I can trust Monro, I believe that they are honest. Service is quick and reliable. I’ve never had a problem, only good experiences.

Great work, would absolutely recommend! I brought my car in for a brake pad replacement and oil change, and they fixed my loose heat shield while they were working on it for no extra charge!

I’ve had my car serviced here and most recently I took it for emissions. I accidentally showed up to my appointment without my registration and employee still took me in after my appointment time. Service was timely and I received a call to notify me that my car was ready. I needed helped with a plate bolt randomly one day and they helped without charging me a penny.

I had an issue I was concerned about today and called all the Monro’s close to me but everyone was booked for the day. I called back the one in East Providence, RI expressing my concern for my safety. I asked if someone can just a look for a minute under my car to see if it was safe to drive and the store manager agreed for me to go by. I did and it ended up just being a shield loose under my car and he tightened it up and took care of it. I remembered him from the Warwick store years ago and he told me he’s been with the company for 41 years. He was the most kind, courteous and professional members of Monro I have ever had experience with. Thank you so much!

Have taken my car there for State Inspections and they are excellent. They have gotten me in and out in 15 minutes.

Sam is amazing and honest. Wouldnt recommend anywhere else. They know how to fix your car, are reasonably priced and honest.

Ive been here on 3 occasions for tire repair, an inspection, and most recently for a new set of tires & alignment. Service has always been great & quick turnaround too.Their online platform will provide you with a guaranteed quote for services and then let you book an appointment, I always appreciate when shops make it this easy.The new tires & the alignment had my 2011 dodge van driving like new. Fixed some steering wheel shake Id been feeling for the past several months and overall felt great on the road.

Quality service and decent prices. Scheduled appointments are kept on time.

Thank you Sam! He was kind and extremely helpful.

Great service no bull they give you options for service and dont pressure you

Honest.What more could you ask for?

Value the honesty, integrity, and professionalism of Sami and employees here.

Efficient and job done. Replaced a sensor and oil change. Thank you Monroe😊

I was very pleased with the service I received at this location. The technician Joe, with whom I worked, scheduled my muffler repair on very short notice (on a holiday, no less), did the job very quickly, and it looked great! Compared to other shops, the price of a new muffler at Monro was a little higher, but it appears to be of high quality, and has a lifetime guarantee. If you want the job done right, and are willing to pay a little more for parts, Monro is the place to go!

Great shop, kind, doesnt laugh at you no matter what your car situation is, fair, fast, and reasonable. Will be going back because my car will have more problems for sure.

Very good experience. Was expected to wait longer. Extremely busy.

They should have checked all the fluids!

Very helpful. Went above and beyond to help me get tires last minute. They did the work the same day. Everywhere else i called on a Saturday told me they couldnt do anything until Monday. And this Monro didnt even have my size tire at the shop at the time. Told me they would see what they could do and called me back telling me to bring my car in. I was impressed. Sam was pleasant, especially being there on a Saturday. Thank you.

This place is super easy going. They will give you honest car advise, even if it means they make less money (which is super rare to find). Service is usually very quick and same day.

I stopped at Munro in East Providence recently because I thought I needed new brake pads according to my dealer. The gentleman at Munro took my car in with no appointment, checked the brakes for me, called me back to tell me they were fine and the amount of wear on them, and when I went back to pick my car up...no charge! Now you know thats great, friendly, HONEST service! Ill be going back for other needs in the future. A+. Highly recommend. Thank you!

Really impressed with the service here. The manager brought me to the car to show me what was wrong, explaining everything so Id be reassured and understand. Never condescending, just informative. Never had a problem with an oil change like at some other places. This is now our service station of choice even though we pass others to get here.

I come to this place for all my car maintenance needs! Sam is always accommodating to me, and even though he may have a full schedule, he always finds a way to squeeze my car into his day, provided I dont mind leaving it with him for a few hours. He has NEVER recommended any services I dont need, and I greatly appreciate his honesty. Ive never once felt taken advantage of and genuinely feel like he treats people the way he would his own family. I trust Sam and this location for all my auto care needs and I would highly recommend their services to anyone. Thank you!

I have followed Sami from one location to the next. He Is a great and honest person he works out of East Providence and I will drive the distance to have him work on our vehicles. Thanks Sam for all you do !!!

DO NOT USE THE ONLINE SCHEDULING, ITS COMPLETELY INCORRECT AND A TOTAL WASTE OF TIME!

My father is a mechanic and used to work with the head guy here. He treats everyone so nicely and gets the job done as fast as he can without cutting corners. He makes every customer feel welcome and explains things in detail. Only people I will let touch my car besides my father.

Sami and his team are awesome! I got a great deal on tires! The service was great and they had me in and out in no time at all!

