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Rock Solid Custom Granite
21770 US-160, Durango, CO 81303, United States
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Ty
Review №1

Quoted 12 contractors from Santa Fe, albuquerque and Durango and Rock Solid was overall the best value. Toured the AZ tile warehouse for slabs and RS had slabs that we had never seen before. Jake was awesome from day one. Wish the timing was a little quicker but I understand that’s the current environment as market.

B
Review №2

Great company! Good communication, on time, and very professional. I would highly recommend Rock Solid. They did beautiful work on my kitchen counter tops!

Jo
Review №3

Rock Solid worked so well with us in meeting our needs! I am super happy with the granite we had installed, highly recommend them!! It turned out beautiful!

TF
Review №4

We had an unusual situation where our quartz counter top was installed, but it was different from the samples. Apparently, something was not done right in the manufacturing process and the appearance was unacceptable for this kitchen plan. Instead of telling us this was a manufacturing problem and to take it up with them, Rock Solid (Jake and Millie) went to bat for us and worked out a plan with the reluctant manufacturer to replace the counter top. The bad top was removed and a new top installed within two weeks and Rock Solid took on a lot of the expense. The double installation and removal was conducted professionally and Jake and Millie’s support was exceptional.

Br
Review №5

I absolutely loved working with the whole team at Rock Solid! From the moment I walked in the door they were friendly and helped us with all of our selections because I had no idea what I liked! Millie and Jake were amazing and the installers were very professional and got our job done quickly! Would highly recommend them!

Je
Review №6

This is the second time we have used Rock Solid. They did our kitchen counter and sink last year, and just did our bathroom counter and sink this week. They do an excellent job with install, and their prices are very good. We are very satisfied with the overall process.

Ed
Review №7

I have hired Rock Solid to install granite on two separate projects. Jake, Millie and Justin are a pleasure to do business with and the quality of the workmanship is top notch - best in town!

Ja
Review №8

Jake, Millie, and their entire crew were great to work with. I got a terrific deal on beautiful quartzite counter tops. The fellows on site were conscientious, friendly, and went the extra mile to make the experience easier for me. The shop was also helpful and patient when we discovered, after tearing out the old counter tops, some reinforcement was needed underneath. I appreciated their craftsmanship, professionalism, patience and fair pricing.

Ri
Review №9

Had a great experience with Rock Solid--both with selecting a great granite that matched my decor perfectly and with installation. Installers were terrific, very efficient and everything installed to very tight tolerances. And final price exactly as negotiated. Jake and Millie are great, so I fully recommend Rock Solid over the area competition.

Do
Review №10

The staff at Rock Solid Durango was exceptionally professional throughout all the steps in our recent kitchen countertop replacement project. We appreciated the clear communication and the stress-free process. The high-quality customer service was matched by a high-quality final product. We look forward to recommending you to others. Thank you!

Ru
Review №11

Jake and Millie and their entire Durango team were as professional and proficient as it gets... quality work, fair price and a beautiful result.

Li
Review №12

There are really not adequate words to describe the excellence of this company and its staff. At every stage (picking granite, planning, templates and installation) they were professional and amazing. They know their business and the granite could not be any more gorgeous. I have a huge kitchen and there is ONE seam in the entire kitchen. One seam! It is amazing. Most importantly, their customer service was so top notch that they rearranged themselves in order to install in time for a surprise birthday party for my husband. This company is top notch and I cannot rave enough about them. Lastly... their prices were better than the big box store and I got to personally pick my slabs. I am just so impressed that I hope me blabbing all over town about how great they are gets them a ton of business - they deserve it!

K
Review №13

We are so happy with our decision to use Rock Solid. We found the perfect remnant piece at Rock Solid for our small bathroom. Millie and Jake were very professional and patient while we went through the selection process even though the project was a small one. The installers were very friendly and their workmanship was meticulous. We look forward to working with Rock Solid on our kitchen project next.

Ma
Review №14

This place is the best! Millie and Jake made this a pleasant, fun and easy experience from beginning to end. Their prices and quality of service cannot be beat. We are remodeling our home and they have been by far my favorite people to work with during this process; they were accommodating, patient, kind, knowledgeable and went above and beyond to meet our needs. I will recommend them to everyone I know!

