Elsa and Alex were amazing with helping change out my head lights. Elsa greeted me when I walked and helped me right away trying to find me the correct light bulbs. Alex and Elsa did a great job of changing out my light bulbs even thought they were a little difficult to change. They took their time and made sure the job was done correctly. This was a great Auto Zone with amazing employees.

This morning I had the best experience and customer service at AutoZone in Draper Utah. Jeff and his crew Had me in and out of there with everything I needed, all of my questions answered, and Jeff even came out and added oil and coolant to my vehicle! I have a BMW and often struggle knowing what level of oils and coolants are necessary. Jeff and his team knew exactly what my car needed and I could not be more happy! There are many places to choose in Draper for auto parts servicing and I have been to them. This was my first time at AutoZone and I was so impressed I needed to leave a review and encourage everyone to choose AutoZone

Right when I walked in there was an employee asking if I needed help. He also helped me put oil in my car. I really appreciated the friendliness and professional service provided.

I can’t remember the name of the first gentleman that was helping me, but when he and Jayden tag teamed my Jeep, they both were extremely helpful. Both of them gave me piece of my mind that my wife’s daily driver was ready to get back on the road again. Super cordial and friendly guys. If you guys see this, thanks for saving me time at the dealership and some cash!

Jayden and Alex really go above and beyond.They give advice when asked, support you in avoiding unnecessary purchases, maintain an appropriate sense of urgency, and provide hands-on expertise and assistance in servicing the vehicle.Instead of trying to slack off or make a quick buck by upselling, they treat customers well and with integrity.Best part may be that they actually help you with the installs/tinkering after the purchase gets made.They hustle, and it makes a real difference. Keep it up.Assuming they do this for everyone, I highly recommend doing business with these folks.

Great experience with the Draper Autozone team. Super helpful on making sure my truck problems were related to the battery and not the alternator. The service rep Jeff was very fast and efficient and took care of all the little maintenance items in the battery replacement. Much thanks to my friends at the Zone !

I took my car in to see if my alternator or battery was bad because it was having a hard time starting and running. They told me it was the battery. So I bought a new one. I start driving away and it dies. They didnt tighten the posts all the way so they said thats why. I asked them to test the alternator and they go to do it, thats when they notice they had not tightened the posts all the way. They didnt test the alternator still. Well the next day I drive to work and it dies again. Someone tests the alternator and its clearly the problem because if you took the positive side off it dies instantly instead of running. They waisted my money. Very bad experience.

Needed a new battery today and Jeff was awesome! Battery was under warranty and Jeff took care of it. Elsa was awesome replacing battery. Great friendly knowledge staff.

The best customer service!! Went to get my car scanned, turns out I needed to replace a crankshaft sensor. Jeff helped me with purchasing a new sensor. Philip replaced it for me in the parking lot. I am so grateful for these guys!!!!

I went in to purchase a replacement battery for my suv. Their system listed a replacement battery onsite. They offered to install it for me, and I took them up on their offer. But, when we tried to install, the clamps in the car didnt fit the posts. We tried shims, and that didnt work. After spending over an hour trying several different ways to get it to work, the team there found an alternative battery (better quality), and even that battery gave us problems. But their team persevered and found a way to get the new battery in to my car, and working perfectly. The team was composed of Elijah, Sampson, Elsa, and Alex. It is workers like this, those that dont quiet or take the easy way out, that will have me using this store at this specific location for all my auto parts needs in the future. Great job, team Draper!

I got stranded today at a Walgreens after my cable disconnected from my battery. I called Jeff at AutoZone and he helped me get my car started. Then, when I got to the store, he personally replaced the part and helped me get my car back in working condition.My parents live in Idaho, and I dont have very many connections in Utah for people to help me. Jeff was able to be the family I needed and he took care of me and my car like we were family to him.11/10 Would Recommend

Elsa was so nice. I needed a brake light bulb and had purchased the wrong one. I brought in the burned out bulb and she took the time to help me find the right one even though none of the part numbers were jiving. When anyone else probably would have said, “sorry we don’t carry that”, she looked through all the bulbs checking for the correct configuration and made sure I had the right one. I went out to the parking lot and installed it and it worked! I really appreciated her help with finding the correct bulb and assisting me with the refund of my original purchase of the wrong bulb. Thank you!

