I walked in on Monday 9/30/2021 due to my 2012 Honda Pilot driver door all of a sudden would not open. They took it back to have a look at it and maybe 15 minutes later informed me I was good to go!Door opened PERFECTLY for me!! It was so much appreciated that they took the time to look at it and actually fix it without an appointment!!Thank you all!!😁

There finance department is a bunch of crooks, verbally tell you something but have you sign something total different...The management knows this and refuses to do anything about it...To put ...put simply,they are crooks....

I can’t even put into words how amazing this dealership is. Thank you Casey and Pat for taking care of us! Everyone that works there is amazing, goes above and beyond to take care of you. It was an amazing experience. Gurley Leep Honda Elkhart is the best 🎉

I just visited today after calling before I went. I was highly disappointed. I have a Honda and my key fob housing has broke. The key still works and does not need to be reprogrammed. The service desk said they do not have my housing that I would need to get it reprogrammed for $200 because there is part of the key that is attached to the case.....wrong! The woman at the counter was not very kind and very curt. Please do your research if you want a new key. A dealership is not the way to go or at least not this dealership. I was able to find a key fob to fit for a fraction of what they were trying to get me to do..$19.99. Very disappointing

I came in for a recall. Carl was very professional and had me set up with a rental car quickly and smoothly. He also informed me of some other repairs my car needed. I was kept updated every step of the way, it was a great experience overall!

This is my second van I have bought at Gurley Leep Honda. Marty was our salesmen. I cant say enough about this young man. He was so helpful, courteous, honest and just made our experience the absolute best. Highly recommend Marty and Gurley Leep Honda. Thank you Marty.

VERY VERY HELPFUL VERY FRIENDLY ASK FOR DONNY!!!!! Hes the man was not pushy he was very respectful. Very professional. I came in nervous and left with a vehicle I love and I DEFINITELY WOULD RECOMMEND THIS Place to everyone.

Working with Tom and the entire staff at Gurley Leep Honda has been a pleasure. Bought my daughters 1st car and had an mechanical issue and they stepped up and took care of the repairs under warranty.Then bought 3 more vehicles over the next 8 months. First rate service from purchase to finance to service. Not a big person on buying cars but when your big family needs vehicles they took care of us. Felt like family. What a great team of customer service driven people!!!

This is where my insurance company had me take my car to be repaired when I got my vehicle back it was dirty Inside Out big gap in my bumper and a paint run. I was not happy with their sloppy work and will not ever take a car back there again.

Thanks to Curt Seufert for having provided a great routine service to my civic. I called him and he helped me schedule an appointment on the same day. I like how easy and quick it was to make an appointment.

Just called to buy a relatively cheap car for my son. We agreed on a price and all of sudden there is $900.00 worth of fees! Then he struggles to tell me what the fees are for. Is everyone there a crook?? Never again!!

The staff was amazing. Friendly courteous service. A big thank you to Trey Tyler. Truly is a sales professional. Answered any questions that we had. We love our new to us 2016 Honda CRV. It was a pleasure meaning and doing business with you.

I just wanted to throw out a huge Thank You to Uriel Granados, and his Management team. I am a very specific buyer, I knew what I wanted before I contact the dealership and luckily, I got matched up with Uriel. He listened to me, didnt throw me any sneaky sales pitch and most importantly HE DELIVERED even against some adversity. Uriel and the Gurley Leep team made this an awesome experience.

Ryan and Tom were so helpful with all of my questions. They made the process of leasing so easy for me. Ryan is the general manager, and Tom was my salesman. If you’re looking for superb guys to work with, those are the two.

If you’re looking for a car, stop here and see Pat Kavanaugh! He helped me SO much! He is very informative, patient, and kind. If anyone I know is looking for a car I would 𝘩𝘪𝘨𝘩𝘭𝘺 recommend they see Pat. He was awesome! He listened to what I wanted, gave me multiple options to choose from, and worked with me to make the right decision for me. In my opinion it’s very rare to find a salesmen that looks out for your best interest instead of just his own and isn’t pushy to get the sale. 10/10 would recommend.

