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Paul Witmer Garage LLC
41 E Mohler Church Rd, Ephrata, PA 17522, United States
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Paul Witmer Garage LLC

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Ma
Review №1

I’ve been dealing with PWG (Paul Witmer Garage) for about 4 years now. They specialize in Volkswagen Audi and have never dissatisfied my taste of repair. I do a good amount of work myself and when I need a lift and or it getting cold I definitely give them the business.Thank you for always treating my Sepang S4 so well

Kr
Review №2

I was in need of a good reliable mechanic who specialized in they type of car I have. They were very helpful even after fixing my car. I went back twice after I had gotten my car back unsure of a noise my car had been giving me. They were more than willing to help me diagnose the problem, patient, and answered any questions I may have had. I give them a budget of what Id like to spend and they follow that budget. They do good work, and know their stuff. Ive found my reliable, good, mechanic

St
Review №3

Usually very helpful. While the mechanic helped with my hoses and the part. He did not have time to do what he said was a 45 min job . at least for 3 weeks.Well rent a car and wait mine never was able to be fully repaired

ki
Review №4

These guys are so efficient, very knowledgeable and priced very reasonable .....

Jo
Review №5

Best place to take your VW , had a few of my vws in there always fixed them in a inexpensive and timely manner. There is a reason these guys are booked out several weeks and its not because they work slow.

He
Review №6

Great repair shop wonderful and knowledgeable repair shop people real reasonable with the labor rates great place to get your VW/Audi repaired

Ma
Review №7

Good work done on my Jetta, at a price below market rate.

Au
Review №8

This garage is pretty far for me but I am ALWAYS impressed with their great service and price! You know how garage bills always are just a bit more than you expect? Well I was pleasantly surprise with a below expectation bill more than once! Thanks guys!!!😊

Jo
Review №9

They are a reliable shop that works on Audi and VW Automotives. The employees were knowledgeable and courteous.

Je
Review №10

Knows VW and Audis in side and out!!!!Would recommend to anyoneThank you

We
Review №11

Fixed my vehicle, a vw golf. Put in a new axle and radiator in one day. Great service

de
Review №12

Great workmanship and unbeatable quotes. Highly recommend if you drive Volkswagen or Audi.

Je
Review №13

Have been their customer for about 30 years. Th were y have always treated me very well. Kind. Professional. TRUSTWORTHY! Highly recommend to every VW owner.

Ri
Review №14

Super on VW and Audi, very fair pricing. They are booked in advance 1-2 weeks most times. Really lovely people. #1 fan!!Thanks Leon!

Jo
Review №15

Yall guys are the best when it comes to VW/Audi service! Got my GLI worked on several times, including water pump and timing chain. Good work at fair pricing.

Be
Review №16

Real nice parking lot

Br
Review №17

Good price and fast service.

Ke
Review №18

I had this awful oil light beeping and flashing in my dash. Made an appt with them to have a diagnostic done and he had it fixed in like 2 hours and even did my inspection. I thought it would be expensive, but to my relief it was only $146.50. That was a oil switch, new brake line and our inspection. I will definitely go back.

Jo
Review №19

Amazing service theses boys know their Audi’s. I am definitely going to use Paul Witmer for my future car needs.

St
Review №20

Had a fantastic experience here. I bought a car from Weavers of East Pete which had some issues, you can read my two-star review about them. They sent me to a place called AutoFix and insisted the problems were fixed, which they were not. So I went into the dealership said okay, how about I pick a garage? I heard great things about Paul Witmer garage and decided to take it here. They fixed a headlight and a brake light which were out. On top of that, they put a temperature sensor in the car which was completely missing and that fixed the low tyre pressure error I was getting. Amazing work. Thanks, guys.

Jo
Review №21

They once took my windshield out without my permission to check a leak, dropped and cracked the windshield, and installed a new one all without my knowledge or consent. They then billed me for a new windshield and labor when i showed up to pickup the car. Paul didnt see anything wrong with that when i asked to speak to a mechanic, and walked right back into the garage.They know a lot and can usually get the job done for a reasonable rate, but more than once they have done things that are worth never taking my vehicles there again. These type of instances have also happened to my friends and family over time.

Jo
Review №22

A pleasure to deal with! They know their VWs! Good work at fair prices.

Be
Review №23

This place is a rarity. In today’s world, it’s difficult to find an honest business that is also fair, reasonable and very knowledgeable! I was referred to Paul E. Witmer’s by another Volkswagen owner. I am so glad to have found them!I had bought a 2000 VW Beetle that I took a chance on. I quickly found out that this low mileage Bug had a problem that required a major decision. The main bearings were in bad shape. What I thought was just valve lash turned out to be a bottom end noise. After checking the oil pan, I found a lot of metal bearing fragments. I wasn’t sure what route I should take...used engine swap, engine rebuild, or just cut my loses and sell the car.Jonathon, the mechanic that worked on my car, helped tremendously to figure out the solution. He didn’t push for the more expensive route of swapping out with a questionable used motor. Rather, he found a very good condition crankcase. He replaced the bearings in that one and swapped out the whole lower end unit. Even with all the new gaskets, used crank and crankcase, bearings, fluids and labor, I was hundreds less that the used engine option.Now I have a dependable Beetle that I can trust my daughter to use as a daily driver.

ho
Review №24

Excellent service! Their schedule is often booked out pretty far, but it is certainly worth the wait! They know VW & Audi like nobody else does, and they are very fast with their work. If a problem dies arise afterwards, they try their hardest to remedy it for you. Every time I take a car there, I come away even more impressed.

