Customer Service amazing ! I haven’t have issues in the inn the 7 years I been with this company! Honestly my son is a gamer and he loves it too! Mom has them too and she is impressed cause with other companies we had issues all the time! They are local, Fast, and very very friendly! We love them in my family. Great quality ! Thank you guys! You rock!

Reliable internet! Best Customer Service! Ever! Myra rocks! :)

Internet speed has not been what I’m paying for since I got it. I can’t even use it for my games won’t stay connected and lags out every time. The speed test they want you to use says one thing but when you try others there’s a big difference in speed. Haven’t been totally happy so far.

I have been calling trying to cancel service all week and they keep telling me they’ll call me back with “ information on how to cancel” and now they have charged my account again.

Great service. Have had internet with this company for years and I have not had any issues.... spoke with Mayra and jerry today in regards to my internet being slow and they were quick to assist me. Thank you guys!

We get great service out in the far east.

That have been Very responsve with all Issues and professional. I would recommend them to everyoneLiving here in El Paso.

Continuing outages in El Paso....literally all the time. Very difficult for an online student. The only good part so far has been the service tech. He is always very nice and helpful

I love this company they never charge you more and the customer service is very friendly.. I being customer for years already and i am very happy with this internet company webatron..

Great service and the representatives are always helpful!

Fast and affordable internet would definitely recommend!!!

Quick service , professional attitude and yet friendly!

I recommend any services from Webatron. I have hired them for business related projects from Fiber Optics, Network Equipment and enclosure installs and Wireless technologies. i have no complaints on the services provided. i currently changed home and Webatron is my internet provider. internet has been great. we know wireless is not perfect, but when attention is required, Mike and his staff are very responsive and follow up accordingly. i recommend them and dont hesitate to contact them for quotes or services Webatron can provide.

Excellent customer service, no hidden fees I pay exactly what I was told when signing up. With the children being at home and being out of work we have really had a chance to test the speed and have been greatly satified! Would definitely recommend.

Just got this service and appreciated the prompt installation. The pricing is good and speed is what they said it would be. This company was recommended by my neighbor and I would also recommend.

This service was recommended for our RV, but the satellite service provided for $85 per month barely pulls 4 Mbps. Contacted the company numerous times to try to correct the issue. The company was never able to increase the speeds to the quoted amounts of 15 Mbps. Called to cancel the service and they charged me more money to cancel even though it was a breach of their contract for not provided the service stated in the contract. I do not recommend their satellite service for an RV.

Ive had a bad experience every time theres a little wind or just rains a bit the service goes out. Thats not the worst part though. See after the wind storm or the rain storm its hard to get a hold of anyone after 5:00pm. So you have to wait until the next business day to get your service up.and going again. The bad thing is that I decided to get under a contract and now stuck with a balance. All just because it dont matter how awful the service is youre still stuck.

The internet is super bad I used to have Vivint and it had issues in el Paso so they cut there services switched to webatron and the internet is super slow its just so bad espiacially for gaming it cant stay stable its so bad

Love this local company! The service is good and customer service is great. The techs have always been helpful when I needed help with connecting my TV to the WiFi.

Service is reliable and much more affordable than the large providers. We have had only a few minor issue and the customer service has been good. Im not very technical so the router lease was easy for me since they handle everything for me.

Talk to Mike when everything else fails, hell take care of issues and resolve them quickly, Staying!

I cancelled after 2 months. I didnt get the speed that I paid extra for and they use very old, reused equipment. I recommend an actual company that can provide new equipment straight from the box, not people that made this place from a basement

Cynthia was incredible as she has been for almost. year. She remembered me each time, just impeccable customer service.

One of the better ISPs that I have used. Their installer was very timely and friendly. The installation was clean and professional with no shortcuts taken. Speeds are good.

Horrible service! Never have I had to deal with a company like this one!The representative was nothing but rude when I had questions and concerns. I had the service for 7 days and they did not want to reimburse me. Also hung up on me while I asked how to put in my 30 day cancelation. WOULD NOT RECOMEND TO ANYONE THE INTERNET IN TERRIABLE!!! And so is the customer service!

