Very polite people working for this company I was really pleased very friendly I was very happy with this company and I will call them again

Very crooked family-owned business I know of one other person that had their belongings stolen out of the vehicle the police impounded. I myself and missing a laptop and iPad and a phone. They say they stick to the letter of the law but if that letter is in the English dictionary I dont know any words that start with it.

Words cant express how grateful I was , last Saturday i locked my keys in my car at work at 6am in the morning, this sweet guy came out less then 30 minutes to unlock my car in the cold, he was understanding and patience, if you get into a jam this tow company is awesome

Very friendly and trustworthy and respectable company. I went and bought a car from him and he was upfront, honest, willing to work with me, and over all just made the experience easy and quick and just awesome. Ill totally be going back for tow related services.

Wait time somewhat minimal, and Henry had my tire changed and done within 7 minutes. He even made sure I was safe and on my way before leaving. Thats good service, TY

Because of Lina and Luis I made it home safely tonight. I am about 5ft2 female, look and is basically the size of a 16 year old and also not from this area. I was out doing food delivery when I accidentally closed the trunk of my locked car with the keys still in the trunk. And instantly became completely stranded late at night in a city where I know absolutely no one and to top it off my phone was dying. But because of the amazing customer service, speediness and most of all the kindness of Lina and Luis. I am okay and made it home safe and sound. I understand they do this all the time but I have never experienced being completely stranded and alone. All I needed was someone to care enough to help me (I spoke to two other companies and after an hour it was basically sorry but good luck or they just never called me back (ELLISON!!) ) and not only did Lina and Luis help me but they reassured me that I was going to be okay, they were going to help me, and that they were on their way. That meant the world to me. After speaking to Lina I felt instantly safe. And for someone who was in a panic for an hour...I cant even explain how much that meant to me. So thank you so much! I wish I could give you 100 stars I am so very grateful for the service I was given. I reallyyyy hope I never experience being stranded ever again but you can bet that you will be the very FIRST people I call to count on. Thank you again Lina and Luis :)

Always have good prices on cars. And fair on towing prices. I would use then a gain and a gain.

Though they had my vehicle in their yard (and I was far from able to afford getting it out), it wasnt their fault why it was there and they were very friendly and especially generous regarding my situation!They helped me in every way they could, including: not crushing my vehicle (it sat there for 2 or 3 months!), dropping the whole of the storage fees, staying extra late to allow me to get my possessions out of it, even decided to drop the tow bill (was told originally their policy states at minimum the tow fee bill must go to collections if not paid within specific amount of time - which had long since passed for me).I dont know why they had been so helpful to me and my situation, perhaps it was just that: the circumstances/my story, maybe they were sick of dealing with me or that I just had good timing the days I reached out to them about it? Whatever it was, I was happier than I woulda been had they not been so kind.I was missing my fathers wedding ring, a couple chainsaws, car battery charger and a Milwaukee blower and battery. However, I have absolutely no clue who snatched those up.. And, honestly, I would suspect my ex co-workers (that place is why it even was towed in the first place..) sooner than Sunrise Towing.Despite the missing items and the loss of my beat up ol Beezlebub (car), I was expecting in the least my possessions to ALL have been gone by the time I got there - as that is what everyone told me happens in tow yards - and was overjoyed to see it had been (relatively) untouched!If you happen to lose your automa-car via tow in their area, you better hour it was Sunrise Towing they called to get it done, cause they are exceptionally easy going and very generous people!

I originally called another company they said they can be there in 25 min and 1 1/2 hours later still no tow truck so I called sunrise they said 15 min and it took 10 min for them to arrive. now there the only tow service me and my wife will use in the bay area. Fast friendly and safe. Hands down the only true tow service in Palo alto. Thanks the escobar family

So professional with a personal touch!

I managed to crash my car on the entrance to 101 on a rainy day and I need it towed home. The response was fast (it took me longer to find my phone in the car and find what I need to do) and the service experience was great. Henry was the driver that I interacted with.

Great customer service, tow truck driver was very polite & I felt very safe. One great thing about this company is that they are open 24/7.

Henry is the man had a somethings I needed moved and the man work with me good looking bro

Open for business on a Sunday reasonable prices on there vehicles for sale.

The best tow company in the hood

Great service

Great service and friendly staff.

Good business

$270 to tow a car from Palo Alto to Belmont. No thanks.

Fast & Friendly Service.

Needed a jump start, but I they came in 5 minutes

Prices are high on car for sale

Fair pricing

This is the worst towing company you can ever use. The person in charge identified himself as Junior. He is very RUDE and does not know how to talk to clients politely and respectfully. The place where they parked my car is just a piece of trash, extremely dirty and full of dust. They charged me $450 for towing my car for only 12 miles driving distance and they charged me one day of storage even though the car was picked just one hour after arriving to their spot. Don’t go to their place alone and get someone with you there, the place is isolated and I was scared while talking to the two employees over there, was about to call 911.

Very despotic and in these moments that serves so that the Latin race is united, unfortunately a few minutes of bad luck take you your fortnight that with sacrifices you make, they exempt their prices, my mothers truck did not even last for 3 hours in the place I have made a charge So exaggerated they say ... the worst friend of a Latino is another Latino without values ​​and respect ... I had 2 experiences with them ... and they are even mocking ...

Much. Good. great place delicia. 10