Its all about money with some businesses . They didnt explain what they were going to do . So you know that youre getting the right job done that you came in for. So we wasted money for nothing . On a job that w we didnt come there for . Its a shame how ppl. Change once they get your money and dont care . GOD SEE IT ALL. Businesses should treat all customers right not some. When you do wrong to ppl. Karma comes back to you weather its a business or a person.

The service people at Meineke Car Care Service in Eatontown were excellent. They diagnosed the problem and gave use a very reasonable rate for the job to be done. Very satisfied with their work.

Out of town visitor with a brake problem. They had me up and going same day with courtesy and respect. Great overall experience.

Ive been going to meineke for over 20 years I never had any problems with the service or the people it fixed by car fast and right the first time

I purchased my car in 2017. Whenever it needs a repair I take it here. I also come for general maintenance on the vehicle. I discovered this service center when I moved to the area. I went to several places, and I liked this one the best. The mechanics have been with the company for several years and they take amazing care of my car. They are honest and extremely good at the work they do . The repairs on my vehicle have been long- lasting. I am very grateful for this center. The repair work is top notch. The manager/ owner has helped me on many occasions with any questions, towing options, what needs to be fixed right away and what can wait. He is one of favorite people to interact with.I will continue to come here and refer family and friends for many years.Thank you for your professionalism and the incredible work.

Charlie and rowlen always take car of my car when I go there they are very nice people little pricey but if you want good work thats what you have to pay employees are very laid back funny make you feel at home

The guys are very friendly and helped my son with his small project. I would definitely recommend these guys.

Charlie is the best... always takes me in n never lies to me... good guy..And Lou the mechanic is a cool dude😃😃😃

Great place to visit for ur car needs

Meineke is the best shop in all of Monmouth county. The owner Roland is a real class act, genuine, honest, and extremely trustworthy with your car. Will never go anywhere else

Great place would New highly recommended.

Great work fast service.

Very good.

Wanted to get some exhaust work done but the owner was rude. Took my cars to Midas. I don’t want to do business with rude people.

Great mechanic shop with awesome service and prices !!!

Straight to the point fast service professional bet there efficiency would give the army a run for its money heck if we had more folks like that we have more American automobiles in this fine country . You need something done right go here you hear.

Great staff

Charlie is great! Thank you!

Gteat service!

Quick and friendly service, just wish they had a better parking lot.

So far ,so good. Pleasant atmosphere, pleasant crew. Very pleased with the work performed on my car. Carl did outstanding work on my explorer. Runs to perfectly.

I went there because my car failed state inspection for a check engine light and the owner was pushing me to spend over $ 1200 and when I question the amount of the money, suddently the amount drops to $ 800. After the repair the check engine light was still there. And I told them that I don’t want one valve they claim they replace because I did not feel that it was necessary . I end up spending $ 495.80 to install a sensor .The owner( Rolland ) said the car would not pass inspection if I don’t fix all the so called issues he claimed the car has, guess what the car passed inspection few days after no problem.They overcharged for everything; $110 for diagnostics and $ 110 an hour. The owner claimed that the mechanic guy spends 2 and half hour to install a sensor which was not true because the guy spent less than 2 hours and the mechanic guy has to explain to him that he did not spend 2 and half hours to install the part.In conclusion, I feel the owner does not care about customer satisfaction and makes me feel he only cares about how much money can he make on the customer . I would never refer anybody to that place and I would be back there again. Very dissapointed !

I’ve been going to Meineke in Eatontown for about 13 years. Without a doubt it is themost efficiently run car repair center I’ve ever taken my car for repairs. No matter the extent of my repairs, they always completed the repairs the same day!! I was recently there for a complete break job. I got there at 8 am and the work was completed by 10:30. Awesome, nobody comes close to that level of efficiency!!!! Roland, the owner, and Charlie, the manager are so car knowledgeable and pleasant to deal with!!! Meineke should have new franchisees observe Roland and Charlie to demonstrate how to effectively and efficiently run a Meineke!!Unequivocally, the best car repair experience that I’ve ever had!!!Greg P

Excellent service, knowledgeable staff and reasonable prices, make this a one stop full service center. They stand behind their work and have been there since I can remember. Highly recommended!!

Rowen and Charlie great guys. Have been using them three four times a year. Always good work and fair pricing

I highly recommend this repair facility for all your car needs. They are professional from the onset. They are up front, honest and fair and work with you as to what your car really needs. They do not try to sell you more than needed. The waiting room is clean and so are the restrooms! The atmosphere and customer feedback while waiting is great. Everyone seems pleased, and most seem to be repeat customers, all chatting and shooting the breeze.As for the mechanics, they are top notch. They take you in to see and explain what your car needs, which makes me feel like Im not getting taken for a ride...My car needed a few things and they worked with me as to what was urgent and what could wait so I can go back at my financial convenience. This is key for me.I will continue to have my cars repaired here and I highly recommend them!

Very honest and efficient... They take my husband or I over to show any other issues with our car they find we may not be aware of before going any further... I have been taking my car here for years...

