So rude and not clean cars.

Nahman could teach a class on how to run a business. Renting a car isnt always a smooth experience, but he went out of his way to make it as easy as possible. He even remembered us from 5 years ago! Hands down, best customer service ever, and this is the only place Im renting a car from now on!

It was a great idea renting a car with Avis Car Rental of Enchanted Forest in Ellicott City, MD!I couldn’t be more satisfied with their customer service.Full recommend to rent a car with them! You won’t regret it!

Hands down the best service and rental cars in the area. Friendly and Efficient service... what else can you ask for. Id recommend Avis and their Ellicott City facility to anyone who needs a rental car. No need to deal with the hassles of renting at an airport when you can do it locally.

Definitely recommended! Quality, reliable, fast car pick up and drop off service. Will rent here again.

I have rented a car twice from this company and they have been great. Car was nice and the whole process was quick and easy. The staff was very helpful! Would definitely recommend Avis to others.

Excellent Customer Service. Ask for Norman if you want the best service

I consistently have positive experiences at the ENCHANTED FOREST Avis-Budget group. The agent Nahman always has a friendly smile--is courteous and polite.. He practices fair prices and there are never hidden fees. I will continue to give them my business.Well done!

Nahman is the best rental guru ever. I will always rent from him and him only.

Worst customer service. Rep is manipulative and tried to cheat me. Had bad experiences at 2 different occasions.

Nahman Zubair is one of the best Rental agent to work with At Avis Rental Car. I am very satisfied do the business with him.

Nahman is always helpful and fun of energy. He manages to get a car for you always, even at short notice. Fun guy to deal with.

The Ellicott City Enchanted Forest for AVIS is a very well run unit, as all AVIS are, but the personalized touch Nahmin gives is without reproach. He is fantastic. Thus, my AVIS experience is at a high level of satisfaction.

Great staff and very helpful ask for Norman when you go there

They were able to accommodate me with a rental the day before Thanksgiving. I will use this Avis again.

Our family has used avis and Nahman for many years. We alwaysuse a rental care for our vacations instead of putting the miles on our own personal car. Nahman is like family to us. He has been great. Always friendly and always smiling. asks us about our kids and our vacations. We love him. thank you Avis for such a great employee. I cant say enough good things about this man!

I have used this rental location the past several years and the vehicles are ready for me when I arrive and check-in/out are quick. I will ALWAYS rent from this location over going to BWI or some other location.

Incredible service!!! Woukd recommend!!

Good friendly service

Cars are dirty and select service based upon race and ethnicity.

Poor service ....................................................................................