I had a great experience at Hearing Wellness Center in Duluth. The staff was attentive to my needs and adjusted my appointment to a time that would work for me. Very happy with Dr. Downs approaching to educating my about my hearing and how we can improve my hearing experience in different environments. Look forward my enhanced hearing and am confident the Hearing Wellness Center will be there for me if I have any questions in the future. Thank you!!!

I recently had an appointment with Jon at Hearing Wellness Center in Duluth, the entire experience was excellent. HIs office is conveniently located on London Road and parking is right outside the front door. The office is very clean and the entire staff is respectful of COVID related issues. Jon offered valuable information about my hearing loss and my options for treatment. Jon is very knowledgeable and took the time to answer all of my questions, while the entire appointment took very little time, I never felt rushed. I recommend Hearing Wellness Center to anyone in need of help with hearing related issues.

Very caring. Hope to continue if I can get VA to cooperateBut that is a whole different animal.

Best Audiology experience I have ever had. Robyn is very friendly, helpful and knowledgeable.Dr. Gervais is equally friendly. He listened to what I had to say and asked the right questions in order to understand where I was coming from.Together they are a Veterans dream come true as advocates for us when dealing with VA Health.Thank you both for a great experience.Chris Stage

This past winter I developed severe Tinnitus due to hearing loss.Fortunately for me I contacted the Hearing and Wellness Center in Duluth Mn seeking help. I choose them basically because tinnitus treatment was part of their specialty. I have been seeing and working with audiologist Sarah Downs since February. She did my hearing test, recommended specific hearing aids for me, has patiently taught me how to use the tinnitus treatment built into my hearing aides and she has basically saved my life. I now have the tools to manage my tinnitus and lead a more normal life. I cant thank Sarah and the whole staff enough.Professionals with real solutions and compassionate service is a winning combination but also I could not believe how affordable this process has been. I had prepared my self that everything was going to cost a lot more.

I have been a patient of Dr. Downs at Hearing Wellness for several years. She has been consistently kind, patient, informative, and supportive throughout that time. Her staff has also been friendly and efficient. I highly recommend Hearing Wellness!

We brought our dad who is 103 yrs. old for a hearing check recently. Dad also needed his ear wax removed. The staff was wonderful, kind and caring. So grateful for all their ongoing care and assistance!

I highly recommend Hearing Wellness in Duluth! They are always friendly, helpful and professional. Robin and Dr Sara Downs are wonderful!

I am so happy I came here! Tina helped me with the concerns I had about my hearing. She was so helpful and patient! The clinic is beautiful, bright, and clean, and in a location convenient to downtown and Duluth neighborhoods.

Dr. Sarah Downs and Robin are the best of the best. Always helpful, encouraging, and so knowledge. Thank you.

Thank you for a very personal and comfortable experience. Robin and Dr. Sarah Downs were very kind and helpful. Their thoughtful and caring personalities immediately put me at ease. Sarahs professional approach and knowledgeable input was reassuring and instilled confidence in the testing and the recommendations she gave to me.

Very good experience, friendly and helpful. My wife is happy I did this.

I had one of my hearing aids quit working suddenly.Robin checked it out for something simple but had no luck.She had me back within an hour and I saw Jonathan Gervais.He set me up with a loaner pair so the problem aid could be sent in for repairs.I really appreciate that quick service because I’m sunk without my hearing aids working correctly.I would highly recommend the Hearing Wellness Center to anyone who needs hearing aids or hearing care.Best to you,David

I have a hard time hearing my blinker, so I went in for an exam. The doctor, Sara Downs, was able to talk me through the tinnitus and high frequency hearing loss I have. Overall, not ready for hearing aids but I am glad to have a baseline and understand why I have a harder time hearing some things than others. She also gave me an explanation of what tinnitus actually is that I found to be helpful. I would recommend Hearing Wellness.

Been going you HW for years. My wife and I both have Hearing AIDS from them. Very professional, highly recommend.

I had an extremely positive experience at the Center. Dr. Gervais was extremely thorough and professional with the exam and went out of his was to answer additional questions I had in terms I could understand.

My husband and I have been going to Sarah Downs for five years and give Sarah and her staff an A+! The facilities are centrally located, high COVID19 precautions abound, easy to contact, professional, and friendly. Best of all, my husband’s hearing is much better! Highly recommend 👍🏻

Caring dedicated professionals. Very knowledgeable and helpful in helping me select the right hearing aids.

Always a welcoming place and helpful people. Dr. Jarvis is wonderful with my elderly mother and she leaves happy to hear again. Thank you to everyone theta works there!

Always feel welcome & that they truly care about me. I would highly recommend them to anyone looking for help with their hearing.

