user
Service Today Heating, Air Conditioning, Plumbing and Electrical
29434 Dover Rd, Easton, MD 21601, United States
Appearance

Comments
Re
Review №1

I wish all of the maintenance men and repairmen that come to our house could be like the gentleman that came to do our semi-annual HVAC maintenance. My initial impression was that he was friendly and sincere. When he was done with his work, he came to me with a detailed explanation of what he did and he answered all of my questions CLEARLY. He truly made a lasting impression.

Sa
Review №2

Thank you for asking. James came into my home bringing positive energy. He seemed to enjoy his work. He was friendly, polite and professional. Rating 1-10, 10 being the best: James would be a 10. And I would recommend him to my family and friends. I thank him for his service.

Ca
Review №3

Chris and Mark were great representatives of Service Today! They provided the plumbing review and ensured the drains were in good working order! They were professional, efficient, and provided all information needed to make informed decisions about the service!I also had Phil today for PM on the air conditioning unit. Not only did Phil service the unit but he assisted me in getting the phone app set up for greater system control!Gail in the office assisted me in getting my yearly contract renewed. She was knowledgeable and personable and a great asset to the Service Today team!Service Today is a wonderful company and they are responsive to your need! I highly recommend them to anyone who needs the services they provide!!

Ke
Review №4

I’ve used ServiceToday for more than a year and could not be happier. They first repaired our heat pump which a prior company tried and failed to do. They have also replaced a spigot outside that had become leaky. They are always easy to schedule, reliable, and will stay until they get the job done right. But today was over the top. The drain plug on our bathtub had become hopelessly stuck. John tried a number of solutions but because the bathtub area is tiled, he could not get to the drain from inside to force it open. So he crawled under the house through the crawlspace (with who knows what watching) and managed to work his way through the joists to the tub, and get the drain open. Total commitment. This whole process took hours, and yet the bill was very reasonable. I will use ServiceToday forever.

Lo
Review №5

James was very polite and efficient. He seemed to be thorough. He explained everything he did and presented written reports. He provided an estimate for thermostat replacement and explained how it would work. Very satisfied.

Da
Review №6

Technicians Mark and Chris arrived early to remove the old and install a new hot water heater and to relocate it as well. They had to rewire and replumb due to the relocation and did an outstanding job. In removing the old tank they took extra care not to damage the carpeted stairs and were very neat in all aspects. They were very professional in all aspects of their work.

Ma
Review №7

I called for my ac maintenance and zach w was sent out. He called when he was on his way and was very friendly and personable. Zach was fun to talk to while he was working and explained quite a bit too. I tend to ask a lot of questions and he gladly answered every one of them. Very very nice guy!

Le
Review №8

Bobby and Justin did a fantastic job. They were friendly and professional. AND MY HOUSE IS COOL! Would recommend highly.

La
Review №9

Very polite and professional. Tidy and friendly. I would highly recommend there service

Ca
Review №10

Installed new Heat pump in 2017 and have been maintaining annually ever since. Usually a phone call 20-30 minutes before arrival. Prompt, polite and friendly technicians every time. Also keeps us well informed of all the services they offers..

Su
Review №11

Very professional and courteous. John explained all of the repairs that needed to be completed , gave me a price upfront, and was very respectful of my home in the process. I am very satisfied with the completed work, and highly recommend Service Today for plumbing needs.

Tr
Review №12

Incredibly efficient, excellent service analyzing problem, and setting up further service. Professional! My thanks to Carson. Job well done.

Ma
Review №13

James called me before coming, explained everything he was doing, was neat and clean as he performed maintenance. James is one of the best technicians Service Today has sent to my house.

Pa
Review №14

Thank you for prompt, courteous, knowledgeable service...as always.Update..Whoops... another young man from company came and fixed what first installer missed? Young man was better and wrote all up accurately..

T
Review №15

The Tech was very knowledgeable, and had the trouble resolved very quickly.

Be
Review №16

The technician was quick,and efficient. All the work is excellent! John W. Was kind and so helpful!!

Ch
Review №17

Technician was very professional and nice. He did a good job and worked quickly and efficiently.

Ch
Review №18

Called with a problem on our new AC unit and they had a tech at our door within a couple of hours. The tech checked everything out and had us back up within 30 minutes. Great tech and great job. Thanks

Ja
Review №19

Chuck was a friendly,dog-loving, very competent professional who will be the man we ask for to maintain our system.

Th
Review №20

On time, masked, polite. Excellent service. Minor HVAC fixes professionally handled.

Ch
Review №21

Replaced thermostat with new. Unit was installed 11/11/20. Replaced evapatator coil on new unit installed in Nov. 2020.

Li
Review №22

Zac was great. Professional and polite.

Ka
Review №23

Great maintenance service! Appreciated honest feedback on issues with AC and provided quality repair support. Thanks Mike!

Sh
Review №24

Good follow up knowledgeable local folks. My dog liked him, and my dog just doesnt like anybody. So, it was a good maintenance visit and I feel better about the units performance now. Carson was my tech for service.

