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YWCA Katharine White Harvey Branch
313 Bartlett Dr, El Paso, TX 79912, United States
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Ku
Review №1

Desiree gave us a great tour today. We were very pleased with what the facility has to offer. When we returned to the front desk we also met Kevin. Both Desiree and Kevin were very professional and knowledgeable. We are looking forward to many years of enjoyable fitness activities. One suggestion. Consider opening the indoor pool for a couple if hours a week for swimming, especially in the winter

Lo
Review №2

I have attended here for a few years and have noticed a decline in services offered to paying members. Pool hours were recently decreased to late afternoon and no morning option for swimming laps outdoors. Classes are cancelled without notice to members which is a huge inconvenience. The feeling is like the members experience is not important or does it matter.

Al
Review №3

I had a horrible experience. On Thursday, July 15, 2021. A young women lock me out on YWCA Barlett (79912) with my two little ones. I had to use the non-emergency door thru the playground and used some random door luckily. Thankfully was unlock and I was able to get out of the building. This was about 8:10 pm

Me
Review №4

I have enjoyed water aerobics @ this YWCA for many years. Great staff, clean, friendly participants & decent facility. The outdoor pool is quite nice, when its open. The indoor pool, while small works well for classes of 10 or less.

Wi
Review №5

Recently visited some family but wanted to keep up with my New Year’s resolution. I showed up with a friend for a free trial and was surprised at how friendly everyone was! The facilities looked like they had been sanitized by staff often which made me feel much better about being there. The manager greeted my friend and I, as well as the other members there. If I lived in El Paso id definitely attend this location more!

El
Review №6

Recently moved to San Antonio and miss this location terribly. I was always greeted properly and enjoyed the atmosphere. Desiree is a wonderful manager and always handled any issues I had with such professionalism and grace. Would highly recommend coming to this location!!

De
Review №7

Gym was nice and clean. Feel better working out here during pandemic than at planet fitness like I was before. Staff is very friendly. The manager very friendly and answered any questions I had. Overall really enjoyed this place and will continuing going!

ja
Review №8

Signed up for a new membership three weeks ago. Came to Zumba three times and signed in. Today I got turned away because they failed to inform me that I was supposed to be registering ahead of time. I drove all the way from Las Cruces. The woman on the phone was rude and caddy. First time in my life that I have ever been turned away from an exercise class.

Ve
Review №9

The swim lessons were mediocre our private swim coach Sarah gave me the impression she hadnt worked with children. We purchased 4 swim lessons and 3 swim lessons later we were told Sarah was in the hospital. One rainy day 2 weeks later Sarah called the indoor pool was closed due to the rain. Never hear back from anyone at the YMCA. Dont waste your money or time at this YMCA. I email the director and nobody called. Buyer beware!!!

El
Review №10

Absolutely repulsive. Took my kids here while visiting my sister in hopes to find some fun....save your time and money! The bathrooms were disgusting, and I mustve seen at least 5 bugs in the shower area... tried to inform a manager, and was completely brushed off. Seemed like he didnt care about the BUGS in this establishment!! I shouldve left after this but was too hopeful to enjoy the rest pf the day. Staff was sitting on their phone while kids were running around about to get hurt, didnt care. THis place should be inspected and shut down! Dont go here, ever.

Mo
Review №11

I purchased the summer membership specifically for the pool I have 4 kids and we were looking forward to swimming all summer long. Unfortunately the YWCA decided to change their hours for the month of August which was completely unfair because we were told and given a schedule that specified the pool hours and the dates would be 6/1-8/31, 12pm-3pm & 4pm-7pm M-F and they changed that without notice, my kids and I just showed up one day during the first week of August and were turned away due to the pool hours being changed to 5pm-7pm. Very disappointing considering my kids didnt start school until the end of August.

De
Review №12

I do not recommend this daycare. The 2s and 3s are let outside to explore on their own. The teacher just stood at the door not even realizing the kids were on the side of the building by themselves. The 4s and 5s have no order, no structure. They just hang around, run around and have no sense of authority. My son was in the baby room and both times I went to pick him up he was sitting crying alone despite there were two teachers in the room and only one other baby. This is not a real daycare.

PA
Review №13

Great place and great staff. My husband and i love going there everyday, mostly to see Judith.

Di
Review №14

Purchased a $99 summer special in mid June. The agreement was use of pool and facilities thru the end of August. I arrived with 3 children excited to swim today....and was told pool was closed for the summer. This facility changed pool hours in early August to 5 to 7pm....several times we arrived to be told pool was closed because we dont have a lifeguard...My children barely returned to school 4 days ago (on Aug 27)yet for the better part of this month the new pool hours where NOT something we expected nor could utilize.Two hours M thru Th evenings only...really!?!?And while I am still ranting....the pool was probably never cleaned out the entire summer...full of sand..and broken off pieces of tile began to accumulate along side the pool. I guess all they ever checked were chemical levels.Shame on you YWCA....I am disappointed that the multiple donations I have made to this organization at the YWCA luncheons have NOT been put to good use.***I give this facility ZERO STARS....but am not able to post unless I pick atleast one.😡

VI
Review №15

The daycare is great my son love the teachers and they help a lot my son

Ad
Review №16

This facility is in desperate need of update. Dark, dingy and dirty! Pool in need of repair and consistent maintenance.

Vi
Review №17

Amazing Staff 👍

Information
2 Photos
17 Comments
2.9 Rating
  • Address:313 Bartlett Dr, El Paso, TX 79912, United States
  • Site:http://www.ywcaelpaso.org/
  • Phone:+1 915-519-0005
Categories
  • Gym
  • Day care center
Working hours
  • Monday:5:30am–7pm
  • Tuesday:8am–2pm
  • Wednesday:Closed
  • Thursday:5:30am–8pm
  • Friday:5:30am–8pm
  • Saturday:5:30am–8pm
  • Sunday:5:30am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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