If I could rate them any lower I would. Absolutely horrible company with horrible rude employees. Towed my car wrong and all they had to offer was a sorry. Absurd they technically stole my car.

These people are horrible towed my car illegally!!!! I have a parking pass for my apartment complex and it still got towed. Only thing they could say is they got mixed up.

If you need a tow company that will never listen to your calls when you need a car towed in an illegal spot, then dont call this place cause they do not care.

Old man I dealt with on the phone was so rude, but the office lady I met with when I got there was really nice.

The people who run this business are some of the rudest people I have ever met. They do not listen to a word you say and are very pompous. They dont do their job to help people, they only want to steal your money. I live in apartments where they come to every night, my friends have almost gotten their car towed before the time they are even supposed to be here (they tow at midnight and had her car on their truck at 11:55). One time my friend had a parking pass in her car, but accidentally put in in backwards and they towed it, would give it back to her same night and told her she had to wait next day. When you try to talk to them they dont care what you have to say at all.

Most rude and ignorant people I have ever dealt with. Plus illegally towed my car. Absolutely avoid this business at all costs

They Towed my truck from my assigned parking spot, with the parking pass displayed properly because they said my License Plate had expired the day before.

Not sure about others experience , But everyone I dealt with was Great !!! No issues. Gladly Use them again !!. Real Life Savers !!! Professional and Courtious in every way .THANKS GUYS ,!!!!

This company stalks vehicles during the early morning hours where I live when most people are sleeping to snatch cars from their assigned parking spots. Parking offenders who dont live here never seem to get towed but they look very hard to locate vehicles with expired license plate stickers that belong to valid homeowners. They seem to be very chummy with our property management company, equally distasteful with their business practices. Unfortunately they wake me up just about every morning at around 1-2am when they come prowling in my lot. They towed my vehicle a few years back when I was on our community board of directors and we didnt even have a signed, approved contract at the time. I needed my vehicle for a medical emergency and it was gone. Rudest people I ever dealt with. I despise their unethical and distasteful business practices and would NEVER do business with them again. I would give them a big, fat ZERO if I could.

Says its 24 hoursI called and the guy was SO rude and very vague.He said he cant go and release my car because hes not there and wont be there until the next time he has to tow a car😒I work the very next morning and I was hoping I could get my car by the same day.Not friendly at ALL wont help you.

They towed my car for not being in the parking lines properly despite having a permit!!! I have lived in my complex for 3 years & NEVER had a problem!!

Just rude they will make anything up just to tow your car even had elgin police tell us they used them once before but stopped cause thier shady

They were Rude. Towed my truck out of my assigned parking spot because the pass fell and even though the plates are registered with the association. Been parking there for 2 years...

The people or boss whoever i spoke with was very rude and disrespctful they told me my moms car been there for hours and when we called to get it the boss said give them 20 minutes to get the car we got there and stood outside for about 12 minutes .... Rude people

You guys just stole my money

Extremely rude for no reason. They didnt have my car anyway but there was no reason for the guy that answered to be the way he was.