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IDOTEC
11833 Valley Blvd, El Monte, CA 91732, United States
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Comments
Di
Review №1

Excellent service! Very knowledgeable and professional staff. I have repaired many apple devices and it has been great to deal with. Much cheaper to repair or upgrade with iDOTEC than to purchase a new device.

Je
Review №2

Professional and reliable service you can count on, cannot recommend them enough for anything computer related.

Ce
Review №3

I really do recommend this place. I took my PC parts to get my gaming computer built on Friday afternoon. 2-3 hours later it was ready! It is very affordable and everything was professionally installed. I give this place a 5/5.

Ru
Review №4

So I went there the other day not knowing if they could fix my phone because I assumed they only fixed laptops, so I went in and said can you guys fix my phone and they were so chill about it, they were like yeah and I left like a small fee only as proof of my deposit and received my quote and Im like that was easy after like 3 days they were like Your phones good and when I got picked up my phone , the cracks were gone and they also got my phone to work for me since it would not connect to any WiFi and they did that for me free of charge. I would definitely recommend this place to anyone having tech problems 👍I cant thank this place enough for fixing my phone

Fe
Review №5

Great service. Quick, will go back for other electronic needs

ME
Review №6

Blessed enough to not have purchased anything.... I do not believe that this business is honest or respectable. Shop at your own risk. Terrible sales person. The price kept jumping up and down, and so did the equipment... They had it then they didnt. Nah! Save yourself the time and money. I give this a zero star!

Lo
Review №7

Took in an iPhone 7 to get a battery replaced . Went to 66 battery health in less than a month . Not going to blame it on them maybe it was my phone but I never had it that low before with my old iPhone battery which was a 76 when I took it in to get exchanged .Definitely suspect though .

Es
Review №8

They were great.they opened and reset my ipad very greatfull I would recommend them.

Sh
Review №9

I needed my Dell battery replaced and they took care of me while I waited. I found this shop from a Google search as I was desperate for the help. I had ordered the new battery from Dell and I paid Dell for in home service when I purchased the laptop. But Covid changed everything so I had to find outside help...these guys are great I would go back.

Ru
Review №10

Came in with a slow PS4 and 2 days later I had a fully-functional one. Great service. Recommend 100%.

Br
Review №11

My laptop had a broken hinge and they fixed it so quickly. They were very accessible, professional and friendly, and the fix was cheap. Definitely recommend this shop to anyone. Also, they take covid procedures seriously, so that’s a plus.

Ru
Review №12

Salvador was easy to work with and did a great job fixing my PC !

Ke
Review №13

Fixed my computer in a couple days at a reasonable price. Very professional and called me with updates. Thanks for you service. Support Family owned small Business.

Ch
Review №14

Great place to bring in youre pc or phone to get repair and has good prices

Kr
Review №15

Took my sons iPad in and came out in less than 30 minutes. Very fast and very professional establishment. I recommend this place.

ML
Review №16

This Review has been Edited to reflect the business and Idotechs great customer service(Before) I got a screen replacement for my iphone 8 Plus, I paid 80$ and was assured that it would be a great quality however, they blatantly lied. My phone fell about 2 feet off my bed with a case AND a screen protector on and the screen cracked. A noticeable crack straight across the top and two straight down. Want to know how I can tell how cheap this is? My screen protector is completely fine with no cracks! How did the phone break and not the screen protector?! This is one of the cheapest screens they could probably get and straight up lied to me. My phone lasted a week and half with this screen, I will demand a refund once they open.EDIT: Current ReviewAfter writing this review and calling them they responded immediately and asked me to go to their shop to see what they can do for me. I went in a month after because I am still unable to drive and live a bit far from this place so I am very thankful that they even considered replacing the screen again. Although they did not do it for free they offered me a 50% discount so I payed 40$ to have the screen replaced again. These guys have great customer service and I appreciate them for offering anything whereas other places would probably not do anything. Although I am still unsure of the quality of the screen the phone looks and feels like new I just hope it doesn’t break again so easily or soon.I also want to say thanks and ultimately recommend this place to anyone looking to fix their electronics.Dltr; Great customer service, screen looks nice, Responsive, good people

Da
Review №17

I would place 0 stars i walked in and off the back hes sketchy.. Little did he know i i worked in computer repair i just dont have the patience to deal with stuff.. Lies lies all yhe way around.. Do not leave your lap top there .. Cause they can gut it out and place other thingz in it.. Thia guy will do anythong for a $$$ buck ...he trued to tell me that i need an original chargwr or else my lap top wont charge.and wanted me to leave it there.. What a clown....

Xi
Review №18

Nice guys nice price nice work

He
Review №19

They were very nice,would definitely recommend to my friends. Best place to go for tech help. Angel was very kind and helped put in a ssd in my laptop

S
Review №20

They are quick to reply to messages, I took my iPhone to get the battery replaced. They were less expensive than other places I had looked at. Had my phone ready when they said they would, and they are very polite.

