Our air conditioner went out and then our furnace. We did our due diligence, with researching and getting quotes. The experience we had with Joe was phenomenal. We couldnt be happier with the quality and efficiency of our new system. Our comfort level in the house has increased, the energy bills have decreased, and there is peace of mind knowing our equipment is made in the USA! Should there be any future issues, the parts can all be found in the US. The installation was smooth, and although very lengthy for the workers, they dismantled and removed the old system and had us up and running with the new system in just one day. Thankfully, Joe was able to obtain affordable financing for us. Since the installation, we have had yearly maintenance visits for both the furnace and air conditioner. They always arrive promptly, are very thorough, are respectful of our home and are personable and polite. This company is top notch. Buy and enjoy with confidence! Thank you to all that have made our experience outstanding at Legacy. We sincerely appreciate you.

The Legacy technicians are always professional and knowledgeable and offer honest advice and suggestions . They are always on-time and polite.(and they tolerate my annoying pups ). The services they provide ate top notch and reasonably priced. I love the monthly maintenance program. It keeps my equipment running smoothly and gives me a heads up to any future issues that may arise before its an emergency. I would highly recommend this company for all your heating and cooling needs.

We have been very pleased with the furnace installation that occurred several years ago. And have also been very satisfied with the annual preventative maintenance provided . A very professional company.

Service was prompt and complete. Very helpful in looking towards preventative maintenance to keep things in order. Polite courteous and thorough.

Bill came out and did a fantastic job. He took the time to explain what was happening, and gave possible solutions for some issues. He was very thorough, professional and personable. Highly recommend Legacy Heating And Air!!

It’s 4:30 Saturday afternoon. 95 degrees. A/C quits. Fast efficient service. We were back up and cooling about 90 minutes later. Highly recommend you purchase their heat and A/C tune up program. They are amazing, and friendly and show up when you need them.

I very pleased with experience with Legacy Heating and Cooling. From the Reps on the Phone to the Technician I spoke with they were very courteous. They were able to be at my the very next morning. I appreciate the extra step the technician took to keep our clean from the outside. I recommend this company and their annual service package offer.Thanks again for helping us!

Our AC went out and we used another company who failed to diagnose it properly with over an hour on the job site. Called legacy and they showed up 30 minutes later. Took their technician less than 10 minutes to diagnose the problem and less than 30 minutes to fix it. He also gave us recommendations on our existing outdated unit and we enrolled in a maintenance program they offered to never have issues again. You pay for quality service and to my surprise they are very affordable! Highly recommend and will use LEGACY every time from here on out!

The technician arrived at promised time. He was professional and helpful. All questions were answered and his summary of the systems issues/problems was clear and helpful. We were satisfied in all respects with this service call.

Love Legacy, they installed a full system that performs great, and they do free routine maintenance checks to ensure that our units are/continue to perform to their fullest. Today our technician Nathan did a great job, got everything done quickly and explained the status of the units well!!!

The technician that came to our home to do the routine maintenance on our HVAC system was very professional. He performed the routine scheduled maintenance on our system very quickly and well during his visit to our home. We have been using the routine maintenance plan with Legacy Heating and Air for years with no issues with the work that is performed. We recommend Legacy to all of our family and friends.

Very please with the service, as usual, from the time I called, I believe Mitz, until the Technician completed the repair. Our Technician, AGNODT, Exceeded our Expectations. The repair was to correct the furnace that was short cycling. The house was cold, now back to normal. Bottom line, if we have another problem, we will will request AGNODT. We have been with Legacy and will never switch...Thanks AGNODT.