My wife purchased a used car from here, and they included lifetime car washes. That lasted 2 months before they sent out a letter stating wed have to earn our washes through their service dept. I called them out on it and they refused to honor their agreement. I left the building letting them know where they could stick it. Four of their employees followed me to my vehicle asking me to repeat what I said, which I did. One pushed me back into my vehicle, while the other got within inches of my face. I feared for my life, and I would never recommend doing business with these mountebanks.

Recently I had to take my truck into Gurley Leep because my mechanic could not figure out why my TPMS light wouldnt go off. I was told it would be $500 because the rear tire sensors werent communicating with each other. I was speechless! After calling my mechanic he said that the sensors dont read each other they relay messages to the computer. So, I declined the service. I ended up taking it back to the mechanic that replaced the sensor. He then finally figured out that the tire has to be completely flat before you can program a new sensor. Thats all it took! Not $500 worth of repairs! I am appalled that they tried to scam me! Do your research and ask around before you spend tons of money on repair.

Riddle me this y’all, tell me why two times with two different vehicles, I had to bring my car in to get fixed and ended up bringing it in twice and then the third time had them tell me that the issues weren’t because of the accident or from them. This time, I only drove my vehicle from the shop to my moms house. I went to start it again and it would not start. I was 45 minutes away and they WOULDNT EVEN LOOK AT MY CAR TO SEE WHAT WAS WRONG. I was stranded. Come find out, they switched the lights in my car from auto to just on. So, from the time i was in my moms house, my battery died. Both my dome and my headlights were switched. I am 100% confident that it was the shop that switched this because I haven’t moved either from auto since buying the vehicle. I’m not mad that they accidentally did this. I am mad that i got stranded, had to pay out of pocket somewhere else for their mistake, and that the shop wouldn’t even attempt to look at it to see if it COULD have been them. Accidents happen, but apparently this shop feels they are incapable of human error and just like to waste peoples time and money. Oh AND, had they just test drove the vehicle the first time it was worked on, i never would have been back. You could feel and hear the cars issues easily. Don’t buy a car here and don’t get it worked on.

Completely unresponsive to customers, no attention to detail and when issues are brought up their Manager Randy doesnt care at all.Horrible, I do not recommend.

Went to ask them about the car I just bought. And one of the employees had a real bad nasty attitude!(the brown skin guy with glasses that greets you up front) It’s like once they sale you the car, that’s it! They don’t care anymore. All they care is about the sale. They lie to you, and they don’t tell you everything about the car.

I recently bought a car here and I was sent a recall about my car. I called to arrange an appointment only to be told I had to call a different dealership. And he was absolutely impolite and rude on the phone. I asked for the number for the “specific” dealership I was told to call but he just told me “it’s for a Nissan”. I then called my dealer who sold my car at that dealership and he told me I should have been able to arrange an appointment there. Then I called again only for him to finally direct me to a service department which ended directing me straight to voicemail.

0000000---Zero stars----0000000We bought a used vehicle from this dealership in May 2020. Drove from MI. It has been over 6 weeks we still have not received our paperwork from them. We have almost called daily to follow up on what the issue is. All I have heard is excuses after excuses after excuses. Our temp tags expire in 2 days. Person in charge has no clue and he has never called us to update us on what the issue or hold up is. This dealership has made us come back to sign the paperwork 3 different times and we drove an hour one way each time only to sign a paper which could have been easily mailed or we could have done electronically afterall we are buying and signing papers to buy homes these days. But they made such a big deal to have us come to the dealership where it.Spoke again with the person in charge of the finance to request new temp tags again did not end anywhere near the solution. Made a big mistake buying car out of state and from this dealership especially because they dont care about you after selling the car and work ethics relies on blaming the person who was quit or keep on making excuses after excuses. I wonder what the documentation fee is for? Stay away.

