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Ogstons Body & Paint
50 W Central Entrance, Duluth, MN 55811, United States
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D'
Review №1

Ogstons was great after my auto accident. They were patient with my while my insurance company figured things out. It was so nice to work with someone willing to steer you in the right direction and provide advice on what to do. Three cheers for the honest autobody people! These are the people you can trust.

Ca
Review №2

Highly satisfied with the work performed on our Corolla. Communication of the process was seamless, and the timeline for our retrieval was flexible. Since we live more than an hour away, this was appreciated. Further, a complete wash and vacuum was performed, and while this is perhaps a small touch, it is the little things like this that make a difference to us as customers. Unexpected, yet appreciated. We continue to trust our vehicle repairs to Ogstons because we are treated fairly, the repairs are completed properly, and the entirety of the process is conducted with professionalism.

Sa
Review №3

The service is awesome! Tara bent over backwards to help me! She was friendly, made me feel comfortable! Thank you for being so helpful and kind!!

Aa
Review №4

I have never felt so disrespected in my life I went in to get my hood painted Kept my car three days decided that they did not want to paint it and Did a touchup job instead initially I was told that the scratch had to be repainted. Very unprofessional.

An
Review №5

Ogstons replaced the glass in my sideview mirror. They were able to schedule me immediately as soon as my part was in. The work was done very quickly. Everyone that works there is friendly and communicative. I will definitely go there in the future if I need any kind of repair that they offer.

Ma
Review №6

UPDATE AT BOTTOMWe havent had the work done yet but went in for an estimate as they had a high approval rating. We were pleasantly greeted by gal at counter who had us pull into the enclosed area at the front of their business. Another gal came out to get info and take pictures. She then invited us into her office where she worked up the free estimate. She went over everything with including if clips were broken inside fender, bumper or rear light info would be sent onto insurance. Let us know price of rear light if it should have broken clips in. Both gals were very cheery and pleasant to work with. If repair people are like them and their work is good I can see why they get a high rating. Will update after work is done. Yes, we chose Ogstons to do the work.UPDATE 7/20/21Had work done 4/20 the car turned out fantastic. When they say color match they really mean it! Checked spacing between parts replaced and everything was spot on. When I got in the car, I was pleasantly surprised that the whole interior had been cleaned. The whole car looked like it just came off the showroom floor.WELL DONE TO EVERYONE!!!

ja
Review №7

Excellent, superb work of the highest quality. Very friendly and professional staff. Cant say enough good things about Ogstons Body and Paint.

Da
Review №8

Tara and Jamie have always been very helpful, honest, and trustworthy. I’ve had two vehicles worked on by Ogston’s and they have always gone above and beyond my expectations. Only place I trust bringing my vehicle for body work in the twin ports area.

Ga
Review №9

Friendly helpful staff. So glad they helped in collecting warm winter clothing for distribution to people who need the clothing.

Da
Review №10

Ahead of schedule and did a perfect job. Would definitely recommend to a friend or relative.

Se
Review №11

Exceptional service, quality, and an acute attention to detail! After I was involved in an accident, I called Ogstons and spoke with Ashley. She was extremely helpful in getting my vehicle towed and beginning the repair process. Ashley assisted me with any of my insurance related questions and kept me updated each step along the way. She even helped me find the exact brush guard configuration that I wanted! I couldnt be happier with how my vehicle turned out and truly appreciate everything Ashley and the Ogstons team has done for me. Thanks again!

Lo
Review №12

I had my car detailed at Ogstons and was very impressed and satisfied with the quality of work on my vehicle. It looks awesome and it wasnt that expensive for everything they did, including buffing the exterior. The staff are very friendly and helpful. I was able to get a loaner car and they even let me keep it overnight because I was in a pinch for time to pick up my car before they closed. I highly recommend Ogstons for auto detailing!!!

Xa
Review №13

I am still shocked by the above and beyond customer service and care they have. They really have an interest in satisfying customers and the reviews tell it truthfully. They did a fantastic detail on my car and all the staff were very friendly.Definitely earned my trust and respect. Will bring my other vehicles in the future.

Ta
Review №14

I highly recommend this place to anyone and everyone who needs any body work done on their vehicle. The staff is absolutely amazing and they did such a wonderful job with my vehicle. You would never even know that I was in a car accident in the first place.