Did my biannual maintenance and a great job as usual. Always here right on time as promised. Absolutely no complaints for the six years of using Legacy for our HVAC needs.Thanks Legacy. Dave and Sharon

I purchased my first home and paid for a one year maintenance program. It was to include three visits. On the first visit the tech stated that my furnace was short cycling (overheating). He could not offer me a reason why. He offered to change the safety switch that was shutting the furnace down because of the heat, then stated that he didn’t think that was the issue, but we could try replacing it anyways. The tech stated that because the furnace was short cycling, it was not serviceable. He had no viable reason why it was short cycling. The notes he made for the visit were almost unreadable. He offered to have someone come out and quote me for a new system. A few days later the salesman came out and quoted me $11,000 for a new system, or payments of $160 a month for 10 years. I declined. I contacted legacy about my maintenance program. I stated that no maintenance was done, and I inquired about the program itself since my furnace wasn’t serviceable. They stated that it should have been changed from a maintenance visit to a service visit with me paying $40 for the visit (on top of the $185 I paid for the program). I was then offered to be connected to the techs supervisor. After playing phone tag for several days, I gave up having no solution from Legacy, and having had no maintenance done. They then called a few month later for a maintenance visit. I expressed my disappointment with them and stated why have you come out again if my furnace is unserviceable? After collecting my $185 for a three visit maintenance plan, they only came out once and did nothing but try and sell me a new system. No partial refund was offered for unused visits. Then they had the nerve to send me a renewal notice. Really? I had to have a different company come out who immediately diagnosed the issue. The Legacy tech they had sent out was truly clueless about the furnace.

Very friendly and professional. Always prompt and clean. Rodney did a great job explaining what he was looking for and why. Highly recommend Legacy!

Legacy Hearing and Air has been our go-to contractor for heating, air conditioning, and plumbing for several years now. They are *always* courteous, professional, and, most importantly, knowledgeable! Its getting increasingly rare to find people who are actually good at what they do, but with Legacy I can always trust the high quality of their work. Thank you, Legacy, for your outstanding service!

Mark came out and unclogged our very clogged dryer vent. He was very professional and did a great job. He went the extra mile to make sure every last thing was checked and working ( including helping us take a board out of our deck to be able to check airflow as that is where our vent is located). Legacy always comes through for us and we are very happy with the company and their employees.

Service tech was extremely thorough and explained the work he would be doing. I was very impressed with the air monitoring equipment he used and the reports I received.

Best price out of 3 received. Tech was knowledgeable and worked quickly. Respected our home by putting down tarps. Entire job was done in about 6 hours. Very good experience! Would highly recommend Legacy!!

We recently had our A/C and Furnace replaced with a Daikin system, which was installed by Legacy. Joe, our salesman presented us with some great options and did not pressure us (which was refreshing). The Installation Technician, Trent, was very knowledgeable and professional. He answered questions that we had and impressed us very much. With team members like Trent and Joe, we highly recommend Legacy Heating and Cooling.

Nathan was courteous and professional. He Was also informative, which I appreciate. Legacy has serviced my furnace and A/C for 5 years now and I wouldn’t use any other!

Kenny was great! He called ahead of time to let me know he was on his way, showed up on time, was polite, quick and thorough with diagnosing the problem with my A/C. Offered me his honest opinion and didn’t try to sell me a new unit when mine still has life left in it. He explained everything thoroughly and made sure I was happy before he left. Won’t hesitate to recommend them to anyone I know!

The repair man appeared very promptly. He was courteous and knowledgeable. He found the problem with the outdoor A/C unit right away and explained everything to me. He was comfortable with me watching all of his repair activity and let me assist him where another pair of eyes and a third hand proved useful.

After further review this company lived up to the expectations. They were recommended to me and moving forward I will and would recommend their services to anyone. Great service, great value and great communication. Most of all the listen to the customers needs and make sure they work within everyone’s means!

These guys were very honest and very thorough. I had more than one problem and they checked everything until they found it and fixed it. I would definitely recommend them for any service you need.

I have used these guys since the first week of owning my house. They have always been very courteous and professional. I will continue using them until the day comes where I move out of their service area.

The entire system in my house was in emergency need of replacement. After calling Legacy, they came out for an estimate the following day. Joe, my comfort consultant, was friendly, easy to talk to and able to show me exactly what my home needed. The level of information was more than I expected and very welcomed. They were extremely busy to to high temperatures but managed to fit me in the following week. Joe made the process smooth and hassle free for me.On install day the men showed up on time and got immediately to work. Andy and Dave ( my installers) were easy to interact with and made sure to answer any of my questions. They spent 12 hours getting the job done. No breaks, no lunch, just busting it out to make sure I had my cool air before I went to bed. Both of these guys were above and beyond my expectations. When they were done, the only sign they had been there was an amazing new furnace inside and a beautiful ac unit outside.There isnt anything they could have done better! Fantastic service from start to finish.

Our serviceman called & guided us as to what we could do on our own to correct the thermostat error message and we were successful. So happy! This prevented a service charge.

My wife and I love Legacy Heating & Air! They have been an incredible HVAC company to work with. From their customer service reps working with our schedules, to having their knowledgeable technicians service our units; we have been extremely pleased with the experience.

Nathan performed summer half of yearly maintenance contract.Courteous and knows his stuff. Best cat theyve sent out yet.

I called at 8:30am and was able to schedule an appointment in the early afternoon. The technician, John, showed up on time and did an excellent job getting our AC back up and running within 30 minutes. A great experience

We have installed 2 full Hvac with legacy, the first one is working very well, however 2nd one is not cooling properly.The real issue is I have contacted these guys 3 times and they are not responding to my requests in time.The tech came and installed the new thermostat which did not fix the problem. I have asked them to check it again but nobody is bothering to reply to my calls.At this rate I will not be recommending them to anyone.Thanks

The serviceman was very professional and very efficient. Definitely a star shining on your company.

A circuitboard went out on my new air-conditioning furnace unit. Nathan came out and spent quite a bit of time checking everything out to see if he could get it going for me. Unfortunately we have to order a new one so I should get it Monday or Tuesday. Again Nathan was very helpful and spent quite a bit of time checking everything out

I smelled gas, called Legacy (who also installed our furnace). They were quick to come out, find leak and repair. Nathan was respectful, honest and quick. Couldnt ask for more. Thanks Legacy!

Had our yearly AC inspection. Marty was our tech for today, on time, professional and very friendly and informative! He inspected everything and told us what he seen and gave us feedback. I was very happy with his service and I will recommend this company to all my friends and family!! 5 stars ⭐️!

After years of dealing with Lefever which I loved. They let me pay what I could. This place won’t even give me a chance.

Rusty was very prompt and extremely pleasant. He did a tune up on the HVAC and walked me through what he was doing and why. He educated gave me a bunch of information and tips. He even explained things a million different times for me and didn’t get annoyed with all my questions.

The technician was very knowledgeable, clean, professional, friendly. He performed the necessary service and advised me of issues. He did not upsell but was honest and followed my decisions.

Fantastic experience with Sean! He was kind and smart, and willing to explain what was going on with the boiler, radiators, and AC. Can highly recommend Legacy and their team of experts!!! Thank you!!!

Thanks to Brant for remarkable service!! He was kind, prompt and patient! Explained in detail what needed to be done and why. I would highly recommend Legacy for all your heating, cooling and plumbing needs.

This is the first time I used Legacy for plumbing services. They provided great service and the techs was very knowledgeable. I will definitely use them again.

Great job! Timely, communicative, and reasonable charges! Legacy Heating is our regular go to.

Technician was on time, courteous, respectful of property and efficient. He not only performed the maintenance, he also gave small, but important, information for future efficiency of the unit and its eventual disposal (because of environmental regulations).

Very prompt response time & good customer service! Glad to have them servicing our units going forward!

Showed me some simple fixes to reset things for next time the water heater isnt working.

Legacy provides exceptional maintenance service for heating and air conditioning. Customer service is efficient and makes it easy to schedule an appointment. The technician was on-time, explained work to be done, was thorough, and when completed reviewed how the system was running.

Great service. The tech was very professional and it didnt take very long. Im a satisfied customer!

Nathan came out to check our air conditioner and did a wonderful job. Everyone I have dealt with has been very professional and polite. I would definitely reccomend them to anyone in need of hvac work.

Very impressed with same day service. Air conditioning was not functioning properly and problem was diagnosed. Serviceman was extremely professional and thorough. Will definitely call again for our HVAC needs.

