Equipment worked well but they charge you insurance without pointing it out upfront and then are condescending when questioned. The attendant said It was in the information on the tiny payment screen you signed when you picked it up. You should have read it. While that may be a factual statement, Home Depot could be customer service focused and state, Please read all of the information as we automatically add costs you are responsible for hidden in the fine print. If they were forthright with that information it would cause less frustration.

I took in my Ryobi weed eater to have it serviced. Over a month late it still had not been serviced and had not received a call. I had to call myself and still did not receive a call. This was terrible customer service, I would not recommend any repairs to be done from this location.

They offered GREAT customer service! and the tools work awsome! i highly recommend this rental center.

Great experience!

If you work in a place that relies on Customer Service, dont have a dirt bag answer your phone that is pissed off at the world. I only wanted information on how heavy equipment rentals work but ended up with Mr Personality telling me I suggest you call back tomorrow and No, we cant hold anything for you when all I asked was do you have something I need. Would have been nice to hear sir, this is how it works or sorry, that item is not available. I didnt even get to ask if they had a specific item, he just cut me off. Hate rude customer service. Thanks for the help dirt bag, sorry youre having a bad day and being polite means nothing.

Received excellent service from the tool Rental Department. Tony & Jessie helped me. Our non-profit organization is hosting a community event this Saturday. We had a severe flash flood that flooded our building with almost 2 feet of water- inside and out. Tony and Jessie provided us 4 water extraction pumps and which helped us tremendously. If it were not for Tony and Jessie assisting us, we would not have been able pump all of the water out in time for our free community event. Now, we are back on track to hold our event and serve our community. Thank you Tony and Jessie for your assistance 👍

Great selection rental tools