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Stanley Steemer
4584 Bardstown Rd, Elizabethtown, KY 42701, United States
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As
Review №1

This was our first time using Stanley Steemer she absolutely love how friendly and quick they were. My carpets feel new! We will definitely use them again!

Br
Review №2

Major flooding in Dr office. Had to cancel patients. Duke and his team responded so quick and had the office back up the next day....super valuable asset to have in our community!

Rh
Review №3

We had a great experience. I had an area rug with pet stains cleaned and it came back looking brand new. We also had our sofa cleaned as well. It looks great and Chris gave us amazing customer service! Definitely will use them again.

Ka
Review №4

I am always delighted with the results of having my carpets cleaned. The work is done in a very professional manner, and they are always on time! I highly recommend this company for your cleaning needs!! Thank you guys for always cleaning my carpets and being so helpful with the process!! *****

Di
Review №5

I love having Stanley Steemer clean our carpets. They are always professional, polite, and precise. Recommend them for all your cleaning needs.

Jo
Review №6

I had my air ducts cleaned after 20 years. Luke and AJ did an amazing job. I can feel and see the difference in the airflow and air quality already. Thanks guys.

C
Review №7

First, fantastic customer service! I’m also extremely pleased with how amazing all my floors (wood, tile, and carpet) looked after cleaning. The maintenance coat for my wood floors was the cherry on top. They look great! HVAC service was also thorough and well done. Im very happy with all of the services I received.

Ka
Review №8

Luke and Nick were excellent! They were extremely professional and personable, explaining what they were going to do. They were on time and got the job done quickly! They were very kind and I would recommend them to anyone!

Ad
Review №9

E-town Stanley Steamer saved me from having to replace all my carpet on a home I just bought. They deep cleaned the carpet in just a couple hours and got dirt and stains out that I thought were there for good. Carpet looks and smells new again. Will be using them annually to keep my carpets clean.

Jo
Review №10

We needed a short notice carpet cleaning service. When I called them, I was actually surprised that they were able to come on the date I needed. They kept us informed as far as when they would arrive. They got the carpets cleaned quickly when they arrived and cleaned up everything when they were done. Friendly service and great job. Highly recommend this business.

jo
Review №11

We had an insurance claim that was handled by the SS Restoration team. It was a stressful disaster. We had water damage on 2 floors. Serge, Brandon, Jamie, & Julian helped us get back to normal. The team was kind and courteous and kept me updated every step of the way. My ceilings are repaired and look great. Highly recommend.

Do
Review №12

Great service. They were on time and professional. Could not ask for a better experience. Highly recommend.

Da
Review №13

Had water damage in our bathroom under the toilet area and a friend recommended Stanley Steemer. They came out immediately and dried everything out. Brandon was there to oversee the construction and we felt comfortable with everyone he had working in our home. They did an amazing job putting our bathroom back together again from the subfloor to the tile to the paint and also finding the root of the problem. Duke runs a first class business and Brandon and the other guys were all skilled and friendly. We are so thankful for the help they provided during a stressful time.

Ki
Review №14

Was told when booking the appointment the only things they do not move is beds and electronics. They did not move any end tables, night stands, or dressers that were empty. Only moved the couch and chairs because I moved them. They did not get close to the base boards or doorways. Had deodorizer put in one room and they put it in the wrong room. Still have several stains that were just rushed over. When I asked them about it was told its normal wear and tear of a carpet and yet when I took a rag to it it came right on up. All on all not happy to hand $270 over and not getting all that I paid to get.

no
Review №15

Carpets look and smell great!! The gentlemen that showed up were friendly and professional, I will be using Stanley steamer from here on out, going to do the couch next !!

Ca
Review №16

Nick and the other gentleman where very professional and did an amazing job on my carpet will definitely be using them again

Ja
Review №17

The men who came did a great job and were very polite and helpful.

Ch
Review №18

They did an excellent job on my carpets and got all the spots out!! Can’t say enough about how happy I am!

Na
Review №19

I wish I got the guys name who came and cleaned my area rug, but he was polite, professional and on time, came in cleaned the rug it looks brand new, very happy with the service he provided.