Wow!!! What an experience!!! I visited this store last night at 630 pm searching for license plate light bulbs for my 2006 Mercedes ML350. Ancient light bulbs. The very professional young man in the store was perfect. He looked them up on the computer and even got them off the shelf me. Thanks soo much. I have been a long time customer and will be back again and again. Rich

I got awesome help from Elsa! I highly recommend her. She was kind, honest, and friendly. She helped me problem solve and she even went out of her way and made some phone calls to point me in the right direction! Great experience! 😊 Thank you Elsa! 🤟

I just want to say how lucky I was to stop by this Autozone in Draper. Brian was so helpful and patient with me. I’m not much of a car repairman. So when I stopped by, they were more than happy to help. This should be the Autozone you choose!

Tanner, Brian, Elsa always get it right, give me the right part, and excellent customer service. You better know I only go to auto zone where they appreciate thier veterans and take care of everyone like they are VIP!!!Thanks so much what a great business model that hires the right people.

Great customer service, bought a part that didnt need. They said if if didnt work I could return it. I did return the part and the transaction was smooth and easy. Id differently be back.

Jeff was awesome. The shop was a bit short-staffed today, however Jeff and the other associates were working hard to serve everyone in a timely manner. I got the battery I needed, as well as great service. Thanks, guys!

Tanner, the manager was super kind, helpful and generous. I really appreciated his level of service and expertise. After helping me out, he said, “we just like to put smiles on faces.” What’s nice guy. And they had exactly what I needed. I will definitely be doing more business at this AutoZone again.

Phillip was awesome. He really seemed like he knew what he was talking about and had some really good pointers and tips. Thats EXACTLY what you want from an auto parts store employee!

Jeff is awesome. Helped us super fast and gave is what we needed. Other employees were also super nice and friendly. 10/10 service.

Jeff at the Draper store was awesome!!!! He went above and beyond to help me resolve my issue and to find the right product for my car. He was pleasant to work with, courteous and patient with me and my issue. Thanks Auto Zone!!! We will be back for sure!

Went in for a battery test. They detected it was bad, replaced the battery and recycled the old one in 15 min. Jeff was very nice. Definitely recommend.

Great customer service!! Tanner-James hooked me up with everything I needed to detail a used car I just bought. Polite, friendly and very knowledgable of all the products. Very satisfied. I was there just a week before to get touch up paint for the same car and received great service both times.

Anyone that has ever had to change a h7 headlight knows how bad it is. But Elsa and Jayden are amazing and helped us change it out even after there shifts. Thanks for having amazing employees!!!

Tanner is a humble, generous, angel in disguise!!! He was super knowledgeable & helpful in diagnosing a battery issue we were having with our Ford. He went above & beyond and installed the new battery for us as well. Best customer service!!!

The guys are super cool and nice. But they always send the wrong parts to the auto shop I work at. It gets super frustrating. We’ve had them send the wrong rotors on multiple occasions, they take like an hour sometimes to deliver even when they give us an ETA of 15 minutes. I’ve had times where they accidentally come to us instead of the shop they were actually supposed to deliver the parts to, and I’ve had them send the parts we ordered to another auto shop. Usually we have a bad experience about a few times a week, but I kind of got ticked off today cause my mom needed an oil change so I made an online order so she could just go pick it up (cause I didn’t have time to do so) in-store so she didn’t have to worry about knowing the weight and viscosity of the oil or the oil filter number. She brought it back home and I was going to change her oil this morning but they sent me the wrong oil. 10w-30 instead of 5w-20. I was frustrated cause I leave on a trip in a couple of hours and this morning was when I had time and it was already tight on time so I had to drive all the way down the mountain and swap out the oils. No apology or discount at least... they are super cool at times though and will get us the right parts within 15 minutes at our shop sometimes!

