. If you are in need, use Alyssa Fratto!

El
Review №37

Wonderful experience! Working with Alyssa was great. Would recommend.

De
Review №38

Mike G. was extremely helpful with all of my questions about my accident claim I had just filed.

am
Review №39

Alyssa has amazing communication, is very patient and very detail orientation. She was a pleasure to talk with and very knowledgeable

Pa
Review №40

This is my first time being on my own insurance and let me tell you everyone there has been nothing but welcoming and so helpful specially old Mike (Mike G.) . We’ve thrown everything and anything at Mike and he’s answered us so we understand everything! Thanks again!

Ji
Review №41

Angela saved me money and is very helpful! Great agent and knows her stuff!

Ju
Review №42

Made the process of switching my insurance very very easy and worked around the clock to help me out and get everything done!

Lo
Review №43

Angela saved me money and is very good at what she does! Great agent!

Am
Review №44

Alyssa Fratto was quick and professional with multiple options for life insurance and answers to my questions.

A
Review №45

The office staff are fantastic both in person and on the phone. Very knowledgeable and make policy holders feel very welcome through every step of the process.

We
Review №46

Great office. Tim was friendly and saved me money! Thanks

De
Review №47

Angela and the entire staff are always professional and helpful!Very easy to work with !

Mi
Review №48

Alyssa really helped me out and answered all my questions about my car insurance! Great place!

Ke
Review №49

After my husband passed away, I wasn’t going to be able to afford the insurance that we had. So I reached out to Angela and she was able to save me a lot of money. She was amazing to work with!!!!

Ty
Review №50

Great experience with Clint, very professional and knowledgeable. Customer oriented staff, easy to work with.

De
Review №51

Everyone at this office, especially Clint Chatt, is very caring, knowledgeable and professional! Hands down The Best!

Ma
Review №52

Switched to this office because I was paying way to much. Tim was great saved me a ton of money.

ga
Review №53

Angela Hess gets the 5 star review not the agency or business. She works out my issues and always comes back with a solution. She’s knows customer service. Some of the other people at the agency are clowns who still laugh about Jake in khakis. They need be retrained on customer service through Angela Hess. Give that girl a raise

Je
Review №54

Alyssa was awesome to deal with. Very friendly and knowledgeable.

Fe
Review №55

Ive been with with office for quite some time now and while the prices and service are consistently good, its in a large part due to the staff that takes care me. Thank You for your help today Mike G.

Sh
Review №56

15 minutes after close and after being asked a million and one questions by me Tim got it done! Thanks Tim you deserve a promotion!!

Le
Review №57

When I had questions about coverage options Alyssa was very professional and knowledgeable.

Am
Review №58

Alyssa Fratto was super helpful and really easy to work with! Thank you for saving me money!

St
Review №59

Michael G. and Jeremy B. were both helpful after I was in an accident in that they checked up on me after the fact and referred me to another car rental place where I was able to get a car right away instead of waiting two days. Thanks to both of you!

St
Review №60

Always have professional experiences & Clint rocks in service, finding the best coverage for my needs.

ed
Review №61

Thank you for being so helpful, Alyssa Fratto! Saved me so much each month!

Li
Review №62

Mike G called me back right away and was able to help me with my needs. Highly recommended

Di
Review №63

Angela Hess was very professional and extremely helpful. I have always got the answers to all my questions.

Br
Review №64

I recommend working with Alyssa - shes knowledgeable, helpful, and very friendly.

Jo
Review №65

Mike G. was easy to talk to and took care of things quickly.

M
Review №66

Alyssa was very professional and took time to explain everything to me.

Ka
Review №67

Tim Hatkevich is the best very helpful and excellent customer service skills

Ke
Review №68

State farm was very helpful, quick, and professional. Alyssa there was a big help.

Ro
Review №69

Mike G is a great agent! Saved a bunch from switching from Travelers!!

Le
Review №70

I switched to the Jeremy Borrero State Farm and I’m so happy I did! Since the first day it’s been a great experience.Tim helped me get everything started and switched over. It’s also great having a local office. No 1800 numbers. I’m talking to the same 5 people. I couldn’t be happier. I highly recommend this office!!!

Mi
Review №71

Tim was great to work with. I was so happy with how easy he made the process. I reviewed a quote over the phone and within minutes I had coverage with State Farm and was saving money. He cancelled my old company so I didn’t have to do anything! Couldn’t have been easier! Thank you Tim and Jeremy. You guys are the best in the business!

