Our Chamber email was hacked this morning and Sovran turned a VERY scary situation for us into a super manageable situation very quickly! Im a huge fan of Sovran along with Traci & Shonn! Thank you, thank you!
Work is stressful enough but adding computer issues makes my ability to provide clients the best service difficult. When I call Sovran and speak to Luqman, I know hell have me back up and running in no time. He knows his stuff and always solves my issues and makes it happen fast. Always a pleasure when I speak to him because I know my computer problems are soon going to be solved!
We have been working with the Sovran Team for over 12 years. Exceptional service to our needs. Staff is attentive to our system and user needs.We are in the healthcare industry and we have experienced growing dependence on technology. Having a good technology partner is extremely important.Sovran staff and management are great to work with and ask the right questions to meet our needs. Then they provide the solutions to meet those needs.Traci, Mike and Jonathon have done wonderful jobs being of great help to us.They were there when we had a server failure due to a water loss. They responded quickly and got us back on line and operational in a very short time line.I would recommend the Sovran Team to any industry group that is looking for a caring and engaged technology partner.
Our participation in Sovrans Total Care package is one of the greatest peace of mind purchases our organization has made. Our ability to call on Sovran for all IT issues, large and small, means that we never have to let things go until they become larger issues. And we have someone who is always staying on top of technology/license/software renewals and needed upgrades.In this time of increase cyber security risks, dedicated IT support is a necessity, not a luxury. We have been thrilled with the service and support weve received from Sovran.
When you find a position in life that you really love and believe in, it is not work. Melissa tirelessly promotes cyber security. If it had an aroma it would permeate the air around her. Her passion and knowledge of cyber security is unprecedented. I tell all my friends and clients of the services Sovran provides. I would be remiss if I didnt mention the commercial grade equipment also. Melissa uses the education approach to her presentations. She is a problem solver. Before you buy equipment or invest in IT specialists to help you get the most of your system, call Melissa!
Sovran has been our provider for IT for more than 5 years. Their concern and promptness in resolving our issues make me feel as if I am their #1 client. When I have to call, Luqman is genuinely concerned with taking care of us and always follows up to be sure that we are completely satisfied. He never makes me feel as if I am asking dumb questions. Working with Luqman, Mike and Traci of Sovran makes facing technology issues a more pleasant task and gives us confidence that our problems will be quickly resolved.
Traci, Shonn, Luqman and the whole Sovran team are so helpful and quick to respond. I appreciate their patience in helping us with any technical problems that we might have. Keep up the great work!!!
Their customer service and attention to detail is what differentiates them from the rest
Michael M at Sovan has been helpful trying to get our shared drive back working from Blue host.