I have only used them twice and i will never go back to them again.. work is never complete.. for an example..you go there for an aliagment and you get the car back the same way you left it, but they will charge you for it. Every service is overpriced and the parts used are low quality..

Excellent service! Roland and Charlie have serviced and repaired mine and my familys cars for over thirty years. I recently had my Mazda 6 in for a steering issue that the Mazda dealer deemed a normal characteristic for the car. The cars steering was loose and the car drifted all over the road. The simple fix was a four-wheel balance. The car drives perfectly now and the service cost and diagnosis was less than $50! Eatontown Meineke never overcharges and always gets the job done right. Hats off to Roland, Charlie, and all the techs!

Great customer service. Charlie, and everyone was very polite. And they finished the job quicker than expected. Definitely will reccomend to others.

Excellent service

I was having a very tough time putting on a new rear catalytic converter for my 2011 Chevy Traverse due to the bolts being completely rusted together. I finally broke the four bolts loose and was able to get the new converter hung up. This is not a pleasant job when you do not have access to a lift. While tightening the final bolt, it ended up breaking off. (The broken bolt was originally welded on so now this became a bit more complicated) This happened 3:30pm on a Friday. I called my mechanic but was told that he couldnt help me until next Thursday. That wasnt the answer I had hoped for. I called a few other places and all seemed very reluctant to help. I decided to give Meineke in Eatontown a call, hoping for some help. They were MORE that happy to help and told me to bring it in immediately. Upon arrival, the manager at the front end was extremely courteous and understood my frustration with what had happened. He had my car up on the lift in under 5 minutes. My wife and I were in and out in under 20 minutes with the problem completely repaired. Great waiting room. Great mechanics. Fantastic manager. I would truly recommend them to anyone. - Wayne K.

WILL NOT BE BACK. VERY SHADY. Went in for an oil change. Got a call an hour later my car needs a special filter, which it does not And that my oil change will be 90 something. I said leave my car alone I’ll come get it. All of a sudden I didn’t need the filter and price was dropped 20+ dollars so I agreed. When I show up to get my car lights had been left on.

What I really like is when the mechanic finds a problem with your car; Charlie walks you out to the car, shows you the problem, explains why its a problem, and what they need to do to fix it, and communicates it so that it makes sense to the customer. More shops should do this.

Im lucky to have these guys in the neighborhood. They are competivly priced and they do good work. Thats all you really need, but on top of this, they treat you with respect and its always a friendly transaction.

Just left Meineke and it is great! Have been going for years and they always take such good care of their customers. Will definitely be going back

Come here for car check up for 20+ years. Work is done while you wait in an air conditioned office with magazine and coffee machine. They will do the work over a few days so one can balance time and cost.

Had a rusted connection between the muffler and pipe leading from the engine on Toyota Tacoma. I had already been under the truck assessing multiple times.When the tech brought me into the bay there was a screwdriver hole in the middle of the muffler. Being a motor head I knew what he did. Had them install muffler and exhaust anyway.Installed shorter muffler with less baffles making it louder. The work failed later. Had the proper size muffler and exhaust installed at Midas Wall Township.Been working on cars since 1976. The screwdriver hole punch trick is a classic. Amateurs

My family has been going to these guys for years & now myself. They are always nice & helpful. They always go above and beyond to help us. They are like family to us & I thank them for everything. Ive never ever had any problems.When ever I have questions or anything they are always glad to explain it to me. I have nothing bad to say about these guys.

Great staff and fair price

Great diagnosis, and handling of letting me know the total problem with my vehicle.Would definitely recommend their services and frankness.

This store owner went an extra mile by offering to do an oil change for me as being a Veteran for free another time since he was to booked up on Veterans Day 2018 to accommodate any more oil changes today. Thank you greatly for your compassionate kindness to US Veterans & active military.

I was planning to replace the rear brake pads and rotors for my 2011 Honda Accord with my own parts, and I called before I decided to go this shop: I was told this will take only one hour and the labor cost for this job is their regular charge $95 plus 25% surcharge by using my own parts. When I brought my car there for my appointment and they lifted the car and took all the wheels they asked for over $200, which is even more than what my dealership is asking for. I left this shop without getting anything done. I will not recommend this shop to anyone.

Great service, in a timely manner

I took my 04 Honda Accord in for an oil change and also asked them to check out a rattling noise Ive been hearing when I drive. After looking at my car, they told me I needed three main things fixed, which would cost about $1400 (this was not surprising to me, my car has given me numerous issues in the past and this isnt the first time Ive needed extensive work done). That said, the mechanics here provide excellent customer service, they took me into the garage and showed me exactly what was wrong and why it needed to be fixed/replaced, that way I knew that they werent making up issues and scamming me like other mechanics do. Not only were they thoughtful and thorough in their explanations, they also explained to me that, while I would need to address these issues in the near future, I did not have to worry about them immediately. They gave me a breakdown of what needed to be done, how important/immediately it needed to be fixed, and a timeline of when I should do everything. I really appreciated their honesty and trustworthiness, and I didnt feel as though they were taking advantage of me.Additionally, Id like to add that my judgement of their trustworthiness is complimented by their interactions with both me and other customers. While I waited for my car to be ready (about 1.5 hours, it was a busy day for them but they still managed to have me out in an efficient manner), multiple customers came in who I could tell were regulars and had trusted this shop for plenty of prior work on their cars. The mechanics interactions with myself and other customers showed me that they were reliable and honest, and I will certainly be coming back here in the future whenever my car needs an oil change or repairs.

