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Rachel Wain - State Farm Insurance Agent
2410 Middlebury St, Elkhart, IN 46516, United States
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Jo
Review №1

I ABSOLUTELY LOVE Rachel and Dina!! These 2 ladies make dealing with boring insurance issues bearable. They have listened and been very supportive with every need I have ever had. I would recommend them to anyone. They make you feel like a friend/family. They will provide the best service around. You and your needs are their #1 priority. Give them a call and at least give them a chance to prove to you how GREAT they are!!

Ve
Review №2

My family and I have had insurance through Rachel for the better part of 20 years. The staff have always been responsive, helpful, kind, and professional. All of these qualities went above and beyond during the pandemic, and Im so very grateful. Im not really sure how the rates compare to other companies, but Ive honestly never seriously considered changing because the customer service is so great.

ro
Review №3

I have been a long time State Farm client, but when my original agent retired and my policies were transferred to Rachel Wain’s office, I hit the jackpot!! Rachel, Dina, and Kelly provide awesome customer service! They never make you feel like you are bothering them, they go the extra mile. I feel like family whenever I call or visit the office. I also find State Farm’s pricing to be very competitive.

As
Review №4

My family and I have worked with Rachel Wain and her wonderful staff for years. I couldn’t imagine doing business with anyone else. Their professionalism and customer service are beyond compare. They are always ready and willing to help however they can; with compassion and service of this quality it’s hard to not see them as an extension of the family.

ri
Review №5

I’ve been with Rachel and State Farm for 11 years now and I couldn’t be happier with my insurance! Rachel and Dina go above and beyond to make sure I’m getting every discount available while still providing excellent coverage. I know the moment I have any questions or issues I can call up to the office and they’ll do whatever they can to help. Calling them is like talking to an old friend-they remember where I work, ask about how family is doing, crack jokes, all the while helping me with insurance. I could laugh and joke with Dina all day and it would never get old! Rachel and Dina provide world class service and coverage with small town, personable vibes and I know as long as I’m with them I’ll never need another insurance agent.

Me
Review №6

Rachel Wain State farm, thank you for your help these past 10 years!!! Dina is a rockstar and always good for laughs and a very comfortable atmosphere! We carry multiple auto policies, rental, and life insurance all in the same place. We have been helped so many times by their free roadside and towing services too. Always friendly and compassionate. Thank you for everything you have done for my family.

sc
Review №7

I have worked with this office over 15 years. They are consistent, professional and extremely responsive to my insurance needs and questions. I remain grateful for their friendship and help over the years.

Ja
Review №8

Very friendly and helpful... pleasure to do business with this office

Ri
Review №9

My wife, until she passed, and I have been with Rachel for a very long long time. Rachel, Dina and Kelly have always been very helpful with our cars, truck or home. I would remind them to the moon and back.

He
Review №10

Rachel’s office has always been very responsive, efficient, kind and informative. We’ve been customers for at least 20 years. They do their best to provide us ways to save money on insurance too. Really appreciate all they do!

Da
Review №11

Been with statefarm for many years. Always had a great experience with them! affordable and dependable insurance. Love the staff, always very helpful!

Li
Review №12

Rachel has been my agent for more then 20 years. Her and the rest of the office staff go out of the way to take care of business for you.

Br
Review №13

Rachel, Dina and Kelli are always helpful and kind. My favorite!

Re
Review №14

Very good people to help u out and the insurants is great

Ke
Review №15

Our family has always had a great experience with Rachael and her staff. Very friendly and helpful.

Jo
Review №16

Ive been a state farm customer for nearly 20 years. Always been with Rachael. Her office and staff have always been extremely helpful. Multiple auto, home owners and life policy all in one place.

Vi
Review №17

We have all of our policies with State Farm. We have never been disappointed in Rachael and her staff. I recently was rear ended by an uninsured driver and Rachael and her team handled my claim very efficiently and professionally.

is
Review №18

They have always helped me get a good rate and offered ways to lower it as well as keep me updated on changes, they are friendly and always helpful

Ia
Review №19

Absolutely love the staff! They treat you like family

St
Review №20

Love all the girlies at Rachel Wain’s State Farm office. 🤗 Thank you for always taking care of our family’s needs. ❤️

Re
Review №21

Very courteous and knowledgeable to questions being asked

Pe
Review №22

Anytime I need help or have a question about my insurance, i just call Dina Boocher, she always answers my questions & anything else i might need. 5 star rating, from me!!

Li
Review №23

I was a State Farm customer for 10 years and had a great experience until Rachel Wain and her office became responsible for my account. They have consistently given me conflicting information from what the State Farm 800 number has told me. It took 2.5 months to cancel a policy. Every time I called in to Rachel’s office to try to sort things out, they were extremely rude. The 800 number was extremely helpful every time I called, but explained that cancellations had to go through the agents office. Even though every phone call was notated on my account, Rachel’s office tried to claim that I was responsible for paying until they got around to cancelling the policy. I love State Farm but highly recommend taking your business to another agent’s office who treat customers with respect.

Fa
Review №24

They have been a great help for years!

Jo
Review №25

For 20 years, all my insurances coverages/needs has been through Rachel Wain.

B
Review №26

So friendly and helpful! Great agent!!!

Information
1 Photos
26 Comments
4.6 Rating
  • Address:2410 Middlebury St, Elkhart, IN 46516, United States
  • Site:https://www.rachelwain.com/?cmpid=gmye_blm_0001
  • Phone:+1 574-293-8130
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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