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Encinitas Ford
1424 Encinitas Blvd, Encinitas, CA 92024, United States
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El
Review №1

Wonderful experience at Ford Encinitas. I really appreciate Eric, Kevin & Doug in helping me lease my first car. They were very easy going and worked with me to land where I needed to while securing an awesome Bronco! I look forward to continuing to give them my business.

Na
Review №2

Friendly. Easy to deal with. Finance department is great. Team seems to go above and beyond. Would buy from Larry Ramos anytime.

DO
Review №3

My soon to be 21 year old F150 4x4. Purchased at Encinitas Ford !

Fi
Review №4

I had my Ford Transit Connect service due to power steering went out. Service Mgr. Sandy was very professional and down to earth. She kept me updated about my van till it was ready to go...pretty awesome!

Ke
Review №5

Took vehicle in to Encinitas Ford for a simple repair, the repair was estimated to take 3 days...It took 3 times longer then I was told it would...They rushed the job(I know for certain that they did not even start the work until the day before I was told to pick it back up...They did not provide a inspection on the truck as I was told they would.... Also it seems they forgot to reconnect some connections as vehicle amenities have ceased to work... if it was something not used frequently, I would have never found out. Lets hope they fix this, but knowing how the world works they will just say It wasnt me

Ra
Review №6

I had the best experience buying my ford edge sport thanks to Allen great job. He always answers my questions and takes care of business. Thank you. 😀

Ja
Review №7

Very nice test drive and staff, low key and polite

J.
Review №8

I purchased a CMax Energi in 2017 from this dealer and it has been my best car buying experience ever.

Mi
Review №9

The Technicians got to be religiousCause they performed a miracleOn Big RedThank You

Re
Review №10

At Encinitas Ford, I always experience surprisingly rare service!As a result, I will continue to buy cars from Ford and specifically this dealership because of the management and the service crew. This week Steven and Rigo (both skillful, professional, helpful, kind)went above and beyond the extra mile to make things work for me during a service visit. They are not focused on the buck, but truly want things to work for their customers.

Fl
Review №11

Friendly staff and a good price on the car I wanted. After many calls and emails, I was ready to purchase but they did not return my calls or emails (even though they sent me emails before to confirm the purchase). After 5 days I finally spoke with the Sales Manager by phone. They told me that they did not like doing out of state sales (Im in NM). Thats their business and they have the right to make that decision. NOT contacting me with that information was very unprofessional and rude.

Lu
Review №12

“Encinitas Ford” is one of the best car dealerships I have ever been too. The service is great and I had an overall amazing experience. Ask for Austin Webb he helped me purchase my car and was great doing it.

Aa
Review №13

Easily the best car buying experience I’ve ever had. Andy and Lindsay are radical 🤙🤙

Aa
Review №14

Duke in Service is always great. Easy experience.

Al
Review №15

John Sikes is an amazing service advisor!! He set up my loaner car before I arrived to drop off my car for service and I was in and out within 15 minutes. This is the best service I have ever received at a Ford Dealership. I will be recommending Encinitas Ford to anyone who asks. Thank you!

Da
Review №16

I highly recommend Encinitas Ford for your vehicle shopping or vehicle service needs. All of the staff are very professional and go out of their way to accommodate you. Sandy at the service department is awesome and always very accommodating.

Bo
Review №17

Start to finish, this crew is top notch! Michelle was prompt and cheerful.Shane was fantastic. Authentic, attentive, accommodating, and even offered to keep an eye on my 3.5 year-old so I could run to the car to get my diaper bag for my 1.5 year-old while my husband was signing papers. Kevin got our paperwork done in no time, was amazingly organized all while said 3.5 and 1.5 yos were causing havoc, and even sang along to Were going on a bear hunt. All the way around, the Encinitas Ford team got us in and out quick and with a beautiful car at a price we could afford. Thank you all!