New hearing aids with problems. Expected repair. Instead full replacement. This is customer service at its best. This is why you buy local. Thanks HW center

Everyone takes a personal interest in providing the best possible service.

What great service recieved yesterday having my hearing aids serviced for free.

I accompanied my mother to have hearing testedat The Hearing Wellness Center as we noticedthat she would not always answer the questionthat was asked, as she couldn’t hear ? as itwas asked...Once hearing issue found she wasrecommended for hearing aids and were guidedto the hearing aid that would best address issue.Hearing aids ordered, came in and she rec’dpersonal instruction to use for hearing loss.Follow up appt’s scheduled and very informative.Would give a rating if 10 if asked... Also so convienience that they came to our clinic, asanother service offered...Thank You for yourpersonalized service as much appreciated‼️

Always, always very responsive to their patient’s needs. I recently had a problem with one of my hearing aids and they were able to work me in for an appointment the next day to make sure I could always hear. Wonderful staff as well!

I went to Hearing Wellness Center and Dr. Sara Downs based on word of mouth and positive reviews. Now after over a year I know I made the right decision. Robin at the front desk is very welcoming, friendly and knowledgeable. I could tell right from our first meeting that Dr. Downs was very experienced knowledgeable. I was confident she would recommend the perfect aids for my situation. In subsequent visits she has made sure all questions are answered and that I was100% satisfied before I left. In my opinion Hearing Wellness Center has set the standard for others to follow.

Very good professional service

The Hearing Wellness Center professionals and staff are easy to work with. They also offer the latest technology hearing devices and services including remote appointments and device adjustments.

My hearing issue is complicated and Dr Gervais has worked extra hard and long to come up with the best solution he could. He is patient, encouraging and very willing to have me visit his office as I feel I needed to.Robin, his receptionist and all- around helper is wonderful to work with also.I recommend this clinic for your hearing needs.

Very professional and knowledgeable!

In this time of having a hard time getting even good customer service, the Hearing Wellness Center provides excellent service. Dr. Downs is readily available to answer questions and because she comes to Cloquet, it makes it easy to get to appointments. Robin at the home office is great and always personable and professional.

I thoroughly enjoy and appreciate the outstanding service and professionalism of Dr. Downs, and have for many years,. Robin is also very wonderful to work with, and they both have gone the extra mile for me often. My hearing aids have made a huge difference in my life, both personally and professionally, and i can’t imagine a better experience than at the Hearing Wellness Center. Thank you!!

As usual, Jon G. and Robin offered timely, excellent service. Appreciate the care they are taking with clients in this age of COVID.

The minute you walk through the door you feel welcome. Friendly people, very comfortable waiting area (although we seldom have had time to enjoy their selection of magazines), and a great cup of coffee.Sara Downs is professional, knowledgeable, and easy to work with. My husband and I both recommend The Hearing Wellness Center for any hearing issues.

Good place to go for hearing test and new hearing aids. Im so pleased with the staff as they were very supportive and helpful. They do have good options for quality hearing aids and payment plans.

Very professional, informative, helpful and pleasant. High praise!

Dr. Downs clearly explained my hearing issues and the technology available to make a choice of hearing aids that best meet my needs. The follow up with questions answered and new available programs is great. Better hearing has greatly improved my quality of life! Juli E.

A great place for your hearing needs. I am completely satisfied with the care that I received. Never any kind of pressure to buy anything or unnecessary appointments. They satisfactorily answered all my questions and I got my money’s worth.

I arrived early and they got me in early. It doesnt always work out this way but the receptionist and providers are caring and very competent .

Excellent service and friendly knowledgeable people.

From walking in until walking out was a friendly and professional experience with each person I dealt with. I’ve been dealing with hearing loss for many years but have never before had such a knowledgeable and caring person as Dr. Gervais. He shares his knowledge while thoroughly explaining treatment options. Looking forward to working with him and his staff in the future.

I absolutely love this business. The biggest thing is that I can hear. Dr Garvais has been so helpful in helping me with my hearing and hearing aids. The office is very welcoming and comfortable. Great coffee and current magazines but I don’t wait long enough to enjoy them.

Absolutely wonderful experience. Extremely friendly staff and well worth it, highly recommended!

Hearing Wellness Center is incredible. The waiting area is very comfortable with good coffee. I have always been greeted cheerfully. The wait is never long. Jon Gervais is always very respectful and knowledgeable. He has always gone beyond to help and explain everything to me. I would highly recommend this business.

I will be forever grateful for the help and excellent care Ive received from Dr. Sara Downs and the Hearing Wellness Center. I really didnt know what I had been missing! All my questions and concerns were addressed thoughtfully and patiently. Maintaining my newfound hearing has been a pleasure with the always helpful staff and convenient location.