St
Review №20

Had all ducts and intakes cleaned. The guys were very professional and explained the process. I would definitely recommend them for cleaning your home

Ja
Review №21

Very fast response for duct cleaning estimate and courteous

Sh
Review №22

Luke and Uriah did an excellent job and were super quick! They were really friendly, informative and casual and I appreciate that! Thank you!

Ja
Review №23

Had them come to clean my air ducts in my house. Price was fair and astronomically lower than other businesses had quoted. Crew was fast and professional. They took time to be careful and do a thorough job. Would absolutely recommend this service and this company to anyone looking to have your ducts cleaned.

Pa
Review №24

Beey good. Last call of day. But did not feel dhorted due tu o tired wanting th o be off work. B et y polite an . Did a good job. Answered all concerns. Will welcome them back.Thabk you.

Be
Review №25

The gentleman were knowledgeable about the services offered. They were friendly and quick while cleaning the carpets. I would definitely use this office again.

Sa
Review №26

Fantastic service! Extremely satisfied with Andrew Hudson and crew member! In and out service, extremely polite, knowledgeable, got the job done in a timely manner! Absolutely recommend Stanley Steamer, good service like this is very hard to come by these days!

Au
Review №27

Personal was great and the service was as excellent as I thought

Je
Review №28

Andrew from the Elizabethtown branch was very quick and responsive! He did an amazing job on two rooms with very tough/ stained areas. Will use them again!

Pa
Review №29

The carpets were very stained and old and they look brand new now, the whole room looks better! I would definitely use them again.

Pa
Review №30

The workers were able to answer all my questions and was very helpful when they had to explain what was happening with my car.

Jo
Review №31

We had our a/c duct lines cleaned, they performed the job in a timely manner, very professional and at a great value. Will definitely recomend. We have had our carpets cleaned by Stanley Steemer in the past, and that was also a great experience.

Th
Review №32

I called for stone tile cleaning they arrived called owner and left. Being new to area I contacted corporate office to locate an office that would do the work of cleaning my floors (I was willing to pay their price).Owner contacted me his message I cant believe you contacted my corporate office. Owner assured me he would be in touch to come out and estimate the job correctly... now all that Ive gotten is no call back etc... Not happy with the lack of customer care.

Ja
Review №33

Harley really knows the job well. I highly recommend Stanley Steamer in and around the Louisville/Etown area.

Ri
Review №34

Very professional. Did an outstanding job on all our carpeting. Will have them back to do furniture in the future.

Me
Review №35

I was so happy just to see them pull up in the driveway! They did a more than amazing job on my carpet I’m extremely satisfied and will use you in the future! Thank you so much for coming out my way and making me a happy camper! Lol Have a wonderful blessed day! See ya soon! 😊

Lo
Review №36

Stanley Steemer is by far the best company I could’ve ever used and was super affordable, I will definitely be using them again in the future!

an
Review №37

The Service Tech that came out to my house was Chris and he was very professional. I just finished painting the lower section of my house and Chris help with getting all the paint that me and my children drop while painting (beginners) out of my carpet! It was great to meet such a nice and helpful young man! Would recommend to all my family and friends!!

Mi
Review №38

This place is Amazing! Josh and Wade made my carpets look brand new again. I am absolutely blown away at how great of a job they did. I will definitely use them again and again!!

C
Review №39

5 star service recovery from Josh on behalf of Stanley Steemer. Professional; friendly and efficient. Carpets look so good. Thank you Josh for taking such pride in your work.

Mi
Review №40

My carpet was sticking afterwards sweeper wouldnt push across it at all...Had to reshampoo after paying over $300 for a unrofessional job

An
Review №41

Lucas has cleaned our carpets several times & he is always so nice & helpful. Gives us options and always gets our old stains. I’m always amazed. Great job guys!!

To
Review №42

The carpet is super clean and my rug is the cleanest its been in years. Both guys were very nice. A professional job!

Pa
Review №43

Highly recommend this company! Friendly, knowledgeable, and extremely considerate of our concerns. Excellent service!!

Ch
Review №44

Chris was professional, personable, and knowledgeable.

An
Review №45

I asked them to clean under my couch. They did not. I was also told they would be wearing masks and gloves and they did not. I am very unsatisfied.

