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Restoration 1 of Central Maryland
5320 Enterprise St Suite L, Eldersburg, MD 21784, United States
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Ph
Review №1

Anthony is down to earth, honest, and straight to the point. He came out the same day and had equipment on site within hours. Restoration one hands down saved my basement. They were able to prevent me from having to rip any drywall out, and I can’t thank them enough.

Sh
Review №2

Restoration1 was a God send. I had just finished preparing my house for sale when I noticed I had a water leak. They promptly came to my home within hours of me calling and began the remediation process. Their technicians were knowledgeable and informed me of all the hazards and possibilities of my water issue. Their professionalism was beyond stellar. Unfortunately, my home owners insurance did not cover that particular type of claim. Restoration1 was patient with me and provided me with flexible payment options. Thank you Restoration1!!! I was able to sell my house in good conscious and I am now in my new house in part to you. I appreciate your service and dedication to your customers:) Sharon from Baltimore.

Th
Review №3

Restoration1 was very responsive and attentantive to details. The techs were out on a Sunday evening responding to my emergency call, on time and polite. They reviewed the process and what steps Restroation1 was going to take. Highly recommend. Thanks Blayne and Robbie, great job.TH.

Fr
Review №4

Restoration 1 was very responsive to our request for help after water damage to our living areas downstairs. There technicians worked tirelessly until all of the extensive water damage was controlled and mess cleaned up. They worked with the insurance company to until the situation was resolved.

Re
Review №5

Very professional, very kind, very responsive. The crew really took pride in their work and were very detail-oriented. We felt safe and secure after their remediation efforts. Also very much appreciated the 24/7 service--we had an after-hours emergency, and they stepped up to the plate.

Gr
Review №6

Outstanding service, professionalism & responsiveness!! After having discovered that my Full Finished Basement had apparently been exposed to water wicking underneath the carpeting over time, that the previous owner installed (who puts carpet & padding in a below-grade space?) due to the french-drain not being able to handle the multiple torrential rains of the past summer - I called my insurance company about the drain-back-up/overflow rider in my policy. My worst nightmare was only about to begin when they sent an inspector out & found that not only just the flooring/carpeting was effected, but that black mold was detected in the walls structure & air sample taken - and they recommended I contact a Serv-pro type firm to come out ASAP. Well, after having contacted said serv-pro & them not even returning their calls - I looked through the local community pages on FB where I posted my plight and I am so glad I did! Anthony Lioi reached back out right away & was immediately understanding, attentive & responsive... directly & personally - even arranging to come out after hours as he would be passing back home late, between a job & his office - so would at least give me a look-see - and we could go from there. As we connected - he was in particular extremely thorough, detailed and patient with me, in explaining all of his findings - and what would be required for remediation. He immediately put me at ease - fully step-by-step explaining to me what was going to be the required process, and re-assuring me his teams experience & dedication to fully taking care of these things right. Their professionalism from there on in too - actively coordinating and working with my insurance company (even thier adjusters made comment how thorough, responsive and professional they found them to be!) was nothing short of exemplary.Anthony Lioi, his entire team - their responsiveness and professionalism shown (always ON-TIME, always RESPONSIVE to on-going questions & even changes of plans as work progressed) throughout - as I have here now 1st hand experienced - turned what was a nightmare situation here for me - completely around into about as positive an experience - and most importantly net-result actual outcome, as I could have even possibly wildly imagined or hoped. If I could give them 10-Stars here, I would.HIGHLY RECOMMEND RESTORATION1 & ANTHONY LIOIs CENTRAL MARYLAND TEAM IN PARTICULAR. RESPONSIVE, THOROUGH, PROFESSIONAL!

Am
Review №7

They came at almost midnight and stayed until the early morning to cope with our flooded basement.

Be
Review №8

Restoration 1 came to my rescue! They have a very professional team, they are clean efficient, and make the process of your disaster a little easier watching their team work. Should you have a home nightmare, Call them. I highly recommended

Ri
Review №9

Anthony and his team have been nothing short of amazing to work with. I had a sump pump failure and mold in my basement. They walked me through the process of remediation and helped alleviate the stress and confusion along the way. They are a local company (central Maryland) that cares about their clients! Thank you!

si
Review №10

Anthony and his restoration 1 staff are always first class. Prompt, professional and thorough. Anthony is an understanding and sensitive person. He takes a customer first approach.

St
Review №11

Anthony was absolutely amazing to work with. He was first class. My house looks and smells wonderful.

jo
Review №12

Tony is a gentleman of honor. A man of his word. Tremendous fellow who resolved my mold issues

Da
Review №13

I can’t say enough great things about Restoration 1 of Central Maryland. Anthony and his team were absolutely awesome! I called Anthony on Friday night after a pipe burst in my master bathroom and water came thru the ceiling of my living room. The midigation team was at my house first thing Saturday morning ready to work. They were clean, thorough and a pleasure to work with. Great experience all the way around

Ke
Review №14

Anthony was sensational. It saved my home and really worked together with both my insurance company and my family He is a true gem in every way

