Weve been self employed for 20 years now. Most years we had on and off times of business flow. During the colder months we would be slower, including Christmas time. After hiring MechanicNet to do our customer correspondence and marketing we do NOT have those times of declined work orders. We are steady all year long. Our GPM raised 32% the first 12 months! We didnt think our customers would use coupons, or think that this would benefit us. I knew about this for about 3 years before finally making the decision to try it, what can it hurt? I should have been doing this all along. If you own a service type business (auto repair shop) hire MechanicNet TODAY! Do not let another month of higher profit pass you by. Also adding, their customer service is prompt, kind and efficient!

Sam Freeman has to be the best person to help me plan our companies CRM management. We had issues with our internal marketing and Sam has help me build plans to reach out and show our customers we want to retain them. She has help me develop and build a game plan that is not all at once and allows me to step one step at a time to not overwhelm me as we have over 10 locations. Right now we have turned on our second location because we trust the feedback and plan Sam has help us build to retain our customers. Thank you Sam and Mechanicnet for helping us build our company to be better.

Ive spent a lot of time with different vendors trying to help my members grow and retain their customers. Mechanicnet is a great resource to help communicate with your customers and keep them coming back. Samantha has been invaluable in her attempts to help the industry grow and is always there when needed to lend a helping hand! Her dedication and determination are refreshing and a resource I am thankful to have. Kudos to your whole team.

My business has been using MechanicNet for about 2 years. I transitioned to them after using a competitors product. What has set them apart in my experience has been the personal service I have been receiving from our account rep Samantha F. She has worked hard to create a comprehensive strategy for our customer database management to maximize our limited marketing budget.

We have been using MechanicNet for close to 3 years now. They are always willing to help when I have an issue or just dont know what Im doing (which is usually the case). They are always moving forward and adding new promotions we can use to capture our customers attention and bring them back in the door.

Juan Silva is awesome to work with. Helped me get my business running smooth with a Mechanic Net site. Always answered all my questions in a timely manner. Thanks Juan, looking forward to working with you again if we need any help!

We have been using MechanicNet for several years now to provide our customers with postcard maintenance reminders. We also use them to create custom postcards as seasonal promotions. Promotion specialist Kathy Madih has consistently shown the highest level of professional, personal, courteous assistance in making our custom mailings efficient and effective. Our return on investment using this type of direct advertising exceeds other types of promotions we have tried.Earl Bancroft, Riley & Scranton Service Center.

Samantha is very hard working and dedicated to her clients. She is very informative on how to utilize MechanicNet to its greatest potential. Samantha has been extremely helpful from the start and had never let down on making sure that MechanicNet is successful in the way it can and has been benefitting my Company.

I used Mechanic net service for about 6 months.Samantha was the sales person who signed me up for the program.During this time period I was never contacted by anyone from Mechanic net.After being 6 months in the program I called Samantha and asked her how is the program working for me and if she can get me ROI Report and asked her about no one ever following up.She told me she is very busy but she can get me report in 1 week.I waited for 1 month and called her several times.After 6 weeks I called mechanic net and requested them to cancel my service because of the worst customer service experience.Its been about 3 months since I called Samantha.i did got a call from a customer service and I gave him all the details about the situation and never heard back from him.After looking in the market I found a lot better program and better ROI.definitely not recommended and I wish I never signed up for the program

Sam has been amazing throughout the process of getting me signed up and making me feel comfortable. She always goes the extra mile for me to help and educate me so I can learn as well. They are everything you need in a marketing company !

So here I am about a year into using Mechanic Net, I continue to be blown away with the results I get, the information at my fingertips and how helpful the whole team is at Mechnic Net.The reminder for oil changes, worked needed and service intervals have an outstanding return rate. Lost customer retention feature is my favorite, this small part of the service Mechanic Net provides actually drives so many customers(that we lost contact with) in to my bays to create enough revenue to cover my Mechanic Net expenses. These lost customers tend to be regulars that wandered away for various reason but most are not unhappy just out of the habit of coming into our shop. With all that said I havent done justice to the reporting and tracking function that are simply great, Im still learning ways to get more from this whole program.I happen to have a great sales rep Samantha Freeman who has proven time and again to be a different type of salesperson Samantha has held my hand the whole time and helped me get a grasp of the ins & outs of the Mechanic Net. Samantha has proven that not all sales reps are the same, some actually still care a lot after the sale is complete. Mechanic Net has risen the bar for how staffs treat clients.

A huge improvement over other marketing companies we have used. MechanicNet is professional, prompt and dependable. Their products are easy to use and I would recommend them to anyone looking to grow their small business!

Samantha gets our inquiries processed quickly and with care. So nice to have a vendor that is an asset and I don’t have to continually chase for answers. Would highly recommend

It has been my experience with most software/tech companies that their attitude is take it or leave it when it comes to the functionality of their product. If there is something you dont like or would like to see improved, youre out of luck. So what a refreshing change it was to work with the folks at MechanicNet. From day one they didnt only make sure that their product interfaced with my Point Of Sale software as advertised, they went above and beyond to make sure that it interfaced the way I wanted it to. Later after using the system for a while when I suggested some changes I felt would make the product better, they were very receptive to my input and instituted the changes. Oh and by the way, the system works. My customers really appreciate the thank yous and the reminders. I would highly recommend this company and their product.Mark Defer, Defer Tire Streetsboro , Ohio

One of the best in the business at getting retention and even acquisition to continuously grow your business. Samantha Freeman is not a sales consultant, she is one who genuinely cares, to see you get the very best that the company has to offer and will go the extra mile to ensure you do.

