Chip and his team are so helpful, knowledgeable and willing to answer all your questions. Even ones that may seem simple. They are a great resource to guide you on purchasing a new computer.
I was in Denver on a business trip and my computer blew up at the conference room table - no joke, smoke came out of it. I called Rich Crockett and he had me up and running the next morning with a new computer. Awesome responsiveness, service and solution to my immediate needs.
These guys know more about computers and how to translate computer-speak into verbiage that us outside the industry can understand. They have been doing this for many years and its obvious they love it. Very reasonable prices and willing to help those of us who dont/ cant buy a new computer every year. We went in once a few years ago and they told us our laptop would cost too much to repair, it was time for an upgrade. Then Chip told us where the cheapest place to purchase was! How do you not respect that kind of honesty and integrity??
Shady business practices. Youre better off with Geek squad
Chip and company have been wonderful to work with for years! All my computers are from Contact PC!
I have been taking my computers to ContactPC for 13 years for tune-ups and upgrades, and bought a custom built desktop from them in July 2014. I have always been satisfied with their services and products. The owner and employees are very knowledgeable in their field and very courteous. The prices for their service and repair are quite reasonable, too. I have occasionally emailed their support team with questions and have always received timely responses, and free of charge. This week, I installed Windows 10 on the custom built desktop and notified the support team of the installation. They offered to remote in free of charge to make a couple of tweaks. Also, there is not any high-pressure sales tactics which is important to me. I highly recommend ContactPC for your computer related issues. You will not regret it.
Killer, smaller company feel with large company talent. I found these guys as I needed to repair a relatively young laptop Id purchased from Costco. When it finally died, I bought a laptop on the hope that they would offer more responsive technical support. Im happy to say it has played out. They are willing to research and answer question and respond quite quickly.
These guys know what theyre doing and had helped myself and our business to a perfection. There was a couple things we had questions about and instead of brushing us off with answers they sent someone out for free to help us! Great customer service, great computers, great people! Thanks guys for all your help!
I had built my own PCs in the past, but Im glad I went with Contact - they had much better ideas and recommendations than I had researched on my own. The result is quiet, great to look at and ideally configured for my video editing and animation. Thanks Contact!
I have worked with Contact PC for both my business computer needs and for my home personal computers too.They are very responsive, easy to work with and fair. Chip has great people working for him that are easy to talk to which sometimes is a challenge when dealing with technical people. I have never had an issue or problem they were not able to solve for me.
Chip and his team at ContactPC do an amazing job. They are my IT specialists. My Mac had some major software issues that needed repaired. After correcting those issues and upgrading some hardware, my computer works better and faster than the day I bought it. I highly recommend ContactPC for all your computer needs.
The tech crew at Contact PC without fail always treats my ASUS notebook as if they owned it. I recently had Contact PC upgrade the computer to Windows 10. It was money well spent as the machine came back to me operating perfectly.They always go that extra mile to ensure that the computer will work in an optimum manner. Example: After Windows 10 was installed, Michael took the time to remove the installation files for both Windows 8.1 and Windows 10. This frees up space on the all important hard drive, and lets the machine run faster.Thats an example of how Contact PC goes very far to ensure a job well done.Was it worth the money I paid for the upgrade to Windows 10? The answer lies in that I have a machine that is trouble free with no annoying distractions because something is not quite right.For me.......the answer is yes.......money well spent at Contact PC.
My work laptop reached the end of its life, and with just a couple of days to be back online, Chip and his crew diagnosed my laptop as unable to continue. Chip offered a terrific replacement, and coached me through the added functionality that the new system provides. His staff also provided a bulk data transfer so I could maintain all my business data with no continuity lapse.I would go back to Contact PC any time, and I would recommend their services to anyone, anytime.
I got a virus and was told by the manufacturer to reset my computer to factory settings after I got rid of the virus... my computer was not the same. So I took it to Chip and his team... and overnight it was back to new... better than new... and I didnt miss a minute of work!
I was having multiple issues with my Custom built PC used for heavy photo and video editing (with some gaming on the side). I saw the great reviews and figured the 45 minute drive would be worth it. My PC was worked on by Michael and he started immediately. Turns out I had and controller issue with my motherboard. Michael dealt with everything. He deconstructed my PC and RMAd the board to MSI , rebuilt it, and tested it all weekend. He worked fast and efficiently. The final price point was very reasonable. Michael treated me like a longtime customer throughout the entire process. Stop looking for support elsewhere and bring your Personal and Business related IT issues here.
I have a company SurfacePro and needless to say, have to call ContactPC way more often than Id like to, for tech difficulties...but every time I call, they are friendly and are generally able to help me ON THE SPOT quickly and without a hassle...in rare instances, they schedule a call later and dependably call me back & quickly launch remote desktop to fix my issues and show me how to fix myself next time!! Outstanding and friendly & very knowledgeable team A+++++++++++
Great customer service and great people. They consistently go above and beyond to provide the best and most cost effective solutions. I would recommend ContactPC to any business.