Ar
Review №25

Technicians were professional, polite and thorough. I would recommend them anytime. Thank you

Je
Review №26

Service Today has been our go-to in the past and especially in the last few weeks. First they fixed an emergency water main repair in our bathroom and then later replaced our toilet, all great work for a reasonable price. We have a lot of more upgrades and work lined up with them also, and I’m confident it will be top notch and professional. Ask for Chris and Justin for your repairs— these guys are good.

Ri
Review №27

Called Service today on a Friday for Electrical issue. Stated they dont have technicians on call on the weekends. Not sure why they state they do same day service and even have the company named Service Today. We have used them a few times in the past and never had a issue with same day service yet this time now they dont have technicians on call during the weekends. I dont have problem paying there emergency service charges yet they cant even fulfill what they advertise. Last straw for us. No need for a response as Im sure it will be some corporate response from them.

Di
Review №28

Very polite and knowlegable young lady and young men. Pleased with service.good experience from first call to finish. Thank you .

Cl
Review №29

I have used Service Today numerous times in the past. My last service Tech Carson was beyond amazing and took the time to clearly explain what he was doing and how it worked. He gets an A+ and service today should be ecstatic to have him as a part of their team! A part 2 of my review. We had a tech come out that was not good to fix out HVAC unit I will not name him. We had to call to have someone come out a second time. They sent Carson to come out on 6/21 and fixed our issue and again Carson restored my faith in Service Today and went above and beyond my expectations! He made it right and no doubt in my mind why I choose Service Today! Carson deserves a bushel of crabs and a cold case of beer!

Ro
Review №30

Service Today continues to impress me, Chuck came out to perform regular maintenance and install an air purifier, I consider him a true, honest professional.

Jo
Review №31

Thanks very much. Technicians were professional and personable.

ka
Review №32

Service Today has always been very timely and responsive. The service people who came were mannerly and communicated about our HVAC with professionalism.

do
Review №33

Service tec was very professional and on time very pleased

Bo
Review №34

Professional and efficient. Good people.

An
Review №35

Roger was very polite, informative and professional. Highly recommend.

Ja
Review №36

Very thorough, explained all issues, recognized & respected my financial situation & made recommendations w/ that on mind. Outstanding service!

Wi
Review №37

Technician Seth was very polite, on time, courteous and fast. No interruptions to our daily lives. He ensured all rooms were cooling and all units were performing correctly. I would highly recommend this company and Seth to our friends.

Jo
Review №38

Miles was super professional, super knowledgeable, and a pleasure to work with. We will request him in the future.

Sa
Review №39

The repair men, John Sears a nd James D are very, very professional, efficient and very nice and kind people. No only were they on time, they really took their time to diagnose the problem, explain it to me and suggested the options that I have to get it fixed. JOHN AND James are people with integrity. They fixed the problem efficiently and waited to see if the problem with the heating system is actually resolved.Your employees that actually do the work are the one that actually the face of the company and represent the company among the public. These 2 people did represent your company with integrity and efficiency and professionalism. I will always use your sevice and always recommend Service Today to others.

St
Review №40

This is a wonderful company to deal with!

Am
Review №41

Another good experience with Service Today! Theyre always responsive, fairly priced and knowledgeable!

Bi
Review №42

Showed up on time as stated. We’re very professional and courteous. Explained the system and cleaned up when they were doneCouldn’t have asked for a better experienceWould recommend Service Today to anyone looking to replace their system 👍

Ri
Review №43

Mark and Chris were quick and did a great job

Gl
Review №44

Every thing was good and the service from Chuck was good.

Sh
Review №45

Was very satisfied with Chuck P. service . He was very professional and polite as well as knowledgeable. i would recommend your company to anyone looking for heating and air conditioning service.

Ph
Review №46

The technician was on time and very informative during his scheduled maintenance.

Ri
Review №47

Great job and even suggested how to maintain what he did.

do
Review №48

Nice guy, very knowledgeable, answered all my questions professionally and satisfyingly. Work is exemplary, jobsite cleaner than he arrived. 22 1/2 stars.

Ar
Review №49

Typical contractor...They bill you $49 (dispatch fee) just to stop by and then bill you an additional $125 to tell you that you need an electrician. Thats $175 for a ten minute visit & they accomplished absolutely nothing. Prices are absurd and they will not install customer supplied units because the company buys them directly from the manufacturer and then adds a nice little markup. On top of all that, the technician improperly diagnosed the unit. Within 48 hours I personally had the unit running properly...total cost of repair...$10 bucks for a new thermostat which you can buy at any home improvement store. Dont wait your time or money...

Ro
Review №50

Jason was very professional and friendly.He explained everything he did and told us the results.

Br
Review №51

Technicians were professional and quick. Very smooth process all around from scheduling to service.

Ed
Review №52

James was a true professional & provided exceptional service

Da
Review №53

Very thorough and very polite

Ap
Review №54

Seth was very efficient and professional. Performed his duties in a safe manner

Ti
Review №55

Great tech. Willing to listen and answer our questions

ma
Review №56

Pleasant knowledgeable people who seem to enjoy their work

He
Review №57

Technician was friendly and professional. He answered all my questions.