Heard about Mechanicnet through our Napa auto care provider and decided to switch over. We had a rough time figuring everything out due to the holidays and both parties having time off but as soon as the holidays were over we were able to buckle down and transfer everything over. Customer service is hands down amazing! Juan helped navigate us through training and setting everything up. Not only did he work with a difficult part time schedule of ours but he also went above and beyond to make sure our shop was taken care of. Can’t wait to see how much this program helps our shop in the future!

Always great service from our partners at mechanic net. Always looking out for my companys best interest.

Great service , especially from John Daulton. Whenever we need support or ask a question, John responds quickly and takes care of us. It is nice to receive good service from JOhn and crew MechanicNet. We recommend this service for other auto shops too.

I just started with Mechanicnet. They were very helpful with the setup. I already have work in the shop from last weeks communications. Great support. Super interface. Good people!

MechanicNet has been a big help for our shop in getting our car count up through their CRM. However, Samantha there has been the best help of all. Shes goes above and beyond to make sure we are getting the most bang for our buck!

Kathy was very helpful and gave me great information to make an informed descision, thanks Mechanic net.

GREAT HELP & FRIENDLY ATTITUDE

We emailed MechanicNet today about a change I wanted implemented immediately in our postcard design. The change was made in less than 3 hours. This earns 5 stars as far as were concerned.

MechanicsNet provides my business with excellent customer communications via postcards and email. They have lifted a lot of communication burdens from my office staff and they drive work into our bays! I highly recommend MechanicsNet!

Wonderful service provided by MechanicNet, not to mention the great customer support given by Samantha! WOW! We are thrilled to do business with these folks.

Kathy was great. Was very helpful & walked me completely through the process.

Kathy was great to work with - she changed our coupons in record time and made a necessary change right away.

We have tried similar companies in the past and you are by far the best. From your professional customer service representatives to your ease of use, you are five stars all the way!

Samantha is outstanding! She always takes time to help or answer any questions. Great customer service!

We have been utilizing Mechanicnet for roughly over a year, the service works and the support staff they have in place, mainly Samantha Freeman, is what makes the system worth your time and money. The fact that your not just a number like we were with demandforce goes miles in my eyes! I will say that being personable and understanding our needs is what makes them worth it all.

MechanicNet has been very helpful in the set up and getting us started with them. Their customer service has been amazing!

Samantha has been great with her ideas for our business as well as knowledge of the MechanicNet product!

I cant say enough about how helpful Samantha has been. She is a pleasure to work with. Thanks for all you do!

We have been utilizing Mechanicnet for a few years now with consistently great results. Today Kathy helped me with a customer service problem, and got it handled quickly and professionally!

Kathy did a great job for us, she is very thorough and knows her product well..

My shop has used MechanicNet for years with steady growth of customers and retention rate. I cant say enough about the level of success we have had with customer engagement. Samantha has been invaluable as a resource for best practices or a suggestion when we are looking for a shot in the arm. Lots of CRM partners put there, True value is in the relationsghips and the dependability. Top Notch business partner.

Appreciate our relationship with MechanicNet, especially the help from staff handling our concerns.

MachanicNet is a great company to work with. They have exceptional customer service.

Great service Samantha is always very helpful and quick to handle anything we need.

They always do a great job for us and have pesonalized serviced to meet our needs.

Our Company The Auto Clinic in Guelph has been utilizing your services Since 2008.. It is always a pleasure dealing with you , we have seen many positive results

Great tool that continues to get better. Very helpful staff!!

We had a great experience with MechanicNet, great return right out of the gate, and very amazing customer service!

Great CRM program easy to use,Working with Samantha Freeman she has been a huge help, could ask her anything she has the answer or will get it for you shs Super Awesome ! Thanks Mechanic Net & Samantha keep up the Great work.

Very helpful and nice. Very patient and answered all of our questions

Love this company. Respond promptly to all my request.

Great technical support. Just need to see how it all works out and see if we start getting reviews.

These guys are genuinely helpful and recommend ways to increase your business. Samantha my contact always makes time to answer my questions.

Great product for very reasonable price!

Great service ans thanks for putting up with me

Samantha is awesome, mechanic net is a great marketing tool!

Thank you Kathy - great work!

Very helpful, fast, and appreciate working with MechanicNet!

They are always very responsive & helpful

Kathy was very knowledgeable and helpful.

They took care of my problem in one phone call.

Excellent service

Cool.

Great service

Well done MechanicNet

Very Friendly

Very powerful software for the management of our customers. Customer service is also very effective at MechanicNet.

Kathy Madih is my resource person from the beginning. She has always treated my requests quickly and with a level of professionalism that is difficult to find today. - Kathy Madih is my resource person from the beginning. She has always treated my requests quickly and with a level of professionalism that is difficult to find today. Thank you.