We got the brakes fixed on our car here but they left a brake pin loose. Although the main problem was fixed, our car had this suspicious squeaking and clicking sound whenever we used our brakes. Over the next few months this pin shattered and caused a lot of damage to our brakes. We ended up having to take our car to our car dealer and they were able to right all the wrongs that Meineke caused and never told us about. Do NOT go to this place to get your car fixed. If you have a problem with your car, dont take your car back to them, go somewhere else.In addition, another thing strange happened with Meineke and that same car when the check engine light came on. They did a diagnostics on it, and told us it would take 300.00 to fix the problem. We instead took it to get the oil changed for 25.00 and the check engine light turned off. If the problem was getting the oil changed, they would have over charged by a ridiculous amount. Dont. Ever. Go. Here!

I have a 1995 Ford Windstar that their good work has kept that old vehicle still o the road. I am impressed by their competence and honesty.I needed an oxygen sensor replaced - the local Ford dealer wanted $1700 for their work,Menieke in Eatontown did it for $479.86 with tax -- it including some work to replace a portion on the exhaust system.Thank You.

They are honest and do a good job. I had the brakes changed and some fluids maintenance. The first quote was a little hefty for all the maintenance but I asked for only the necessary so it came down. They dont steal you money.

Extremely rude, a basic oil change takes well over an hour WITH an appointment made in advanced. Thank god I got $25 off with tmobile to try them out because if I had wasted my own money for this terrible customer service id be pissed. Youre better off going to the jiffy lube two doors down. The price is reasonable and they have you in and out in 10 minutes without an appointment

Work was done quickly and at a fair price

The mechanic did great work. The office manger did an excellent job resolving a dispute regarding an internet coupon that may or may not belonged to the Car Care Center.You have a lifelong customer now except work needed done at dealer for warranty.THANK YOU...

I went there with a flat tire, (knowing that my car is a month old) and it had a little hole that can be fix easily. So the guy told me that I needed it a new tire just to charge mea lot more. I told them not to do it , so I went somewhere else and they fix it without problem for just 17dll. Also the guy that helped me said that they tried to do the same thing with a lot of people. Don’t go there, they want to steal your money, they will give you a Wrong diagnosis so they can get you in!

Excellent

A little pricey. Much better than the Aberdeen location.

To expensive

Ive been bringing cars to Rolland Juliano for years , ive never been dissatisfied with any of there work , sports cars , family cars , and jeeps , its hard work what they all do there and i appreciate them keeping my cars safe , BIG thanks to all of them

Front brake pads and rotors cost me $460 for my Kia Sportage. Overpriced from my last brake pad and rotor replacement which cost $310. I would check around before you commit to them.

My husband and I went in to get an assessment on our A/C. Not only did the Manager charge us $92.00 just to look at it he was very rude and short tempered. Unprofessional in the way he spoke to customers, making them seem dumb because they didnt know the answer to his questions. Long story short we left this shop $92.00 less, with no more information than when we started.

Horrible service and liars my daughter went to get a oil change and they told her she needed everything that you can imagine. So she calls me and I go to see what they wanted to fix.So I get there and the mmanager brings me in the shop and couldnt show me what needed to be fixed . The car only has 12,000 miles and they wanted to do brakes all around and that exhaust was leaking at the flex pipe!! I will never recommend this location not even for air in my tires. THIEVES!!!

Kind, professional staff. Didnt talk down to me because Im a woman.

Great service, quick oil change. Got it mostly free from t-mobile so that helped.

Treats me right every visit, no surprise costs, reasonable prices.

Good service

These guys always show me whats wrong so I feel less like Im getting ripped off lol...and the work is usually good. But get there early if you can!

Unprofessional manager

Great work, but very expensive $850.00 in labor charges. Yes $850.00 just in labor for brakes, exhaust, and a oil change

Very poor customer service to the point of embarasment. Wouldnt go thereat all period!

A little over done

Great customer service

Allways do excellent work

This place is a scam theyll take your car Ill charge you $175 for a diagnostic then theyll forget to even put anything back so when you dont let them go ahead and rape you on labor they will get very aggressive and combative and will make sure your vehicle will be in worse shape than it was when you brought it to them this place is a scam Ive had to hire a lawyer to sue them in small claims court for vandalizing my vehicleThe man named Charles should be fired he is aggressive combative and has no comprehension when it comes to customer servicefair warning do not take your vehicle to these guys if you care about it even remotely!!!!!

Somehow things magically break after going here. Their prices are way too high.

Helped so much when I broke down.

Quick service

The best

Mechians good