Ch
Review №58

Always on time, good service, good explanation of findings, reasonable prices.

Da
Review №59

This company is the single most customer oriented company Ive ever seen! Very timely, efficient, and incredible work! Would highly recommend for plumbing, HVAC, or electrical!

Ki
Review №60

Great attention to customer service and very professional.

Ro
Review №61

Close, local and is able to come out within a few days. Service plan they offer is great.

Sh
Review №62

Always have them for heating and air conditioning ! Always does the job right!Now having them for my dryer vent repair clogged vent!

T
Review №63

What a wonderful company. Service Today in Easton, MD has the best employees I have ever seen. Our heat pump stopped working on a Saturday evening. Their tech Kevin came out to try and fix it. What a happy, friendly man. Our system was 12 years old; so it was time to replace it. This is their busy season and with some HVAC companies it’s been hard to get equipment due to the COVID19 pandemic. Service Today had my new Trane and was able to put it in on Thursday. Their sales person, Bill, was a delight to talk to. He helped us on the financing by explaining all the options. What a friendly person.I highly recommend their services. I was already using their maintenance program on my old HVAC where they came out and changed the filter and check the gauges twice a year. Call them

Al
Review №64

They are always prompt and professional. Had a kitchen faucet that broke, and they were in and out in no time to replace it. Also used them for a AC unit replacement.

Jo
Review №65

Scheduled an appointment.. technician arrived on time and was friendly and helpful.

St
Review №66

Start to finish, they made it very easy... From giving us options for the replacement unit and explaining the differences, to the final installation, it was all effortless on our part... Theyre pros... We had a great experience with Service Today...

Jo
Review №67

Service Today is great to have as your HVAC provider. They come out same day when we call and their technicians are professional and always seem to know what to do. We have their maintenance plan and it has paid for itself time over time.

Cr
Review №68

I had Service Today replace my 2 heat pumps recently. The whole process was handled very professionally, the work was impeccable, and the job was done in a very timely manner. If you like companies that bend over backwards to make you happy, Service Today is the company for you.

Pa
Review №69

Fees are not transparent. $49 is travel fee only, then you have to pay for his/her time-that was not conveyed on the phone. Got charged $99 for nothing, he was there less then 30 minutes, now I have to pay to have the coil door replaced (not under warranty) plus labor. The lady at the office also insinuated I was lying about how the door got bent. She didn’t know she was on speaker phone. Homeowners don’t have a need to open the coil door, we only open the other door to change the filter. Not happy at all.

Sa
Review №70

I would recommend this place to anyone that needs HVAC service friendly on time great service

Jo
Review №71

Top notch service.

Sy
Review №72

Very professional and efficient.

Mi
Review №73

Service today came out to give us a quote to replace some of our hvac, the gentleman was kind but the price was horrendous.. it was almost 3 times as much as any of the other quotes we have gotten.. over $10,000 more!Make sure to shop around before making any decisions! There are much better deals to be had

Ma
Review №74

Excellent service

Ma
Review №75

Worst. Experience. Ever.I have a backed up main drain and essentially paid these guys $89 to drop by, hear the problem, and without looking at anything, tell us that the only treatment they could perform was over $600 and probably wouldn’t work anyway. Really not sure why this couldn’t have been communicated over the phone when I called them four days ago.Oh, but it gets worse. They then offered to take a look to see if they find anything because they were already there and were charging us the $89 diagnostic fee anyway, so they ran two bathubs and a toilet, resulting in (exactly as we told them would happen) a toilet overflowing a half-inch of water from the drain (complete with hair, gunk, and who knows what fungus) all over my bathroom floor, through the kitchen, and just onto the dining room carpet. They then plunged the toilet repeatedly to no avail, sinply splashing more gunk water all over my floor. They then proceeded to track their gunky wet shoes all across my carpet back out to the truck (even though there was a closer exit on only linoleum through the back) so that they could write up the bill for my house’s new hydrotherapy.These guys are essentially useless. I could’ve plunged my own toilet and drowned my own floor for free. Never going to them again. Ever.

Jo
Review №76

Install new toilet

Ja
Review №77

Punctual and professional. Reasonable rates

Co
Review №78

Chuck was very professional and friendly.

ty
Review №79

Make sure to get quotes from other companies. They charged me for 2 hours when they only worked 30 minutes. Said they go by estimated time to work not actual time. $1036 (minus $151 for club members discount=$881) to install maybe 10 straps for a pipe underneath the dock.

je
Review №80

It was awesome I work for them

Information
4 Photos
80 Comments
3.8 Rating
  • Address:29434 Dover Rd, Easton, MD 21601, United States
  • Site:http://www.servicetodayinc.com/
  • Phone:+1 800-659-2273
Categories
  • Air conditioning repair service
  • Heating contractor
  • Air duct cleaning service
  • Electrician
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:12am–11:59pm
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations