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The Postal Solution & Notary Express
4717 Hondo Pass Dr #1D, El Paso, TX 79904, United States
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Comments
Le
Review №1

Great and fast service. I got referred from the library and their prices are better than UPS and Postal Annex.

Ti
Review №2

Needed a last minute notary and found this office. I was in and out of here in about 15 minutes. Notarized documents signed, package ready for shipment. Very efficient personnel. Thank you!

Ta
Review №3

EXCELLENT SERVICE! So kind and extremely helpful! Id recommend them to everyone!

su
Review №4

Friendly service and always goes above and beyond to assist.

Da
Review №5

Awesome attitude by the employees. Also they are very knowledgeable.

p.
Review №6

Employee sent back an ebay package to sender, and sender claims not having received anything. My renovation notice was sent to me by replying to an old email. I did not receive consistent quality service. I am highly disappointed.

A
Review №7

Get my mail from here. Everything arrives on time and I get an email on when my items arrived very quickly.

Da
Review №8

This is my first time visiting this place. I’m glad they have fax service and that they could help me with that. It also offers notary services

Je
Review №9

Awesome service and professionalism!

Li
Review №10

They saved my life various times. Easy, fast & convenient. Excellent service.Thank you Postal Solution

Ki
Review №11

I called inquiring about notary service and was told it would be $9 (2 signatures and a copy). I show up and wait in line. The lady gets to me and asks me to wait for her at a side table. She then proceeds to help the lady behind us. No biggie. It was quick. As the last customer leaves a man walks in needing to not only ship a package, but needs help boxing and securing the contents as well. She left us waiting as she went back and forth looking for the proper materials, all while talking and having a great time. If I was that man writing a review this would be a 5. Wish i could have received that kind of service. Obviously she didnt care for my business. We quietly left and I doubt she even noticed. We went down the street to PLS Check Cashing on Dyer. They had a notary immediately available, were super friendly, and it was $6 flat. We were in and out in a few minutes.

Er
Review №12

The first time I walked in I had a rough patch. So I didn’t know I had to have an ID to get a form notarized. I was already having a bad day because I needed that form sealed and faxed ASAP. I drove far and for the lady to tell me she couldn’t do it without an ID. Not only was I having a bad day, I thought maybe she was having one too. I was SOOO MAD. But guess what I came back today, this time with everything I thought I’d need and the same lady helped me. Everything went so much better and super fast!!!!! Best service by far and the time spent there was much appreciated. I’m a busy mom!!! People come prepared for the goods and the bads. Don’t review on your personal frustration because that’s what I wanted to do the very first day but because I was having a bad day. We all have those, some more than others. Be blessed!!! To get the form Notarized and faxed it was $8 I had a “friend” do the same service charged me $15. Price was good, service was fast and the lady(owner I believe) was friendly. That’s the same lady from my first visit. She knows what she’s doing, and from what I over heard she’s been doing it for 11+ years. She took 4 other customers before me and it only took her 5minutes. Fast!

D
Review №13

Awesome experience today. Rose was super friendly and kind. She is very experienced at what she does She has multitasking ability beyond words. She gets you in and out and very helpful in person or on the phone. Thank you Rose

Ru
Review №14

I have been there three times now to send stuff out. Never more than a couple minutes in line and so much better than dealing with the actual post office.

Gl
Review №15

Overcharged my husband for black and white prints. Charged it as color prints. And also printed photos on another occasion with parts of the images cropped off so the prints were useless and a waste of $

Mi
Review №16

I went to send a package back to Amazon. Usually, the customer service representative asking to cancel a return and resubmit it again to e mail a return label directly to postal solution email adress. However, this lady was not in the mood I guess. She was on the phone and sounded very frustrated. Any way, she told me I have to go to UPS and she cant help me. Dont take your frustration on me. It is your job.

Ez
Review №17

The lady at the front desk was really rude.

Ki
Review №18

This place is just AMAZING. I go here maybe 2-3 times a week and the customer service is 100% fast and friendly. Not to mention the convenient location. I will definitely be recommending to family and friends.

Ca
Review №19

Very helpful staff. Prices are way lower than competitors prices. I needed to send an item back and did not have a box to put it in, competitor wanted $32.00 to box it up, Postal Solutions got it on its way for $8.00, thank you. I recommend checking this place out for all your shipping needs.

Ka
Review №20

I had a great experience! This business has excellent customer service and its binding cost was significantly cheaper than FedEx Office. I will be visiting again.

Li
Review №21

Amazing service 👏

Te
Review №22

Editing my rating because the customer service has gone quite a ways down. No more friendly greetings, no acknowledgement when I said that I had pre labeled boxes to drop off, i guess they werent happy that i wasnt making an actual purchase. I set my boxes down then I was told to move to the other counter and she couldnt be bothered to help me move my 6 packages to the other register. I prefer the postal annex on gateway Blvd N.

Cl
Review №23

Ive gone there to do finger prints, fax documents, and mail a package. Rose is always super helpful and attentive.

Co
Review №24

Ok place. Three stars because scanning to email is expensive. $3.00 even if it’s just one page! It’s a fast service but I will do my scanning somewhere else.

Le
Review №25

Me and my wife went recently to get some things done the lovely lady help us out with everything we needed was polite definitely helpful we would go back thank you

Ri
Review №26

This is such a great shipping store with an incredible owner. She offers a vast array of services. Come check out this jewel on Hondo Pass!

Al
Review №27

Very friendly staff excellent service very fast I highly recommend this place for all your needs

Ch
Review №28

Well organized. Efficient and friendly service

Ve
Review №29

Love this place - always a notary public available!

ch
Review №30

Very friendly staff. This is the only place I will go to when I need to mail packages.

Ds
Review №31

Very friendly and helpful.

Ma
Review №32

So friendly and helpful!

Co
Review №33

Bad service charged me $ 12 for notarized letters and told me to sign your son and you come and I went and did not want to put the stamp

Information
44 Photos
33 Comments
4.2 Rating
  • Address:4717 Hondo Pass Dr #1D, El Paso, TX 79904, United States
  • Site:http://www.thepostalsolution.com/
  • Phone:+1 915-755-5522
Categories
  • Mailing service
  • Copy shop
  • Fax service
  • Fingerprinting service
  • Greeting card shop
  • Notary public
  • Passport office
  • Translator
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:9am–6pm
From the business
  • Identifies as women-led:Yes
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