John very knowledgeable, nice guy. Very pleased with service so far

Legacy maintains/services our furnace and air conditioner plus installed our home generator. Very professional at every level from communication with the office to knowledgeable, trusting and accommodating field techs. Kyle maintains all three of our units and he is outstanding. Definitely give Legacy a strong recommendation.

Expensive like everything else, but repair tech Bill is the best. Always has a smile and willing to help with whatever needs I have for my HVAC system. Highly recommend their ongoing maintenance/repair program.

Our technician was named AJ. He was incredibly knowledgeable and efficient. And he was as thoughtful as he was knowledgeable. I will definitely be using them for other projects.

Our AC went out on the 4th. Bill, our service tech was on time and fixed it quickly! Very grateful for their professional services!!

Good communication. Service Technician was on time, very polite and considerate of our home. Thank you. I have recommended you to others.

The service manager, Sean, spent alot of time going over everything, making sure everything was good. Was very pleased! Would definitely recommend Legacy!

They arrived quickly and repairs done quick. Friendly service!

Great company, repaired our air fast and cheap. Ask for Nathan, he is thorough and professional.

I have had the pleasure of getting to Know Joe Kilcup at Legacy Heating and Air. I have been able to experience a fantastic presentation and I have really gained some invaluable knowledge about my heating -furnace and Air conditioner. I was impressed by his knowledge of the industry but mostly his sincerity. He truly wants to ensure all customers , regardless if they continue as his customer, are fully informed of what they need. The customer really does comes first! His energy is amazing, you just feel at home with him. I encourage anyone looking to gain more knowledge about A/C units and furnaces to reach out to Joe Kilcup at Legacy to achieve this.

Josh, was early and extremely professional especially regarding Covid regulations. We felt he was honest and took his time to help figure out the source of our issue. We will request Josh if possible regarding and future services!

Service tech was great. Ive been a customer of Legacy for over 14 years and have ALWAYS been pleased with their service.

I like them. They are quick and on time. They always answer or call back. So far Ive only had upkeep maintenance done and Im part of their program for that. But Im sure they will be just fine if anything ever needs repaired.

The normal, scheduled maintenance of our HVAC system was done in a very quick and professional manner by the technician, Kenny. We are very satisfied with the service that we have received from Legacy for the last several years.

I have a maint. Contract with Legacy and they check out both AC And furring the appropriate times of the year. They are always professional and knowledgeable. I have been with Legacy for about 13 years and will continue.

Very punctual and professional. Answered all my questions. Courteous and friendly.

I have never had a bad experience with this business. Everyone is always friendly and professional.

Great service. Very knowledgeable and friendly. Using other companies and being very disappointed, I’m glad I switched to Legacy. 😀😀😀

On time and nice company to use to service my furnace.

The young man who came out was really nice however I was dealing with a leak between my upstairs and downstairs bathroom. The water was dripping threw my ceiling. I could hear a drip behind my shower upstairs. He looked listened and heard it as well. He said they would have to cut a hole in my ceiling of my downstairs bathroom to find leak. 😐 I opened up tje panel behind my shower. It was only 4 screws. I found the leak myself with no holes in my ceiling. Cost under $10 to fix my problem. Not the $1500 he was guessing.

Brant did a great job explaining everything to us! It wasn’t the news we wanted but atleast we got a very detailed reason why we have to get a new system! Thank you Brant for being a professional and being understanding with us!

AJ was on time, courteous and professional. The job was explained well and done well and I am happy with the results.

I explained a problem I was having to Walt the technician and he found what was causing the noise and fixed it. I was so grateful to have it taken care of. Walt then continued with the regular maintenance procedures. He found an excess in the coolant fluid and took care of that as well. He was very friendly and mild mannered. I am very satisfied with his service.

Thank you Nathen great job and a very pleasant maintenance man ! You were on time and explained what you were checking on our air , and changed a part that needed changed!!Great job !! Thank you !!

They did a great job. Very responsive and came out on a Saturday. Dealt with Marty. He was very professional and honest. Would use again.

