user
FedEx Ship Center
9 Melanie Ln, East Hanover, NJ 07936, United States
Appearance

Comments
Jo
Review №1

Over many years Ive utilized FedEx for ALL my important mail and packages. This particular location has even accepted packages from me after the front office was closed. I will always use FedEx when overnight delivery is required.

Al
Review №2

The best customer service hands-down, friendly, polite, smiles all around

Ja
Review №3

Knowledgeable and Helpful staff, looking to always support customers. During my visit I saw a young lady was having little difficulty in understanding English communication, the FedEx employee helped her using google translate and made sure she completely understands documents dispatch and delivery time. Employees are really helpful and polite here, I would recommend ship center to locals in the area.

Co
Review №4

I miss Marco, he was the best. God rest your soul my friend

El
Review №5

Very helpful. Excellent driver

Su
Review №6

Very convenient...especially when you need a package to go out that day after 7 pm (M-F), an option not available at the FedEx Store locations.

Ca
Review №7

FedEx drop off location right off of Route 10 (short distance) accessible from either Ridgedale Ave or Algonquin Parkway on Melanie Lane. Convenient location.

Mi
Review №8

Very positive experience. The staff was very helpful and accommodating. Shout out to Ellen who helped me track my package and was very friendly. I walked in expecting an exhausting process, but thanks to Ellen it was quick and simple. I got my package with no headache.

Ta
Review №9

People are proficient in their work. The employees are customer friendly and very good at their work. FedEx delivery is awesome, I have been using for so many years, I never faced in problem

St
Review №10

Staff members were professional and knowledgeable and courteous

An
Review №11

Fed Ex is the worst shipping company around. Use DHL, UPS or USPS. Almost anything would be better than this company. The are always late and customer service is non existant.

St
Review №12

Breathing area is too small for the number of people there during the covid-19 crisis... Otherwise the service was fine

Ab
Review №13

Very nice staff. Willing to work with everyone. Even though they were short staffed and it was a holiday weekend, they didnt slack up on customer service as so many people do. I appreciated that they were willing to go above and beyond to help me find my package.

ne
Review №14

Very rude people at this FedEx location. I hate fedex. ups is far better. UPS website is user friendly and FEDEX website sucks. Not at all friendly and kind here

An
Review №15

If I could leave 0 stars I would.. the lady at the front desk was very rude! She was mean to the person in front of me that went to pick a package and again very impolite to me.. next time I have to ship a package I will pick UPS over this FedEx location.. I won’t be back.

Da
Review №16

Staff is very helpful. Very patiently helped me through my whole shipping issue and never complained. Even waited to get out the last shipment so mine could go.

Da
Review №17

For getting packages out after the pickup cutoff time I end up traveling to this ship center often. Very convenient when youre in a hurry. Staff is always polite and helpful.

Gl
Review №18

Very rude person working the front desk.

FS
Review №19

EMPLOYEES FROM THIS CENTER HAVE NO CARE FOR PEOPLE WITH SPECIAL NEEDS OR THE ELDERLY. VERY SAD IN THIS DAY AND AGE.I refused delivery for three big boxes that are not mine. The driver ignored me and dumped them on my property anyway. When I told him to take them because my handicapped son could not enter the house with them there, he said hed be back in an hour to take them. Never came back. I called the center explained the situation, and they told me to leave them outside and someone will pick them up. They never came. I called two days in a row and the packages are still in front of my house. My handicap son almost fell on them twice. The staff and drivers from this center have no regard for people with special needs. We are elderly, so we can not easily move the boxes.THIS IS UNFAIR TO THE ELDERLY AND THE HANDICAP.

Ra
Review №20

Theyre not wearing masks at this location. Id go to a different FedEx if youre trying to take Covid seriously.

ka
Review №21

People were friendly and helpful. Its expensive, but worth it if you need something somewhere and you want complete assurance that its gonna get there when you want it to.

Pr
Review №22

A quick visit.. staff was helpful..

Al
Review №23

Great customer service! Recently Marco was a tremendous help. Everyone is always friendly and helpful.

Jo
Review №24

Quick, professional service

W
Review №25

Great place to send anything fast and easy. There willing to help you if you dont know how to file the paper work

St
Review №26

Great Great service up to closing. Well done

An
Review №27

The woman working here the day I came was literally THROWING my boxes. If nothing else I hope there was video of this and that she is fired real soon.

To
Review №28

One of the few FedEx locations that have been consistently reliable and effective.

Ja
Review №29

Excellent service agents to move shipments!

Vi
Review №30

Fast and available

Sa
Review №31

Knowledgeable and helpful. Helps you choose the correct shipping service for your package.

fr
Review №32

Great counter lady, great smile and big help

Li
Review №33

Great staff very helpful

Br
Review №34

Never had an issue here. Good staff in the front too.

Ma
Review №35

Got in and out quickly. Friendly service.

Ti
Review №36

Nice and friendly staff working there.. i was in and out in no time..

Cl
Review №37

Staff is super friendly .

os
Review №38

They treat me with respect, good customer service...

KR
Review №39

Very courteous staff

Ja
Review №40

Great service . No issues

Ja
Review №41

Very slow. Understaffed.Took 20min to complete a transaction

Ch
Review №42

Slow service, only one attendant. They had trouble finding my package. It shouldnt take 4 minutes to go from the shipping program to the pickup screen.

Pa
Review №43

Very efficient staff

H.
Review №44

Friendly staff, speedy service.

Le
Review №45

The worker woman was in a terrible mood.

Tw
Review №46

They steal your packages and never get back to you on your missing package. Beware!

le
Review №47

Great service and good location

kr
Review №48

If you want to be robed by Fed Ex employee just tell the clerk what is inside. Shame ! Shame ! Shame !

al
Review №49

Had a problem, but they ultimately resolved it.

Di
Review №50

Smooth, quick, organized..

Da
Review №51

Larry is the best!

La
Review №52

I work here!

Jo
Review №53

Awesome people

pr
Review №54

Good Staff

Pa
Review №55

Good

FE
Review №56

Great!

Ke
Review №57

Expensive

An
Review №58

Courier service

Pi
Review №59

They took good care of me. And your email is good.

Information
12 Photos
59 Comments
4.1 Rating
  • Address:9 Melanie Ln, East Hanover, NJ 07936, United States
  • Site:https://local.fedex.com/en-us/nj/east-hanover/mmua/?cmp=LOC-1001545-3-2-971-1110000-US-US-EN-GPLDROPOFFBOXES
  • Phone:+1 800-463-3339
Categories
  • Shipping and mailing service
  • Logistics service
  • Mailing service
  • Packaging supply store
  • Shipping company
  • Shipping service
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:10am–5pm
  • Thursday:Closed
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Similar organizations