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Karolyis Heating, Cooling and Refrigeration
24521 Dale Ave, Eastpointe, MI 48021, United States
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Karolyis Heating, Cooling and Refrigeration

Comments
Da
Review №1

Very professional business. No BS. Our heat went out. The same day two technicians showed up. Knowledgeable. The blower motor was shot. Very quick response to get one for a 32 year old furnace .Matt is personable. Texted me at every point. Would highly recommend to my family and friends.

Sa
Review №2

Our furnace went out late on a Saturday night. We called Sunday morning and had two technicians out right after breakfast. Thankfully, it was a quick fix, but they stayed on site for a while to make sure the furnace ran (and stayed running!). Thank you so much!

El
Review №3

Why did you just hang up on me? Is your technician coming by 10 ? Or you just want to cancel the appointment? I made a note that I made an appointment at 10 this morning! And I asked you to hold for 1 second on the phone but you just hung up. I tried calling your company right after and you didn’t answer.What is going on? You coming or what?Wow, I want to hear again the call if that’s possible. I was going to appreciate your service if it ever happened. But you just made me a bad person. I did not even get a chance to be explained how this happened. You just hung up! I just needed an explanation and how we can fix this. But you never answered my call! How could this happen? Wow. I am so surprised how you react.

Jo
Review №4

Steve promptly assisted me this past summer when my central air unit quit during a heat spell and while I was studying for a certification. He was able to send a technician (Dane) out the same day the issue occurred and had a new AC unit installed within a few days. I also experienced an issue with my water heater recently and once again Steve was able to send Dane out to fix the problem the same day I called. The work performed was reasonably priced and was of sound quality.

Mi
Review №5

I own and operate a Dairy Queen. One of my coolers went down. After contacting the after hours line Matt and another technician arrived. They diagnose the problem, gave me options and ultimately fixed my cooler and I’m back up and running. You can’t ask for more professional, prompt and all-around great service. I’ve used Karolyi’s for the past 6 years and have never been let down.

Ph
Review №6

Matt has been very professional, honest and competitive, I really recommend this company!Coming from Belgium, Ive been 3 years here in the US, and you can clearly hear a little accent behind ;) I heard all kinds of things from heat&cooling companies when I asked them to quote repairs or new furnaces - all I needed was a honest opinion based on experience, a good quote and a qualitative service , thanks Matt - job is done!

Ru
Review №7

Matt was fantastic! He came out on a late Friday afternoon, fixed a problem that several other companies could not for months. He communicated status, and was friendly and professional.

Me
Review №8

Cannot recommend Karolyis enough! They are very prompt, personable, and professional. I worked with Steve and it was very apparent that he is super knowledgeable and knew exactly how to fix my home radiator issue. Being a new homeowner, Steve gave me some tips on keeping up with our boiler system, which I thought was very cool. Thank you!

Le
Review №9

I called to make an appointment to have my unit looked at and the operator I spoke with gave me some advice on what to try and looked at first. His recommendations help and save me from spending money and time. I highly recommended them and if I have any issues in the future they will receive my business.

Ry
Review №10

Hired Karolyis to replace our furnace after a fire. I provided the owner our insurance adjusters contact and claim number. They took care of all of the correspondence regarding the insurance directly. This is exactly what we needed during a very stressful time. Karolyis technicians arrived when scheduled, were very professional and did amazing work. They even went out of their way to inform of us of other issues caused by the fire unrelated to their scope which Im sure saved us some future headaches. Bottom line is they: were easy to work with, did more than was expected, completed everything as originally scheduled, kept us informed and honored their quotes. I would challenge anyone to find another contractor in any trade that checks all of those boxes.

Ma
Review №11

Had a flower cooler to be pumped out and they came to the rescue . We were last minute when we called and they moved their schedule around to accommodate me . The service was excellent Dane was our service guy . I was very happy with all their services from answering my call to doing the job right down to not charging me a arm and leg . Highly recommended them and would use them again .Lisa

Br
Review №12

Extremely professional friendly and honest

Za
Review №13

Extremely professional and informative, a great tool for anyone in need of preventative maintenance or on the fly help!

Ti
Review №14

Great company, replaced my furnace and air conditioner. Me and the owner chatted and he explained to me how he runs his business, I believe himself and his techs are very professional and extremely straight forward just what I personally like in a small business.

Va
Review №15

Just in case anyone else is planning on calling for their AC unit. I asked they can replace my AC unit and was told theyre not interested in that kind of work no explanation given but Im going to guess they only do heating? 🤷

Br
Review №16

Very skilled & professional company. Very happy with my service!

ni
Review №17

Very bad driver. Almost hit me and another car while pulling out into the turn lane. Dont know about the work they do but very bad driver

AR
Review №18

Called and complained about their how one of their trucks was being driven. The owner was very rude, called me a liar. I hung up on him 3 times and he left me 2 voice mails and 3 texts calling me drunk and other insults. His text asked if I wanted him to beat the driver. Doesnt help that one of the voice mails was from the day after the incident.

Ma
Review №19

Work acrosd the street. Seems yo be very clean.prompt.busy

E
Review №20

Great customer service.

Information
38 Photos
20 Comments
4.1 Rating
  • Address:24521 Dale Ave, Eastpointe, MI 48021, United States
  • Phone:+1 586-493-4328
Categories
  • Air conditioning repair service
  • HVAC contractor
  • Commercial refrigeration
  • Heating contractor
  • Refrigerator repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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