I purchased both Direct TV and two phones. I received, not the free phones I was sold but two phones costing monthly installments for 30 months. The gift cards I was promised were a smaller amount I was told and only received one of them. When I questioned this with Mike I was texted back I was not listening to him. He told me when I questioned what MB frontier had for internet I was told if I was not going to listen he couldnt help. He knew what I needed. So basically, just do as you are told and dont ask questioned. He has offered to talk with me but at this point I am so uncomfortable and threatened by his mannerisms.