I bought from their eBay store. As I looked over the sale, I saw I bought the wrong item. I immediately requested a refund and fully expected a reply by the next day. Nope. In a matter of minutes my account was credited and a VERY polite email stating that fact. I have never had such PROMPT and courteous customer service from an online store. This is one business I now have saved to check first for ANYTHING electronic I may need. Its businesses like this that understand its very important to excel at the simple things. Simple Cell. Good name with a great business plan.

Very nice and honest people. Have a lot of parts in stock. Bought a screen protector and they installed it for free while I was waiting.

I just experienced the absolute BEST customer service I have ever received over the phone for an online order that I messed up. Tiffany was very friendly, most helpful and completely alleviated the situation for me in less than a minute to my surprise and satisfaction. When I called this company I got a human that responded quickly to correct the mistake I had made at no extra expense. Im so happy Tiffany was my human today!!!! THANK YOU!

They give great, fast service. The product I ordered did not work with my device; but that wasnt Simple Cells fault. They immediately and cheerfully gave me a full refund for my eBay purchase. I hope that I can buy from them again in the future.

I live in Eldersburg and have discovered Simple Cell fixes all the phone and computer problems my family of five has. They are amazing - fixing cracked iPhone screens, iPhone battery problems, laptop performance issues and repairs. They are always FAST, very affordable, friendly, and 100% reliable to get the job done. Their receptionist, Kristen, is helpful and just terrific, and their tech crew is legit! I love this place - just wish my familys devices and electronics would behave. Fully, completely, totally recommend Simple Cell.

I love simple cell the people that work there are absolutely wonderful the secretary shes amazing you always feel welcomed when you walk in the door no attitudes no grief thats why I keep going back.

Very prompt and caring service that went above and beyond to correct an order. Thank you for such great customer support that put the customer first 😊

I inquired on a battery replacement for my phone, the receptionist was helpful and pleasant. I went the next day and had my battery replaced. Fast and easy process. I waited a few days to see how the battery replacement worked out and I must say I am 100% satisfied. Great price, great people, and great service! Thanks

Gina was quick to reply. Appreciated her understanding and resolving my issue in a satisfactory manner.

Dropped my phone on a hike and crashed the glass and LCD screen. Super friendly and very fast same day repair!

Good products and good prices. Everything always arrives in good condition. I would highly recommend them.

Purchased something from them on Walmart. I ended up returning the product (I changed my mind), but I accidentally sent Simple Cell something that was supposed to go to Walmart. They were very helpful and after I sent them a label they forwarded the package to Walmart.Great customer service!

Item was received only 2 days after I placed the order. Had an issue with some damaged packaging and reached out to customer service to hear their thoughts. They put my mind at ease and took great care of me. Very pleased with delivery time and how they really care for their customers. Great merchant to do business with!!! I will be purchasing from them again in the future.

No issues fast and friendly customer service

Great service. Great timing.

I have been searching for this case Samsung Galaxy case for 6 Months . Im so happy, thatll waited too have recovered Simple Cell.Please keep up the great professional excellence merchandise. Job well done. Thank you, Sincerely.

Wonderful customer service... Thank you Tiffany!

No problem at all. Call first then go and drop it off later come back pick it up. Done

I recently purchased a verizon signal booster from Simple Cell and had difficulty with verizon registering the unit. Even though it was not an issue with the unit, customer service at Simple Cell was excellent and said I could return it for a new one or a refund and they would pay the return postage. Fortunately that was not necessary as on the third try I found someone at Verizon who was able to complete the process. There was no hold time to get through to someone and no question about doing whatever was needed to inure I was a satisfied customer. I highly recommend this company.

I needed a screen replacement on my aging iphone. These guys did it while I waited. Great service, great convenience.

Got my Note 10+ screen repaired here. They had the part in stock for cheaper than I could find myself and completed the repair very quickly. Also purchased an Otterbox case for less than half of retail price. My phone looks brand new and is well protected! Highly recommend their service instead of paying for insurance through your phone carrier!

Replaced the screen on my ipad (which was totally shattered and unusable) in less than a day at a very reasonable cost!

Bought a Galaxy Note 8 phone from them for an awesome price. So much cheaper and works great. Had a little trouble getting it set up at first, but customer service helped me figure out what to do. Definitely recommend.

