user
Ellicott City Movers
3444 Ellicott Center Dr #105, Ellicott City, MD 21043, United States
Appearance

Comments
J
Review №1

Exceptional moving service. Rates competitive. Will definitely get referrals and repeat business from me. On time, professional, personable, took care and caution with my things. Solid Ellicott City based moving company. I will never use any other mover. Wish all companies treated their customers this way.

Ga
Review №2

Ellicott City Movers were great! Customer service was awesome and the guys in New York and Charleston were fast, efficient, friendly, and thorough. Our furniture was wrapped with extreme care and delivered quickly. Thanks Ellicott City Movers!

Ad
Review №3

I had Ellicott City Movers help me move apartments. On the day of the move we got a little behind in packing. Rick and Dennis, the people who moved us, were very understanding and willing to work with us. When they arrived they went right to work. They were very careful with our items and they finished the move in half the time. I would highly recommend this company because they were prompt, professional and reasonably priced.

Ar
Review №4

I have to say, best moving service I had in 25 years. The gentleman I spoke with was very professional and polite, did not have a problem finding my place. They wrapped up and packaged all of my belongings and furniture and took extreme care when moving up and down the stairs from scratching the walls. Inexpensive pricing compared to the work they had done for me. I dont normally write a review but experience was exceptional I had to give a shout out, great job boys definitely will recommend my family, friends and even colleagues.

Ch
Review №5

My move was surely excellent from the beginning to the end. The movers demonstrated exceptional skills in moving and packing my stuff. I must commend their attitude to work and diligence. I had a great move experience with them and that is why I will hire them again for my future moves. We had a lot of heavy stuff to move and our move was across a long distance. This was why we did not even see it as an option to hire an inexperienced moving company. We scoured the internet in search for an experienced moving company and luckily we came across Ellicott City Moving & Storage. These movers did excellent job and moved our stuff in timely and perfect manner. We are pleasantly surprised with the way they handled the job and we will hire them again.

Fe
Review №6

Dennis and Roy were very helpful and were a pleasure to work with. They were very professional the entire time and had great attitudes even when there were a few hiccups and audibles called during the move. I would recommend them for every move and would give them higher than 5 stars if I could!

B
Review №7

Ellicott City Movers were prompt, fast, careful and very honest about the charges. The followup was nice also. I will certainly use them again and recommend them to anyone.......

Mi
Review №8

I chose Ellicott City Movers for their nice website and friendly voice over the phone. I booked them to come on last Saturday morning so we could finish up with the move by the end of the weekend and manage to setup in the new flat. It turned out that the movers finished the same day and we had the whole Sunday to unpack and settle our stuff around. Their moving truck was not exactly what Id call new but it did the job and I felt safe about our furniture. So in resume: fast and time-efficient removals service and friendly staff.

Li
Review №9

The young man that owns this moving company was so nice. He was very concerned about my items and furniture. He and his crew packed all my fragile items perfectly. His crew was so careful moving my furniture and treated me with the utmost respect. I highly recommend this moving company to anyone who treasures their possessions. I was very pleased and grateful that my furniture and personal belongings were moved with so much care.

An
Review №10

Please dont fall prey to this company, they have bouncers with them. They scare you with their rude language and will threat you like anything. They are like goons. Please take care of yourself and your family and better to call cops, if they are delivering your stuff. Shame on these anti-social elements.All good reviews are added by them self.

Mi
Review №11

We hired Ellicott City Movers to move us from Columbia to Baltimore. The price they quoted was very competitive and they had excellent references. The move went very well. We found the Frank and his crew were very hardworking and professional. They were also very courteous. We would hire them again without question..........