An
Review №21

Very polite and very quick did a very good job and affordable.

Dy
Review №22

Called ahead to inquire about iPhone 7 Plus screen repairs and quoted me $75+ Tax which comparatively in pandemic season this imposes a really fair and competitive price. Would recommend this to anyone in need of their phone repairs during this Rona season.

Em
Review №23

Recovered photos from my SD card did an amazing job super friendly and fast highly recommended!!!

No
Review №24

Very bad service my brother took his laptop there and the guy was very rude and took the guy days to call my brother so he decided to call him and answered him with some attitude not worth spending your money here when their service is horrible if your paying you deserve to get talked to respectfully.

Fr
Review №25

Over priced service you can get your ps4 fixed for 99 bucks from Sony FYI and too the owners smart reply id rather wait three weeks for actual Sony parts them parts off a VCR OR DVD PLAYER jack....

Jo
Review №26

Fastest service I’ve seen, no hidden fees, tells you the problem and solution right away and gets the job done !

Hi
Review №27

Great service! They disamble good my alienware laptop and it was for very good price!! And very fast, got my laptop same day!

Ma
Review №28

Brought in my PS4. Theyre very professional, and courteous. It took a while to get the part that was needed to fix the PS4. Which was the only inconvenience, once fixed I picked up my PS4 and it wasnt working still. Took it back the same day and they took it apart immediately to fix the problem. It was fixed right away. Nonetheless they did a great job. My system is running perfect, and with the price I really cant say anything bad about this place. Customer service was excellent. Professional, courteous, and they delivered. Definitely will be coming back to future tech problems.

Ro
Review №29

Great prices and even better service. Cant go wrong with these guys for any technical problem you have with your device. Top tier

Di
Review №30

Verey professional, very fast

Xa
Review №31

This place has Stellar service!I took my laptop to be upgradedthe staff went above and beyondin giving me info I needed , not just for a sale but to serve the customer.My experience was GREAT

An
Review №32

Great customer service. They fixed my iphone 7 plus cracked screen in 30 minutes and changed my battery to my 6 plus. I really recommend this place great service.

An
Review №33

Speak with Salvador they have the best service and price in the area. Whether it’s a tablet, tv, computer or phone they will repair it.

侯禹
Review №34

Really good and professional service. I fixed my keyboard within 2 minutes!

Xx
Review №35

Took my sons ps4 because it was glitching and they said they fixed it and didnt they ripped me off I took my sons ps4 else were and they told me that they never opened it up that the system was dirty I wouldnt recommend that place theifs

El
Review №36

Excellent service! They saved my laptop from being destroyed by my very hands lol very fast, professional and went above and beyond to make sure my needs were met. Laptop is running like new, fast and ready to be put to great use again. I RECOMMEND iDOTECH

Ja
Review №37

This guy is amazing his good and quick. he has fix 5 computers for me thank man. also he gives good prices its affordable here he helps you save money. I strongly recommend him. thank you buddy and good luck.

Ch
Review №38

I arrived 10 minutes early, watched the man walk in and waited another 10 minutes for him to open the door. The store hours on their front door clearly say monday through friday 10 a- 7pm. I knocked and still no answer. Why post store hours if you do not follow them?

na
Review №39

Great service! Michael always comes around ,saves my computer and does the job as promised. I would recommend him to everyone. Nada S.

Jo
Review №40

Really saved my skin. They said it was going to take a week, and they got my laptop back to me that same day. Thanks a lot!

Pa
Review №41

Fixed my iPhone in less than 20 minutes, very convenient! thank you guys

Da
Review №42

I dropped off my home computer for an unknown problem. When I picked it up it was a hard drive issue, they fixed it and now it runs like new. Good affordable price in a timely manner. I would recommend this business for your computer repair services.

Ch
Review №43

Brought my iphone locked (forgot passcode), they restore it but i also forgot my icloud password, they try so many different ways to unlock it but it was not possible cuz apple lock my account, anyways i appreciated the time they took to do it thanks

an
Review №44

Great service and fairly priced! The associate prioritized my issue since I needed my item repaired quickly and was a total life saver!

Ca
Review №45

These guys are great! excellent customer service!! They were patient with all of my questions LOL and were very helpful with there advise . They installed a new SSD DRIVE ,a new WiFi card , And upgraded my laptops operating system to windows 10 and for a reasonable price . I would definitely recommend these folks

De
Review №46

Reasonable price and brutally honest staff. The problem was resolved pretty quickly. Hence, 5 stars

Ti
Review №47

Just one sentence “you will satisfy with the service and price”

Ch
Review №48

Great service and even greater hospitality, Idotec will 100% be my go-to shop for all electronics repairs! My iPhone works flawlessly!

