I gave Corey a call about my Dell laptop, that got messed up with condensation..and he helped me right away, was extremely helpful in walking me thru the process that would be the best option for me..I am not technology friendly at all, but he explained everything to me and also he was willing to help me out financially with this mess I got myself into. I really appreciate the time he took out of his Sunday to help me. Thank you!!!! Life saver