An
Review №15

Tara at Ogstons was very professional, courteous and thoughtful to work with our concerning our van. I feel this is a business that cares about the customer and their vehicle and the interaction isnt just a transaction. Thanks!

Jo
Review №16

Great personable staff. Exceeded only by excellent detailing and repair. Highly recommend!

Ph
Review №17

We had our van worked on recently and I cant remember receiving better customer service from a business. From start to finish they went above and beyond. I would highly recommend Ogston to anyone who needs body work for their vehicle.

pk
Review №18

I am completely satisfied with the way Ogston’s handled my repair. There was a bit of difficulty with getting in touch with Allstate and their lack of communication with me and the repair shop. I am willing to overlook that, because Ogston’s did such a tremendous job fixing my car. They communicated with me and gave updates frequently. They had to take a bit of extra time fixing it because of the holidays falling on days during the week instead of weekends. And they also received a damaged chrome piece for the grill that they wanted to be right. All that was perfectly ok with me, though, because it showed me the quality of work they were putting into it. They also provided me with a loaner car even though my insurance company did not cover that cost. Ogston’s gave me a loaner car as a customer courtesy and I greatly appreciated that. I don’t know what I would have done without it. The loaner car was rather new, very clean, and comfortable. It heated up fast on these cold, cold days! To top it all of, my car was returned to me in much better condition that when I brought it in. Yes, the repairs were excellent, but it was also cleaned inside and out. Vacuumed, dusted, washed and waxed, the items on the floor (bags, stray water or pop bottles, my snow brush, and gym shoes) were neatly organized and trash was thrown away! A big THANK YOU to Ogston’s for the impeccable repair and cleaning of my car. Thank you for making this experience less stressful. And thank you for being so kind and professional. I would recommend Ogston’s Body and Paint to anyone!

Er
Review №19

Ogston’s staff deserve 10 stars. They are Trustworthy, Quality Driven, Outstanding in Service with EXCELLENT Communication (both verbal and/or via emails updating on progress or concerns) with a primary goal for complete customer satisfaction. Without hesitation, they said yes to repairing my accident-damaged Tesla S. Repairing Teslas can present interesting challenges, but Ogston’s great staff handled each and every one brilliantly. So fortunate to have this GREAT business in Duluth.

fr
Review №20

At Ogstons they treat you very well. They are friendly and willing to explain things to those who do not speak Car. I was pleasantly surprised when they had completed the work nearly a month before they estimated it would be done. This was my first experience with a auto body shop so I cannot say how their prices compare to others, but their service is spectacular. Would definitely recommend to anyone.

Me
Review №21

Great service! Ashley was wonderful to work with. Thank you so much, my car came out perfect!

Pa
Review №22

Just left there - found a bunch of mystery scratches on my rear quarter panel. They were shallow enough to buff out. They did it *on the spot* when I stopped in w/o an appointment or anything, for a more than reasonable price! I had previously had a paintless dent repair done here, so I knew they were good, but.... Theyve got my business in the future.

Ni
Review №23

Ogstons does amazing work! I recently bought a used vehicle and Ogstons did a complete detail for me. I have gotten multiple comments from people saying how beautiful my vehicle looks. It truly looks brand new and it is all thanks to Ogstons. They were so wonderful to work with and they made me feel so special.

Ra
Review №24

Assisted a friend in having her car repaired. Bruce and his team were the BEST! They did a fantastic job on repairing her car and went above and beyond in helping her settle a rental dispute. They treated her with such courtesy and respect! I would recommend them to anyone I know who lives in the Duluth area! A job well done with a very satisfied customer! Thank you.

Sa
Review №25

I took my car to Ogstons after someone hit me in a parking garage, leaving a large dent in my bumper. I also had scrape damage on my door. They were extremely helpful and professional, made the process of coordinating with my insurance easy, and kept me updated with any changes to cost or timing. The work was phenomenal--you would never know the car had been damaged. They even went the extra mile and cleaned the inside of my car while they had it. Cannot recommend them enough!