Five or six years years ago I accepted Contact PCs recommendations for a custom-built tower to handle my digital imaging requirements. That machine still performs flawlessly, and I like being able to upgrade its components whenever needed to stay current with digital imaging technology. This shop gets all of my computing business.
If you are looking for the best advice and service in the Denver area, you have found it. I have been with them for 15 years now and I dont remember how many computers they have built for me. If you are looking for anything computer related go here and you wont be let down.
We got connected with ContactPC when an IT manager whom we had been doing business with decided to make a career change. His referral and their close location to our home (at that point in time) was perfect. No more 30 minute drives.Chip, Michael and the crew have been on top of of issues, updates and system maintenance. We have had to maintain several legacy-type machines due to vendors. It is never a hard push to move ahead any further than we need to and the migrations they have done for us have been generally very good.They are there to answer questions, offer options and sometimes just to say you may want to wait a few months before you make this move while they shake out the bugs.Anyone we have referred to ContactPC has said thank you.
Fast, efficient, and peasant to work with.
We are a small dental practice that starting using Contact PC after having several problems/concerns over the computer servicing company we were using. We have been very happy with the quality of care and how well our system now runs after using Contact PC. They pretty much had to overhaul our entire system. We have seen a huge difference in performance of our cpus compared to our last company. They are great.
Im a technological dummy - I dont know a virus from a Trojan horse from spyware, and cookies are something yummy to eat, arent they? For me, dealing with computer repairs is usually akin to taking my car to the shop - Im not knowledgeable, often feel condescended, and usually end up feeling like I got ripped off even though Im not really sure what the mechanic did. Not so with the Contact PC guys...Ive had more than my fair share of interaction with the guys at Contact PC and Ive never once been disappointed! They know what theyre doing - weve never had a problem with any of their work. They dont waste time - our computers are always fixed fast, which is important to a business that relies on computers for almost every aspect of our operations. They offer personalized service - they took the time and initiative to get to know our business so that they are giving us exactly what we need, and nothing less. Theyre thorough, do quality work, and take the trouble to ensure that a job is done correctly.Almost as important as their excellent work is their way of being. They are patient, kind, honest, and just plain nice. They somehow manage to bring the technospeak down to a level I can understand without making me feel like an idiot, and they take the time to make sure that I really understand what theyre explaining without being condescending. In every encounter with the Contact PC guys, I come away feeling confident that our businesss technical operations are in the best possible hands, and I always learn something too.
Got quite a few pictures off of my fried external hard drive. More reasonably priced than others in the area for the same service. They were honest in their capabilities with such a touchy subject of potentially losing all of my pictures.
I would NOT know what to do without my ContactPCers!! you can do amazing things when you have a team of professionals like them. Could not run a business without you guys!! thanks for CARING and always taking care of us at Kelly Weaver Photography! :)
ContactPC is such a great group to work with. 2017 was our most productive, efficient, innovative year to date in the IT department. ContactPC played an exceptional role in enabling us to completely upgrade our business practices to be a better agency and serve our clients more professionally. James is a blast to work with, and has covered our back in every instance. More than that, he has taught us some best practices along the way so we can become a better, self-sustaining group.
Contact PC is the very best! They are always prompt with return phone calls, answers to problems, and quotes for work to be done. I have used them for 3 years now and they always meet or exceed my expectations. HIGHLY recommend them.
Contact PC is my go to company. Knowledgeable and experience beyond my expectations and extremely efficient. My problems are always solved and my questions always answered. It is important to me that they can work remotely on my computer issues. I would never think of going anywhere else - Contact PC is IT.
The best IT shop and computer shop in Denver by far! Just had James build me a new computer. I was doing business with them in Highlands Ranch before 1997. I followed them to new location in Highlands Ranch over by Sams Club and then to their present location. There are no better IT professionals and computer hardware builders/providers/suppliers anywhere in the Denver area.
A great group of IT pros that know their technical way into fixing those pesky computer issues, explaining the problem in easy to understand everyday language and a remedy in the most cost effective way. 2 thumbs up!
I have been a customer of ContactPC for many years. They are my go-to guys when I need a new computer, or to have one serviced. Their knowledge is top-notch, and their personal service is the best!
They do a good job
Everyone at ContactPC is professional and friendly. Each time Ive brought them an issue theyve addressed it quickly, and at a fair price. Its a bit of a drive across town now, but Contact PC is the only place I will go to fix computer problems.