They didnt fully fix my car had to come out of pocket to get it fixed, they also killed my battery not once but twice & blamed it on everything & everyone else when it was defiantly them. I still believe my car isnt fully fixed, it does not accelerate right. Cming here was the worst decision Ive ever made by far. Im a single mom and this is a shop that will take advantage of you if you give them the opportunity too.. i was involved in a rear end accident at a stop light and hit the person infront of me as well they only fixed the rear through insurance.. had to come out of pocket to fix the front end in which they told insurance it had been leaking antifreeze for awhile which was a lie. I got my 2916 chevy malibu with only 50,000 miles on it and no problems, ever. I paid too get it fixed and Once they started to fix the front come to find out my radiator snapped off of brackets.. due to impact obviously. So while I paid 830 to get hoses and belts fixed in which I shouldve NEVER had to pay I pick up my car and it overheats the next day.. they didnt burp my car(get the air out of the hoses they replaced.) I highly dont recommend this place. My motor couldve defiantly blew up due too their carelessness they showed it throughout the whole process with also killing my battery. & the fact that they told insurance false information to come to find out later they were wrong is unacceptable, insurance was so quick to close the claim it was something I couldnt even dispute. Save your money and car.

I scheduled a test drive for a HR-V. The salesman said the vehicle was the demo car, and they really wanted to get it off the lot. However, they only marked it down $1,066 from their already above market value price. I wasn’t going to buy the HR-V that day, since someone else is paying for it, but they gave me a read out on the pricing. We called a independently owned mechanic that we take our current car to and right away red flags went up. He advised us to stay clear of Gurley Leep—especially their shady sales and service areas—and go to Basney instead. With that being said, the salesman was decent and not too pushy, and the HR-V ran great in the short time I drove it. Although, I did email the salesman saying we were no longer interested and he is still blowing up my phone.

When I got my car back from body shop, there was something wrong with front of car. I called and was told to bring it to the body shop that evening as I did not get off work til 5:30. Bill looked at my car and realized the bumper had not been put on right. I was upset that it cost a lot of money to get my car repaired and it still had something wrong with it. Bill was very nice and asked me where I worked and offered to come and get my car and repair it and bring it back to my work. The body shop had put my front tag back on my car all crumpled and I asked Bill why they would do that. He was not sure, but offered to reimburse me for a new tag. So I ordered the tag. When my car was brought back, Bill gave me an envelope with the cash for my tag and a nice gift. He also called me the next day to see if my car was good. I thanked him for his service to me. He went above and beyond to make things good for me so I would not have to leave my job. I so appreciated that and was happy to get my car back all repaired.

I drove down from Michigan to help my niece buy a beautiful certified used Honda CR-V a few days ago. Salesman Joe Grueb was informative and very pleasant to work with! Mike Weaver handled her financing; he got her a great interest rate and she didnt need a co-signer. I really appreciate that Joe and Mike made my nieces first car purchase such a pleasant experience!

The Gurley Leep Honda COVID-19 protocols that were posted to our valued customers were not followed during my scheduled car service visit on 10/3/20. Not all guest seating placed 6 apart. Multiple customers visited and left the waiting area; seating surfaces were never disinfected before reuse during the nearly 3 hours I was there. Multiple sales associates were observed not wearing face masks or wearing them improperly below the nose. When asked, I was told that mechanics servicing vehicles were not wearing masks, even when seated inside ones vehicle. When asked, the service rep said that the interior car surfaces were wiped down with a mild cleaning agent, but he did not know whether the cleanser was one that killed coronavirus. The service department did not the have parts on hand to perform the specific service that had been scheduled in advance, resulting in additional waiting time for me while the parts were brought to the shop. Management should do better. Disappointed.

Been waiting to write this.Bought a jeep from them it was a trade inJON sold it to me made it sound like a pot of goldShowed me the paper work on how it all was working good, told me it went through all these inspections.first month battery went even tho paper work shows it was a good battery.Had engine light on it when. I bought it. They said it was just a bad sensor. Had it checked out and all these codes came upIt burned oil badly every 3 weeks had to keep putting more inHad the jeep 9 months engine starting knocking and died. So I had to junk it.Spoke with Scott spharr the head manager. Before the Jeep died on me he told me to buy another vehicle and from him and hes take off what I paid for the jeep which is cool But after all this I dont want another vehicle through them I just want my money back and for them to take their Jeep back.Long story short like I said I junked it and lost money from this.This place is terrible. Jon and the mechanics shouldnt lie just to make their commission.I expected more from a place such a gurley leep.Thought about taking this to court cause this is false pretense which is illegal.Gurley leep still havent made it right with me so I keep sharing my story. I will never go to another gurley leep again.I saw the other bad reviews so it seems Im not the only one who got screwed over. They need new management and employees. Ones who actually have integrity !