Na
Review №18

Andy in sales, Lindsay in financing, and John in service far surpassed all expectations that I had from previous buying experiences. They are professional, efficient, and give it to you straight. Ive been buying Fords for a long time and this was by far the best dealership Ive come across, highly recommended.

Ma
Review №19

If your going to buy a ford, there is no other place to go. Hands down the most straight forward experience I have ever had at any dealership, anytime... Ever... Allen kessler made my experience seemless, even after the sale. I look forward to doing business with him in the future!

Pr
Review №20

Encinitas Ford is the best car dealership in San Diego, for much! Ask for Frank Seculic, He help me experienced the best car purchasing ever!I highly recommend ENCINITAS FORD.

Mi
Review №21

They went the extra mile for me! Thanks Kevin S. and Andy H.! No pressure sales, no annoying haggling. They even worked with me to make sure I got the end-of-the-month rebates from Ford.. this was after finding the right car for me from another dealer and getting it transported over. I got the car I wanted at the price I wanted, very happy!

Ke
Review №22

Duke is very helpful and clued me in to things that saved me a lot of money.

Ro
Review №23

Duke is my service advisor he always keep my car running good love this guy and it make me feel good every time I visit..

Ri
Review №24

Bought my 2018 GT here. I had a good experience, sales staff was friendly and I got a great deal. Ive been bringing it back here for regular maintenance and always had a great experience. Theyve been spot on for the timing of work complete and communicate great. Thumbs up great dealership.

Jo
Review №25

Good sales experience but realized after purchase how much of a mistake it was to actually purchase through Encinitas Ford.

An
Review №26

Right is the best!!! Love the service you get there!!

La
Review №27

Encinitas Ford is a family owned dealership that is always professional, clean, and customer service oriented. I would buy a vehicle here with no reservations! Superior dealership.

Ro
Review №28

The best service department. They have always been fair and honest about the work my car has needed and not needed. They even let you know when a service will be required at a future date. Thanks to them 10 years and 220,000 miles later my focus is still running strong.

Ju
Review №29

This place is great and full of very helpfull people. I went in with I trade in that I still owed and they were able to get me into the car I have always wanted. I tried many other places before this and wasnt able to get approved but they managed too. I will be forever greatefull to Daniel Kekuva and his team for getting into a Mustang. The car I always dreamed of having now a reality. Thank you Encinitas Ford!

Mi
Review №30

Ive been purchasing and leasing new Fords from Encinitas Ford for 30 years and Im always happy with the way Im treated there. They make buying a new car easy...and Duke takes the pain out of getting vehicles serviced. 5 stars all the way around!

Wi
Review №31

I and my son purchased Fords last weekend from Encinitas Ford. Nate was the salesperson. He was professional, friendly and very knowledgeable about the autos we purchased. I highly recommend Encinitas Ford. Be sure to contact Nate!

Ga
Review №32

Parts Dept always helpful.

Al
Review №33

Big dealership and new ford brunco.

Jo
Review №34

Sandy was our service advisor and everything was 5 Star A+A+A+. Could not imagine being Happier from A to Z!!!

TR
Review №35

I didn’t got my new car from ford but I love the professional customer service I got from all the stuffThey all know a lot information about the carsThey super helpfulFriendly and kindNone pushy and give you space to Consult with your love oneAfter we toke our test drive we left the next day I got a phone call from one lady who is a manager asking about my experience and how they can make the deal happen...( ONLY FORD DEALERS DO THAT..)And I got email from my salesman with an offerVery nice professional teamThanks for your help

St
Review №36

I still have buyers remorse from 2 1/2 years ago buying a new Mustang convertible from this dealership. Never will I buy from them again nor refer them. I’m still upside down on the value. My bad on the negotiating but they were typical “old school”, let me get my manager type swindlers!

Ja
Review №37

I had a great experience at Encinitas Ford. Its a family owned dealer, and you feel it. I was never brushed off. From Judy and Duke in service to Lindsey in finance everyone is helpful and real. I would reccomend Encinitas Ford to anyone!