Ca
Review №26

Having previously experienced their fantastic customer service and quality repair, Ogstons was the only body shop I would consider to repair my truck, after it was recently damaged. I was given friendly, fast service...even called me updates on the status of my repair! Thank you, Ogstons Body and Paint, for another fantastic repair and overall experience! I highly recommend them to anyone needing body repairs or paint!!

Je
Review №27

Outstanding service. My first visit to Ogston’s but should I be involved in an accident it won’t be my last. Fast prompt repair to my vehicle I couldnt be more pleased.

Ve
Review №28

I used to love this place. We used it far too often for various vehicles (six kids!) over the past 20 years, and the work was good. It probably still is, but with the departure of a certain employee, the prices must have gone up dramatically.This past spring (2018) I took my new car there because Id backed into a snowbank which turned out to have a wall inside of it. :/ The price quoted by the son who works there was very high--far too high for me to pay (Im the widow of an Agent Orange veteran), and far too much for the work involved.I took it down the street and the cost was more than 70% cheaper! I could understand a few hundred dollars, but this was a $1500 difference! The other guy did the work and its perfect. Ill be going there from now on, though I sure hope I dont have to!PS: I would imagine that their work is still good, but for those of us not relying on our insurance to foot the bill, its just too expensive.

Ji
Review №29

Ogstons Body and Paint! We are fortunate to have them in our area. Joe has built a business that is compassionate and meticulous. When we have had an accident, Ogstons brings our vehicle back to original condition. They truly do help repair not only the vehicle but the person!

An
Review №30

After someone backed into my car, I used Ogstons to repair the damage. I cant speak highly enough about their service -- keeping me informed of when the adjuster had visited, when I could expect to pick it up, etc. Then -- the biggest surprise of all -- they detailed my entire car! I hadnt done the after winter clean-up, and it was a mess. To have my car looking like new BOTH outside AND inside, was an unexpected pleasure.

La
Review №31

If you are looking for a place to bring your car for some auto body work - look no further. I came here based on reviews solely and was not disappointed. Needed to have our rear door replaced on a Toyota Camry and the work is unbelievable. You wouldnt even be able to tell it was in an accident. The paint is amazing, even the finish on the new paint matches the finish of the factory paint. Quality work, very professional staff and very accommodating to my husband and I, who are very picky when it comes to work done on our car. They truly stand behind their work and their business - which is such a gem to find in todays society. Highly recommend this place! Thanks Jamie!

Br
Review №32

Best in the business! They’ve totally rebuilt my vehicle once from a deer, and one other time a full front replacement from a car accident. Very blessed with the fair pricing, frequent updates, and their amazing professionalism. Highly recommended!!

Ky
Review №33

Fixed my truck with a huge door dent and a left control arm. Does clean work and does it fast.

Na
Review №34

I have had my 14 ram 1500 into Ogstons twice now for work and couldn’t be happier with the quality of work! Always a fast turnaround and very friendly service! I would definitely recommend Ogstons if you need body work.

Ch
Review №35

Joe, Bruce and Jamey are awesome! I got a door ding on a car I was renting - brought it up to them and they said they could take care of me no problem. Gave me an estimate for only $150.00 - was super happy it wouldnt cost me an arm and a leg and for that price I wouldnt have to file it with insurance..... They got me in at 8 am - gave me a loaner car for the day and it was done by noon. I picked it up and it was like the ding never happened -Awesome Body Shop and Great Staff!

Ma
Review №36

I have dealt with other auto body shops in the past and have experienced nothing but headaches and issues. At Ogstons, they were extremely helpful, professional, and most importantly repaired my car perfectly. You could never tell that it was in an accident. If you want your car repaired right the first time without any headaches or complications head up to Ogstons and they will take good care of you.

Gu
Review №37

Theyre a great company to work with very professional and did the work on time and did a Great job ...👍👍👍👍👍😀I will definitely recommend them to anyone needing auto body work ..5 star work

Ja
Review №38

The best place for car body repairS! Talk with Tara.

Sk
Review №39

5/5Would recommend to anyone looking to have body work and paint done.Courteous, professional, and best price around with absolutely stunning work. Cheers!

Ro
Review №40

These guys were great! They got my body work done in a timely manner and worked with my insurance company to make this super easy for me. They also cleaned my car, which was above and beyond what I needed done!