Jo
Review №72

Very friendly, nice office. Good place. Looks like a house when viewed from the road.

jo
Review №73

Mike G has helped out tons, would recommend to anyone

Ri
Review №74

Best State Farm office and it’s not even close. I was with State Farm years ago, switched companies and Tim called me one day. He got me a much better rate but also took the time to go over and explain each coverage. We ended up getting lower deductibles and more coverage for less than I was paying with Geico. Thanks for everything Tim and Jeremy!

Je
Review №75

I just moved back to Pennsylvania and had to switch my insurance. Angela made it so easy to change my address and get me set up with new policies! I didnt even have to go in the office, she mailed everything I had to sign. SO CONVENIENT! Ive been a state farm customer for a long time and Angela is one of the best to work with!

Ma
Review №76

Tim was awesome! Helped me get a great rate! Explained my coverages and got me lower deductibles. I even started a life insurance policy with no underwriting that issued immediately. I walked out of the application with auto and a life policy and was paying less than I did with Erie insurance! I highly recommend you call and ask for Tim!

Ja
Review №77

Great Agent with friendly staff. Make an appointment today with Angie!! They definitely take care of your needs and try to always answer all your questions.

Ch
Review №78

The service I receive from Jeremy and his staff has always been top-notch.

Mi
Review №79

Highly recommended!! Alyssa is a pleasure to work with!

Ka
Review №80

Jeremy and his team was very responsive and helpful when we were looking for insurance. I appreciate the quick turnaround time and professionalism him and his team provided us.

Mi
Review №81

Great place for all your insurance needs

ch
Review №82

I have had Jeremy as my insurance agent for years. Always helpful and available when ever I need it.His team members are helpful and courteous. Knowledgeable.

Ju
Review №83

Clint was very helpful in solving my insurance problem.

Ja
Review №84

Tim Hatkevich helped me to get a much lower premium on auto insurance while getting superior coverages. Tim was super knowledgeable, responsive, and helpful throughout the process. He always had my best interest in mind. I would highly recommend you reach out to him!

Ev
Review №85

The experience with Clint was amazing. Clint was extremely informative and willing to go the extra mile to ensure there was no confusion with my policy . I would highly recommend State farm to my friends and family. Thank you Clint.

Ja
Review №86

Had the pleasure of talking with Clint about a few things, couldn’t have asked for a better person to help me out

Ka
Review №87

I called in and talk to Tim. He was great, knowledgeable, and friendly. He answered all my questions and was willing to help with everything to get switched to State Farm. I would highly recommend giving them a call. Ask for Tim and see what he can do for you.

Be
Review №88

Jeremy and his staff are awesome. He got me more coverage without raising my rates.

Sh
Review №89

Mike G was professional and took care of my needs today.Thank You

va
Review №90

Mike G was very helpful.

br
Review №91

Made the switch from esurance to State Farm and ended up saving like $40 bucks a month! Tim was my agent and he was wonderful to work with. Very pleased.

st
Review №92

So easy to call n talk to any of them in this building! Which makes it worth whatever Im calling about. Thanks yall😁

Gi
Review №93

Angela is awesome and very helpful!!

Ma
Review №94

Tim has been very diligent and I really respect him for everything he has done. Great Job.

Ja
Review №95

Your employee, Alyssa, was terrific!

An
Review №96

Tim Hatkevich was very respectful and answered all of my questions that I had about state farms rates. I recommend Jeremey Borreros Agency

M
Review №97

Great experience! Jericho Boyd was patient and pleasant! Who wants to shop for insurance? She made the experience painless and stress free! Hats off to Jeremy Borrero for hiring such a knowledgeable and customer oriented young lady!! Youve got us for life because of our amazing experience with Jericho! She went above and beyond to answer our questions and secure us a business policy! I highly recommend State Farm just ask for Jericho your in good hands!

Jo
Review №98

Mike G. Bundle home and auto insurance.

Ni
Review №99

Always experience great customer service when I call in to pay my bill or ask questions...also the lowest payments Ive ever had for my home and auto insurance.

Bo
Review №100

Looking into insurance is a very stressful time, but Tim Hatkevich helped make it an easier process while saving money.

Information
27 Photos
100 Comments
4.8 Rating
  • Address:952 W 38th St, Erie, PA 16508, United States
  • Site:http://www.eriefamilyinsurance.com/?cmpid=k2o3_blm_0001
  • Phone:+1 814-866-1941
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–4:30pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:8:30am–5pm
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