Ni
Review №38

I just want to give a big thanks to Rick Padilla and Glen Friedman. They were awesome to deal with and stand up guys. Hard thing to find in the car dealership world but they know how to provide a great customer experience and make the deal work! I’ll definitely be coming back in the future and love my new truck!!!

La
Review №39

We went to Encinitas Ford to purchase a specific vehicle, and what we wanted was a little complicated. The general manager, Scott Cook, took it upon himself to make sure that the entire transaction went smoothly, which is not something I could foresee happening at any other dealership. The very fact that Mr. Cook even spoke to me was great, and handling the deal personally, is customer service beyond all expectations. Scott was extremely professional, patient, and maintained a positive attitude throughout. It was like talking with a friend, always feeling assured that it would work out. In addition to Scott, we want to thank Daniel Kekuva, Mary Ann, and the team for superior customer service in helping us buy our new car!

O
Review №40

Good buying experience . Seller was very knowledgeable about the car and I purchased it . Several months later got pulled over for not having the right sticker year on my car. The registration expired 2018, Ford should of placed a 2018 sticker on my plate , since it was only a transfer of the plate . Overall buying experience was good . Continuous making a customer happy by making sure all of their requirements are met on their end . Fail . First ticket I got in my 8 years of driving . THANKS FORD .

Vi
Review №41

Quick check in for service and a complimentary shuttle ride back home with Jesus, who remembers exactly where I live !!

Ke
Review №42

I bought a pre owned truck here last Friday. Everyone was very nice and the purchase process was very easy. I worked with two sales people, Austin and Andy. Both were great! I know, car sales people great??? Can this be? Yes. Very helpful. No pressure. No rush with my decision. Oh, love my new truck.

Ju
Review №43

Everyone was so kind and attentive to our family. We thank you for everything! We always dread going to a dealership but this place has changed our opinion!

Mi
Review №44

Great sales staff, non pressure attitude. Showed up and told staff what we wanted and we were in and out in a few hours. Will be back for future purchases.

du
Review №45

Great experience, excellent pricing.

AL
Review №46

These guys have the BEST customer service I have ever seen... anywhere. They helped me get into a used car and it was in pristine condition, a week later theyre getting my mom in a new car too! I live almost 2 hours away but would recommend them in a heart beat over the closer dealerships! Thank you Allen for helping us out with getting cars and being a super nice dude!

Jo
Review №47

Thank you for your outstanding service! Flawless and pleasant to boot...

Dr
Review №48

Excellent dealership with perfect service! Andy was extremely helpful and assisted us perfectly. Everyone else in the team equally helpful and nice. Got our Ford Explorer and are really happy with it.

An
Review №49

Great experience. Love our new Ford flex. Our salesman Austin Webb was great. He was very helpful and knowledgeable.

Er
Review №50

Great flavor

Ma
Review №51

Encinitas Ford and Mark Wheeler are champions for the community. Mark takes great pride in offering a well trained team for his customers as well as creating a great place to work. Marks focus has helped many families achieve the level of vehicle they choose to enjoy. Keep it up Mark.

Al
Review №52

The best service! The best prices! Very Easy!We have purchased vehicles from several different companies in North County and would recommend Encinitas Ford over ANY company up here. They are personable, they take the time to do everything right and make sure you understand the process. If you are looking for a car, THIS IS THE PLACE TO GO!

Ro
Review №53

We had an exceptional experience at Encinitas Ford. Our salesperson Steve was thoughtful, courteous, and made the whole process an enjoyable experience. Next time we are looking for a new car, we will definitely come here first.