I ordered a white/clear Qmadix cover for my new iPhone Se 2020. I did not like the white and was told I could return it, no problem. I really wanted the clear Qmadix case and was confused by the sizes. When I called for help, I spoke with Shannon. She was exceptionally polite and very helpful. She confirmed that the clear would fit my new phone and instructed me how to return the white case! Simple Cell offers accessories at very reasonable prices with free shipping - support them. You wont regret it!!

Great customer service, we ordered the incorrect case for our iPhone and when we contacted them they responded promptly, courteously and completely, then went out of their way to make it right for us, even though it was a losing bargain for them. Recommend them and grateful for their help and service!

Amazing customer service! They were so helpful and made my experience seamless. Ill buy from them again. Delivery was fast and free too.

Awesome customer service, Great products as described would definitely recommend to everyone thats looking around the website to buy something! #MADLUH

What a great place to have close by. They fixed my Apple ipad screen the same day I dropped it off and now it is back to new again. The even installed a new tempered glass to prevent it from breaking again. Top notch place and very friendly people.

I got a pair of the Beats headphones and they were in mint condition!! I searched multiple places and this by far was the best deal. I would 100% recommend simple cell inc. and would definitely come back.

Got my iPhone XR screen replaced very quickly and for the lowest price in town. Excellent customer service as well.

Wow! Everything excellent: service, turnaround time, knowledge. Kristen rocks!

Tiffany was amazing!

Love it here! Corey was super helpful and directed me to what I needed. Always a friendly environment and super helpful staff :)

Case arrived in perfect condition and earlier than expected. If you want to save wads of money for the EXACT case youd pay much, much more for elsewhere, then check out Simple Cell. Great customer service!

I love Simple Cell so much. Great customer service, quick response time, bought many products and my cell phone looks great! You guys rock!

Only reason for 3 stars is for someone in customer service who told me they could ship out some items from this location to Arizona. When I ordered and reached out for confirmation I was advised that this was not possible. Please please make sure your reps know the policies and know what ships and what doesn’t. Other than that Taylor was very nice and helpful. Just won’t be ordering through eBay anymore from this company since I live in Arizona.

Great repair team. Phones get fixed fast. Fantastic customer service

The team at Simple Cell were very professional and proactive. I would definitely recommend them for repair services on your mobile or electronic device.

Good service, fast shipping, useful products.Highly recommended business 🥳🥳🥳

Very helpful and fast delivery I will buy again and Will recommend to friends ...

Very helpful. Informative, fast, attentive. Excellent service.

Fast, professional, nice service. What more can you ask? My Galaxy phone was cracked front and back. Parts were in next day repaired same day. And up front estimate! Very happy with this company.

I was very impressed with the customer service and professionalism with this company the receptionist in my opinion is one of the current she is totally a credit to her company and her family. I will always recommend anyone to make future purchases from this company If I could I would give them 10 stars.Ramsey

Great products Great service Great staff

Selling used devices above what the cost is new.

What a hidden gem! Needed the broken screen on my iphone fixed. One on one service as soon as I walked in! They had the screen in stock, took it in and it was ready to go, basically in their hands ready to greet me when I walked in an hour later. The cost was way cheaper than the phone store and service was unbeatable! Phone looks brand new! They can do almost any repair and can get you the part needed on order immediately. Recommending everywhere!

Beats headphones were in GREAT shape !!!! would definitely recommend .

This place is great! Ive worked with them for several years now and they come highly recommended.

My daughter went through 2 iPhone 10’s so I purchased an iPhone 7 from eBay. It held a charge for 2 hours. I have repeatedly emailed and called them and get nothing but a runaround. Customer service is horrible at best and I DO NOT recommend purchasing anything from them. This company was “eBay verified” so I thought it was a safe bet. I also called eBay and got the runaround from them. I’ll never use either company for ANYTHING! Buyer beware!!

A salesman named David Canada agreed to sell me an Arcade1up Golden Tee Golf machine for the purchase price of $275 and meet me somewhere for the exchange. However once he found out alot of people were calling about the machine he said to me why should I meet you somewhere and sell it for $25 less when someone else would pay full price and come to Simple Cell Inc to pick it up? I said because you gave me your word thats why!!! But he just kept giving me excuse after excuse. DO NO DO BUSINESS WITH THIS MAN OR THE COMPANY HE REPRESENTS!!!

I ordered a phone case , headphones, and a charger extremely cheap! I was surprised how fast it all shipped... I got my order really really quick. The packaging and products were all original brands. Wow!

If I could give a zero I would! Got what was suppose to be an unlocked phone but locked. They told me they call with a PIN and have NOT!

