NATE HILES was incredible. Friendly, professional, and knowledgeable. I thought there was possibly mold in a closet, but he quickly assured me that it was not the case. What a relief! Thank you Nate. I can rest easy tonight.

We have used SERVPRO a few times to disinfected a few different buildings for our business. They are always very responsive and were able to get us in and sanitized on the same day we called! They always did a great job and it gave our staff peace of mind.

My house was partially burned. ServPro of West county was very responsive. Nate was very professional and explained the whole process. The crew was there promptly and went above and beyond to service my house. This whole experience of fire is stressful but Nate and the crew did everything to ease the stress and assist my family. Very appreciative for the helpful service.

I had a client with a water claim that needed attention immediately. I was able to reach out to my Marketing Rep and with in minutes I was able to tell my client the name of someone who would be there to take care of them. SERVPRO was able to secure the situation and put my clients at ease. SERVPRO was very responsive, professional and friendly.

The entire crew was spectacular. So respectful and took care of us like we were family. So super impressed with the work and clean-up. Highly recommended to anyone that finds themselves in a water or fire crisis.

Had an issue with mold in a commercial building. Nate was a great help getting me and my tenant through the process. The remediation crew did a great job also in all aspects. Would definitely recommend contacting Nate and Servpro in the future.

TJ Wilson and his partner were phenomenal A few of my colleagues and I were asked to stay late in our store due to an emergency sewage problem and they helped talk us through with all of the middlemen involved between the parties and clearly explained to us what was expected. Overall, these guys kept it light-hearted and professional and were very personable even though they literally were cleaning up sewage. 10 out of 10 would ask these guys to come back even if they were to only clean out our bathrooms again!

I just purchased a new home and called to have the hvac cleaned out prior to moving in. Tyler and Elmer came out were awesome, polite and professional. The difference it makes having a cleaned furnace system is amazing plus it smells good now every time the furnace kicks on!

They were the first ones we could get out to our facility when we had a sprinkler head malfunction. They were fast in response to our emergency needs and very informative of what they were finding. They did a great job!

We have been calling for a week to get someone to come out and inspect the mold in our bathroom, but no one has returned our calls 😒😒

I was very impressed with Nathan Hiles of SERVPRO professionalism, his ability to clearly explain the mitigation process in laymans terms, and how quick his team cleaned up the water in my home. I would highly recommend that any customer choose the SERVPRO team of West Erie County over their competitors.

If you want the best restoration company in Erie call Kim and her team. Fast, reliable and knowledgeable.......

Have used Servpro for years. Professional, certified, and top of the line equipment. Would always recommend them to my family and customers.

The best experience I had with a restoration company. All very nice and professional

Water leaked from our dishwasher into the basement. Servpro cleaned the mess very professionally. The owner and billing staff were wonderful. Thanks again!

My sewer backed up in my basement. Adam and his crew were very fast, professional and caring. They did a excelent job, I highly recomend them. They truly care about their costomers. Thank you.

Very expensive