MA
Review №12

So glad i chose Ellicott City Movers. They recently moved me from Virginia and it was a lot less expensive than i expected. /alex and his crew really helped me out being that I am a single mother and even gave me a discount on my final bill. No damages despite the very long drive which was my concern.Definitely recommend and will be using again for my next move to Florida

Es
Review №13

Very pleased . Moved a living room set and bedroom set for me for a very affordable cost. Was much better than using a delivery service and yes it did cost more , but very much worth it

Ta
Review №14

DO NOT USE THIS COMPANY!I attempted to book a local move with this company, the first problem: they give your moving contract to a partner company called American Moving Service. If you google or yelp American Moving Service Ellicott City, MD you will see your first warning sign: only a 1.5 star rating with several reviews written about how awful American Moving is. Ellicott City movers did not in any way inform me that my moving contract would be given to a partner company so I was confused when American Moving Service called me to verify my scheduled move.So the day of the move comes and I call the company to pay for my move over the phone which Ellicott City Movers stated I would be able to do. American Moving Service refused payment over the phone and continued to come up with lies as to why they could not take my card over the phone. I then asked American Moving Service to confirm the cost that was quoted to me by Ellicott City Movers and now suddenly it was several hundred dollars more than my quote originally was. The explanation? it was for fees and travel which by the way I was never told about.I asked to speak with a manager which they said none were available. I then asked for an alternative contact number to reach a manager and I was given a number that did even connect to a voicemail. The more I tried to discuss my issue regarding the cost of the move with American Moving Service the ruder the secretary became.Ultimately I cancelled the move and found an alternative company to use but my advice is this: DO NOT use this company or American Moving Services, they have been reported to the BBB several times with complaints similar to mine.

Br
Review №15

Absolutely horrible customer service. I had called this company to help me with a move now I havent hired a moving company before and I told the man on the phone that I dont know the whole process , he said its a minimum of 3 hrs and I told him I didnt think it would take that long and he got an attitude and spoke to me like I was stupid n should know a 2 bedroom move would take that long , but as I told him before Ive never done this before and before I could respond after his rude comment he just hung up on me . If you are new to moving or are unknowing dont use them they are not helpful or considerate. Im disappointed.

Ma
Review №16

The movers were very courteous and friendly, and worked extremely quickly. They even moved my bookcases, which I originally had planned to move myself. They took at least 3-4 hours off my move by doing that! I would definitely recommend them to the friends.

ni
Review №17

These guys were unprofessional complained the whole time and broke my grandmothers China. Irreplaceable and the guy andre clearly didnt care cause hes the reason its broken. Hire at your own risk.P.s. just so your aware they have no office. The address that is given to you is just for a building that they may be paying some rent for. But they themselves do not operate it. They are a company called mega movers in truth and they are based in Florida, Philadelphia, and new york when I spoke with someone today. So a. The are horrible with how the operate and b. THEY ARE NOT LOCAL. What this company does is hire independant contractors to take on these gigs. Again hire at your own risk.

Mi
Review №18

I had a 4 bedroom house and it only took them only 7 hoursto move me !!! Very strong, professional and fast men recommend this company to everybody!!!

Lo
Review №19

STAY FAR AWAY FROM THIS MOVING COMPANY!!! DO NOT USE.If I could give Ellicott City Movers negative stars I would.It all started off with getting a quote from Nadia. She quoted me (for a 3 bedroom place) $500-625 + needed packing supplies with 1 hour of travel and 3-4 hours of moving using 3 movers. Booked it for 9am on a Saturday.I get a call the Thursday before our move asking if we could change our date to Friday or Sunday for a 10% discount. Unfortunately I couldnt.I get a call Friday confirming my move on Saturday between 2-3pm. Wrong!!! I immediately call Nadia who explained they were down a truck and could not get to us until 2-3 but we would get 3 guys at a small discount. Ok, fine I agreed with little fuss.I get a call at 11:00am on Saturday from an employee saying hell be to our house in 20 mins. Fine, but wouldnt you know only 2 guys show up. Not the 3 I was promised. Ridiculous.To make a long story shorter... It took these 2 guys 6 HOURS to move us, they DAMAGED 2 walls in our rental house, they CHARGED US $150 FOR STAIRS which was never mentioneven as a possibility in my quote, and they didnt unpack half of our belongings they packed at our previous place. And they knew we were moving to a townhouse with stairs. So for a move that was quoted to cost $625 these movers charged me $1,100 which is almost double!! And now they only accept cash, which again was never brought to my attention before. Ive texted Nadia multiple times about my disappointment in what they put us through. She cant be bothered to help me; she will only relay my message to someone to call me which hasnt happened. I know shes lying. She couldnt care less about us now. Nobody at that company can. They even told us we were lucky because they were early by arriving at 11:30am. Are you serious?!?! The original time promised was 9am you were late!!!Based on our experience this company doesnt deserve anyones business. I hope this review saves other people from going through what we experienced.