De
Review №25

Very good customer service and quick turn-around time. Would highly recommend as their rates are very reasonable for their professional quality of work.

Ch
Review №26

Ive been going here for years. They are very polite and their prices are less than half than the dealership. What else can you ask for. And they only work on Volkswagen and Audi cars

Br
Review №27

Great service, friendly receptionist, labor is nearly half of the cost of the a dealer, and overall would recommend

Me
Review №28

First experience at this place was outstanding. Would definitely recommend to anyone i know.

Cl
Review №29

Ive been taking my Volkswagens here for 10 years. Great service and great prices. The folks at this shop seem to care a lot about the job that they do.

Be
Review №30

My first time at this shop I had a good experience. Got all the work done to my Jetta that needed it. In the past year Ive taken it to Witmers for all the service. My most recent time I needed a few things done, I told them what was most important to get done, and if they finished I would like a few others done. They never called me to let me know how much it would cost, they just through parts on without my consent. I had to call them 2 other times in that same day to find out what was going on with my car. They didnt communicate anything to me, and when I get there I get stuck with an 800$ bill that I was unaware of. Then they try to put the blame on me when I told them what needed to be done. Also, every time my car leaves the shop something new starts going wrong with it. Things Ive NEVER had problems with before. I no longer feel safe taking my VW to this shop. Theyre ignorant and that is not how business is done. I spent good money there, and will NEVER be taken my car to them.

Ku
Review №31

Replaced my timing chain at a great price! Had it finished much earlier than expected.

Jo
Review №32

Best service for vws in all of Lancaster...thats why they are usually booked full a week out,but put ur name in...Its definitely worth waiting for!

An
Review №33

Great service

La
Review №34

Good honest company!! Reasonable prices

Ma
Review №35

Excellent work, had my car back running and inspected very quickly, very high quality service.

Jo
Review №36

Fast service. Very knowledgeable and fair prices!

Ma
Review №37

Very affordable and reliable garage to get your vw or audi worked on. Only downside is that they are always booked solid at least a week or 2 out

Ma
Review №38

Very knowledgeable and a trustworthy team.

Je
Review №39

Skilled mechanics and they work in good time

Do
Review №40

Excellent service, very reasonable pricing. They only fix whats broken, outstanding quick service!

Ty
Review №41

Paul is an ignorant snake! I had to go in 2 weeks later to find out that my car had been just sitting outside and then he told me he couldnt find the problem after trying to diagnose my passat. So I had a tow company go to Witmer that following Monday and they told me they couldnt release the car until I paid 485 dollars... nothing was done to it and my problem still occurs. They wouldnt even work with me a little bit. Never comming here again and Ill never buy another VW in my life. Great customer service Witmer! Your a liar and a cheat!

Ke
Review №42

Nice place. Sold me a can of window spray for cheap.

Ja
Review №43

Nice staff, smart techs. Bargain prices

Ro
Review №44

Very reasonably priced.

An
Review №45

Ive been taking my VWs to this garage since 1980. They are the only reason I continue to buy VWs. They have my trust.

Fr
Review №46

Excellent person service. They do all the work on our VW Beetle diesel.

Aj
Review №47

Went there to get my car checked for transmission problem,they didnt even bother to look at it,acted like they dont need my business.very poor customer service.

t
Review №48

Horrible experience my car was there twice it broke down again I had to send it to another place so I sent it to the Garage in Stevens and then it was fixed. Never again would I take my car there.

Da
Review №49

Excellence. Integrity. Professional.

Ta
Review №50

I had my car there twice I knew something was wrong. So after I was charged twice the car started shaking on the highway an the brakes didnt work an all they said was bring it in again an Im stuck on the highway. No more now I take it to The Garage in Denver.

Je
Review №51

They do great work.

Lo
Review №52

I had my car at their garage three times one month spend a lot of money they said everything was fixed it was completely safe and the next day I wrote down on the highway my car started shaking and my brakes gave out I called them and all they said to bring it in and have it looked that never again will I take my car there

Da
Review №53

Was my dads shop at one point and time

sp
Review №54

Fast and affordable

Information
5 Photos
54 Comments
4.4 Rating
  • Address:41 E Mohler Church Rd, Ephrata, PA 17522, United States
  • Phone:+1 717-738-1157
Categories
  • Auto repair shop
Working hours
  • Monday:7am–12pm
  • Tuesday:7am–12pm
  • Wednesday:7am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–12pm
  • Sunday:7am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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