I cant believe what a difference hearing aides make in your life. Sara and staff are so helpful, patient, and kind. Highly recommended them for all your hearing needs.

Just visited Dr. Sara Downs in their new beautiful bldg. Everyone is very professional and welcoming ~ you will not be disappointed.

I was referred by another patient. I was completely satisfied with their professional and friendly manner. I would recommend them without reservation.A 2 year follow-up: They have been very responsive to any needs or questions I have had, and I am still completely satisfied with the Hearing Wellness Center. I would happily recommend them.

Very nice to have a curb side appt. to continue my follow up care.

Very friendly and helpful staff. Dr. Downs was fabulous. Thank you very much!!!

Nice clean neat place with nice staff

Great service. in and out right on time. Very gentle Doctor, my ears have to be cleaned because of wax buildup monthly. Could not be happier with my experience

Extremely helpful and cheerful people to work with. Knowledgeable right on target supplies the right hearing aids for your needs.

I’ve been to other audiologists and this is by far the best place to go!

Hearing Wellness Center took very good care of my time there. I arrived early but that didnt seem to matter, I filled out some paperwork turned that in and a few minutes later they started my hearing test which was done professionally. I would highly recommend them to anyone with hearing problems.

Dr. Gervais was very thorough and friendly! I highly recommend Hearing Wellness Center!

Great experience! I got in the same day I called. Everyone was very kind, and knowledgeable. Would definitely recommend.

Have been following Jonathon for many years. Appreciate his expertise and kindness. Jonathon continues to update his knowledge base and therefore is able to share that information which has assisted me in my own field of patient care.

Always professional, prompt service with honesty. I trust their advice and opinions.

Dr. Gervais is always willing to listen to my concerns & I always leave satisfied that my questions were answered

I think I was the first customer when HWC opened. I must say, I’m very impressed. Very knowledgeable, professional, and excellent customer service. At appointment time I never feel rushed, questions are thoroughly answered and any adjustments are made. I am very pleased with the management of my tinnitus and with my hearing devices. Direct streaming of music through my hearing devices from my IPhone, hearing better during phone calls, and overall just very pleased with the quality of the hearing devices and the service. Plus I can stop whenever convenient for me for a quick device cleaning or to get more batteries. And if I have a short wait, the Keurig is always on with a variety of great selection of coffee!

Wonderful people and excellent service!

Thanks so much! Everyone is so friendly and helpful.

Dr Sara went above an beyond to get my hearing right. Very impressed!!!

Excellent staff, great product, minimal waiting time. Would recommend this place to anyone.

Cordial, Professional and excellent service!

Professional, friendly, client oriented.. On time, Would highly recommend.

Excellent care, information and explanations. Would highly recommend their services to anyone looking to understand dealing with hearing loss in any way, shape or form.

Friendly folks who give great service!

Staff was great and very easy to talk with. I kinda made a pest of my self while waiting for my aids.. Robin was very understanding.. l really enjoy 😊 coming down to Duluth..... lt would upset me a lot if I had to stop seeing the staff here at Hearing Wellness... lve never seen an ear doctor that is so likable or knowledgeable... Thank You All!!!Al Kliewer

Easy parking, friendly service, I would recommend.

I had the absolute best help at the Hearing Wellness Center. And their hearing aids are the very best ive ever had from three other hearing places. These are far lesa tinny and fake sounding. Very clear and realistic. I especially like that they turn up your hearing aids gradually so you are not blasted with unhead sounds to the point ypu have migraines. Every couple months they turned mine up. I cant say enough good about them. I HIGHLY Reccomend.

Staff are very kind, accommodating and helpful!!! I am so happy I chose the Hearing Wellness Center!!

I think they are the best around. They also work with the VA once you get VA authorization great service and great hearing aids.

Great, friendly staff and knowledgeable Audiologists who take the time to listen to your concerns. I can not recommend the Hearing Wellness Center highly enough!

Always a very pleasant and positive experience!

Very clean and on top of my well being very professional

Friendly staff. Very understanding even with someone who has dementia.

I have recently moved to Duluth and HWC have been so helpful. I called with a problem I was having with my hearing aids and were so accomodating. They recieved me the same day and Jonathan took me in and resolved my problem. WIth customer service like this, I am a new patient. Thanks for your understanding and help. Ed

Very friendly staff.

Excellent!

Very pleasant and helpful.

Terrific people good service great product

Excellent service and friendly, caring staff!

If you have an issue with Tinnitus this is the place to go! Very professional and they had done their homework before I arrived. And knew exactly what help I needed!

Great places, wonderful people

Excellent service