Ki
Review №15

We came home from a weekend away and found 6 inches of water in our basement. Our sump pump failed and put a ton of water in our basement. We were at a complete loss. My husband is not handy and we had absolutely no clue what to do. We were referred to Anthony at Restoration 1 of Central Maryland and we are so happy we were. We called him around dinner time on a Sunday evening. To our surprise he personally answered the emergency number. He was to our home within an hour and his crews arrived shortly after. Anthony knew what to look for on my insurance policy and helped when I filed the claim. His crew was kind, courteous, and extremely respectable. They even brought our dog some treats the next day!!! (HUGE BONUS POINTS). Anthony and his crew worked through the evening Sunday, and came back Monday to finish the remediation. While Anthony didn’t remain at my house, every little question I had was answered immediately… no matter what time! I was beside myself when I texted him at 12:30am and received an immediate response! We are so thankful and grateful for Restoration 1 for taking care of us when we were absolutely lost. If you’re looking for a responsive, respectable, and honest company look no further. Restoration 1 of central Maryland is who you need to call. You won’t be disappointed!

fr
Review №16

They saved my home and belongings. First class service. They came late in the evening and truly saved my home

he
Review №17

Truly wonderful restoration experts---the whole crew were excellent from start to finish

ro
Review №18

They came over yesterday and havent stop working to restore my house. The water was 5 feet tall. Tony was really concerned about my home and family

Ka
Review №19

Restoration 1 was out to my home in less than 30 minutes. They really addressed my emergency quickly and efficiently

Be
Review №20

Restoration 1 arrived very quickly upon my call to them when ground water flooded my basement. My loss ended up not being covered by my insurance. Restoration 1 was reasonable and did a thorough job. Team members were polite. I recommend them.

Br
Review №21

These guys are great. Came in and showed me the issues surrounding water in my basement. Dealt with insurance, then even had someone fix everything. Turn key solution - one company does it all! Spencer was a great sales advisor and very hard working. Within two days it went from a bio hazard to childrens play room! Thanks again guys.

To
Review №22

This business decided it was ok for them to put a sign in my front yard advertising there business .....and I have never used them !!!! they seem very desperate for business ....keep that in mind if you are thinking about using them.

Li
Review №23

Very responsive and arrived at midnight to help with my issue! Employees are top notch and very professional in every aspect :).

Jo
Review №24

I worked with Restoration 1 to remedy some serious mold in a crawl space below an older home. We were unaware of the existence of it but once discovered, knew we had to take care of it ASAP because of the serious health concerns everyone knows mold can cause . We got there quotes for work and Restoration 1 was not only the cheapest, but seemed the most prompt and professional, so we hired them. Within days they were going to work on the problem and within a week we had clear air samples. We were more than happy with the service they provided and would recommend them to anyone looking a company they can trust.

Ja
Review №25

Restoration 1 is incredible! We had a problem with our air conditioner causing water damage in the walls and floor of 2 bedrooms in my house. My daughter is being treated for Leukemia, so any mold is a deadly to her. Anthony from Restoration 1 was at our home within an hour of our phone call. He assessed the damage and began mitigation. Every staff member was professional and extremely competent. They handled the insurance company, coordinated the other contractors and the two rooms damaged by water actually look better than before the incident. I am so grateful to have found this company. A++ service!

Br
Review №26

My clients needed mold remediation immediately. Restoration 1 and Anthony responded promptly and took care of the work professionally - enabling us to close on time. Thank youA+++++

Ki
Review №27

Extremely professional, made us a priority and came same day. Impressed by their caring nature and cleanliness. Highly recommend !!

Jo
Review №28

Tony and his crew were polite, tidy, and always available. I must say, dealing with an insurance company and a mortgage company were hellacious, but Tony made the experience much more tolerable.He worked with the insurance company so that I didnt have to much at all and he and his crew did an incredible job on the black mold removal, restoration, flooring replacement, and all of the other annoyances that came along with it.Tony was extremely responsive and was able to promplty answer every question I had. He and his team were finished with the project in a more than reasonable time and I will be recommending him to anyone I know that would be in need of his services. Great job to all involved in the repairs! Stellar work!

Jo
Review №29

Couldnt be happier with the service. We were in a tough situation with a flooded basement. Anthony was a pleasure and not only sent out his team as soon as possible, but had some great advice, as well. You never want to have to use a restoration company, but its good to know that Anthony and his team are there, if needed.

Sh
Review №30

Extremely poor communication from Anthony, the owner, who only showed up the 1st day to make sure he got the water remediation job. Once hired, he pulled a disappearing act & it was abundantly clear all he cared about was the thousands of dollars he was making from my homeowner’s policy. Anthony didn’t respond to important texts, like, have you called my adjuster, as required by my policy. Had to ask multiple times to get a response to that basic question. I had to ask his crew for their #’s, and Will & Dan we’re very nice, polite & neat. However, they took interior doors off & left off when job was done, they moved personal property & didnt return it to where it was. When time ran out w insurance policy & equipment needed to be removed, the owner suddenly remembered how to text me, but only to ask if he could bring “his partner” into my house that day, to get the rebuild job. When I asked who his partner was & if he was part of his company, he simply did not respond & I haven’t heard from him since! That’s because Remeduation 1 doesn’t do rebuilds & he was basically just looking to make more money off me on the side. Very sketch... definitely will not use this company again.

Information
61 Photos
30 Comments
4.7 Rating
  • Address:5320 Enterprise St Suite L, Eldersburg, MD 21784, United States
  • Site:https://www.restoration1.com/central-maryland/
  • Phone:+1 443-963-3392
Categories
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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