I really like their services and they were willing to fix my iPad that I thought couldn’t be fixed

I purchased the leather sleeve for my new phone, and am very happy with it. Not only is the quality exactly as shown on their website, it arrived two days before it was due.

Fantastic customer service. Amazing prices.

Got a Motorola Droid for my son at a great price. I would highly recommend checking out Simple Cells website and deals. Lots of inventory, rock bottom prices and free shipping.

Terrible service and the staff is rude

Arrived Very fast , Super happy with this company . Will definitly purchase from here again .

Bought a new Iphone charger for my phone. The item shipped same day and arrived at my house the very next day! The product was 100% genuine and exactly as described....very pleased, would by from again!!! *****

Awesome customer service !!

Quality, original product at the lowest price anywhere with an A+ Better Business Bureau rating.

Received my order fast and as described. Great Service!

I found a case and battery for my phone for the fraction of cost compared to other places! Problem free transaction all around.

Items ship same day when ordered by 2pm est. Great products at the lowest prices you can find online

Horrible customer service

These guys are scam artists, and I wouldnt be surprised if they are the next e-commerce company to be sued by Apple. All of the Apple accessories listed on their site are 100% counterfeit, as well as most of the other brands they are selling. Apple sells a 5 Watt charger + Lightning cable for $38 ($19 + $19) and this company sells the same Apple products for $9.21. Samsung sells an Adaptive Fast charger for $29.99 and this company sells for $6.98. There is no possible way for a company to sustain itself, mush less profit, selling genuine accessories for less the 25% of the manufacturers price. They claim to purchase overstock inventory from large retailers, but the Adaptive Fast Charger is a brand new product from Samsung. There are not any retailers liquidating Fast chargers. The ONLY explanation here is fraud. This company is committing retail fraud on a massive scale.

Cheap and good! Couldnt be happier! Will use their service again.

Love the Samsung earbuds!! They sound just like the ones that came with the phone. Will buy more!! Fast shipping!!

Do not order from them online or through amazon, they will send you a different case from what you ordered and expect you not to put up a fight because it costs more to return it than the case itself costs.

Big Business Product Quality, with Small Business personalized service. A+++

This company was deceptive in selling a phone on Ebay to me. I paid a premium for a new phone. Got their new phone only to be told by Sprint (my carrier) that the phone was previously registered to someone else. Why they returned it is unknown to me. All I know is that I like Ebay and have had nothing but favorable experiences with companys that have favorable ratings. THIS IS THE EXCEPTION! I asked them to send me a new phone that met Ebays definition of new (New: A brand-new, unused, unopened, undamaged item in its original packaging ...Packaging should be the same as what is found in a retail store.). I also suggested that they pay me the difference between what they charged me for a new phone, and what a used one would sell for (roughly $100 difference). They refused. They want the phone back and refund me my money. Given their history with this phone, I seriously believe that the phone would be put on the market again and sold as new to some unsuspecting consumer. I will deal with them with complaints on Ebay, and have already filed a complaint with the BBB in Maryland. I am very happy to tell anyone my story and can have you verify it by checking Simple Cells Ebay ratings to find my complaint, or to see the outcome of my BBB complaint. Unless consumers hold companys to task for deceptive trade practices, they will continue to get away with deceiving new customers into believing lies.

Scam.I ordered twice the same product because I really needed it. Both products were defective and used (they sell it as new). One of the memory cards I bought from them still had pictures of the previous customer on it.I returned the items. I got my money back at least.

Stay AWAY from this company and its Manager DavidNot sure if the company is really bad or its manager David makes company terribleDavid is liar dont deal with him at all!

Great Place To Shop. Trusted.

Great places to find great deals

THE PERSON, TIFFANY WAS VERY HELPFUL , SHE LOOKED UP THE CORRECT COVER FOR MY PHONE FOR ME, THIS MEANT A LOT TO ME AS YOU DONT GET MUCH HELP NOW DAYS.... i WANT TO THANK HER FOR THE TIME AND SPECIAL EFFORT, AND I MUST SAY THIS, SHE NEEDS A RAISE.... Bonnie MARSHALL IFEN I COULD, I WOULD GIVE HER 10 STARS.

Dropped off Husband ipad to have screen fixed, and I must say the people at simple cell did great work and had the ipad finished in a few hours. The cost of the repair was not as expensive as we thought it was going to be. if you need sçreen repaired simple cell in eldersburg md is the place to go. thank you for great work .