Ja
Review №46

Was very pleased with the Service I have used Stanley seamer for many a year Chris and his associate were very pleasant

De
Review №47

Chris and Wade were wonderful, they above and beyond, took their time to hear our concerns and needs. And did an amazing job, very professional and friendly, you couldnt ask for a better job, we were very satisfied.

Ti
Review №48

Harley was very professional and knowledgeable and helped us decide the best way to clean several area rugs. She did a terrific job for us.

Ch
Review №49

Absolutely AMAZING service... the guy showed up at noon... the window was noon to 5. (I think he may have waited down the road for the window to get here...) He was VERY professional... did a WONDERFUL job on the carpets... saved us a TON of money on replacing them... gonna schedule them to come back and do the rest of the house...

Ke
Review №50

They showed up on time, were friendly and fast! He had my living room and hallway carpet cleaned in less than 30 mins.

Wi
Review №51

Great experience overall!! Excellent customer service, superb quality, and fabulous work across the board. Five stars all the way!! 😀

La
Review №52

Very knowledgeable about the business. He made sure I was satisfied with the job.

Ma
Review №53

They did a great job on my carpet. will use Stanley Steeler again.

Ti
Review №54

Luke and Aaron were professional, courteous and efficient. They did an excellent job cleaning my air ducts and tile floor! Would definitely recommend Stanley Steemer for any cleaning needs.

Ri
Review №55

Wade the technician was very professional and thorough. Carpets turned out great!

Sc
Review №56

I did a 5 star review 2 weeks ago for the tech that came to my home....Im retracting that review. I will brief this and say my carpets had that nice vaccumed-tracks in them but they werent cleaned. I vaccumed all carpets after the carpets dried. I pulled up nothing but dirt. I pulled out my wet vac and shampooed, I pulled up dark dirty water.I was highly disappointed that I paid for a service that was not done correctly. I will say after I called Stanley Streemer and voiced my concerns, they had a lead tech and another tech come out the next day. To the gentleman that came out to redo my carpets... 👏👏👏 5 stars to you both. All my carpets looked and smelled great, plus they were actly clean. Thank you

to
Review №57

My experience was awesome :) I would highly recommend Chris to my friends an family.

Ry
Review №58

Very friendly staff, professional manners, and detailed description of services rendered. Thanks again.

Ju
Review №59

Aaron and Luke did an absolutely wonderful job on my carpet and sofa!!! Very well pleased with them and their work! Superb!!

Ch
Review №60

Very professional team

Je
Review №61

Great service. On time with good employees

Le
Review №62

The professionals that came into our home today are are the same ones that go to our place of Business. They have been to our home many times and treat us great. We are alway thankful when they show up.

sa
Review №63

Excellent employee that cleaned and sanitized our couch. Very professional and great work ethic. Thank you!

Ma
Review №64

Chris did a great job, Hightower recommended him for cleaning carpets.

Su
Review №65

Did a great job getting hairspray buildup off tile floor. Carpet cleaning was good but didn’t get some very small spots out in one area. Overall I was satisfied and would call them again.

Je
Review №66

For the most part everything was good. Couch looked good and the girl who did it was very sweet. My only complaint is trying to sell me on something else when you get to my house. So she talked up this protection that she can put on the couch and how its supposed to keep stains from soaking in deep. Ok well I just got my couch done so idk how well that works but it seemed like all she did was spray hot water on it. My couch was soaking wet when she left. That service was an addition 73 dollars which I thought was ridiculous and had I known what she was doing I would have never paid that

Pa
Review №67

Quick service but old stains are not removed clearly.

Le
Review №68

I was very pleased from start to finish. Chris was here on time and immediately got to work. The carpet and furniture look so much better. He did a great job and was such a nice guy! Will use again.