EZ
Review №54

Unfortunately, I was involved in an auto collision in front of the used car lot today in full view of the dealerships security camera system. My comments go out to the short bossman who stood in the private office with his arms crossed refusing to extend a hand, introduce himself, or even consider having a conversation with me or allow me to see the video footage of the collision I was involved in. After admitting he had the footage and acting like a big man in front of his employees, he sarcastically said he might let me see it if he checked with legal folks but that he had already spent 30 minutes showing it to the authorities (and acted like it was a big inconvenience), and then his final comment eh, well probably delete it in a couple days anyway. What a little tool to talk down to us peons with such disgust and lack of empathy. I feel sorry for the people who work for him.I, too, have cameras set up at my business and Id be happy to share the footage with someone who might have a reason to see it. In fact, Ive actually done so on many occasions to help my fellow humans out. Also, unfortunately, I have purchased quite a few vehicles from this dealership (bossman probably doesnt give a hoot) but after now knowing the type of characters that the owners hire to run and represent their dealership, Ill certainly take my business elsewhere. No need to apologize to me. Instead apologize to the owners who should be embarrassed and the employees who have to work for this guy who obviously lacks self-esteem and basic interpersonal skills and to those who have to put up with his style on a regular basis. Im sure theyre giving this post a thumbs up.Lessons: 1) People forgive but dont forget. 2) A business is part of the community-act like it. 3) How you treat strangers in their time of need is a direct reflection of ones internal compass and their true character. 4) Employees will emulate their manager or leaders behavior.

Pe
Review №55

Great Sales Experience. There were no sleazy tricks, just a straightforward and fair deal. They really went to bat for me and I think they now have a customer for life.

Mi
Review №56

Duke and the service team at Encinitas Ford are great. I have both of my Fords serviced there and they always provide professional and personalized service!

Fl
Review №57

Ive had a lot of problems in the past with my car, Sandy (Service Advisor) really tried to get me taken care of, and on the personal side, she provided amazing customer service. I reciently spoke with the service manager Steve, we now have things moving toward a real solution

Ga
Review №58

I bought my car here about two years ago and I had an amazing sales experience. I felt like the entire staff went to bat for me to get the best deal possible. I highly recommend using this dealership. I also do all of my service here & I have always had a good customer service relationship in the service department as well.

Wi
Review №59

Always a smile with sevice...Rico is great to deal with and has.been for years...

hu
Review №60

Good customer service, Family owned, and would recommend

Am
Review №61

Greatest customer service and deals. from the sales people to the finance people this place is top notch. So patient and genuinely concerned with getting you in to a car and payment that you are comfortable with. No haggling, straight forward and ready to make you happy and leave in a new car.

Vi
Review №62

5 stars for Dan for really trying to get a deal for us. -5 for the GM. Wasted everyone’s time. Sorry Dan.

Ju
Review №63

Awesome experience. Wonderful people to work with. Friendly, accommodating, and best car buying experience ever. Ask for David who is not only knowledgeable but makes the process fun. Douglas who handled the finance portion was great. He was super walking you thru all the business end and a fun guy. Ask for David hell make it happen for you.

Ar
Review №64

Awesome people would definitely buy from here again

Ma
Review №65

Had a car Issue, Steve Burke reached out to me quickly and helped with my concern. Thank you for the great customer service. Was an upset Ford customer for awhile. Thanks to Steve, I am once again a happy Ford customer

La
Review №66

Great deal, friendly sales staff. Jack and Kevin got me into a pretty Honda CRV and I wasn’t late for dinner!

Br
Review №67

Sandy in service is a great resource for all Ford owners! Shes very conscientious and helpful.Others that go the extra mile for customers; Scott in management, Doug in finance and Rick in sales. We all have a lot of choices for Ford sales and service. Encinitas Ford earned my loyalty and thats not an easy thing to do with me or my family.Dr. Brian Alman

Ni
Review №68

Bought my car with Andy and he made the transition from my first car to my new (used) car super easy. I didn’t get pressured to buy before I was ready and Andy made sure to answer all my questions and even did a cost comparison for me with another used car I was condsidering. He also helped settle my service bill on my old car before I left. Doug in finance has also been fantastic helping me with the payment schedule and making sure I’m all set up with the best rates they can get. I would recommend Encinitas Ford even if you aren’t looking for a Ford brand vehicle if looking on their used lot. My family has been going here for 20+ years and now I know why with my own purchase.

Al
Review №69

Love this place! Purchased two cars here almost 9 years apart and had nothing but positive experiences. Six months after my last purchase, still satisfied. Even got an approval for my sister. Well definitely be back to buy here again. Kevin in finance is awesome and Andy provided amazing service. I recommend this place for an honest car shopping experience.

Fr
Review №70

I cannot say enough good things about this place. They are always friendly. I bought my wifes escape from here two years ago and it was a nice experience. I just bought a Ford fusion hybrid engeri from another deal up north because I need one right away and I was up there. I charge it here and they are always friendly and never mind that I am here for a few hours charging. They even told me about the charging cable that is under my trunk which I did not know about. They are always willing to help you when you need it. Mark Wheeler runs this place and he is for one of the best staff around.

Ea
Review №71

Best experience I have ever had in buying a car. From time I walked onto the lot to currently dealing with their service dept., it has been GREAT! Very professional, courteous, and honest. They treat you like you bought a Mercedes, BMW, or high end luxury car.

Ri
Review №72

I have purchased 3 vehicles (2010 Mustang New, 2013 Explorer New, 2012 Focus Used) from Encinitas Ford. The most recent purchase was the Used 2012 Focus. I worked with Oscar Morales, who previously helped my mother in-law purchase her first new vehicle (2012 Focus). I returned to Encinitas Ford because I feel like I have developed a personal relationship with the team members. They answer my questions and respond honestly as to what they can and cannot do. Oscar is particularly responsive. He listens to your concerns and tries to be sure to alleviate those concerns and find the vehicle that fits your needs. He is relentless in pursuing answers to your questions to be sure you are aware of your options and carefully consider your needs. He is knowledgeable of the features and availability across model years and trim levels. Oscar is also relentless in pulling out any vehicle that meets your needs. He is a master of multi-tasking. Duke Weiss in the service department takes the time to explain any issues with your vehicle and takes the time to be sure you are comfortable with any work to be performed. Rigo (service) has been helpful in making sure my accessories are ordered and installed to my liking. I have dealt with Doug and Kevin in the finance department and they were both very professional and found me great rates for my credit score (matching my credit union or better). You can probably tell why I keep coming back to Encinitas Ford. It really is my hometown dealership!

Je
Review №73

We have purchased our last 5 cars from Encinitas Ford. We have always had a great experience, however our last experience was exceptional. My husband worked with Sales Guy Dave Bechtel to surprise me with a 2013 Edge! Dave had everything ready and waiting when we arrived, explained in great detail all the ins and outs of Ford Sync on our test drive and the many features the Edge has to offer. He was beyond helpful and made sure we were going to be happy with the car before we signed on the dotted line without pressuring us! Lindsay in Finance did a great job of explaining all the paperwork and had us out the door quickly! We definitely recommend Encinitas Ford!!!

Ro
Review №74

Ive traded in two vehicles at Encinitas Ford. Both times i dealt with Oscar Morales. Oscar was extremely professional and a straight shooter. I highly recommend Encinitas Ford and Oscar Morales the next time you are in need of a new or used car.

Li
Review №75

I bought a 2016 Ford Focus SE Hatchback from Encinitas Ford. I was very particular in the car I wanted. It had to be manual, with the luxury package and a moon roof. There was only one in the whole state of California, Nevada, and Arizona. Not only was I able to negotiate an amazing deal on the car with 0% interest, the car was brought 250 miles down from somewhere up north at no extra cost. Amazing service and I am very very happy.