Complete car purchasing experience + Trey Tyler = 100% customer satisfaction!So you want a positive car buying experience? It’s easy! Find your way to Gurley LeepHonda in Elkhart and ask for Trey Tyler. Tell him what your looking for, and leave the rest to him. With Trey’s automotive experience and personal dedication to your level of customer satisfaction, you’ll never want to purchase a car from anyone else!Thanks to the entire Gurley Leep Honda team, a first class act in itself, but especially to Trey Tyler for making this experience such a pleasure!

Has poor customer experience with service department. They dont obey their online quotes.

I bought 3 cars from Gurley and the last 2 unfortunately I have had major repairs at around 97k miles 2.5 year old car. 90% Highway milesHonda. Civic. Transmission and Air condition compressor. I live in Elkhart but travel to Mishawaka to have my car serviced because of much better pricing and flexibility.

Bobbie Russwurm is my go to person. She will go above and beyond for her customers to make sure they are fully satisfied. Shes very honest and up front. A wonderful attitude and personality as well. I highly recommend bobby to anyone whos looking for a new car or even a new to them car!

Happy with my purchase, Joe Grueb was happy to help me find exactly what I wanted! Friendly customer service at the rate of a great price. Exactly what to look for in a good salesman. Highly recommend you talk to Joe at Gurley Leep Honda.

Never get your vehicle serviced here, they are too expensive and charged me $166 for a service which the other Honda dealer coated me for $95. Horrible and would never recommend to any of my friends.

Great experience with Christian, my salesman, Mike who helped me with my paperwork & also from Gary & the manager in the service department. Thank you!

Very good buying experience here! I worked with a sales rep named Donny Hilty. Donny was a consummate professional from my initial phone call to the dealership, through the purchase of my new (to me) 2018 Accord EX-L 2.0T Sedan. I drove an hour and a half to see the car and he had it all prepped and ready to go when I reached the dealership. Complete transparency through the process and a friendly & fun rep to work with. We reached a mutually acceptable price with a little negotiation and then I met with Gavin in the F&I office who did a good job of presenting additional options. I went in firmly set against any warranties but after his presentation I did end up going with a wheel and tire package because.... I live in the pothole capital of America: Michigan! All in all, an excellent buying experience and I would highly recommend this dealership.

I have bought two vehicles from Gurley Leep in Elkhart on Cassopolis Street I would highly recommend going there for your next vehicle purchase. And also the service department. Is excellent very nice people They go above and beyond whats expected of them.

The store and it’s staff were amazing. I was able to make my 1st purchase with the help of Bobbie Russwurm thanks guys. I am now on the road to success

Hard time matching paint here I don’t advise any vehicles brought here for body work. I understand it being a bit off but I can see this 20 to 30 feet away disappointing experience For our family just said it will never be perfect we’ll it’s very far from perfect !

I returned to Gurley Leep today for a service warranty on a flat tire AFTER vowing to NEVER return because of disrespect from another Service Advisor. I was very pleased with the respect, quick service & kindness shown to me by Jansen Utech! I highly recommend asking for him whenever you want great service! Thanks again, Jansen!

Friendly staff and nice people, I didnt buy here because they were more expensive then another dealership. I wanted their bottom line price and they lowered it 3 times but in the end they were still higher which was a shame because the sales guy Dean was really nice. I ended up buying a CR V in Kalamazoo area and saving a bunch of money and even got a bunch of things thrown in. Otherwise they were really nice.

Joe Grueb in sales is great to work with and very helpful. He’s honest and knowledgeable. Go buy your next car from Joe!

Just bought my 3rd car here, good experience and nice people. Id recommend giving them a try if you need a car.

Received excellent customer service. Donny Hilty was our sales rep. He was very patient and helpful in finding just the right vehicle . I recommend using him for your next vehicle purchase! !

Dealing with Bobbie Russwurm over the phone and in person was a pleasurable experience. All details were quickly and accurately addressed making my purchase experience one of the best Ive had.