The prices are very affordable. I signed up on Monday and was installed by Tuesday afternoon.

Incredibly bad at pre-sales. Cynthia rarely follows up on questions and they will not let you talk to their tech guy in the field. At first I was told that they could only provide 15 mbps service to my location. Then on a second call, to confirm, they lowered it to 10 mbps. This wireless technology is a joke anyway. When traffic is high, these types of services have shared bandwidth, which ends up decreasing the speed dramatically. I have had another wireless interent company for 2 months and we purchased speeds of 30 mbps to 40 mbps. Rarely do you get the speed they say you will get, because of the traffic congestion problem. On weekends when everyone is streaming, the service all but shuts down. The only other solution if you live in a rural area out of town is DSL and the speeds are slow. At least you get a dedicated bandwidth and are not sharing it with anyone. This all is third world technology. We deserve better than this.

Great service, awesome music, even better food (if thats even possible)Our server was John AAA serviceWe will be back... OFTEN!

Wow!! Finally good LOCAL customer service.

Best customer service Ive experienced with any other internet company. Internet service is great.

Very bad service, they dont deliver what they promise. I have had pretty much bad experiences since I started service with them. The internet would go down and I had to wait until Monday to receive a call and start to diagnose the problem. I fulfilled my contract with the second business I had , given them a 30 day notice by email. I had payed the whole month of April and they showed up April 29th at 8am to disconnect my service. They said they didnt work the weekend so they cut me off early. My service should have been honored until Sunday. If they dont work the weekend thats their problem. I still need to run and operate my business. They are rude on the phone when they do answer and never attempted to resolve any issues with me. I thank God that I am in a much better more reliable service now.

Customer service is very bad, speed is consistently slow, and tech support is inaccessible Additionally, they promise to call you back and do not! If you have another option I recommend you take advantage of it.UPDATE: I just called today 05/02/2017 and the owner called me back this time.

Great customer service, great experience

Awesome! Great service, no hidden fees, and cost me a fraction of what I paid before. Customer service is excellent and timely help. I have been using webatron for a couple of years now and if you live in the El Paso area you should definitely try it.

The internet works ok from 06:00 am to around 04:00 pm. After that time is like there is no service at all. I have used all my speed data on my phone and is faster than the service provided by Webatron Solutions. I do not recommend this service.

We have used Webatron for over a year now. Customer service is great and the pricing is very reasonable. Glad to support a local business.

Best ISP in Dona Ana, NM. Outstanding Service, very responsive to any issues, up time is over 95%.Highly recommended!

Horrible service. Internet goes out all the time. They change the direction of my dish and it worked for a short time during the day. Now its back to never working at night again. Im in class all day and have homework at night. Thankfully Im only here until the end of June. Do not get their service. Worst Internet service Ive ever had.

Great, inexpensive service. Ive bee a customer since 2012 and Iam very pleased with the service.

Customer service great no hidden charges but really slow internet service. Also goes out when it rains or the weather is bad.

Best deal in town. Local. Quick. All good stuff

Good Service, LOCAL, good price. I have had a good experience with this company over the last year I have used them!!!

Conecction slows down and goes down everytime it rains, been more than a year with this company due to no other service available,bad customer service ,avoid if possible

Great Service with a Great Price....I would recommend this service. Customer service has always been responsive to my needs.

Customer service is non existant, 2 weeks without internet and 0 calls answered 0 calls returned.

I cancelled after a couple months. slow connection, bad customer service. I had to keep calling and doing testing on why connection was below the bandwidth I was paying for.

Worst of the worst really bad customer service you call them they dont return your call if you do talk to someone they ignore you I had it out with the owner told him I was also a buissneses man let him know what was going on and nothing happend now I realized why costumer service was horrible it starts at the top ......

Pleased with connection, more pleased with monthly fee.

Expensive, unreliable and horrible customer service.

No good

I want to recommend webatron Internet for the service they provide, I have been with this company for several years and until today they have always given me the best service,

I have been with this company for many years and when I have had a problem the problem is resolved immediately I do not have to wait as long as the technicians call me back immediately and it works out, very kind and always very professional, thank you very much.