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Rick Case Mazda Service
2493 Pleasant Hill Rd, Duluth, GA 30096, United States
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An
Review №1

I was unable to use a coupon for service since I didn’t let them know I had a coupon at the time of drop off. Trey in the service department stated it works the same way when you go into a store. I disagreed, when I enter into Kroger or Publix I give the coupon at checkout not when I enter the store.We presently own a CX9, Mazda 3 and a Mazda 6.I am switching to Honda or Toyota.

Di
Review №2

This is still the best Mazda dealership on the planet by far. The service at this location is second to none. Jeff runs a very ship and it shows in the friendliness of everyone that works there. Highly recommended

bi
Review №3

Service department does not follow covid protocols. While waiting for my oil change at least 8 to 10 employees from the service and parts department came into the customer waiting area for coffee, water, using the restroom and not one wearing a mask. I told them I was not comfortable there and instead of having additional services done I wanted to leave as soon as my car was ready. The service manager did comp the oil change but never apologized for his employees. He asked if I wanted the car sanitized, really youre not doing this for every car. I will never go back to this dealership.

ro
Review №4

Very helpful and nice

Na
Review №5

Rude manager wont go back

La
Review №6

Awesome staff and awesome service!

Vi
Review №7

Great people and service

Information
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7 Comments
Rating
  • Address:2493 Pleasant Hill Rd, Duluth, GA 30096, United States
  • Site:https://www.rickcasemazda.com/MazdaServiceCenter.htm?utm_source=google_my_business&utm_medium=organic
  • Phone:+1 678-321-1558
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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