In 2018, I purchased a Honda CR-V touring from Gurley Leep Honda of Elkhart, Indiana. Before the purchase, I researched vehicles and finally decided on the best vehicle for my familys needs. Then I research cost of the vehicle. Next, I talked to Honda dealers as far away as Chicago. Trey Tyler and his manager treated me with respect and worked with me to make a deal that was equitable to both sides. Trey was patient and thorough while acquainting my wife and I with the new vehicle. He was also been very good on follow-up communications to ensure our continued satisfaction. I recommend Trey Tyler and Gurley Leep Honda for a good vehicle purchase experience.

I am from out of town and had some issues with my Honda. I stopped at Gurley Leep Honda and was immediately greeted by Curt. He was extremely polite and knowledgeable. Curt went above and beyond to make sure I felt like family. I would love to have someone like him to be my go to guy back home in New York. Great Job Curt.

Super friendly staff. Honest and very knowledgeable. If you need a great vehicle, ask for Bobbie Russwurm!

Great place to shop for a new Honda!!!And if you want to walk out with a new car and a great deal, Mr. Trey is the man you want to talk to. I sincerely recommend him. Best salesman!!Thanks Trey!

I have purchased many cars here and have gotten nothing but lies. Was told that we would have free car washes as long as we had the car, then was told no, then told yes again. Got a call from the Manager, was told free oil changes if I gave a 5 star review, went to schedule oil change, was not free. DO NOT BUY A CAR HERE!!!!!

Trey is the best! Despite my very specific requests, he worked long and hard to help me.. and ultimately everything came together beautifully. I couldn’t be more satisfied with the service I received from Trey! Very knowledgeable and professional!

Trey is a great person to help to get you a new car. He has been able to help my husband and I two cars now. Thank you so much! If you need a new car hit him up!

Great place to purchase a used vehicle. Trey did a great job of getting us what we wanted and made a unique deal happen. Best of all we still love our car!

When into Gurley Leep Honda very nervous not knowing what I wanted, thankfully Trey was there to help me and guide me through the whole process.Trey made me feel welcome, answering all my questions without hesitation. Was able to show me all the options I had, and came home with a Toyota Camry. Service was wonderful since I walked in everyone was very friendly and welcoming.

Great experience!! Highly recommend it to everyone. Thanks to Trey Tyler I was able to purchase my first brand new 2017 Honda Accord sport. Not only do they have a lot of lovely cars but their customer service is beyond great!! They make you feel comfortable great environment.

Amazing experience! I worked with a sales rep named Donny Hilty, who was happy to help me find a car that suite me well and fit all my needs and wants. I would definitely reccomend him to other customers!

Bobbie Russwurm is a wonderful salesperson! She is easy to work with! She is fair and trustworthy! I highly recommend working with Bobbie!

Thank You Bobbie Russwurm was a pleasant experience working with you. We are very pleased with our purchase!

Joe Grueb is very knowledgeable and helpful.Awesome salesman. Will definitely refer him to friends and family.

Just bought my first Honda Civic from this location and Bobbie Russwurm worked with me and my price range amazingly. I couldnt be more happy with my purchase and experience here. Thank you! Happy customer.

Abraham was great to work with. He worked with us in getting the car we did want, cheerful, strong communication skills, humble and respectful. When the deal was done he went an extra yard and helped us in getting the car to our home as I was short on a driver. He went out of his way and made sure there were no hassles. Definitely would recommend him to anyone else out there looking for a good experience during their car purchase.

UPDATE:Today as I was doing errands, my car started to act up. I dont handle stress too well, so I became anxious and headed directly to Gurley Leep Honda. As I pulled in, Trey was walking out and recognized me, I told him what was going on and he asked me to head straight to service. As I got to service, I was more anxious for fear of being turned away without an appointment. Curt was the supervisor (and a BLESSING!), I told him what was happening and what Trey said and he calmed me down and told me that they would definitely look at my car. Kurt was very kind and understanding and all in all, it looked like it was due to a need for a oil change, transmission flush and air filter change. I cant thank Trey and Curt enough for getting me in right away and taking good care of me. You have a customer for life!!Great experience always with Gurley Leep Honda!I purchased my 2012 Honda Fit in April/May 2017 from Trey, who STILL contacts me today to make sure Im totally satisfied with my purchase. I knew the car I wanted, walked on the lot and Trey quickly found the vehicle and never pressured me into looking for something else. He walked me through the car, noted any issues and worked with me making sure all was taken care of. Even recently, when I went to replace the battery and had issues with the radio, I stopped in and Trey quickly assessed the issue and made sure to contact me back to make sure all was taken care of, which it was. In the next couple months, my husband will be looking for a new vehicle and we are making sure to stop into see Trey first!