It was Thursday night at 9:56pm, I needed a floor jack for a trailer that didn’t have a tongue jack. I called and spoke to Jayden I believe. Great guy, answered the phone and didn’t sound put out because they were minutes from closing. Needless to say he grabbed what needed and let me pay over the phone. I asked him to just leave outside store for me. He was hesitant, I insisted and okay’d if it got stolen it was okay and not on him or store. He assured me he would be with it when I arrived at 10:20pm to pick it up. I pulled up he lifted it in my truck, and thanked him for his awesomeness and threw him a modest tip, that’s all I had on me! Least I could also do would be to recognize him, his integrity, and his allegiance to his company and its customers. Thank you Jayden and Auto Zone Draper, I hope I got your name right……

I don’t know what i would’ve done if i hadn’t gotten help from Philip. My truck was stuck at a park because it had gotten half the tank filled with diesel and it doesn’t take diesel😅 we asked Philip if he could come help us but he couldn’t leave the store that far so he got a friend that doesn’t work at autozone but knows about cars to help us in the meanwhile and hours went by and his shift had ended and he came over for some extra help with his girlfriend. long story short we got it running by 2 am and we had gone to autozone at 8pm, 5-6 hours of helping really meant a lot! Philip is the best! 💪🏽

I’ve gone into this location numerous times and they’re always patiently, helpful, and friendly with me. Thank you all for making my car care experiences painless!

Went well and found what I wanted.

Best experience at an AutoZone, Jeff was awesome, installed our battery on the spot, and helped more than he needed to, great people working there< Ill be going back.

Auto Zone team in Draper was so helpful! We needed help late in the evening and Tanner helped explain what part we needed and then took time to help us install it! We are so grateful!

Great service and friendly atmosphere. 👍👍👍

Great staff that always helps their customers to find what they need and they almost never run out of products.

My husband and I went into Autozone to get some car parts when we went to check out Tanner was very thankful for my husband being a veteran and took care of us. We appreciated the gesture and will take our business there again!

“Here’s the machine check your own engine codes”

Alex B. Hooked me up, did a quick electrical test and detected bad battery rather than alternator, installed the battery right there and I was on my way within minutes.

This store seemed like everything was more expensive than my other store. Maybe its this part of town. Autozone responded to my rating with positive VIBES so I felt as though I may have be a little hard on them. They are a good company and have always had what I needed when I lived back home. Dispite my rating I go there 2 or 3 times a month after something.

I got my battery replaced and asked if the guy could check my alternator and see if it was working okay since my battery wasn’t necessarily that bad. He said they don’t check alternators at Auto Zone (although on their website it says they do). My car still keeps dying so I contacted the Auto Zone in Pleasant Grove and now they are currently checking my alternator. I wish the guy in draper would’ve been willing to check it so I wouldn’t have continued to have problems and had to go to another location that was willing to do what they advertise they do.

They really know how to help you. Thanks.Edit. Without Tanner and Elsa I woulda had to walk home. Thank you a lot.

Decent service. I like that they will charge my car battery. But I needed a replacement and they are nearly double the price of Costco.

Got what I needed. Cool employees.

Friendly service, and you usually dont have to wait too long to have someone assist you.

Actually zero stars. Clerk accepted a quart of oil for recycling and the manager berated and yelled at him for accepting the quart of old oil. Very unprofessional and degrading to the employee.

Had what I needed. Friendly helpful staff.

Great experience. I needed some lights and other parts for my car. An associate named Levi was very knowledgeable and helpful. Kudos to him and the management team. I’ll be happy to continue shopping there for my auto needs.

Austin W was outstanding! Great customer service super knowledgeable about where everything was I was looking for

Got what I needed the prices where competitive and the product was good quality

Since covid-19 they really stepped up helping people i went in and orders about 800 worth of parts for my truck got them all within a few days and they didnt get a single part wrong

Jeff store manager and associate Phillp went on and beyond to help me get my A/C they stood outside in the heat until they figured what was the issue

Super service. Friendly.Didnt have the tool i needed however they looked for it.

The only employee that was wearing a mask was the shaggy blonde haired kid. The 4 other employees I saw all had their masks pulled down. I didnt feel safe in there.

Had a check engine light come on and the guys jumped right on it with their ODB tester and told me that I had a cylinder 5 it wasnt very correctly. Now I know exactly what to tell my mechanic!!