Th
Review №76

We are a family of four and one of our cars was on its last leg. We had knots in our stomach because getting a new car could become very costly and the whole process is a pain. But not at Encinitas Ford, they made everything very easy and quick. Well first my husband and I dont have the best of credit so thats always hard. As soon as we walked in everyone treated us like family. When you go to Encinitas Ford ask for Oscar. Hes not regular car salesman, he doesnt play any games and he truly cares about your needs and wants. We told him what we needed and what we can afford. In a short amount of time we got approved with the help with Eric in financing. Oscar and Eric made buying a car a pleasant experience. All I can say is go to Encinitas Ford and ASK FOR OSCAR!!! He will do everything in his power to get you what you want without any PLAYING GAMES!! Once again thanks Oscar and Eric for helping us getting those knots out of our stomachs and making it a pleasurable experience.Your Loyal Customer,The Stadnyk Family

Ma
Review №77

See Richard if you want a vehicle from these guys.I have owned 3 motorcycles and 3 different vehicles before I decided to get a truck. Richard has by far been the best salesman I have dealt with.I admit. The original experience was a tad difficult with them but only because from out of the blue a different salesman (Dooley or whatever his name was) decided to butt in.Richard however, he was fun to deal with, easy to talk to. Down to earth type of dude. My lady and I are more than satisfied with the service that HE provided with getting the F150 that we wanted. From the experience we had, we would recommend him anytime.Moral of the story is, if you come here then see the man with the plan lol. RICHIE RICHY RICHARD (not Dooley).

Au
Review №78

I would rate Encinitas Ford 10 stars if I could. My recent experience with them was above and beyond what I could have hoped for. I recommend making an appointment if possible instead of trying to just drop off your vehicle for service. Things I loved: their customer interaction, text notifications, quicky turnaround (again, I had an appointment), great service, knowledgeable staff, and they will price match tires if you can find them at another brick and mortar. The courtesy shuttle is hit or miss, but if you go in knowing that then its not that bad. Loved my experience here! Cant wait to bring my car back. Thank you, Sandy and team!

Me
Review №79

Although I have not ended up purchasing a vehicle just yet I must say that the employees at Encinitas Ford are very pleasant. I particularly enjoyed my experience with Maryann Thompson she was so sweet and helpful from the very beginning. I will be back in when I am more financially ready to purchase.

Mi
Review №80

I have purchased 5 Ford vehicles (GT500-for me, 2x Escape- for wife, Fiesta- for daughter, Focus- for son) from Oscar Morales. He has always listened to my needs and then worked with me and my family to get us exactly the cars that we wanted. His service is professional and fast. He takes the necessary time to meet our needs and answer all questions. Any Fords that I buy will be purchased from Oscar. I highly recommend that you give him your business.

Al
Review №81

We got a recall from Ford for our airbags, even though we never had a light come on or any issues we decided to get the recall fixed as some people around the US were getting injured. We called Encinitas Ford and a few others, but they were very polite and helpful over the phone so we decided to go to them. Wish we hadnt. They had the truck for all of a few hours and called to let us know if was done. We go to leave and now our airbag light is on (mind you when that light is on your airbags are not active, and this light has never been on in the 1.5 years we have had the truck). The guy had already walked away and I had my husband go and bring him back. He got oh, that was on when it was brought in so we proceed to tell him no it wasnt. Its funny the light was never on then you do the recall on that specific thing and now there is a light. The guy could tell I was steaming mad but I just cannot take liars (Im also pregnant at the time and riding in a truck with no airbags is dangerous). He said we could PAY to have them look into it. I laughed and left, I had my usual body shop look into it (which they did for free, even though they werent at fault). As it turns out some wires werent properly connected. Just awesome! I will never go back here, I will never recommend it. Quite a bit more was said and done but I dont want to type a longer novel than this! Needless to say, stay safe and go somewhere else!!!

Ma
Review №82

My husband and I are from Arizona and were vacationing in California. The day before we were scheduled to go back home, I inadvertently cut a turn too close and rode over the curb of the island dividing traffic. We were very concerned that I had caused major damage to the underside and there seemed to be an inordinate amount of water dripping from underneath the car. I called the closest Ford dealership and spoke to someone in service. They said they were completely booked and wouldnt be able to help us. We were uneasy about driving through the desert and getting stranded if there was damage, so he said if we wanted, we could come and talk to the Director of Service, Don Taylor, to see if he could do something. All I can say is that Don is an absolute prince!. He could see we were concerned about the safety issue and said he would take care of it. My car was immediately put on a lift and he as well as 2 other mechanics looked everything over very carefully to make sure there was no damage. The underside was scuffed, and the dripping water was simply water condensation from the air conditioner. Don spent about 15-20 minutes looking everything over and even checked the tires to make sure we would have a safe trip home. When they were done checking my car, I asked Don how much we owed him and he said absolutely nothing - that we should just have a good trip back with no worries. What a nice man! I was so impressed that as busy as they were, he made time for us to have peace of mind before we headed back to Arizona. If I lived in Encinitas, I would definitely take my car there for service.

Ji
Review №83

I took my truck here twice for service. The first time I got it detailed as well and was completely dismayed to find they had chipped some paint off the hood and the bed was stained with wax. The second time it was in to have two recalls fixed. I got it back and the rear window was broken, sitting crooked in it’s frame so it wouldn’t close all the way! And both times not one of the staff seemed to care, but more seemed annoyed that I brought it back right away to be fixed. I will never be returning to this dealership and would rate it zero stars if I could.

Wi
Review №84

Had to have a recall service done. The passenger airbag needed to be replaced due to the big airbag scandal from several years ago that affected several carmakers. The process was simple and fast, dropped the car off at 7 am and it was done by 10am. The only negative is that it took several years before there was enough replacement parts...

ho
Review №85

This dealership was great; very helpful, knowledgeable and kind personnel. I worked with Dave B. and Lindsey they went over and beyond to help me. I highly recommend them and this dealership.

Ea
Review №86

I recommend them highly, like a family business, went there Sunday and bought a C-Max hybrid, cranberry red. I got very good service and a fair deal it was fast and I am satisfied. I have driven it a few days and it is very impressive, hybrid is great. Also they teach you about the new technology and green leaves love the road assistance for years, it came with the package.

Br
Review №87

My car purchase experience here was much different than any other dealer Ive been to. Salesperson who worked with me was low pressure and conversational. They didnt have the model I wanted but traded for it same day and finance went over and above to get me the best rates they could. Talked to the GM who confirmed the feeling I was having. That they try to act as friends who help you out purchasing the car you want. There was not the whole what do we need to do to make a deal phrase ever spoken(my least favorite sales pressure style, wheel and deal).

St
Review №88

Showed up on time for an oil change appointment and there were no other customers in the service drive. I waited for 10-15 minutes while the 3 or 4 service advisors in the drive seemed to just hide in their cubbies. I have a feeling no one wanted to help me because it was just an oil change appointment. I poked my head in one of the offices and got brushed off by a lady saying one of the other 3 guys would help me but no one ever did so I left. I will not purchase or get my vehicles serviced there anymore. Very bad service and experience :(

Jo
Review №89

I went to test drive a car and talk financing. While I was in doing paper work, I gave my keys (to my car that was to be a trade in) to the sales guy who said the manager was going to verify car features with the paper work. We could not come to an agreement on financing, so I decided to revisit my finances and try again later. I come out to find my car parked in a different spot, the seat in the wrong position and 15 miles less on my odometer. I asked specifically what they wanted my keys for and they neglected to mention they were going to test drive it. They lied and/or omitted items. I am not allowed to test drive a car without them copying my drivers license, but Im supposed to unknowingly let some random employee drive my car? They should have specified that if they were going to do that. I would not recommend that dealership at all. I also specified I wanted 60 month loan and they came back with a higher rate and longer term to meet my payment amount. Who wants a higher rate and 6.5 years of payments????