Very knowledgeable and very friendly, thanks willy
17 yrs ago I spotted ContactPcs add in the local newspaper- I needed help ! After all these years - new computers - repairs - setups - andupgrades --they have done great by me. U can find cheaper but Idont think better !!My friend had a ( virus ? ) --found an IT man who would work onthe side $35/ hour --6 hours and still doesnt work rite - andthat was on a new Dell special.My $100 tablet - special - was a poor choice - I didnt ask CPbefore i bought. ( will it do what I want ? )
I brought in my PC because it was crashing while I was running games on it. I could have worked on it myself but I figured I would pay an expert to figure it out for me.They charged me $225 and said that one of my harddrives was compressed so they reformatted it, which required me to rebuild the programs on the computer. That took about 7 hours. I started up a game, and then boom. It died within 10 minutes. I went back to ContactPC with my computer that didnt actually work, and they told me to investigate myself and they would help me out. So I set to figuring out what went wrong with my computer on my own. I sent ContactPC emails but they never bother responded. I eventually found out that it was my video card, one of the first things I wouldve tested if it had been me.I went back to ContactPC to see if theyd be willing to help make this right. They turned me down flat. Going to ContactPC wasted a big chunk of my time and money and left me with nothing.
Loved my guys at ContactPC! They were there for me in a pinch and had me up and running in record time! Wouldnt go anywhere else!! Too bad the Microsoft store werent as good as they are!
I had a 9 year old Apple iMac desktop and I was looking to upgrade to a new machine. A friend recommend I get a custom build machine rather than the newest iMac. I got a quote from an internet place on a custom build Windows 10 machine, but then I checked out ContactPC and their prices were very competitive, plus they made hardware recommendations I hadnt considered. I am very happy with the end result (a new Windows 10 machine) that has more storage, a faster processor, and more memory than the new iMac I was considering and about $2000 less! Contact PC was great in helping me transition from my Apple iMac machine to my new Windows machine too (copying over my data and email).
Chip and the crew have been there for us anytime weve needed them. Whether its new equipment or questions about what we have Contact has given us what we need in a timely manner and at a fair price.
I thought my old laptop was done in and panicked when I was told my accounts were probably being hacked and maybe emptied. Here’s what happened:When my computer began running very slowly and I couldn’t access gmail any longer, I contacted what I thought was Google Help by phone. I allowed the representative to access my computer remotely to “assess the extent of the problems”. He told me that dozens of foreign sites were using my computer and could access my bank accounts and other information—and probably already had. He even showed me on my screen a long list of those sites’ IP addresses. He said he could “fix it” for $369 to start (could go up from there) and keep my information safe in the future (by selling me software). Something didn’t seem quite right, but I was frightened. Before proceeding, I spoke with my daughter who recommended Contact PC. Her company, and she personally, had a long history of working with Contact PC and trusted no one else. I took my laptop to them.As it turned out, the “Google representative” was a fake, had given me erroneous information, and apparently disabled the safety/protection features on my computer. The folks at Contact PC cleaned it all up for me. They installed protective software (at no extra charge) and got my laptop running faster and more efficiently than it had in years.I always viewed computer people like the stereotypical used car salesmen—condescending, speaking computer-ese that no one else can understand, trying to sell you everything but the kitchen sink. But they were empathetic and explained everything in terms I could understand. They could have told me I needed/sold me a new computer, and I wouldn’t have known the difference. But they were honest, and let me know my laptop was still in good shape. They saved me hundreds of dollars and gave me peace of mind.Anne R.
Great service. Timely and knowledgeable.
So happy to have found Contact PC. Its so hard to find some one to fix your computer but now I am set for life.
Over the years, I have used the services of the likes of MicroCenter, Best Buy and Circuit city. MicroCenter being the best of this bunch (not by much!). The repairs were generally expensive relative to the service being performed, suspect and, short lived with the exception of MicroCenter.Eventually these repairs gave way. Having just moved into a new community, I took a chance using ContactPC, Chip & co......His staff advised that my 1980s DELL (top of line 8200) had seen better days and was at the end of its over lived usefulness. He was correct, the unit died in the upcoming weeks, lack of parts and old technology weighed much to heavily to have it fixed. He offered me a M.o.t.r. Asus model at a good price, moved all my files from 3 HDs, installed my software and I was off and running again. That was 3 years ago and with minor maintenance... it continues to satisfy. These are truly upstanding folks... quality products, competitive prices and always available to offer free help. GOOD JOB Chip!
Mike is the Arena Master of computers! He flashed my bios over the phone!! Great people at ContactPC
I have dealt with Chip and Contact PC for at least 15 years. They are always VERY helpful with every problem large or small - and every thing is completed in a timely matter.
Thes guys are friendly, professional and always get it right. Ive taken numerous computers to them over the years with problems ranging from viruses to crashes to simple clean ups and they always get me going in a day or two. Contact PC is the only place I will go to fix computer problems.
I ordered a computer for my office as mine was old and slow and ContactPC got me just what I wanted and on my timetable alsoThank You Chip and James
On time service as promised. Very knowledgeable technician, fixed the problem the first time and was very patient in explaining the solution.
Great, prompt service