Awesome experience. Staff is super helpful. I worked with Lane and one other mechanic who explained everything in detail and helped me understand what exactly was going on with my car. They fit me in their schedule and we’re able to get me on the road before a cross country trip.

Great service, clean bathroom and counter area! Under committed and over delivered. Ill be back.

Service is quick and done right

The store manager Jerry is extremely unprofessional and speaks to customers in a demeaning manor. Do NOT take your vehicles here.

The staff at the Ellisville Firestone are amazing! Very professional, honest and fair. Ive been taking our 4 cars there for years. I highly recommend them.

Excellent center very clean waiting room up to Covid restrictions. Shobby and staff are top notch. I would recommend this repair center. Great and friendly

Had a great experience getting replacement tires for our van. Lane was an excellent advisor and we couldnt be more pleased. Free tire rotations means we will gladly stay in touch.

Im forever thankful for the team effort displayed by Ralph Johnson, Shobby Okbani, and Tim Marquart of Ellisville Firestone. I was a distraught, out-of-state traveler with engine problems. The entire team exhibited understanding, compassion, and a true concern for the safety of my wife and me. From the moment I walked in - to the finished diagnosis of my vehicle - I felt I was treated with the utmost respect and sincerity. I highly recommend the work of this Firestone Team! Kudos!

Great friendly and professional service! Definitely be back for more service! Great place to do business with! Staff is very very knowledgeable!

Had a great experience yesterday and excellent customer service from Lane! He made sure my car was ready on time so I could get to my next appointment!

I showed up there with a nail in my tire after stopping at 5 other places that couldnt get to it today. They were able to get it right in and fix the tire for me so that I could continue on my journey. Great Place, Great Staff, Very helpful.

Is not the cheapest price but always friendly and well served.Appointments are most of the time all reserved so, schedule in advanced.

Honest guys. Sturdy work.

Always professional with my car issues. Have replaced a couple sets of tires for me and done rotations and inspections as well on multiple vehicles. Im happy to recommend them.

Great job, had battery fail at 430 PM and they were able to fit me in quickly. Always great service

Professional. Friendly. Great work. Communicates very well with customers. Highly recommend the team at Ellisville Firestone.

Great, fast & friendly service and very competitive price. Clean waiting area and bathrooms, hot coffee. Ask for Ralph, he took great care of us.

Very good independent Firestone. Locally owned and operated so some of the bologna that goes along with BIG box mechanics is not here because it is owned by an individual not a large mega corporation that has no feelings for the present person in front of them.

I have gone to this shop for many years. This is the most honest repair shop you will find.

I absolutely love this place and have been going there for years. My whole family goes, actually! We love everyone who works there, and they regularly go above and beyond offering fantastic prices and services. Thank you so much for the great service and friendship, Ellisville Firestone! Highly recommend.

Our family has been bringing our cars to this facility for over 20 years. Our experience on the service provided to our vehicles has been top notch all these many years and this team stands behind their work. Always enjoy grabbing a complimentary cup of coffee and catching up with the guys with light hearted chatter. We have and will continue to recommend this shop to whomever is looking for a good, competitively priced auto repair facility.

These guys are awesome. Did a fast car repair in my car. Were very professional and courteous.

The people who work here are fantastic and very respectful (Service Reps, Service Manager and the Mechanics)! We’ve taken our cars here for the past 5 years. A new model year Mazda and two Nissans. They give great advice and have always done a great job.

One of the friendliest and fastest Firestones Ive been to and Ive been to quite a few. I wish it was closer to where I live but its definitely worth the trip to me.

Best service at fair price.

Ive been getting my cars fixed here for years, and they always treat me right. Sometimes theyre brutally honest, but when it comes to cars you have to be sometimes. They never steer me wrong and Ive never had their work be less than 100% professional.

Caveat Emptor. Buyer beware. Do your homework and get a second opinion on anything that sounds off.

I have been going to this location for 20 years. Mostly due to location than anything else. They oftrn recommend services not absolutely needed. This could be good or bad depending on your point of view.Ralph at the desk is very knowledgeable and provides great advice and service.

Easily diagnosed a perplexing issue and fixed it in less than an hour. Were able to see me same day.

Wonderful service and staff

Dealership has always been very very friendly& accommodating. I have large family, many. VehiclesAnd all use this shop.

Always great service and everyone is extremely friendly!

Got new set of tires and alignment last week. Great service and awesome group of guys. will highly recommend .

Everybody is very helpful.

Recently went in for service, exceptionally kind and helpful staff. Prompt service.

Great place to get your vehicle repaired.

Take my car in every time and they return it within 24 hours. Never had a problem in my 3 years of having them work on my car.

Very nice people!!! They had me in and out too

Love these guys

I made an appointment to get oil changes on 2 vehicles. I got there with a Firestone coupon for buy 1 full service oil change at regular price and get the 2nd for free. Owner informed me he is privately owned and does not honor that coupon. But wait, isnt this still a Firestone location? He told me the Ballwin location accepted the coupon and I was happy to walk out the door and give my business to the Ballwin location who gladly accepted the coupon and was happy to have my business. I guess this owner just hides behind the Firestone name, but does not care to act as a participating Firestone location. The coupon said nothing about location as it was a generic Firestone coupon. If you dont want to accept Firestone coupons thats fine, but get the Firestone name off of your location if you wish not to act as a Firestone branch.

Courteous, professional, fast, no hassle.

Went there to replace the thermostat... they replaced it but with what turned out to be another damaged one.... needless to say my car broke down again soon afterwards. I am very disappointed with their recklessness with my car!

A friend recently had there truck there and had her catalytic converter stolen on there lot and they are not paying for it . This place is a rip off like Dobbs .Really poor service, go somewhere else . Revised .. 1st off there was not ticket you gave me a estimate to fix flat said it wasnt fixable ... Ballwin Sinclair fixed it for 5 dollars .

Tires are way to expensive.

Kind of some angry people work there, but otherwise decent service.

Fast service

Very friendly and professional