Lo
Review №69

Chris was very polite and explain the extra benefit of Deodorizing the furniture to get rid of the pet smell. Furniture looks 100% better. Very satisfied with the service

Ka
Review №70

Josh was very pleasant and did a great job.

ro
Review №71

I was so excited when I found out Stanley Steemer would come to my house, pick up my 3 oriental carpets and take them off site to clean them. When the Stanley Steemer employees came I told them that one of my small dogs had been sick and had urinated on the carpets. The one young man that seemed to be in charge said they could take care of that. It took about a week to get them back. When they were delivered we were getting ready for a wedding so we just had the men drop them off. That evening we rolled them out. They looked great but I could still smell the urine. When it’s humid the smell is worse. I texted them about 2 weeks ago and said I was disappointed with the results. I got a text back to call them. I called this morning to see if they would redo the carpets. I was told they could...for half the price of what we paid before! It had NOT been cheap the first time(approximately $500). We are not going to have them clean them again. I wouldn’t have been so disappointed if I had not been told that they would be able to take care of the odor. I will not have Stanley Steemer clean them for half price. I’ll use another company!

Na
Review №72

Stanley Steemers crew of Chris and Luke serviced my house with cleaning my Bernhardt sectional/doing 3 rooms of carpet and my tiled shower! I was concerned about my sectional but they reassured me that it would come out great and it did! I highly recommend calling Stanely Steemer they are the REAL DEAL!! Great service and Price!! Keep it local Hardin County!!

Ka
Review №73

The guys were very courteous and did a great job! Carpet looks great!!!

Ma
Review №74

Very nice and working hard did great job

Da
Review №75

Outstanding job!! Serg was great---he will be the only tech to do my carpets from here forward! Also because of his professionalism in the spring they will get my flooring business---again AWESOME JOB!

Ch
Review №76

The gentleman was super kind!!! However, when the floors dried, I could still see some spots. I just assumed that paying $120 for 2 rooms and stairs, they would look brand new. Overall satisfied

De
Review №77

They were in and out in about an hour, theres no way they got my carpets clean that fast. I told them everything in the living room needed to be moved, I had already taken everything that could possibly fall out of the room. They didnt clean under anything. Most of the spots on the carpet I was concerned with are still there, I cleaned it better with my Bissell. The carpet in the basement, which they had me pay extra for was a hit and miss.

Je
Review №78

I give them a 5 ☆ because I have used them for walls my couch, carpets and even my vehicles.Stains came out,carpet is clean with fresh deodorizer.They even accept military discounts. I highly recommend Stanley.

Ca
Review №79

They did a good job

Jo
Review №80

Mitchell and his team are the very best in class.

er
Review №81

The cleaner was prompt, courteous, and did an excellent job. An honest to good American who had much respect for the men and women in uniform and loved what he does.

ho
Review №82

Wonderful

Ja
Review №83

The men did a good job with old stains. But the older gentleman criticized me for vaping in my own home. He couldnt drop it. I havent smoked In 8 years. My father ran the Southern market for American Tobacco. The tobacco we raised on the farm put four children through college. I do know the difference.

Ga
Review №84

The guy did a great job! Thank you.

Ja
Review №85

A very honest and efficient company that I highly recommend!

Ba
Review №86

Made appointment with them and they showed up timely. In and out with a job well done.

jo
Review №87

LOVED they did a amazing job

D
Review №88

Very professional and thorough.

Wa
Review №89

Disappointed to see stains re-appear on my upholstery when it was dry.and the protection plan is nothing like scotch guard. Spilled something and it did not bead up as I was led to believe. Glad I did not purchase the extended services.

Br
Review №90

Very pleased with their work house smelled great!

Jo
Review №91

Very professional fast and friendly great job. Will use again when needed

Re
Review №92

We supplied 2 new craftsman water hoses to use to clean two rental properties. The employee took our hoses and never returned them. We have called several times trying to get our hoses back with no success.

VE
Review №93

Professional and fast service.

Do
Review №94

Stanley Steemer did a fantastic job!

Pe
Review №95

The technicians were on time and courteous

Bo
Review №96

I called due to a driver #560 from running a stop sign and was told mngr would call me back and never heard from one. I think its a shame that this isnt taken seriously.

An
Review №97

Best of the best!

Br
Review №98

Staff very courteous.

Je
Review №99

Very pleased with the performance.

Li
Review №100

Great job!

Information
52 Photos
100 Comments
4.6 Rating
  • Address:4584 Bardstown Rd, Elizabethtown, KY 42701, United States
  • Site:https://www.stanleysteemer.com/location-details/Elizabethtown-KY/2000043?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
  • Phone:+1 270-769-0257
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
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