Ru
Review №41

If you want your car repaired and returned to you better than you left it, bring it to Ogstons. I recently brought my car there to have a door ding repaired. I was truly amazed at how beautiful my car was when I picked it up. Not only was the ding fixed but my car was detailed outside and INSIDE! I feel like I am driving a brand new car. Thank you Ogston for doing such a wonderful repair and for your great service.

Ra
Review №42

Ogstons is wonderful, couldnt be happier with how my car turned out. They were quick to get my car in and address my concerns. I was quite surprised to find that they had cleaned the interior and exterior of my car, it was a nice added touch. They took car of the rental car and the insurance company, I didnt have to do a thing.

Ti
Review №43

They always do great work and go above and beyond to help!

Ch
Review №44

Excellent body work. Great attention to detail. Fair pricing does insurance work. Great staff willing to work around your schedules.

Na
Review №45

I just got a 1995 Chevy Lumina back from Ogston after they repaired damage from being hit by a drunk driver. Ogston did a FANTASTIC job doing the repair. I would recommend them to anyone needing repairs done on their vehicle!

Ed
Review №46

Drove me back to my hotel after my accident. Extremely quick turn around and they even picked me up from the hotel. Great service.

Ji
Review №47

These guys are unbelievable, my business partner had his truck repaired and I cant even tell its been damaged! Especially the paint work, that painter is awesome Ive seen several of his paint jobs, I cant tell whats original and whats new!!

St
Review №48

High quality place at a decent price

am
Review №49

Professionalism at its finest! Joe and his crew are the absolute best of the best ‘

Ry
Review №50

These guys are the right choice for your search for a great auto body. They do everything to ensure a positive experience and I highly recommend them to anyone!

Da
Review №51

Super awesome job thank you

Gr
Review №52

Quality work and very friendly staff. They took care of all the details.

Ju
Review №53

I recently took my Sonata to Ogstons. As soon as I walked in I was greeted by Bruce. I requested a quote and asked what the process would be for a not at fault accident. Bruce was very helpful and knowledgable. he stated that he would take care of all the paperwork with the insurance and that the most important thing was we got the vehicle fixed not the money. Its hard to find a business that thinks of the customer first and not on profits. Vehicle was fixed in no time and left like new. Also they detail the vehicle outside and in. I hope I dont have another accident but if i do I know i will be taken care of at Ogstons. Thanks Bruce.

Pe
Review №54

Friendly, helpful people, and great body work

Ch
Review №55

It was great, had a good time

Sc
Review №56

Integrity, craftsmanship and good people! What else could you want from your body shop guys??

Jo
Review №57

In the past two months we have had 1 car two times to ogstons body shop, our 2013 Kia Optima was hit and run in January 2016 $2,000 damage and a crash caused by another car in February with over $10,000. damage to the front. The work they do is impeccable virtually flawless, both times the car has come back to us show room condition. Myself and my adult children have been dealing with Ogstons for over 40 years and have had nothing but super work from them. I hear lots of complaints from friends who have had work done elsewhere on their cars. BUT NONE FROM EVERYONE I KNOW THAT HAVE USED OGSTONS IN THE PAST.. KEEP UP THE GREAT WORK.AND THANK Y0U SO MUCH JON SHENETT

Pa
Review №58

Joe Ogston and his people are honorable and responsive!

Ch
Review №59

Best, most experienced body shop in the area!

Mi
Review №60

Nice work 👍👍

Mi
Review №61

Amazing customer service

Gr
Review №62

Picture perfect

An
Review №63

Recently dropped off a 2018 Mercedes for complete detailing and cleaning before we sell it, and was blown away by how new it looks and feels now! I was even afraid to drive through puddles on the way home. Wonderful service from start to finish, and will recommend their expertise in the future to anyone searching for professional work at a great value.

Information
3 Photos
63 Comments
4.9 Rating
  • Address:50 W Central Entrance, Duluth, MN 55811, United States
  • Site:https://www.ogstonsbodyandpaint.com/?utm_source=Google&utm_medium=GMB
  • Phone:+1 218-722-9464
Categories
  • Car detailing service
  • Auto glass shop
  • Auto body shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–4:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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