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City Lights Limousines
3637 Shell St, El Paso, TX 79925, United States
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Er
Review №1

I just spoke to Liz on the phone to get pricing and details and I have to say she understands customer service! Extremely nice and professional, she put me at ease and that alone made me say yes to booking on the spot. Thank you for your excellent customer service, looking forward to the our limo this weekend!

Da
Review №2

Best service Ive ever had. I was looking for a limo for my sons prom and everyone was booked. City lights limousine came through and provided the best service i could ever ask for. The limo showed up on time as promised, 10 minutes early as a matter of fact. The driver, Jasmine, is awesome. She was very polite, courteous, friendly and welcoming. She made my son, his sister and their guests comfortable and held conversations with them. I highly recommend city lights limousine and definitely request Jasmine to be your driver. You wont be disappointed.Thank you City Lights Limousine and thank you so much Jasmine for making my kids feel comfortable and getting them safely to their destinations.

I-
Review №3

Thank you, Rene. My husband and I enjoyed your service. This was my 3rd time using City Lights Limousines and each time it was worth it.

E
Review №4

Always prompt and very professional...Heading to the red carpet city lights limo

El
Review №5

When another limousine service company canceled on me last minute City Lights Limousines came through Liz provided excellent service & so did our driver Juan.

Pa
Review №6

Great limos and prices. Great drivers. Very professional.

Je
Review №7

Our 2nd year using City Lights Limo service to go see the Christmas lights around the city. Thanks so much! On time, super clean, professional!

Ma
Review №8

Unfortunately, I have to give this limo company a bad review. Rented a limo for my wedding on a hot day in May. The air conditioning wasnt working. I, my bride and my guests were sweating on our way to the reception! The driver was aware of our situation and didnt bother getting a replacement. After the wedding, I met with the manager, who said he would try to resolve the situation. I then received a call from the owner (lady). She basically denied that anything was ever wrong with the a/c. Did not offer to give me a refund. I went through the BBB. The owner negotiated in bath faith the entire time, basically stonewalling. I finally had to settle for a $100 refund. It is bad enough to have a faulty vehicle, but even worse to have bad service and on top of that to refuse to remedy the situation. I wish I had gone with another limo company. I wish I had been more direct with the driver about getting another limo and I wish I had called the company on the spot to get this resolved. But this was my wedding day, I got a million things to worry about and they are supposed to take care of you. Even if I had done all those things, based on my experience, they wouldnt have done anything to help me and done more to ruin my wedding day. Fortunately, they did not. Although the limo ride was the low point, the rest of the wedding went great and I was blessed with companies/owners who really took care of their companies. So please take my advice and take your business elsewhere!

Jo
Review №9

Loved the experience

Ll
Review №10

Love this place, they provided excellent service and the drivers were very nice and accommodating.

Ma
Review №11

We rented a ten passenger limo at very short notice. The representative that took the call was nice and my response time back with the contract information was fast. The prices were amazing and the vehicle was VERY clean. The driver was George, a Navy Veteran. He arrived early and was friendly. Once the evening got going there were a few hick ups, but George had a level head and a good plan. He took wonderful care of our children for Prom. I would recommend this company to anyone looking for a reliable and courteous staff. Absolutely a very satisfied customer and will be using them for all our future events.

Ba
Review №12

They definitely make the experience memorable. Always give you the VIP treatment. 😎

Mi
Review №13

I had arranged for a limousine to pick up my husband and I after our wedding reception...they never showed. My maid of honor called the following day and was informed that there was no reason for this to have happened since all the information they needed was on file.4/16/17. Thank you for taking the time to respond, this is the first time weve looked back at our comment. For that we increased our review from 1 star to 3. We obviously understand that reviews can impact the reputation of your business and by no means have any ill will in that regard. Nonetheless, our original review is free of errors and we have no intention of changing it further. We still have the emails to validate our claims in the review.Sincerely,Mrs. Smith

Be
Review №14

Limos are great and Rene is very accommodating in your needs.

Je
Review №15

You should always go with city lights limousines they are the best their dedication to the customers is great. All special events have been record.ended by many people and celebraties. I will always guide you to the right path. They have the best customer service, they are always available to your desposition. They travel many miles for you and your company, I will let you know that no other company will give you the 100% dedication. My experience as a customer I cant complain I will always recommend them to you. May god bless this company.

Br
Review №16

Great service! Prompt, professional, and a great value. Will be using them in the future for sure!

Ke
Review №17

When you need a limousine for a quinceanera theres is a place to go to

Br
Review №18

Professionalism and genuine customer care, I will recommend this company, they are the best.

ML
Review №19

I have used City Lights 3 times over the last 18 months for large VIP art tours that I organize, traveling from El Paso to/from Marfa, and then in/around Marfa for the duration of our stay. These are not just pick up & drop offs, these are multi-day trips with the same bus and driver staying with us in Marfa for 3 or 4 days straight. I have only the best things to say about City Lights, starting with the reservation process all the way through invoicing. Professional, courteous, on-time, knowledgeable about where theyre going and what theyre doing, this is a first-rate operation. I use ground transportation companies all over the world and City Lights is right up there with the best of them. I highly recommend City Lights -- I have already reserved my bus & driver for another trip next May.

To
Review №20

I worked here

Information
8 Photos
20 Comments
4.5 Rating
  • Address:3637 Shell St, El Paso, TX 79925, United States
  • Site:http://www.citylightslimo.com/
  • Phone:+1 915-590-5944
Categories
  • Limousine service
  • Airport shuttle service
  • Transportation service
  • Wedding service
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:9am–6:30pm
  • Thursday:9am–2:30pm
  • Friday:Closed
  • Saturday:9am–6:30pm
  • Sunday:9am–6:30pm
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