user
Mitchell Hyundai
1600 E Park Ave, Enterprise, AL 36330, United States
Appearance

Comments
Ja
Review №1

Great experience having my car serviced yesterday. The service mans name was John J. Keen and he was so help, kind, and respectful. I applaud his customer service ! The building was clean, cool, and comfortable. Everyone I encountered that worked there was nice, and friendly. I have told several friends what a great experience I had.

Ka
Review №2

Friendly, quick service department. Willing to help. Better other local companies

Ka
Review №3

As always the staff at Mitchell Hyundai are always so nice and friendly. They as do a thorough job. The wait time isnt long. The have complimentary coffee and snacks for you. Especially if you have a early morning appointment a muffin and coffee can pick you up. Will definitely continue to do business with them.

Ti
Review №4

Explained what I was looking for and our salesman Kyle went to work, he has been great to work with and very accommodating, he has answer all our questions and follow up after the sale to make sure we had everything we need! If you are looking for a new ride call Kyle @ Mitchell Hyundia in Enterprise! He will have you riding in style in no time flat!!

Ja
Review №5

Polite and informative staff. Spent less than an hour for my appointment.

MR
Review №6

This dealership will surprise you...it did me. From first contact to the last wave from your new car, everyone was polite, caring, and eager to please you. Everyone I met, and I met quite a few people, treated my wife and I like we were the only ones there.The car I went to look at had already sold, but that didnt deter our sales consultant (thank you, David Norris...youre the best). Even though he was using a cane to walk, he looked until he found a car I liked better than the one I had came for. And the deal was great! Hyundai is known for superior technology and build quality at every man prices. The warranty backs that up.If you drop in at Mitchell Hyundai, say Hi! to my new friends, theyll be your new friends, too...

Ca
Review №7

The experience was awesome! Dillion was very professional and made the experience easy and refreshing! We are enjoying our new car and look forward to future purchases.C & J Brooks

Ke
Review №8

I love the way Mitchell Hyundai fixes anything that isnt right.

Ga
Review №9

I have always had a good experience at Mitchell Hyundai. I have bought fourvehicles from them. It was easy and on my last purchase they truly went above and beyond to insure I had the vehicle that I wanted. I have my vehicle serviced there. I highly recommend them.

St
Review №10

Dillion and the team at Mitchell Hyundai are phenomenal. I would not go anywhere else to buy my vehicle! I purchased a new Sonata from them 2 months ago and unfortunately was in a car accident that totaled my car. I reached out to Dillion again and he immediately got me squared away in the new Tucson. It was the easiest purchase after a very unfortunate situation and I couldn’t be more thankful. Thank y’all so much for all of your help!!

Ca
Review №11

Awesome services, customer services a plus. I will recommend Carmen to anyone . she was sweet very nice

Ta
Review №12

I cant complain about anything with Mitchell Hyundai of Enterprise. I dont think I could go anywhere else. You are very blessed to have a Carmen. We have bought multiple vehicles from Carmen and she has always went above and beyond to make sure we was satisfied! Thank you Mitchell Hyundai and Thank you Carmen!!

Br
Review №13

My wife had to wait 2 hours for an oil change. So why the 5 star review you ask? They apologized for how long it took and then did not charge for the service. Normally you would just get an apology and some excuse, but they went the extra mile and we will definitely come back for future maintenance needs. Thanks.

Sh
Review №14

Jim from Service greeted me with a smile and both he and Mitch were very professional. They kept me updated while I waited for service to give me an estimate on my windshield crack repair.The waiting area was very comfortable, and every associate that walked past said Good Morning with a smile. I felt like I was at home at Mitchell Hyundai. I will definitely be going back for all of my vehicle service and needs in the future!

De
Review №15

Mitchell Hyundai was the best Hyundai dealership i dealt with while in the process of looking for my wifes 2021 Hyundai palisade. The process was easy, done mostly over the phone, which was more convenient for me. The entire process i felt that all avenues were taking to make the process easy and to accommodate me. Kyle was my dealer and he did a wonderful job to get everything completed in less than 12 hours from initial contact. They even delivered the vehicle and helped me to surprise my wife.