We are so very happy with our heating and air conditioning system. The maintenance Legacy offers keeps everything in good condition. Our latest maintenance person was John. He was very polite and professional. We have been impressed with Legacy from the start. They have not let us down in any way since. We have been their customer since 2015.

Kenny was on call Sat and due to tornado warnings and storms, unable to come. He called Sunday, although not on call, and got here first thing in the morning and made repairs. We already highly recommend Legacy and this is another example of why we tell everyone to use Legacy!

Bill was fantastic! Very knowledgeable and helpful. Plus, great conversation. Thanks!

Josh was great! Explained things well at each step. I knew this would not be easy (install dishwasher and lower the gas pipe that was preventing new electric range from going back against the wall). Had to reschedule by two days because of illness in first assigned worker but that was not critical for me, and illness happens! David handled my calls personably and professionally. Would use them again over the big box stores.

Legacy was very responsive and even responded to a service call on a Saturday! The service technician was very knowledgeable and gave us tips on maintaining our HVAC in the future. I would highly recommend this company for any HVAC needs!

John came out on a Sunday right on time (they were able to squeeze him out earlier due to hot temperatures) and got my AC unit cranking back in great time fixing a part that had gone bad in the unit outside (under warranty). Highly recommend Legacy.

Legacy representative Brant Lamb was polite, helpful, and knowledgeable. I will be happy to have him return in the fall for my next maintenance.

Marty showed up on time, very courteous and professional. He knew exactly what to do and where to find the equipment. He’s always pleasant and friendly. We are very happy that we made the decision to be with Legacy and our new Daikin system. Mark and Kathy Mow

Service tech arrived on time. Wore face mask and shoe coverings. Was friendly and polite. Performed maintenance and was on his way. Would recommend.

John the service guy was terrific. He was there about 30 minutes after I called. Quickly repaired my AC and educated menabout my unit. Thanks.

Josh came out after we called about our sump pump failing. He was extremely knowledgeable and had our new pump installed and fixed within 20 minutes. He was quick, and explained common maintenance and cleaning of our pump. Thanks for the great work, Josh!

The service from Legacy was very professional, John did a excellent job checking and cleaning my air conditioner. I would definitely recommend Legacy for any of your heating and air conditioning needs.Jim Brazel,Sawyer,Michigan

Tech was very cordial, informative and professional. Provided service in a timely manner

Legacy heating & cooling was prompt, efficient & fairly priced. AJ did a fantastic job & was all about customer service. Thanks

Tech was on time, very nice, and professional. Quick repair to old AC unit and was on his way. Excellent service.

Legacy has always been a very dependable, professional, quality service company in my opinion. Their technicians are friendly, knowledgeable and seem to really care about the customer’s needs. They explain problems clearly and offer options to reconcile the issue. And they are reasonably priced. Thank you Legacy!!!

NathnNATHAN DII A VERY NICE JOB AND WAS VERY INFORMATIVE TO

Rusty came right on time, and quickly discovered my fresh air intake was blocked. He showed me what had happened and advised me on how to prevent it in the future. Then he gave everything a good check to make sure it was right before he left.This is why I stick with Legacy: they actually care about their customers.

Kenny came in and found the problem literally within 2 minutes. Discussed the problem and had it fixed pretty quick. Great job! Tks!

Super professional technician. He was thorough, smart, and demonstrated a lot of knowledge regarding HVAC systems. 10/10 would recommend.

Service representative was friendly and professional. He did what was required efficiently. I was very pleased

Same day service. Diagnosed and fixed the problem quickly and efficiently. Technician was friendly, knowledgeable and efficient. Would definitely use again.

When we have an hvac problem, we get rapid response. Discuss problem and options with me. I trust them.

I had to change my appointment time and they were completely accommodating and flexible to make sure my heating maintenance got done on the same day. The tech they sent, Rusty, was kind, knowledgeable, and efficient. We appreciate the care that Legacy takes in treating their customers like family.

The service technician was very professional and explained what he did when he was done. I usually have the same technician for my maintenance checks on my air conditioner and furnace which I appreciate.