Paul went beyond his expertise. Kudos to him. Thank you Paul.
For as much money as you know they are making, you would think they could fix their parking lot. It is full of holes.
Easy fast pick up.
Not good. The delivery person didnt use the door bell just left a note on the door. The package is a needed medical device. At the ups facility they were no help at all.
Your customer service options suck
Helped me out with an issue I had ... nice people to deal with.
I missed my second attempt of an important delivery and went directly to the UPS Customer Center. The supervisor there was very understanding to my situation and contacted the driver to have my package redelivered the same day. Thank you so very much. UPS is my go to for deliveries.
Person attending, was too loud, and not too courteous, just a bit attentive! in away!
That clerk was very helpful
You have to use their proprietary system for onsite orders. Best to come in with a premade label.
Mike was awesome. Thank you for being understanding and professional. You went above and beyond to make sure I received my package.
Being able to read must not be a requirement to work at UPS. Twice in a row they have delivered my package to wrong address. It was the next street over from mine. Thank God the beautiful lady that lives there is honest and brings the package to my house. This package contains much needed medication to stay healthy. Come on drivers learn to read. I went in to the USP office to talk about them delivering to the wrong address. They ask what street I lived on I told him he wrote nothing down. He said he would look into it and walked away.
Good place
Great shipping prices and friendly staff!
What kind of customer service do you have when you can’t even talk to a person. Every time I get forwarded you talk to a representative I get hung up on...
Said package was out for delivery on Saturday waited all day now says its coming Monday thanks ups for wasting my day
Excellent service I appreciated their help and their professionalism.
Very nice, small hard to locate entrance but nice and friendly
Fast and friendly.
They can’t take all UPS returns. people beware — even though on UPS.com it says they are a full returns centre.
Love it
Good service I writed a wrong address. I worried about my delivery will loss the way. But when i got to there i found my thing.i was so happy. Thank you.
Be aware they lock the customer door 20 minutes before the closing time listed on the corporate website.
Dont get the negative reviews. I come here from time to time. Always helpful and pleasant.
If I could put negative stars, I would. I had a birthday package sent to the house and they driver left the package in the rain. Instead of putting it under the covered porch, it was left out. Box was a MESS and the product suffered water damage. The box had holes, was dented, tape coming off and was opening up, which led to more water leaking into the box. Tried filling a claim three times and got no where
Website prices are cheaper than walking in. Could use a lesson in politeness. Ended up walking out using usps
Really easy to ship out packages, helpful staff.
The gentleman behind the counter was not really a happy guy but he was a helpful guy and thats what really counts
They didn’t just leave my package at the door. It wasn’t something that needed signed for it was just a package from amazon. (For reference they have left bigger, more expensive packages at our door previously.) I pay for prime for the 2 day shipping and I really needed my item as we were going out of town. A note was left saying they took the package to the convienient store around the corner. Went over there. No package. Ok call customer service. First time, the guy told me I could pick it up that day. I told him I wouldn’t be available until after 8:30pm and asked if it could just be dropped off at our home like it should have been in the first place. He just said I would get a call within the hour of the location. Ok. Whatever. No call. So I call back 2 hours later and was told that they called and I didn’t pick up. So I asked if they had the right number and the guy just ignored me, he was so rude the whole time. I asked where my package was and he gave me an address saying I could get it between 7:30-8pm I again told him I wasn’t available until 8:30 and he told me “per your request, it is available between 7:30-8pm.” And I definitely did NOT say that. Either way I returned the item to amazon because ups doesn’t know how to drop off a package. thanks for the unnecessary stress guys.
Great place to mail a package.
They have a drop off box so you dont have to go inside
Slow counter service
Great customer service. Good people.
Awesome service. Nice people
Wont even let me pick up a package ten minutes away from my house instead of waiting for delivery. They lie about delivery dates and are late with packages. Customer service is horrendous, prepare to be put on hold until you hang up. Would give zero stars if possible.
All ups locations are the same Full of s×××
1,2,3 and youre in and out. Excellent customer service
Great speedy service.
To much bull ups didnt really help
Parking lot needs major repairs
Very efficient and helpful.
Nice guy at the desk
HORRIBLE CUSTOMER SERVICE. if you can avoid them as much as possible will save you from lot of unsolved problems.
Customer service is not very helpful. Not open on Saturdays.
Drove out of my way to ship a package and they were closed before the time posted on their door
Awesome:)
Great service.
Drivers are keeping packages
They lost my package
Fast service.
Idk
Ups is a joke I have a Christmas gift that I needed to have before Christmas they wont let me pick it up at the center and said it wont be to me to Dec 27
Worst customer service in the city
Great service
What an odd location.
Terrible
Delivery
Poor service irresponsibility customer service 😡 lousy they shout a phone at you a certain Sebastian who thinks that one fits through his mouth