I like AutoZone, but unfortunately they didnt have what I needed, even though it said they did online. Wasted trip, but I will still shop there based on previous experiences.

Plenty of help their selection of stuff is about like any auto parts store, but it wasnt busy and got what I needed.

Went in on Sunday at noon and none of the employees were wearinbg masks despite the prominent masks required sign on the store. Walked out and bought almost everything I needed at another store for cheaper.

I purchased several items from AutoZone as Ive done over many years, I bought a relatively inexpensive plastic bucket with there logo on it. After using it 3 times the handle brook. Happens, thought they would replace it, nope,he threw up his hands, seems like it was to small of a issue, my last time in AutoZone

Amazing customer service

As always very helpful. They let me borrow some tools so I could rebuild my trailer in there parking lot. Lifesaver today.

After having a terrible experience at the Sandy location with the manager “Jonathan” who was very put out to answer any questions about my previously purchased parts. Nikki, was more than willing to take the time and thoroughly answer all my questions. She truly went above and beyond just your normal job duties. Thanks again!

Austin W was extremely kind and helpful

Great staff! Always friendly and helpful!

Kind workers that want to help you find exactly what you came in for. You always walk out satisfied. Good prices on items

I never leave reviews but Nicole was seriously so amazing and helpful I had to. She helped me out with a new battery as well as putting it in my car. When you’re a girl walking into a car place there’s a standard that you expect with the guys that work there and Nicole was so nice and understanding she totally gets it! She’s also amazing with cars and has a winning personality!

We broke down our alternator went out and our serpentine belt snapped we went to 1 other autozone and nobody would help us we came here and the lady that helped my husband and I was absolutely amazing super happy to help us even gave us a ride back to our truck so we didn’t have to walk the 2 miles thank you autozone for saving us!

Always good service.

Im glad they had what I needed!!

Very friendly and helpful

I came in today needing a new headlight and a brace for my battery. Dennis went above and beyond and help me install both very quickly while giving me tips on how to keep my battery healthy. I have never received such an amazing service from an auto parts store. Thanks for making my day better Dennis!

Amazing customer service and experience. Had battery issue early in the morning and Richard was super helpful. He made sure I got the right battery and help me replace some bolts that were damaged. Highly recommend this AutoZone.

Dropped by because my battery was having problems holding a charge and I wasnt sure if it was battery or alternator related. Quick service in checking the battery and then jump starting the car when it didnt turn back on! Excellent service, thanks for the diagnosis help!

Super friendly and knowledgeable staff! Store is always organized and clean!

Today I went in to get my battery and starter checked, as my car had been starting really inconsistently. Both checks came back clean, and the guy who helped me let me know it was my terminals that were corroded so I wasn’t getting the right connection.He took about 15 minutes cleaning it for free and my car started perfectly afterwards. I came in thinking I’d need a new battery and left not having spent anything! I tried to tip him and he said it was alright. I’m very grateful for the help and how knowledgeable he was.

Very helpful employees!

Have been here a few times and have had help for friendly employees each time. Sometimes the price is a little higher but it is worth it to get the guaranteed product and service that you get. Saving a few dollars doesnt compare to helping a local man in a more reliable company. Will come back. Dont remember employees names but would shout out if I did.

They were able to test my starter motor and determine that it was working fine. Then they were also able to identify that a solonoid in the engine compartment was the part failing. I purchased the solonoid and replaced it in my truck and it started right up? They were very helpful and knowledgeable in assisting me with solving my starter problem.

Good basic auto parts store. I have bought a few car batteries here with good results. However when I needed a specific sensor replaced they didnt have it and were unable to order it for me. Went elsewhere.

Appreciate the free battery check and charge.