Re
Review №90

This place is awesome! Our electric car didn’t have enough juice and we asked if we could use theirs. They let us in! Let me be clear. I drove up in my Toyota gas car asking if my friend driving a Chevy electric car could charge there. They gave no flak whatsoever, but were super kind about it.Thank you for saving us that night!!

Jo
Review №91

Bought a new fusion energi on mlk day. Andy and Jeff were great and trustworthy. And it was pretty quick!

Th
Review №92

I went looking for a vehicle and saw online they had what I was looking for. I scheduled an appointment, came in, and wasnt forced into any decision. They worked with me and helped get me what I wanted.

je
Review №93

This dealership likes to play nothing but games. Transfer you all over the dealership. They give you prices they wont hold to. Games are no fun when trying to buy a vehicle.

Da
Review №94

Excellent family-owned dealership. I genuinely felt like I was talking to friends about buying a car, rather than being “sold” a car.Kevin Sale reached out to me after I posted an inquiry, and while other dealerships did the same, he seemed to make it more like he was nurturing my interest and showed me plenty of options prior to even arriving. Even over the phone, he was welcoming, outgoing, and allowed to arrive whenever it suited me. He made it truly a no-pressure experience. Truly the definition of a fun, professional who enjoys his job, making people happy.Doug in the finance department was very thorough and transparent in his business practice. He offered great advice and excellent help the entire way through, checking in with me in the days to follow.As a CSR, a Sales Rep, and a business manager simultaneously for over 20 years- the experience was a breath of fresh air. I travelled past 3 other Ford dealerships and 35 mins away to purchase my vehicle here. I have to say that if you do the same, you will not regret it.

Ma
Review №95

Encinitas Ford is The Best Dealership for Friendly Professional Sales and Service! Im driving my 2nd Ford vehicle and extremely happy!!!!

Ma
Review №96

Oscar helped me out of a leased Ranger into a brand new purchase! He walked me through the entire deal, was professional, knowledgable and friendly!He knows how to sell without being pushy!Still driving my Ranger, feel its just broken in at 100,000 miles.Great service.

Al
Review №97

I recently purchased a 2010 f150 from Encinitas Ford. I guess I shouldnt be surprised by the amazing customer service I received since this was the 3rd truck Ive bought there. However, this time I had two cars to trade in and I was fairly demanding in my wants/needs for the new truck (price,options...). They bent over backwards to make it all work and in the end, I got exactly what I wanted. My congratulations to Encinitas Ford and their amazing team. Thank you!!!

Mi
Review №98

I came to Encinitas Ford as a last resort; after searching all day for a car I had not found anything I wanted. I remembered seeing a particular vehicle online (2007 Volvo S80) and decided to come check it out, and about four hours later I drove off with it. Oscar (the salesman) proved to be very helpful with getting me in and out with a fair deal. I especially appreciate Doug from the finance department and his effort in keeping the deal together. Based on my experience, I would recommend purchasing a vehicle from this dealership.

M
Review №99

EDIT:From what I understand Encinitas Fords service department has a new Sheriff in town.I havent had any experience with the NWO there but based on the fact the new cheese has reached out to me several times in concern about my past experiences with them leads me warm and fuzzy.So 4 stars for the effort by the new guy its theirs now to make or brake.Oh and for what its worth , Marianne in sales rules!No really she was almost good enough to sale me .😆I do like the sales people Ive dealt with!

Ni
Review №100

Getting an appointment at this place is pretty ridiculous just to pick up your car.

Information
85 Photos
100 Comments
4.3 Rating
  • Address:1424 Encinitas Blvd, Encinitas, CA 92024, United States
  • Site:https://www.encinitasford.com/?utm_source=google-my-business&utm_medium=organic
  • Phone:+1 888-700-8208
Categories
  • Auto repair shop
  • Auto parts store
  • Ford dealer
  • Car dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
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