Courteous service. Quick service. Great prices. Honest unlike Jiffy Lube! Will always go to them.

Friendly service. I could actually sit down and wait for my car. Ive been to a few automotive establishments which have a waiting area, but they dont want anyone to use it. Fast turnaround even though I was only having my vehicle inspected. As its only two years old with less than 16,000 miles at the time, I wast expected any issues. Definitely would recommend this establishment to anyone.

I took my wife’s car to get it inspected and it failed apparently her brake lights were no good. Some part also needed to be replaced. They were going to charge me 500 dollars for everything. I took her car to another place & it passed. The same work that I was going to get charged for 500 was done for 40 dollars. They also mentioned that the break lights were perfectly fine. I never leave bad reviews but I was very dissatisfied & disappointed.

I was skeptical of a national brand but this was no national brand. It felt like a mom-and-pop and I was WELL taken care of! Paul was incredibly helpful and helped me out in so many ways. I will most definitely be going back to the EP Monro for future work!

Fixed my tire the same day. Explained everything. Friendly and a great sense of humor. Hopefully I wont need their services anytime soon, but will definitely return if I do. Industry standard pricing.

Always excellent customer service and work. Ive been coming here for years. Thank you.

Great team at Monroe! The guys there always take care of me and my family. I’ll come here first before going anywhere else.

Love this place. Honest, reliable, quick and efficient, and super trustworthy, which is a hard thing to find when it comes to mechanics. They are super friendly and Sami is awesome and never steers me wrong. I refuse to let anyone other than these guys touch my car.

They were very helpful in diagnosing what my car needed. Their price beat others I had gotten (including one for $2066.00). I would recommend them to others, if you want fair prices.

Honest, quick service, and a fair price. They didnt try pushing services or products on me even when they definitely had the chance. I would recommend going there and will keep going to them for my auto needs as long as Im in the area.

Recommended place for the Oil change. The wait time is less as compare to the other Munro. Quick and Fast. Its cheaper too if you compare oil change price with other franchises. Best time to visit will be during your lunch break.

Needed service on my vehicle in a hurry. They were able to squeeze me in first thing in the morning on an already booked day. Super friendly and helpful.

I have been bringing my cars to Sami and Paul at Monro since 2006. I live in Jamestown and work in Central Falls but travel to East Providence because I know they will take great care of me and my vehicles. It is very important to me that I can trust them to only do the work necessary and not pay extra for parts and services I dont need. They are super nice people; I actually enjoy my visits to the East Providence Monro!

Absolutely awful customer service at the east providence location!!!! Ive made an appointment for an oil change only to be called by the manager that I would need to have the date changed, which was fine, until I come in 3 minutes after they open for my appointment and Im told Im going to have to wait at least 2 hrs because there is someone in before me with an appointment? How can that be? They also said if I drop off my car all day they will be able to fix my service engine light. I left it there all day, only to be told that I have to go to a dealership to get it fix, when the manager told me they would be able to figure it out and fix it, the assistant is the one who acts like its such a annoyance whenever a customer needs car service, which is what they are in business for.. Very few up with how I am treated here.

I needed to get an oil change and a state inspection. Of course I waited last minute... Gave monro a call and Sam and the team were able to see me that same day! Very happy with the service. They were quick, efficient, and welcoming. I continue to go to this particular Monro Auto because they provide the best consistent customer service and really look out for their customers. I recommended Monro to my boyfriend when he needed to get his car serviced and he too was very please. A+

Always a pleasure having my vehicle serviced at Monroe. Great service & a friendly staff. The manager Sami is always there to give advice on what my vehicle needs. I highly recommended.

Ive been coming here for 2 years and I will no longer spend my money here. The man at the counter is just miserable, always has an attitude, and has zero customer service skills. I feel bad for whoever has to work around this guy.

Sami is the best. Most honest mechanic Ive ever met. Started going to Monro in Warwick where I met him and followed him to East Providence. Wont go anywhere else and will follow him wherever he goes. Hes that good.

I stopped in because my windshield wipers broke. It took them 2 minutes to replace them. Very amiable.

It was easy, they were friendly, fast, and much cheaper than I expected. Id definitely go back.

The workers are amazing I come here to get my oil changed

Took 1.5hrs from our scheduled appointment on top of arriving early to change 2 tires that they had in stock.

Fast and honest service...Highly recommend

When my wifes car was indicating low oil she drove a short distance to Monro. To everyones surprise, the vehicle was found to be missing its oil drain plug. Thats right -- all the oil had drained out of the car! Fortunately, the technicians at Monro were able to take a look at the car right away and had a replacement plug in stock. They did a quick oil change and to our great relief, the car ran and drove just fine. I appreciate the attention and service we received in the midst of what could have been a catastrophe. Keep up the good work, Monro!