Da
Review №20

Do not use them. They do not know what they are doing. They hire amateurs who are strong enough to lift a ton of boxes and heavy things, but do not know the appropriate procedures/tactics for moving furniture. They dont even carry supplies in the truck to secure drawers, protect corners, etc. THEY WILL DAMAGE YOUR THINGS! They damaged our dresser and knocked it over (face first) on our driveway. The owners daughter - Christy - will lie and say whatever you want to hear until it is time to pay. She is a puppet for her daddy Danius who is right next to her ... but on vacation when you ask to speak to him.Further, when they damage your things and you inquire about resolving the situation, they will deny responsibility and question if it happened (even when their driver admits he did it). Then they will extort money out of you by threatening to leave with your stuff unless you pay in full. Yes, once your stuff is on their truck - you will not get it back until you pay in full. And you need to be on the movers butts because they will drag their feet and take forever.Travel Fee: Lets talk travel fee. I called and inquired and Sergei (who cares if I am spelling right) said, yes, I noted your account ... no travel fee then proceeded to confirm the wrong time for the move. Then on the day of the move they included a travel fee on the contract. I called someone before signing. They said the travel fee is include as an hour with the 3 hour minimum. When it was time for the extortion so we could get our stuff off the truck, the person doing the bill stated the total includes the hours of labor plus the travel fee ...Ummm ... This was approximately the 6th lie of the day by this time. In other words, they will screw you with the travel fee.When I asked the movers about these events, they admitted that these same issues occur every time. He called this in his words deja vous ...I could go on, but wont. You get the idea. To summarize: 1) they suck , 2) dont care, 3) enjoy lying, 4) will definitely damage your stuff and 4) say what amounts to so what - pay me or we take your stuff ...

Sh
Review №21

The worst moving company ever. They were unprofessional the movers did not have tools I specifically asked if a TV could be removed from the wall was told yes but the workers told me they couldnt do it that thier boss says alot of things they do that they dont. Then tried to take the TV down using tools I had from ikea and a butter knife they ripped out half the brackets of the TV leaving big holes. Then because they didnt have tools because they were left at the last job they tried to force the couch thru the door several times at the new apartment when the legs were supposed to be removed we had to borrow a wrench from a neighbor because they did not want to go and get the tools they left stating it would be on my time. The mattress got dirty because it wasnt wrapped. They tried to add on extra fees that were not discussed over the phone. I called and spoke with an office manager to complain she said my complaint would be forwarded to the main office and I would be contacted within 5 business days I recieved nothing. BE AWARE Do not use this company they are rip off scammers

Al
Review №22

Do NOT use this company. They charged me twice what they quoted and added on an extra travel fee that was not explained at the beginning. Broke a handle on my wardrobe and spilled something wet and brown on my mattress. They also left a bunch of my belongings at the old apartment so now I must go back and get those things. Sent me two young kids, both were late but one was extra late and I still got charged for the time he was missing.

Pa
Review №23

Would not recommend them at all.Movers are not trained at all. Scratches on the wooden floor for which I had to pay later to the landlord .They dont disclose that they will charge a travel fee and once the truck is loaded they ask you to pay the travel fee which you have to cause your stuff is on their truck.If you have problems they dont receive your call.Also they ask for cash and say their credit card machine is broken.

Ja
Review №24

Rushed us and broke our china

Information
13 Photos
24 Comments
3.3 Rating
  • Address:3444 Ellicott Center Dr #105, Ellicott City, MD 21043, United States
  • Site:http://www.ellicottcitymovers.webs.com/
  • Phone:+1 410-231-3105
Categories
  • Moving and storage service
  • Piano moving service
  • Shipping company
  • Shipping service
  • Transportation service
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Similar organizations
  • Merak Moving4429 Brittany Dr, Ellicott City, MD 21043, United States