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JBL Travel Group LLC
12 Christopher Way #200, Eatontown, NJ 07724, United States
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Ja
Review №1

My husband and I recent got married in Mexico. JBL Travel Group did an amazing job from start to finish. Originally our wedding group was 85+ people then covid happened and they worked with each individual person in our wedding group, and got anyone who cancelled their refunds! We had a long and crazy journey to actually make this happen and it wouldnt have been possible without them! After rescheduling multiple times and our guest canceling last minute and everything else the pandemic threw our way this travel group still managed to exceed our expectations!From the stress of planning a destination wedding during a pandemic, they were a dream come true! Joe and Susan were always on top of it. Even when we thought there is no way they are available to answer all questions. Always reassured me any conflict we faced would not be a problem, and they were right.Best of all they stuck to their word, got us a competitive price, several excursions, transportation to and from the airport anymore! Most importantly all our guest had an amazing time! They even found a way to get ALL our guest a last minute upgrade with the resort to rooms that were almost $200 more a night!Our wedding day turned out to be everything we imagined and more! We will definitely be booking all further vacations and events through JBL travel group! Thank you again Joe and Susan, you were a god sent and none of this would have been possible without you!

Fr
Review №2

Let me start by saying, out of all the vacations I have been on this was easily the best one.I just returned to the states from Mexico a trip we (my wife and I) booked back in 2016/2017. The story goes like this, we put trust in JBL Travel Group to make a beautiful vacation happen in the most stress free way possible. I hate to make a long story short but that is exactly what they did. Aside from planning the wedding the vacation itself was a thoughtless process.As you know COVID-19 ruined all plans for any trips. Being that our wedding date was supposed to be May 2020 that never happened. Without missing a beat, JBL travel (Joe and Susan) jumped right on it. Got in touch with the resort made sure our rooms stayed reserved, and transferred the 2017 rates over to 2020/21 in addition to MANY and I mean MANY other things. (to name a few) They coordinated transportation, excursions, comps, upgrades and managed to get us a upgrade to a more expensive block of rooms than we had not booked.Every vendor they work with was cleaner than the US, the cars were sanitary, wipes, sanitizer, they spray your luggage before they put it in the bus to bring you to the hotel. They have mats to wipe your feet, water bottles in a a cooler in the vans EVERYTHING. This was by no means a cost cutters vacation. However, as far as the price was concerned you would have thought it was because it was very cheap for a 5 Star resort...My wife and I have booked our own trips for years, always thinking we did a great job. Come to find out we had no idea what we were doing... Leave it to the professionals because not only did we get way more than we paid for, but they made this trip void of all stress.Thank you guys again cant wait to book our next trip!

Ni
Review №3

The best team! Booked through JBL for my brothers wedding in Mexico and they were SO helpful and accommodating. It was a crazy time during COVID but they were able to get everything sorted and seamless for our travel.Cannot wait to book our next vacation through JBL!!

ma
Review №4

My family and I Have you JBL travel group many times they are always professional and respond to all my questions in a timely manner. I highly recommend this company for your next traveling needs

Ki
Review №5

Joe & Sue have gone above and beyond planning trips, whether for myself and my wife or for a couple of group trips that were done. Truly professionalism in all aspects. Looking forward to planning our next trip with them.

Th
Review №6

Such a pleasure to work with. Excellent service, helpful, accommodating & knowledgeable . Love Joe & Sue.

Kr
Review №7

I have traveled with JBL for quite a few years now, and have become friends. We have a fabulous time with them. They handle all of the travel needs so you worry about nothing. Any problems that arise, Joe takes care of immediately. I wouldnt use anyone else for my travel plans. they are the best!

Ma
Review №8

They are the BEST, if you dont want to worry about anything......heres where you go!!

el
Review №9

I have booked several vacations with JBL Travel, Joe is detail oriented and is always available to assist with any of my travel needs. As a single woman traveling alone I know I’m in good hands with Joe and Sue. They are very knowledgeable and are the best in the business! I wouldn’t trust my vacation plans with anyone else!!

Pa
Review №10

As I do travel a lot, I have never been on a trip without something going awry - but I just came back from a trip planned by JBL and had to the most perfect time. All was taken care of for me prior to my leaving and it was a pleasure working with them. They truly care about you and your travel needs. I so totally recommend them by 10+ stars!!!!!!

Di
Review №11

They helped me find a great deal on a 7 day vacation on NCL Breakaway. Always so attentive and quick with responses. They even had chocolate covered strawberries in my cabin waiting for me on arrival!! Vacation was amazing. Looking forward to cruising again soon. I will definately use JBL travel for any vacations.

Ha
Review №12

Very knowledgeable and ready to answer any question about the trip. We have never had a problem traveling but we know if we did the problem would be solved immediately. Joe and Sue are the best!!

Lo
Review №13

The JBL Travel group goes out of their way to help you with your travel needs. They always find the best prices for you. I have gone on many of their trips and have never been disappointed. I highly recommend that you contact them to experience the best vacation !!

Ti
Review №14

From the beginning to the final day of our NCL Breakaway Cruise...it was the most enjoyable family vacation! Joe answered every single question I had with such detail. I felt very comfortable leaving for the cruise because he had prepared me. As I listened to negative comments from other travelers regarding the service they received from their travel agent - I was so happy to share with them Joe’s information! His service was impeccable - top notch and most of all provided personable communication. Thank you for creating such wonderful memories for me and my kids - classic statement was from my 15 year old daughter - “Mom, the trip was just amazing - amazing Mom!” - Tiffany Moutis

Sa
Review №15

We had such an amazing experience with JBL Travel. Joe was very helpful beginning to end and it made our plans go very smoothly. Thank you, Joe!

Ph
Review №16

AAA business and all around great guy. You won’t go wrong. Cares about his clients. 👍

Ai
Review №17

My husband and I reached out to Joe when we started to plan our honeymoon. We had a general idea of where we wanted to go but we weren’t dead set on anything. Joe took the time to give us quotes for numerous locations and when we narrowed it down to St. Lucia he found us the perfect room at Sandals Regency La Toc with butler service. When we checked in our butler even told us we had the best room on the entire property, with the sun rising over our private pool and setting right outside our front door. On top of the amazing location Joe also gave us the best deal - better than anything we had seen online during our own search. We didn’t have to worry about a thing - Joe did it all and made it 100% stress free. We will never plan another vacation without JBL travel!

Za
Review №18

Excellent service, very reliable, great planning, never had an issue. Overall a great travel agency that I would recommend to anyone !

ga
Review №19

SUPER...GREAT TRAVEL EXPERIENCES...ALWAYS A GREAT VACATION

Ma
Review №20

Never plan a trip without using a travel agent, and the Best Travel Agent to Use is The JBL Travel Group! They will cover every detail without any problems, even think of things you might forget!

Information
100 Photos
20 Comments
5 Rating
  • Address:12 Christopher Way #200, Eatontown, NJ 07724, United States
  • Site:http://www.jbltravelgroup.net/
  • Phone:+1 732-831-5200
Categories
  • Travel agency
  • Cruise agency
  • Tour agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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