Pa
Review №15

Josh, Jake and Millie and their installers are great to work with. They are very responsive and take time to work your project through thoroughly. We experienced exceptionally friendly service and extremely competitive pricing on high quality granite, and our installation was a breeze thanks to the very attentive and careful crew. Highly recommend!

Ja
Review №16

We recently had Soapstone installed in our kitchen and the whole process from initial contact with Rock Solid to the choosing of our material to the installation was done efficiently, professionally, and without any unexpected surprises. The counters needed a little fine tuning following initial installation and it was done quickly and to our satisfaction. We love the final result. We would definitely recommend Rock Solid. Nice people to work with.

Ra
Review №17

Jake and his entire team were polite courteous and on time. Our granite is strikingly beautiful at a very fair price. The guys came all the way to Pagosa Springs with no hesitation to complete the delivery and install. We highly recommend them!

To
Review №18

We shopped around until, by chance, we found Rock Solid. Im so thrilled we saw their shop and decided to stop. Not only was their selection immense, their genuine care was obvious. We are so happy with our countertops and the service provided. They are definitely Rock Solid. Highly recommend!

Da
Review №19

Excellent work. The entire process was pleasant and professional. The finished counter top is perfect!

Da
Review №20

Jake an Millie are rock solid!!! There service has been impeccable. They have gone above and beyond during our remodel process. You cant go wrong with this company.

Ge
Review №21

Could not be more pleased with the quality and workmanship of Rock Solid Granite. Millie and Jake were super easy to work with. We had a lot of trouble deciding on a color but they were patient and helpful. Installation crew was extraordinary. They were perfectionist. We highly recommend Rock Solid Granite. The Lessners.

Da
Review №22

Rock Solid Granite was amazing! They did an incredible job ~ from start to finish ~ and all of their employees are fantastic. We highly recommend them! Our kitchen quartz countertops turned out just the way we envisioned them ~ and we couldnt be happier.

gr
Review №23

Excellent service and quality! I am a contractor/builder and we have done a lot of granite and solid surface tops on large and small projects through the years. I honestly cannot say I have seen a better install than what Rock Solid provided us with. Thanks Jake and Millie!

Ch
Review №24

We went into rock solid to do a bathroom counter refinish. They were great to work with! We will use them again. The work was very high-quality.

Ge
Review №25

Jake and his team did an awesome job on our granite. They have years of experience and are very professional. I wouldn’t hesitate to use them again.

Ke
Review №26

The quality of the granite is amazing. They do a great job. The quartz is beautiful. They do a great custom job. Countertop and outdoor bbq pit look awesome. Kitchen remodel is gorgeous. Job well done!

Je
Review №27

Just finished an excellent countertop and shower surround install with Rock Solid Durango. We had some challenging requests in the design and ordering process and the folks at Rock Solid were very accommodating. The install team was very friendly, professional, and flexible. Will definitely use this company again!

Ra
Review №28

These people are extremely unprofessional. My fiancé and I were remodeling our bathroom and went in to the showroom for help picking out granite for two vanities. The gal working seemed annoyed that we did not already know what we wanted and very reluctant to offer help. She did finally show us remnants and make suggestions after an awkward unfriendly start. When we came back into the shop from looking at remnants we met who I believe was the owner and he said to us that we were “too young to buy granite”. We left feeling insulted and uncomfortable. We then bought from Durango Marble and Granite who were extremely helpful and professional. We also recommended them to our friends remodeling their kitchen who bought from them as well. Never would I recommend Rock Solid.

Ti
Review №29

The countertops are beautiful and the people very friendly and easy to work with!!! Happy capers:)

Su
Review №30

Rock Solid is a great business to work with. They were easy to communicate with from the very beginning. We are absolutely thrilled with the work they did. They provided photos of the granite slabs we wanted to use. Ours was a fairly big job and the cutting of the slabs was done beautifully. We had to have to two seams has the counter was too long for the slabs, both seams were planned out perfectly. The crew that came out to install the granite were super professional and did a great job. I couldnt say enough nice things about Rock Solid.

Information
29 Photos
30 Comments
4.7 Rating
  • Address:21770 US-160, Durango, CO 81303, United States
  • Site:http://www.rocksoliddurango.com/
  • Phone:+1 970-394-3599
Categories
  • Bathroom remodeler
  • Countertop store
  • Cabinet store
  • Kitchen remodeler
  • Marble contractor
  • Marble supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
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