user
ComputAbility
304 N Main St, Ellensburg, WA 98926, United States
Appearance

Comments
Am
Review №1

Chris at ComputAbility was very easy to work with and great at explaining the cost and timeframe to fix my computer. My MacBook Pro screen was shattered and they were able to replace it and even offered to update my system. I would recommend them to anyone!

Sa
Review №2

Called and asked about dropping off my tower. I was able to get it in and diagnosed and fixed within 24 hrs. Chris was great and very informative about what was wrong.

Sa
Review №3

Awesome, quick service and wide variety of products on the shelves. technicians are knowledgeable and straightforward, and prices are more than reasonable. great place to shop locally for your tech needs!

TA
Review №4

Chris was awesome! He gave me consistent updates, was honest and transparent throughout the whole process, and gave me recommendations for the future when I treat myself to a new (or refurbished) laptop. The issue was a catastrophic drive failure in my oft-abused Acer, so he backed up my old drive, gave me options for drive replacement, ported everything over, and had it back to me within a week. He even showed me a chart of my drives performance compared to a healthy drive and described some of the mechanical issues going on with the drive.Also, I got a student discount, so the diagnostic was free. All I was charged for was the new drive I picked and an hour of labor. Easy peasy.

Be
Review №5

Five star rating for this wonderful local company! Top notch service and communication, knowledgeable and friendly technicians, and really reasonable prices. I will recommend to my friends with no hesitation.

Bu
Review №6

Fast, friendly, and knowledgeable- they provide excellent service.

br
Review №7

I bought 2 used monitors there. They were a great price and good quality. I would definitely shop there again.

Fr
Review №8

Positives: Friendly Staff, Quick responses for online price quotesNegative: OverpricedNice people, responded quickly to my online price inquiry. However, theyre overpriced. My Galaxy S10+ had the glass cracked, but the display, touch screen responsiveness, and in screen fingerprint sensor still work perfectly. The only thing that needed to be fixed was the glass on the outer layer, and it was quoted as a $450-$500 repair. If you can afford it Ive heard they do good work, but shopping around I found other places that are just as highly reviewed and can do the repair for about 200 bucks cheaper including Samsung themselves.Edit: I tried to get a laptop battery replaced, and they refused service because of the above review. Completely unprofessional staff, dont waste your money or time here.Edit 2: Owner will lie to make himself look like the reviewers are leaving unfair reviews. Claims his prices are high because of costs of parts, which is obviously untrue, because I got the repair done at Jet City Electronics repair for 315 after tax, but this location claims the part costs 379, which is how he justifies a 500 dollar screen repair.

Du
Review №9

Never called me back

Tr
Review №10

Friendly service, straightforward answers, and a quick turnaround time as well! Easily the best computer/phone repair shop in Central Washington

Cr
Review №11

Nice shop nice refurbished computers too

Mi
Review №12

Good quick services and information. No used printers though, recommending.

pa
Review №13

Excellent service. Good people. Im a happy camper. So good to be able to trust a company repair company!

Se
Review №14

Very helpful and knowledgeable. I had a bad Windows update and my computer would not load at all. They were able to identify the error, and re-download windows and they did it for free! Highly recommend.

Cl
Review №15

They had great costumer service and called me a few times to give me updates on what was wrong with my laptop. Highly recommend!

Th
Review №16

Fixed my problem and didnt charge me. Very nice counter service.

Ad
Review №17

Would recommend! Took my broken computer in Wednesday and got it back working Saturday. Rates are not bad and the people working here are awesome. They are personable and easy to talk, in addition it feels like they truly care about helping the customer. Would return!

Co
Review №18

Ive been here twice, and both times they have been extremely helpful. They give good advice and are very friendly. If you need anything fixed they will do it for a fair price.

St
Review №19

Went in to get my broken cell phone fixed at the very end of the day and they fixed it and it was like new in no time. Prices were great and I know will be taking my.phone or computer here anytime I need service!

Ja
Review №20

Horrible waste of time. Brought my phone in to get glass repaired, but they said they were too busy to fix it the day i brought it in and to come by first thing in the morning during a week day. So i do. 9:00 am when it first opens I bring my phone in and fill out the paper work. I work the night shift so I go to bed, tossing and turning about the status of my phone. Then at 2:00 PM I give them a call and they havent even looked at the phone. Finally 3 hours later I call them again and they say they dont replace glass on iPhones. So I wake up, throw on my cloths and pick up my broken phone. Horrible waste of time. BUSINESS OWNER THEN CALLS ME TO THREATEN TO SUE FOR DISPARAGEMENT DUE TO THIS REVIEW, LUCKILY NO FALSE STATEMENT HAS BEEN MADE.Business owner then texts after addition to review is made offering to fix my phone free of charge if I have the parts on-hand, but he chooses not to work with the part that I supplied him with initially. He then threatened to sue me again, calling me a petulant,spoiled child if I didnt rescind my initial posts.

Ti
Review №21

Matt quickly and effectively repaired my laptop back panel, which was giving me performance issues. He was flexible in his service times, which was very helpful for my busy schedule. I also really appreciated his transparency in explaining exactly what needed to be done to repair my computer. Great work!

Pa
Review №22

The best service, got a great deal on a pre owned laptop. Highly recommend them. Corner 3rd and Main next to insurance co.

Jo
Review №23

Highly capable and ethical repair business. Hard to beat the price

sk
Review №24

Called to have some service done for my desktop, This place had me in and out within 30 minutes with everything i needed. Knowledgeable with computers, friendly and extremely professional and like able at the same time. Its rare to find a business owner so down to earth you can just sit and chat with while waiting. If you need any computer work done ComputAbility is a GREAT choice A+

Na
Review №25

Knowledgeable, surprisingly not expensive and friendly. My consultant spoke to me in plain English instead of tech. Definitely recommend if you need a little help.

Al
Review №26

Great customer services! Matt always goes above and beyond for our company and fixes are issues quickly and professionally! Would highly recommend this company!

La
Review №27

Excellent customer service, clear and consice diagnosis, quick and complete repair- all paired with fair pricing. Thank you for fixing my cracked screen!

Ru
Review №28

Fast, friendly, knowledgeable service at a good price. Excellent selection of products.

B.
Review №29

Amazingly fast and friendly service, as well as incredible prices! I didnt know computer repair places like this existed.

Je
Review №30

Super friendly and very knowledgable. Was able To Help me and get eat price s on refurbished computers

Pi
Review №31

Excellent service knowledgeable staff

We
Review №32

Matt was super helpful and friendly 10/10 would reccomend.

Ev
Review №33

Excellent job and very quickly.

Be
Review №34

Very helpful and professional. Fast diagnosis of my problem and prompt repair for an affordable price.

Be
Review №35

Fast, friendly, great people, and great service.

Ta
Review №36

Cool people

Information
5 Photos
36 Comments
4.8 Rating
  • Address:304 N Main St, Ellensburg, WA 98926, United States
  • Site:http://www.computabilityllc.com/
  • Phone:+1 509-925-4144
Categories
  • Computer consultant
  • Computer repair service
  • Computer store
  • Computer support and services
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:12–4pm
  • Saturday:Closed
  • Sunday:9am–6pm
Similar organizations