Mi
Review №49

I came in with my custom computer that wouldnt turn on. he got it running and installed windows all for a fair price. good service i would go their again

Cl
Review №50

IPad repair at the best... looks like brand new. thank you

Br
Review №51

Did an excellent job!!! Got me nice outstanding speakers and cleaned my computer virus. Installed Miscrosoft word and excel additionally.

SA
Review №52

I bough my Mac from here at Very good price, good service , he explained me all about the computer.I will buy againHighly recommend

Al
Review №53

Super fast service, great prices. He fixed the speaker and screen to my iPhone 7+ in about half an hour

So
Review №54

I highly recommend this place. I have an old desktop HP PAVILLION along with a HP monitor. The monitor was not powering on. I called Idotec on a Sunday and they happen to be open. Spoke to Michael and took my PC and monitor right in. He knew right away that the problem was the monitor and it was no longer repairable. Upon reviewing the computer he noticed that my software was very outdated and that it had a virus. He cleaned out my computer, upgraded it and sold me a used monitor. By the next day it was ready and all done at a very reasonable price. Michael even helped me take my PC to my car in the pouring rain! So happy with the whole experience. Thanks Michael.

Yo
Review №55

Great service! Ive recommended this place to friends. I will return again, if I have computer problems in the future.

Jo
Review №56

Great Services by honest people... i will recommended them

E.
Review №57

Glad i came here, guys were very friendly and they provided with a quick services. thanks

RA
Review №58

I was searching for a good place to take my macbook pro and iDOTEC was one place that I saw that had a lot of positive comments. And I dont regret taking it there thanks to Michael he helped save my computer lol.

Tr
Review №59

Knowledgeable. Fast service. Great guy.

CR
Review №60

Love the service mike is a very honest guy... thank you so much

Wi
Review №61

Very friendly and knowledgeable guy, thank you very much...

Ig
Review №62

Fixed my Macbook Pro here, highly recommended!

Wi
Review №63

Received a new computer, works very well and runs smoothly. Good service.

Di
Review №64

Good service and low prices and the guy was very nice.

Lu
Review №65

Very satisfied with my iphone repair & the customer services there is awsome would recommend to anyone hands down

Ch
Review №66

They know what there doing and they have great customer service

no
Review №67

I forgot my google account so my phone got hardlock, Mike unlock it quickly , tmobile couldnt do it. thank you mike.

Ma
Review №68

Very friendly guys!I ALWAYS come back here because of their low prices!

Ru
Review №69

He took his time to explain what was wrong with my computer and gave me affordable prices

Fr
Review №70

Good experience.. got my computers fixed same day.thank you

Mi
Review №71

Great and friendly service, and its close from what I live. Thank you

Ge
Review №72

Helped me to unlock my iphone 5s, since couldnt remember the password. thank you

Jo
Review №73

Excellent computer services for Seniors.

Mi
Review №74

Excellent services. Thanks

R
Review №75

It was weird

Ad
Review №76

Scam.. Paid to fix pc.. Took it to another shop n they told me he took everything and downgraded all my hardware

Ar
Review №77

Great customer services!

Je
Review №78

Very good services, highly recommended!

Ro
Review №79

No comment

Ra
Review №80

Nice guy

fl
Review №81

Recently went here to have my $700 laptop fixed after I dropped it. In just a matter of days it was fixed and fully working again. $89 was the charge.

Al
Review №82

When I took my cell phone to repair the clerk, I never mentioned a charge for checking my cell phone, they could not repair it and when they gave it to me they asked me for a charge of $ 25 dollars !!!!!!!

Na
Review №83

Very good customer service. Thank you

Al
Review №84

They repaired a tablet for me, a long time ago I bought a desktop computer, the young man is kind, sometimes it can be slow but it depends on what your device has

Ed
Review №85

I recommend this place, honest and fast service. Thank you

Os
Review №86

My family and I are very happy with Salvadors work.He is a professional and we put our computers as well as our personal information in his hands knowing that he is protected.We recommend it 100%.

al
Review №87

Thanks for your good service!

Al
Review №88

Excellent service and very friendly! Thank you

Ru
Review №89

Thanks for unlocking my iphone!

Ra
Review №90

Great service

Ze
Review №91

Thanks for repairing my phone, I look like new!

Al
Review №92

It has a lot of variety of cables and what it does not have it orders

Information
57 Photos
92 Comments
4.7 Rating
  • Address:11833 Valley Blvd, El Monte, CA 91732, United States
  • Site:https://idotec.net/
  • Phone:+1 626-542-9935
Categories
  • Computer consultant
  • Cell phone store
  • Computer repair service
  • Computer support and services
  • Data recovery service
  • Mobile phone repair shop
  • Phone repair service
  • Used computer store
Working hours
  • Monday:10am–6:30pm
  • Tuesday:10am–6:30pm
  • Wednesday:10am–6:30pm
  • Thursday:10am–6:30pm
  • Friday:10am–6:30pm
  • Saturday:Closed
  • Sunday:10am–6:30pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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