Bobbie russwurm was super super friendly and made sure all our questions were answered... great job.

I had purchased a car from Trey Tyler and he did such a wonderful job helping me! He did so well at his job that I even came back and brought my mom to purchase a car also. I 100% recommend Trey. He will be seeing more of me in the future.

Bought my 2015 kia there. Bobby Russwurm helped me pick it out. Very nice girl. Thank you 😊 great place

Bought a 2014 Honda Odyssey from Trey. He was very knowledgeable and came in on his day off to complete the deal. The used car manager gave us a great trade in on our 2013 Escape. Clark, in finance was finishing up a deal in front of us and got us right in, was very friendly and took great care of us. We couldnt have asked for a better experience!

Bobbie was great to work with.She made the trade an buy of out truck very easy .Thank you bobbie

Such a friendly staff! Everyone is so nice and helpful, especially Donny Hilty! I recommend him to anyone! He’s so personable and so nice!!

I had a very good experience here. Dean Barnes helped me and the customer service was top notch. He explained everything I wanted to know and gave some great suggestions. The selection of cars is very nice and I appreciate everything that was done to help me along the process.

Gavin is a terrific sales person, he gives you space and lets you make up your mind yet he shows you all the feature he thinks you might like. He listens to you and gets to know you personally. Hes a great guy and a great sales person! I love my Honda Odyssey, and I will definitely purchase my next vehicle from him.

Recently bought a new Honda Pilot from Gurley Leep and have to say that dealing with salesman Trey Tyler was what made the purchase so pleasant. This guy knows the business inside and out- I was out the door with the new car fast. That, to me, is what service is all about. Will definitely be a repeat customer.

Trey was my sales rep and did a super job of helping me get the vehicle I really wanted. He was very polite, friendly and knowledgeable. I would recommend Trey and Gurley Leep to anyone of my friends and family.

BOBBIE RUSSWURM she is a wonderful person She will help you with all your needs when it comes to buying a car

If you are looking for a female sales person, stop in and ask for Bobbie Russwurm ! She is so patient and super amazing!! Highly recommend!

Trey is fantastic to work with. I had an idea of the vehicle I wanted, mileage, and pricing, but was not sure of my options. Trey was wonderful in answering all of my questions and made the car buying experience go smoothly. Within a few hours I was driving away in a 2013 Ford Taurus which I am absolutely pleased with. Go see Trey Tyler.

Bobbie is one of the best workers here!!Shes amazing with everyone and always down to help someone,And answer all the questions I have!!

This place is awesome, especially Phillip he promised he would doing everything he could to make sure I got financed for a vehicle. He even brought it to me to test drive! Im so glad I went there they(he) keep their word and promises. Definitely wouldnt go anywhere else. I will ALWAYS come back here for every vehicle. Thank You

Stop in to see the only female sales woman on their team, Bobbie Russwurm ! She is amazing and helped me a lot🥰.

I purchased a Nissan Frontier from Philip Hamood. He was great! He sat down and listened to my wants and needs in a vehicle. He help me figure out how much I really could afford. He found exactly what I wanted with payments that I could make every month without hurting my budget. Plus he gave me a great deal! He also followed up with me to see if I was still satisfied with my purchase. I highly recommend Philip and Gurley Leep Honda. When I am ready to purchase a new vehicle, I am definitely contacting him to help me!!

Dean B. was extremely friendly and welcoming when I asked about my next car purchase. He gave me great advice and tips and made me feel comfortable. Always a pleasure working with him!

I HATE car shopping!!!But after doing my research I headed out to Gurley Leep and met a salesperson by the name of Trey Tyler. While eating his Moms chocolate chip cookies and testing driving I settled into the thought of buying a car. Trey stayed with throughout the whole long process and how I an owner of the Clarity. Even on my return tips for service Trey saw that I was comfortable while I waited. And even pulled my car up to the door in the rain.I highly recommend you see Trey Tyler of Gurley Leep Honda for your next new car.

