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Appliance Service Company
2504 London Rd, Eau Claire, WI 54701, United States
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Ja
Review №1

Awesome customer service!!!!I went there multiple times in one day for different parts to repair my dryer, they had everything I needed, and were more than willing to help me get my dryer going.Any kind of appliance issue I have in the future, they will be the first place I think of for repairs.

Ke
Review №2

I do not recommend this company.We paid a $500 for them to fix our refrigerator. One year later the same issue returned. I talked with the owner to see if they would offer any warrantee on their repair, but all I got was a, “no, but we will do another service call/charge as we did before”. They do not stand behind their work.

Je
Review №3

ASC is my go to for appliance repair in eau claire

St
Review №4

For the DIY person repairing an appliance, this is the place to go for advice and parts. They also offer repair service for those needing help.

Sa
Review №5

Awesome service. Quickly repaired our dryer and got us back to normal in no time flat. Polite, fast, affordable. Will definitely contact this business again for appliance repair!

Dy
Review №6

Been shopping here for over 10 years great customer service and always in a timely fashion

Ch
Review №7

They charged $100 for 10 minutes of service and didn’t even know what was wrong. A few days later they called back and said they wanted to replace the whole motherboard in the stove for $600.

Ji
Review №8

Great place for parts and for service techs!

Ji
Review №9

Had the part I needed to repair our dishwasher. Repair part received next day. Have used before. Reasonable prices..good service.

Wa
Review №10

Mary, is great!

Ch
Review №11

Awesome place for all your appliance needs. Very helpful!!!

Jo
Review №12

They have the parts for the oven I have to get it fixed. Its affordable and they have been in business many years. Helpful staff and they do offer service if you need it also. I would definitely come here again!

Ro
Review №13

Works great

Br
Review №14

Got just what I needed, helped out very well

Gi
Review №15

Always receive great service!

Ja
Review №16

I have an LG oven that stopped working 2 days before Thanksgiving. No one in the area carries LG parts, and after taking the oven apart, I found that the heating element was not working. Mary helped me troubleshoot, and found me an equivalent heating element from Whirlpool that she thought would work with my oven. I plugged it in after getting home, and the oven worked. Saved my Thanksgiving!

Da
Review №17

Excellent Customer Service. Parts On Hand. Assisted on ensuring the part that replaces the part I needed was the correct part.

Ga
Review №18

These guys are great here. Always have been able to find me the right parts.

Er
Review №19

Mary at ASC saved our Christmas. Our range control module went out and temps in the oven were maxing out. We were in the middle of baking Christmas cookies and several batches were destroyed! I called Mary at ASC in the mid to late afternoon and she had a new control module by the next morning! Amazon and Sears Parts Direct could not even come close to that. On top of all that ASC prices were much better! I highly recommend ASC in Eau Claire!

Jo
Review №20

We had several issues: Refrigerator, ice maker and oven door. We were extremely pleased with the professionalism and expertise of serviceman, Mikes work. All of the folks associated with the company treated us well.

Ti
Review №21

Very friendly, knowledgeable, fast and affordable. Highly recommend going here

Er
Review №22

I love the ladies who work there. Sooo knowledgeable and friendly.

Ni
Review №23

My dishwasher had a digital key pad that quit working after 9 years. I called them to service it, explaining the issue over the phone briefly. A service tech came and looked at it. He knew within a couple minutes he could not repair it, and the circuit board and keypad would have to be changed. He also stated he was not sure if it was a part he could even get thru his supplier. I told him to call and let me know. He did within a day or 2. He was able to get the part, it was $183 I believe. After labor for installing it the total would have been $383. I talked to a few people and learned dishwashers usually last 10 years, and I priced them, pretty common to get a new one for $500. I decided to go that route, instead of spending $383 and fix one that may only last another year or 2. Spend another $110-120 and have a brand new one. I called back the guy I had been working with and let him know, he was nice and understandable. Awhile later I received an invoice for $106.90. After calling to dispute, I was told it was for the initial consultation, and that minimum call price at the time of my service call was $89. They did not perform any work, or tell me anything I did not already know when at my home. The only thing I feel they did for me was find a part, that I did not purchase. I understand they may have had a little time in finding part, but I feel they are essentially charging $100 for an estimate. I do not know of any industry that charges for an estimate. I was shocked to see I was being billed for the service, even $50 I could have lived with, but I am very disappointed paying over $100 for the services I got out of them.

Ma
Review №24

They fixed my vent fan when no one else could! And my burners! Excellent, professional service!

da
Review №25

Good servers I would still call and ask him what you might be looking for...

c.
Review №26

They can get pretty much any part that you need for your appliances.

St
Review №27

Came and fixed a circulation fan and a broken switch on our refrigerator. It stopped working about 10 days later. Turns out that maybe they were supposed to replace some circuitry at the same time.The real point is that they stood behind their work and fixed the problem. They didnt charge labor and got the fridge fixed quickly.I wouldnt hesitate to do business with them in the future and would recommend them to my family and friends.Its good for a business that will own up and fix whats wrong.

Jo
Review №28

Reasonably priced good deals on a warranty

Ph
Review №29

Ordered part and got it in a couple days for ancient Hotpoint electric stove

Information
3 Photos
29 Comments
4.7 Rating
  • Address:2504 London Rd, Eau Claire, WI 54701, United States
  • Site:http://appliancerepaireauclaire.com/
  • Phone:+1 715-832-4437
Categories
  • Appliance repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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