I often spend more time in AutoZone than I care too, however this experience shows exactly why I keep returning.Rather than explaining the complex situation that brought me to the store, I will explain the service that was provided. Note, my concern was around multiple car batteries.Apparently everyone who was working during my visit was new. Nevertheless, they demonstrated an excellent example of customer care. The employee that was helping me was a little slow in checking the batteries, but he ensured every precaution for safety was met and ran the tests appropriately. A couple times he did not have the answer to my questions, but he went and found the answers in a timely manner. He was thorough in ensuring my needs were met and did not move on to help other customers until my needs were met. I give high praise for this kind of customer service.After being helped with my questions and battery inquiries this employee pointed me to the on-duty store manager for the complex transaction that were required. This manager was running the till with a line of ready-to-check-out customers. He calmly and friendly assured all that he would shortly take care of them. He quickly moved through getting everyone checked out.When my turn arrived, I explained my complex situation. He assured me it was a unique situation and said he would have to call his supervisor. During our conversation another line of customers had queued up. I thought, here we go, a long wait before he even calls, because he will help all these other customers first. Well low and behold, the guy is an amazing multi tasker. He checked people out as friendly as could be, while talking to his supervisor as well.The supervisor, approved a plan for taking care of my needs, which ultimately proved their own dedication to customer satisfaction.This experience was the kind of experience that creates loyal long lasting customers. Well done. Well done indeed.

Helpful staff.

Very friendly, helpful staff. I was able to confirm that what I needed was in stock online before going in. I was greeted as soon as I stepped in the door and the employee helping me knew exactly where everything was. I will be back as a result of their good pricing and excellent service.

I was sold the wrong blinker for my car and when I went to return it, the woman seemed super annoyed. They were really busy so I bet she was just flustered but still not a great experience.

Depends on when you go, staff can be helpful, but they get busy sometimes. Overall if you know what you want and they have it in stock. This place is great.

Knowledgeable staff awesome place to go

My husband had a flat tire on his motorcycle and these guys helped out right as they were closing. I was able to run in and they had the right product ready for me to pick up. Great service!

Youd think I dropped $10k based on the level of service I got. I came in for a new battery and it turns out my terminals were so corroded they disintegrated while pulling the old battery off. Its incredible my car even made it there in the first place.Three different members of the staff came out to help, doing their best to make sure I didnt have to pay for a tow truck to get to the dealership. After nearly two hours of above-and-beyond work, the team got me up and running for just a few dollars in parts. They just earned a lifelong customer.

Always go here to get new car batteries. Warranties have always been honored.

The staff was very friendly and helpful. I went in to get a new battery and helped me get everything situated and saved me a few dollars. They have saved me hundreds of dollars on helping me do repairs myself vs the mechanic.

Today we came to autozone for tools for an oil change on our sprinter van. When we ran into difficulties Dennis M was so helpful, knowledgeable and kind. He made it possible for us to finish our oil change with no concerns. We highly recommend this location and Dennis!

Absolutely wonderful experience this morning, Dennis was beyond helpful in helping me find what I needed and then he even took the extra time to help me put the windshield wiper on my car. Awesome customer service!

The employees are so helpful and friendly. Bob saved my bacon today helping me change my battery. Its so nice to know they have your back and will treat you right. I wouldnt go anywhere else.

Good environment

Friendly and very helpful.

My go-to place for my oils, polishing/waxing, and some tools. Easy in and easy out.

I had a family emergency and needed to travel out of town on short notice. However, when it rains it pours! I recently had a tail light go out on my Camaro and I’ve had an ongoing issue with one of my headlights that had been serviced by a mechanic only to start doing the same thing I paid $250 a few days prior. Within about 10-15 minutes Dennis had my car completely problem free and ready to go! Being a blonde woman walking into an auto parts store is usually intimidating to begin with. However, Dennis was outstanding helping to address my issues and in the time of a family emergency and traveling, peace of mind is priceless. You’ve made me a customer for life and I will always refer my family and friends to your store. Thank you so much for having an amazing staff that goes above and beyond to help the customer!!! Thanks again Dennis!

Just choose a different AutoZone. They are Rude and very Belittling here. Thats all I have to say.

Customer service was good but little bit on the slower side. Great selection of parts. Too bad they dont price match like most of the companies these days.

These guys are the best! Great guarantees on break linings. Lifetime!!

There is an older gentleman, Ron, hes extremely kind, helpful and above all honest. He was able to test my battery for me and save me a trip to the mechanic. Hes now my go-to-guy!