Bobbie Russwurm is a very caring and helpful person who makes sure you are absolutely satisfied with the vehicle you have chosen

Gavin Rose is the car salesman Ive dealt with in a long time. Very knowledgeable and dont beat around the bush. Definitely going to recommend him to all my friends and family. He made it a great experience

I was really impressed on how much the sales woman new (Bobbie Russwurn) about the cars I definitely would come back looking to send more people her way

Bobbi Russwurm you have been extremely amazing . I could not thank you enough for your patience and your extreme kindness.

The worst customer service Ive ever dealt with. Service department didnt return our calls after we let 3 messages and the service manager is completely rude. This is my 3rd honda civic from this dealership and Ill NEVER go back

We went to Gates and asked for cars under a specific dollar amount, and we were brought cars well over that price. We felt that we were not listened to. Phillip Hamood at Gurley Leep not only worked with our price, but he also stuck with us through the whole process to make sure our needs were met. We are so happy with our purchase and think that Phillip did an outstanding job! Highly recommend!

Bobbie Russwurm was super professional and helped answer all my questions. I highly recommend her and this dealership!

I am completely impressed with the staff and management they were so helpful. I have always been nervous about buying but Bobbie Russwurm made my experience exceptional.

Visited Gurley Leep with my son who leased a new Civic thru Trey Tyler. Working with Trey was such a joy that I walked out of the showroom with a new Honda Accord for myself as well. I wasnt even car shopping! Trey is a great salesman, and I recommend him every chance I get.

Excellent customer service and work on our vehicle!

Joe Grueb in sales is great to work with very helpful!Would highly recommend him!

Dean was a great help. Very friendly and helpful. Very nice to take time in answering my questions and give some insight into finding the right car for me

My wife and I recently leased a new Accord. Trey Tyler is all about customer service. He has met and surpassed all of our expectations before, during and after the sale. Trey provided the most comfortable and transparent buying experience weve ever had. We are 4-time repeat customers of Gurley-Leep Honda, and plan to be for life. Thank you, Trey, and thank you, Gurley-Leep!!

Why does the service department have an Express Lane for oil changes and what not, if you cant get in to get a service without an appointment? Dont mention the fact that the whole 2 lanes for service are completely empty. Another example of how you get treated on Saturdays from businesses and employees who work on Saturdays in this area. Dont mention the condescending attitudes of the employees who at one time were begging for that job!

Bought a 2017 Ford Explorer from Christian Reyes. He was great to work with and overall was a good experience.

We could not recommend Gurley Leep and Trey any higher! Trey greeted us at the door on a stormy, wet Saturday...with a smile, a Come on in outa the rain! and offers of coffee and water. And our time with him just got better! Trey is easy to talk too, brought the car we had picked out on the website inside (our of the pouring rain) to the service area for our inspection. He rode with us on a test drive, sharing many of the features of the 2018 Accord from the back seat.Trey and the dealership worked with us to get the best deal for both of us, and we took possession of the car the same day! Drove in in one Accord, drove out in another...newer, spiffier, upgraded Accord. Great service!All the staff we interacted with were cheerful, pleasant, and helpful. On a follow up visit, we spoke with Ken, the Sales Manager. Ken answered our questions, listened to some small concerns and rectified them immediatley...along with apologies for them.We highly recommend Gurley Leep Honda, all the staff, and especially Trey! Thanks so much, Trey!

I took in my 2016 Honda Fit (which we love) for an oil change, which Gurley Leep Honda makes so easy. I turn off the highway and immediately know where to pull in for service. I was warmly greeted as the service manager came out to the car to get basic information and given a form to sign. I was directed to a very attractive and comfortable waiting area - with restrooms and a snack room across the hall. I sat down to read on my Kindle and before I knew it, the service was completed. I was checked out with written information of what had been done, paid my bill (with a $20 off special) and was on my way in my car which had also been washed. Thank You Gurley Leep Honda!

Great customer service and I drove off with a beautiful vehicle. Dean Barnes is a great guy and was very helpful in helping me find the right vehicle for me. 2 thumbs up!!

Just left about an hour ago with our new to us car. Worked with Trey. Really great to work with. Very helpful and was great with our kids too. Highly recommend