Was very rude ...insisted he needed my address or couldnt service my car because Ive never been there. Arrived at a scheduled appointment for oil change and the gentlemen working seemed mad at me and acted completely non schalant at their lack of commitment to a time they told me. Understandable when things get pushed back but dont be inconsiderate and rude to your customer off they bat when they arent even upset. After a few minutes of talking to the gentlemen and his poor attitude and rude demeanor I kindly said I will take my business elsewhere. Maybe they were just having a bad day..but I didnt want to give my money to somebody with that perception of character.

Sami is the best! Always takes great care of my car. I put my full trust in him. Highly recommended!!!

Phenomenal customer service; they worked really hard to fabricate a part needed for my exhaust rather than taking the easier route and charging me $700 to replace the whole pipe. Friendly and respectful too. Will definitely be a repeat customer. :-)

Sami and the staff at this location are amazing. I followed him, unknowingly, from Warwick to East Providence. They are top notch at what they do and I am a very, very happy customer!

Another 5-star visit. No pressure to buy anything I didnt need. Cost was under what I was quoted and coupons accepted.

Excellent service! Sami and his employees were very honest and informative. I will be coming back here again!

Sam and his crew are the best!!! I drive to EP from Warwick because they are so great!

Great bunch of guys. I made an appointment and my car was fixed.

Satisfied with the work done every time I have an appointment. The staff are professional, prompt and knowledgable, especially Sam, whom I deal with almost everytime I visit. Highly recommend.

Never again

Initially I was disappointed with the oil change I received at this garage - they forgot to replace the oil cap. However, when i brought the error to their attention, the staff (especially assistant manager John) worked very hard to make things right. I really appreciate their customer service and the pride they take in their work.

Prices are affordable , honest workmanshipWork is always garunteed and done first cone first serve - I appreciate the same gentleman Everytime I call or stop in Sam is there :)

Went to Monro after dealership said need brakes, had monro inspect my brakes and they confirmed I have brakes for a couple of years. Went back for noise on wheels and again monro inspected wheels and removed rust on shields. Wheels have been quite since then.all in all Monro (Sami) in East Providence have treated me well and fair pricing. They couldve just replaced my brakes and rotors and made $400 to $500 dollars easily. Definitely would recommend there service. Thank you Monro shop....

Took my vehicle there for an oil change last week. I started smelling burning oil, I could not use my A/C because the smell would be so bad. When I took my car back to them to look at they found that they never tightened my oil cap so it was dripping oil onto my exhaust. It is really disheartening when you drop your car off at a mechanic and it comes back worse then when you left it. I was not offered a refund or even a simple apology.

These guys do a great job, efficiently, cost effectively and on time!Always!

I appreciate this mechanic service which is truly reliable, trust worthy and great overall.

Sami is such a wonderful owner. He makes you feel more like family than a customer. Ive been bringing my car here for oil changes and tire rotations since ive been in RI and I wouldnt have it any other way. I use the wifi while i wait to get work done and trust Samis advice to steer me in the right direction.

Great service and pricing and they work with you excellent service.

Fast friendly

Really fast service and even had me come out and look at the car to explain what they were doing. Will return.

Great service. Quick and on point with appointments.

New manager has actually stayed and turned the shop around. Honest, helpful, but always informative about anything they see wrong.

Gave me options on different ways to fix what was broke. They were also the first inspection station that didnt play games and fail rediculous things trying to get paid.

Great service, fair prices, and back on the road in an hour.

Honest, responsible service.

Always helpful and quick oil changes. Thank you.

They are great on getting the job done on time and the pricing is great

Great, Quick, and Easy service👍Well be back!

My oil change was almost 70 dollars, they said because I have a Volkswagen.

I love them very nice and knowledgeable

Awesome fast work. That simple

Fast oil change service

Have a appointment got in and I got out place was fair

Great employees and fast work

Great service!

We had our oil changed somewhere else but they had put too much oil in and they fixed it no charge and in a timely manner.

Easy oil change

Always a great experience

Great customer service

Only in East Providence. Warwick one STINKS. Put wrong fluid in our transmission.

There’s really no point in their coupons

Very friendly and honest

Excellent thank you

Quick & Friendly.

They only fix whats broke AND shows you whats needed!

Went there for an oil change, they wanted my personal information, when I said that all I needed was an Oil Change, they refused you cant have an oil change there unless they have your home address !

Replaced headlight bulb during routine inspection, it blew shortly after because someone left a greasy fingerprint on it, if they cant handle simple stuff like changing a bulb how can I trust them to do safety repairs?

Nice work

There where excellent

Good service