Ki
Review №16

All the staff were very friendly. Tommy was very helpful and worked diligently to get us in a vehicle we could afford. And we are very happy with it.

Ri
Review №17

Mitchell Hyundai is a place that one can go and have their car serviced with professionals that care about the quality of their work not just getting the job done. Their professionalism is tops.

Cl
Review №18

Awesome experience dealing with the crew from Mitchell they have been great and truly a pleasure to deal with. Thanks

Je
Review №19

Weve been bringing our vehicles here to get serviced since we bought them 5 years ago. They honor their warranty & treat us good. Theyve given us loaners when weve had to leave our vehicle overnight. They always greet us with a smile & answer any questions we have with patience. Honestly have nothing negative to say about Mitchell Hyundai in Enterprise.

am
Review №20

I have always had a good experience here. Even if I have a concern they always do their best to address it and make it right!

Su
Review №21

We have purchased many cars over the years and this was, by far, the most pleasant, stress-free experience weve ever had. Danny Lane was our salesman and he was extremely professional, considerate, and easy going. We didnt feel any pressure and we received a fair deal on a gently used car. Even after the purchase, Danny and the team went above and beyond to make sure we were (and continue to be) happy with our purchase. We would recommend this dealership and Danny to anyone interested in a new or used vehicle.

Bl
Review №22

Had. Problem with extended warranty work but due to the diligence of the Mitchell Hyundai Service department that issue was resolved. I highly recommend Mitchell Hyundai.

Je
Review №23

I get the very best service from the time I come in to picking up my vehicle.

Te
Review №24

Mitchell Hyundai had to do an investigation on my vehicle for a problem with express oil change damaging my vehicle. The service department did exactly as I instructed to baby my vehicle. They were above board and unbiased. I felt as if I was heard and respected as a woman.

T
Review №25

My car went in for oil change. Began leaking oil. The cap wasnt put on as tight as needed. They corrected it immediately and apologized as accidents do happen. Everything went smoothly and they rectified the situation. The only issue we have ever had. They are always nice and professional from sales to service!

Ru
Review №26

I had the oil changed.They were fast and courteous.

Sh
Review №27

I have always been given excellent treatment! They always know who I am! 😏I get very detailed info of what needs to be done to the car and what the process will be! They never push any service I do not need, but always make me aware of what should be taken care of soon! Wouldnt take any of my autos anywhere else! Everyone goes beyond what is expected to make the customers happy! I appreciate them ~ management, sales folks & service department!

Ma
Review №28

We have owned three Hyundais bought at this dealership and recently purchased a 2020 Palisade. This is our favorite so far and is a dream to drive and a pleasure to listen to the outstanding sound system. Stop in and ask for David Norris (most excellent salesman) and let him help you find the right vehicle for you or your loved ones.

Ga
Review №29

Old Friends... great service...good people!

De
Review №30

Thank you Mitchell Hyundai for being understanding and getting me in the car I need. The staff at Mitchell Hyundai makes you feel welcomed and comfortable! A big thanks to David Norris for working with me. Y’all are awesome.

Ma
Review №31

Michell Hyundai has an excellent service department that you can trust.

Wa
Review №32

Great first service on our new Tucson. Mitch is to be commended for curbside manner and his professionalism. Very HaPpY with quick in and out service.

Ti
Review №33

Always provides exceptional service at every appointment!

Mi
Review №34

I usually get my oil change at a cheaper place. They rotate my tires for free. You guys charged me 19.99 extra. I was surprised that you washed and vacuumed my car at no extra charge. Thank you for that as I am disabled and unable to do that myself.

Ga
Review №35

You guys are great! I needed a oil change so I opted for where I got my car. I even got a washed and cleaned car back! Since I am disabled, it really helped. Just one thing. When I take my car to a certain tire store on Fort Rucker Blvd for a oil change they dont charge me 19.99 to rotate my tires.

Br
Review №36

Thank you Hyundai of Enterprise! You guys are very sincere and understanding!! I appreciate everything that you all are doing to help me in my oil consumption test!! Very nice staff and management!! We appreciate everything!!

Br
Review №37

Mitch and Tucker in the service department are extremely helpful. Also the salesman at Mitchell Hyundai are extremely helpful.

Ba
Review №38

Danny was amazing! He worked with me to find the perfect car for the second time! Very honest and genuine. The entire staff was very nice and helpful. Could not ask for nicer people- not your “typical” car salesmen! Will definitely be back and will refer others to them in the future.

Br
Review №39

1 star to the sales department BUT the Service Department is FIVE STARs

Jo
Review №40

Very nice dealership. Always prompt and they all strive to treat us as family. They are never pushy and always just there to help in any way possible. No one has brushed me off ever no matter their level and the building and grounds is always in great condition. Even the service tech spoke to me when I had a specific request to have 40 PSI in the tires and that was reassuring because most places restrict the service techs from speaking with customers.

Zu
Review №41

Carmen is the salesperson that helped me get my first car! I was in and out no problems she took car of me! Highly recommend Carmen! The atmosphere of the dealership is pressure free!

Tr
Review №42

I had to wait way too long and then I wasnt made aware of things that needed my immediate attention on the inspection and given the option to have them fixed. I was most upset about that.

Jo
Review №43

I took my vehicle in for a repair with an appointment and the repair was completed in a very timely and efficient manner. Vehicle was returned to me with no issues.

Ju
Review №44

Mitchell Hyundai has the best and most reliable staff you can find anywhere!!!

Ab
Review №45

Dealership always there to keep customers helped and satisfied with their business

Jo
Review №46

Had a safety recall service performed.

Th
Review №47

Monica was very helpful and my service was done in a very timely manner. I appreciate the dedication of this Team💯

Am
Review №48

Danny Lane sold me exactly what I wanted...no pressure. All the sales reps were very knowledgeable on their vehicles.

Ca
Review №49

LOVE MITCHELL HYUNDAIS SERVICE DEPARTMENT! The saleslady Carmen is super hot too... :) and the rest too i guess... come get your brand new car, then your car fixed and some eye candy at the same time RAWR :)

Li
Review №50

Great customer service experience!

Am
Review №51

I had the privilege of working with Darwin Stinson on a new purchase and I have to say he was AWESOME! He answered all my concerns and truly made me feel comfortable! Thank you!Had my first service done as well.... Very fast, friendly and professional!

Ja
Review №52

My only concern was the lack of face masks not being worn by staff. As far as I could tell, no member of the staff wore a face mask. Also, there was a common coffee service available in the waiting room. I did see sanitizer/wipes at the service cashier area. Not as safe a place as it could be, given the COVID-19 pandemic.As far as the service, everything was excellent. Timely completed, courteous service personnel, fair price for the service.

Sa
Review №53

Wow!! Is the best word to describe my experience today. I took my Genesis in for service and met some of the nicest people !! They will treated me like family and they did an AWESOME JOB on my car. They even washed and vacuumed it for no added charge :):):)!! You will not be disappointed with this awesome dealership. Thanks again Mitchell Hyundai...YOU GUYS ROCK!! :):):)

Am
Review №54

Nice employees, very helpful, clean restrooms

St
Review №55

Only complaint I have is the wait time getting car washed after just a oil change. Price for oil change with vehicle inspection is really affordable. Waiting room is nice with big screen tv and free coffee and various snacks.

Je
Review №56

Always try to get me in and out even with the delays of whats going on around us.

St
Review №57

Everyone is courteous and helpful, the associates go above and beyond to help the customer.

J
Review №58

I had an appointment for an oil change but it took 3 hours. They did not start on it for the first 2 hours and the dealership was not busy.

La
Review №59

Everything was great except the wait time.

Br
Review №60

Great service department. Will do honest work and provide excellent service. No shady work here and even threw in a free car wash when I couldnt have service done that day.

Ja
Review №61

Called Mitchell Hyundai about warranty because AC was out. I already had a diagnosis from another shop. Was told my warranty would cover it. Showed up and was told that my warranty expired at 60k miles (I bought the car with 107k miles on it from mitchell hyundai so why would they sell me a warranty that is expired before the papers are even signed?) and that it would have only been eligible to cover the powertrain, nothing else. Called warranty company and they told me my warranty covers everything listed on my diagnosis and a ton of other things...not just powertrain. Do your homework or you could find yourself paying out of pocket for issues covered by your warranty.

Ry
Review №62

I took my 2017 Santa Fe to Mitchell Hyundai for a bunch of issues. There were some delays and a few bumps in getting my car fixed, but Mitch and Tukker both did everything they could to make up for it and get my vehicle taken care of.

Al
Review №63

My husband took my car to be serviced for the first time and had a great experience regardless to the wait that he stated it felt like “it took forever” lol. Understandable.

Ro
Review №64

I ALWAYS GET EXCELLENT SERVICE AT MITCHELL HYUNDAI WOULD NOT OWN ANY OTHER CAR THE HYUNDAI IS A GREAT LITTLE CAR WITH THE EXCELLENT SERVICE I GET ETHEL CAN LAST ANOTHER 90,000 MILES OR MORE SHE MAY EVEN OUT LAST ME

Ti
Review №65

Hands down best Salesman or should I say Sales Woman would have to be Mrs.Carmen. She is professional when she needs to be, down to earth and very sweet. She makes buying a car a fun experience for the whole family. Also, I only take my car here to get worked on as well. Mitch in the Service department is very nice, professional and will make sure your vehicle is taken care of in the best and fastest way possible. I have had my Sanata for 3 years now and no other dealership has worked on it. I got the best deal I could ever dream of getting and now we get the best service very time I walk in the door. From a simple oil change to a spark plug. I couldnt ask for a better bunch of people to do business with.

Ju
Review №66

This dealership will lie to you. We all had came to an agreement on where I stood with a down payment, which was like $1500. Next day the guy gets back with me to tell me Im going to need $4000-$5000 down on like a $9000 dollar car.... people here lost their marbles. They basically build your confidence up and let you drive the car before they give you the truth. Con artists, thats all they are. No exaggeration either, Im not disappointed because of disapproval. I am mad because of dishonesty and a business filling a customer with false hope. The only thing I got from here was 2-3 hard inquiries hit my credit as well as my mothers. Do yourself the favor and go right past this place.

Be
Review №67

Ive always been happy with the folks at all of the Mitchell Car dealerships! These folks are great!

Ni
Review №68

They’ve done a great job for me and the value seems to be amazing, especially at such a reasonable price point for the purchase and follow on services.

to
Review №69

Just bought a new car, for the first time with them. It was really a smooth process. I actually paid less for a new car from them overall, then my first used car I bought at Outlet Rental, that was 4 years old and 30K miles when I bought it.Everyone hear was really nice and helpful. I would recommend them to a friend.

mk
Review №70

I normally hate dealing with car dealerships but all my experiences have been Mitchell have been top notch. I have my Genesis serviced here and they are always quick to take it on short notice and they always wash it afterward. Last week my grandparents were looking to buy a car so naturally I encouraged them to give Mitchell a shot. John Seals was fantastic throughout the whole buying process and they ended up in a 17 Azera. Even days after the purchase John came to their house after the dealership closed and spent 3 hours getting the car setup to their liking and programming the garage door opener etc.. They have been so pleased with the car and with the great customer service. Thanks Mitchell and thanks John!

Na
Review №71

Friendly and helpful staff, they are always willing to work with you, and pretty fast when it comes to getting your car in and out of service.22OCT2020I came it last minute and Monica got me in and out despite me not being scheduled. She explained my options and even ran back to the mechanic several times to ask questions from me.Mitch has always been a solid guy everytime I come in. He is very helpful and courteous. He will take the time to just have a conversation with someone. He is the reason why I keep coming back.

Ma
Review №72

Went in for some routine maintenance two years ago.They still call me to this day regarding trying to buy my car from me. I dont even live in Alabama anymore. And despite repeatedly telling them to stop calling, they continue. And they use spoofing software so it appears as though someone in the same area code is calling you.Seriously, one of the bigger more annoying mistakes I ever made with my car.

Sa
Review №73

Great service by very nice people, from the entire staff, including the very nice custodian. Got a very good deal and warranty on a used Hyundai and the whole experience was very pleasant.

De
Review №74

This is a family friendly place. Always nice people . I have been with this service for 10 years.

ch
Review №75

Carmen is amazing. My family have bought many cars from her. She has made it fun while your signing your life away. We love you Carmen

Sa
Review №76

I enjoyed my most recent experience. The sales rep((Carmen) was well versed in all vehicles on hand.

Ki
Review №77

They have some very nice cars at this place and these people are really great to work with if you need a new car theyll get you one

We
Review №78

My wife spent 2 days working on a deal for a car on Friday afternoon they reached a deal and she drove it home . Curly called Saturday morning telling her to return it there was an error found by the bank. Maybe if they were not in such a hurry to sell they would had not had a problem. Broke my wife’s heart. I would not buy a wheel barrow from them.

St
Review №79

Scheduled appointment for a vehicle safety recall. Prompt service and courteous staff.

Re
Review №80

Very impressed by their head technicians, Jason and Daryl. Overall everybody seem very nice there.

Ko
Review №81

It was a good experience.

Ch
Review №82

So far a great experience with some nice people. After a lot of research I knew the Sonata was the car I wanted. Shane made it happen.

di
Review №83

Had an appointment but the person was more interested in selling the next car so didnt keep the appointment had to see someone else

Lo
Review №84

Monica in the service dept. was awesome.

Ed
Review №85

John seals is a great professional sales man. This is a person I would recommend that you deal with here.

Wi
Review №86

Good people, good service, but pricing on service is a little high.

Se
Review №87

Love that dealership Fred, Tom, Carmen and Mitch all do great work and go above and beyond to help the customer and on top of that they are great people too.

Ro
Review №88

A good place to buy a car, We found the salespeople to be very honest & straight forward about the car deal. This is the second car we bought from them. We highly recommend mr. Danny Lane to anyone thats ready to buy a car, you cant do any better than mr. Lane. We will buy again at Mitchell Hyundai when we need another car.

Na
Review №89

Justin is a great sales person helped me and my wife get a good car thank u for ur service

Da
Review №90

Great experience! David Norris was a fantastic sales rep!

Jo
Review №91

We ordered a Santa Fe limited and we really love this car. We drive 90 mins to this dealership to have it serviced. We could drive half that to have it serviced but this dealership is nothing but great. Call and ask for Carmen.

Sa
Review №92

Great service got me in a car in mins justin johnson was very nuce and patient and helped the best he can appriciate it..

Me
Review №93

Carmen is the best sales person there...go see her before you go anywhere else!

Ve
Review №94

This is the best place I have ever gotten a car from they are the best.

Cl
Review №95

The service department treats me fairly.

Ho
Review №96

Just purchased my 3rd car from Mitchell and have received outstanding customer service every time. I would absolutely recommend this dealership for new or used purchases.

ta
Review №97

Very good Service Experience

Re
Review №98

Wonderful. Facilities, people & service are superb.

La
Review №99

Routine service for my car. Mitch, the service advisor, was great!

Tu
Review №100

Sales representative was helpful, but they arent able to sell certain vehicles because they dont have the rights.

Information
32 Photos
100 Comments
4.5 Rating
  • Address:1600 E Park Ave, Enterprise, AL 36330, United States
  • Site:https://www.mitchellhyundai.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 334-650-6768
Categories
  • Car leasing service
  • Car dealer
  • Car finance and loan company
  • Hyundai dealer
  • Car manufacturer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–5pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
Similar organizations